Brand House Direct

I am very disappointed that it takes so long to receive the goods. Other shoe outlets have your item delivered in 3 days. I purchased from Brandsdirect on 8 Nov and apparently will only receive the item on Tuesday 19th or Wed 20th.

It was very easy to navigate the store, I was very satisfied with the product range and I was also very satisfied with the quality of the product I bought.

New expensive Keen hiking boots, walked in for a couple of months before my planned hike. Boots lasted a couple of days of hike before they split along the side of both boots where sole attached to upper part (stitching clearly poor). Sent photos and they assessed and said no manufacturing fault, rather appears it was due to wear and tear and they also intimated it may be related to my walking gait. Really! No replacement offered just reduced price on another purchase. Very poor response when Joe average can see boots were faulty. Lost me guys.

I bought two pairs of shoes, but found them to be too small because they were in US sizes, which I found were smaller than Australian sizes. After they were returned, customer service contacted me to offer advice on replacements. I chose two different pairs of shoes, because they didn't have my size in the original pairs. They fitted perfectly and I've worn them both a number of times. There was no extra delivery costs and I was refunded the return costs through PayPal.
I have bought other shoes in the past and have always been happy with the quality, price and service from Brand House Direct.

This is the second pair of Scholl Orthaheel thongs that I have bought from Brand House, great thongs at a great price. Delivery time a bit long, especially when compared to eBay.

What a great Australian company to deal with so many shoes to choose from and a hassle free returns policy. I will certainly be buying from them in the future

Very happy with the product, Smooth Doc marten shoes. Easy transaction. Only have one complaint and thats delivery. Item took a week and a half to be delivered which seems excessive as we aren't rural
Overall very happy

The quality of the product was not up to standard.with ina matter of days a stud fell of sandal and both soles detached from sole,I am returning the product ,i believe this was a faulty product.I have always been happy with Brand house shoes and have bought many pairs hoping for a quick reimbursement.

Easy to place order and complete transaction with good customer support on following up my expected delivery.
This is 3rd time i have used this company and its products and apart fform a 10 day delay my order all else was up to my expectations.

Easy to order
Lots to choose from
Ringlets on shoes looked silver colour in pic online but were gold on shoes delivered, of which Im not a fan, however shoes are a great fit and so comfy to wear all day for work, Ive kept them

Great product range right in front of me when I browse the site. I might not want a particular shoe immediately, but know where to go when I do. I have bought quite a few pairs in recent years as I enjoy the online experience as opposed to walking the shops.

Easy to find what I wanted, the products were fine but due to having fitting problems had to return the goods, but the staff have been really helpful with trying to find the right fit.

Store easy to use and navigate around the site.
Shoes were a great fit and quick delivery.
Huge selection to choose from and the quality of the shoes I bought is terrific.

In am happy with the service offered by Brand Housd Direct. It was easy for me to locate the kind of orthaleel sandals that I like except i experience a few hiccups with the driver in regard to delivery.

Great range of products and excellent for bad back sufferers like myself. I have bought quite a few pairs of shoes and delighted with all of them. Will be buying more!

Good practical footwear easy to source and prompt delivery. A little disappointed with the weight as it is somewhat heavier than I expected but nonetheless very utilitarian and good in appearance.

Easy to navigate the store and quality of products good. Always satisfied with choices and products offered. Recommendations to friends are rewarded. And the orders are v displayed in a timely manner

Easy to order and my three chosen foot wear came exactly as pictured and described, authentic labels/shoes quick delivery and any concerns were promptly addressed with great customer service over phone.

Services was good, product range very diverse and have a good range of Cabello shoes- my favourite brand. I will continue to browse your site regularly. Thank you Brand Direct

It is very easy to navigate Brand House Direct website. This is my 4th purchase and I will continue to use this company as they stock excellent brands that I am familiar with and know will fit. Order is always delivered promptly and parcel arrives in top condition.