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2Fairy Season

Fairy Season

2Fairy Season
3.0

16 reviews

Positive vs Negative
44%6%50%
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Sizing ?
  • Very small
  •  · 
  • Slightly small
  •  · 
  • True to size
  •  · 
  • Very large
Product Appearance ?As advertised · Not as advertised
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16 reviews
Smiling
Smiling
  Fair Incentive Verified

Love this shirt!!! – Very pleased !! Great shirts! Exactly what I wanted Very fast delivery Great communication with questions. Great refund and reorder response. Show details

Jane W.
Jane W.
  Verified

The merchandise small means extra small – I sent them a message wanting either a refund or items resent in a larger size. They offered me 30% of what I spent. That is not acceptable. They originally said to keep the items due to high cost of mailing back. I will not buy from this company again. I should have read reviews and BBB reports before buying from them. Show details

Michelle V
Michelle V3 posts
  Verified

Very impressed – I was really worried about placing an order after reading all the bad reviews but my order arrived quickly and the quality is good. I will order again but I think I’d recommend going a size bigger as shirts were a bit more fitted then I like but still good Show details

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Kelly
Kelly
  Fair Incentive Verified

Love My Jacket! – Love the jacket. Took awhile to arrive but no other issues. Good customer support response as well. Show details

Queenkobra77
Queenkobra77
  Verified

Can't wait to get my second order! Great quality and true to size! – Products were amazing! True to size. Customer service was great also Show details

Lara B.
Lara B.
  Verified

Low quality clothing terrible customer service comms and illegal practises – I am in the process of trying to return items. Because I ordered a sweat shirt and dress. Firstly when I ordered said items one item was out of stock. Which the company contacted me to let me know and asked me to choose something else. Which I declined and wanted a refund. After some back and fourth and them ignoring my request until I said I… Read more

would go through my credit card to get the money back they refunded it. However the other items arrived. The sweatshirt is not a sweatshirt and a cheap lycra type material with the logo and tie dye print printed on in a very tacky manner. The dress I ordered is also the same horrible material and very low quality. That stretchy tacky material that should be reserved for cheap swimming costumes or childhood dance or drama shows. I contacted them to say I wanted to return it saying I was not happy with them and that one item did not fit. They ignored I was not happy about the items and just asked for my measurements which I declined to give them. They have requested pictures now of the items to see what the problem is with them. I am assuming I will have some terrible back and fourth over the next few days and will have to go through my credit card company. Save your money as they are terrible quality clothing. Not worth the hassle and the terrible communication. After reading other reviews I am waiting to see if they try and bribe me next... will keep you updated!...

UPDATE So I have had a back and fourth with them since the 27th September. They are refusing to give me a refund unless I take this review down. Which is actually illegal as it is bribery so therefore I am going to report them and encourage everyone else to do the same. I have never had such a back and fourth with a company over a refund. Avoid them at all costs! Low quality bad customer service and illegal practises.

Mia
Mia
  Fair Incentive Verified

Love the look of the bathing suit! – The website was easy to navigate. The bathing suit I ordered is super cute! I would order from here again keeping in mind shipping time. Show details

Rdkate
Rdkate
  Fair Incentive Verified

2nd time ordering Perfect – I love the variety and fit of these shirts! This is my second purchase from fairy season everything is accurately described! I will buy more! Show details

justus
justus
  Verified

Loved the look online – Loved the look online, and the quality is acceptable for the price. But the shirt I ordered has a horrible smell. I will try washing it and see if it will go away Show details

Gaby
Gaby2 posts
 

Bad customer communication – Package didn’t arrive because of no notification or updates on parcel numbers etc. or delivery service. Still waiting for correspondence for over a month. Waiting for parcel for over two month!!! Very disappointed!

Robyne A
Robyne ANSW
 

Most overpriced piece of garbage ever – Stained bird sun catcher? Worthless plastic crap. You would not even notice them at the Reject Shop. Embarrassed I bought 4 for gifts. Unbelievably bad product and I will condemn whenever advertised. Show details

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Eilish
EilishNSW4 posts
 

Absolutely disgusted – Looks Nothing like the advertisement or description. Rip off. All false advertising.supposed to be metal, all plastic. Disgraceful, false advertising. Show details

Warwick
WarwickNSW
 

exceptional after sale service – want an online positive shopping experience?. a company that provides confidence and speedy problem solving.. EG.. wrongly shipped item.. then FAIRY SEASON is the ONE.. recently being a first time shopper Janet and her team solved my enquiry to my satisfaction quickly and fairly... THANKS JANET.... Warwick...... .

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Wendy
WendyTAS
 

Don’t order!! Clothes don’t look like pictures – Don’t order!! They don’t take returns and the clothes don’t look like what you order online. Refuse to refund and the dress I ordered is soooo ugly!! After contacting the customer service for a refund she told me the dress looks cute and I should keep it. She refused to let me return the dress for a refund. Show details

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Becca Ellyn
Becca EllynVIC2 posts
 

Kids shoes sent instead. No help – I ordered a pair of shoes and after reading some reviews it suggested that I order a larger size. I am usually a size 39, so i ordered a 40. When the shoes arrived they definitely made for children because it’s at least four sizes smaller and every other pair of shoes that I have. But it was a poor attitude when I contacted them in the back and… Read more

forth emailing were they not even reading my concern and just kept sending me the same generic reply blaming me for ordering the wrong size and telling me I have to pay to send them back to China? Now don’t get me wrong I expect every now and then to order something online for cheap and have it not fit properly but I also look after my nieces and they shoes are closer to fitting them then they are me and one of them is seven Now don’t get me wrong I expect every now and then to order something online for cheap and have it not fit properly but I also look after my nieces and they shoes are closer to fitting them then they are me and one of them is 7!

Chloé B.
Chloé B.South Australia2 posts
 

A Scam – The bikini i recieved was not the original i purchased on their website. It was lower quality and not the same pattern. i Emailed them about it, and they only responded once i had submitted a bad review, asking me to take it down the review I google reviews and found out people had been scammed by this website Show details

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