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Brand House Direct

Brand House Direct

4.0 from 2,059 reviews · View Statistics
Listing monitored by Brand House Direct

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  • Verified

Great price & fast.

published

However: No discount for combined shipment of multiple pairs - at least not to NZ. But: Shipping cost was clearly stated before placing the order, so no surprises.

Product Quality
Shipping
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Review collected in partnership with Brand House Direct

  • Verified

Postage is super expensive especially if you need to swap sizes. Ended up paying over $40 in postage for 1 pair of shoes

published

Postage is super expensive especially if you need to swap sizes. Ended up paying over $40 for 1 pair of shoes

Incentivised Review No
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  • Verified

Great shoes at a great price!

published

This is my favourite online shoe shop for walking shoes. Great prices, good packaging & excellent service are the reasons why I keep coming back.

Product Quality
Shipping
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Scammed
ScammedMid North Coast, NSW
  • 2 reviews
  • Verified

good service

published

all efficient, am satisfied, I feel confident to shop Brand House, easy to find what I wanted, wide range of products all of good quality

Product Quality
Incentivised Review No
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Review collected in partnership with Brand House Direct

Chris Raymond
Chris RaymondSouth East Queensland, QLD
  • Verified

Women comfortable loafer

published

I have bought off this company before ,great range to choose from .Quick service. Great prices. Will buy from them again .

Incentivised Review No
Return Claim MadeNo
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Review collected in partnership with Brand House Direct

SyrmateniaK
SyrmateniaKGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • Verified

Stylish and comfortable

published

Navigation to products is easy. Leads to a large range of attractive items to choose from. Products are
in stock and will satisfy the most demanding customer as they can be worn anywhere and at anytime. I have bought several pairs of shoes and boots for myself and my family which are smart and comfy. Service is prompt. Will buy more. Unbeatable prices for great quality. Thank you.

Product Quality
Shipping
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  • Verified

Best suppliers ever

published

Always buy from here.Never had a problem. Team are always helpful and superfast delivery.
I am a long time return repeat customer

Product Quality
Shipping
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Review collected in partnership with Brand House Direct

Eleni
Eleni New South Wales
  • 2 reviews
  • Verified

QUALITY AND COMFORT

published

Ordered a pair Of Merrel hiking shoes . Fit was perfect, they are well made and they were half price ,so happy ,have barely taken them off so comfortable.

Product Quality
Incentivised Review No
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Review collected in partnership with Brand House Direct

Carolyn Witmitz
Carolyn WitmitzSoutheast, SA
  • 5 reviews
  • Verified

First Stop to Shop

published

Very easy to find what you are searching for, massive range . Have ordered many times , no dramas . Fast delivery and if you do have any worries, they are on to it straight away . Extremely happy with quick delivery and well packed

Product Quality
Shipping
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Fred
Fred
  • 15 reviews
  • 7 likes
  • Verified

Reasonable range and prices, lack of half sizes and shipping costs a negative

published
Product Quality
Shipping
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  • Verified

Excellent

published

As my son is disabled by a stroke it is difficult to get a good fit; returns make this easier.
I also buy all of my shoes and know brands that fit me
Currently waiting for response to returns ( my son) sent a week ago ; need replacement for my son.
Range good but missing Earth brand for me.
more 2E width in men's would be good
Quality good and true to description
Phone staff courteous and helpful

Product Quality
Shipping
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Review collected in partnership with Brand House Direct

DJF
DJFGreater Melbourne (Metropolitan), VIC
  • 8 reviews
  • 8 likes
  • Verified

Recommend this site

published

Great prices, especially at sale times. Delivery is not cheap but it has always been fast. Quality brands. I have never had an issue with purchases from BHD.

Product Quality
Shipping
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Review collected in partnership with Brand House Direct

Ellie J
Ellie JGreater Melbourne (Outer), VIC
  • 4 reviews
  • 4 likes
  • Verified

Bad Customer Service

published
Incentivised Review No
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Review collected in partnership with Brand House Direct

Sylvia
SylviaCentral West, NSW
  • Verified

Love love love Brand House Direct

published

Your business is amazing. I’m a repeat customer and every time I order from you I am amazed at how quickly you get the order to me hassle free. Not weeks or even months but just 3 or 4 days. The choice is always good and I can always find what I want. This time I bought leather boots and the fit and quality is superb. They fit like a glove and wore them all day the first day. Well done. No hesitation in recommending you for good quality footwear.

Product Quality
Shipping
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  • Verified

Quick shoes

published

Easily browsed through a good variety and found what we were looking for. The delivery was prompt and product was as expected. We are happy with our products.

Incentivised Review No
Return Claim MadeNo
Sizing True to size
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Review collected in partnership with Brand House Direct

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Read more reviews - page 2

Questions & Answers

Lucas M.
Lucas M.asked

How do I track my international order?

1 answer
Brand House Direct
Lee S.Brand House Direct

Hi Lucas, we can help you. What is the order number? What is your email address? We can email you an update.

William T
William Tasked

Hi Brandhouse Direct, would you please confirm my order made on 15/3/21. Blue Multi comfortable sandals Size 6 $49.95 I don't have an order number as it disappeared off screen before I could take note of it. My bank account has been debited for the amount of $62.90.

2 answers
Brand House Direct
Lee S.Brand House Direct

Hi please contact 1300735786 between 10-5 Mon-Fri for assistance.

Jeanette Bilson
Jeanette Bilson

I got mine within a week. Once posted it took two days of that week. So happy how fast they were.

Louise
Louiseasked

How do i contact brand house direct?! I have tried the live chat, which always says they are not around, sent an email which i havent had a reply yet, and tried to call and the number says it is not in service!

No answers
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Details

CategoryOnline Shops and Footwear Shops & Brands
Offers Free Standard Shipping No
Mens / Womens ClothingMens and Womens
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsNone
Type of Footwear OfferedCasual & Dress Shoes, Exercise & Sport Shoes, Hiking Footwear, Ugg Boots and Work/Trade/Heavyduty Boots
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