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Incorrect Order - No issue for Showpo
I can't thank the showpo team enough. After accidentally purchasing the same set twice in the same order, I reached out in hope of getting my order adjusted. The team was straight onto it in no time and a refund back into my account. Showpo does customer service well! Thanks again Showpo Team!
The customer service
The customer service was 10/10 it was fast, efficient, kind & the women I spoke with was so quick to help. I've purchased items from showpo before & they've always been great quality & time efficient with delivery. :)
- 4 reviews
Always delivers with clothes and customer service
I’ve been shopping with Showpo for years, and the level of customer service is just next level. Always so prompt and willing to work out the best solution. The range of clothes is so extensive I always find what I’m looking for, and even things I’m not! Thanks fo much guys and keep up the good work!
One of my favourite websites
Wonderful reasonably priced on trend fashion and great customer service. Returns also very easy. They cater for many different sizes too. Love Showpo!
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Amazing customer service
I had lost access to my account and email- very easy to locate a old return label with live chat.
Very easy, great customer service. Thanks.
Excellent Service
Received a product that was faulty and I messaged them to ask what can be done as I need it replaced by a certain date for an event. They responded within 1hr and return postage and replacement organised by the next day. Very good and quick service
Love them
I absolutely love this team, every time I’ve had a question or an issues they're friendly, attentive and just jump on and sorted. One of the best customer services around hence why I keep coming back
Great customer service!!!
Great communication, awesome follow up! Let me know what was happening each step! Appreciated very much as I felt like someone was looking out for me helping track my parcel with the courier
Great clothes & Great service!
Extremely prompt and helpful customer service and great quality clothes. Love shopping at Showpo! Always a great experience, highly recommend!
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Very fast response for the online chat and great quality products
Really happy with the great customer service and how responsive they are.Lots of lovely products with great quality.Very happy with my order..
Too long for delivery to NZ and their returns/refunds process is terrible if your item is lost in their delivery network
I purchased a dress for an event two weeks out from when I needed it. The confirmation advised that delivery from Aus to NZ would be 4-6 working days so I thought I had time to receive it before my event. Three weeks on and I still haven't received my order, my event has come and gone (thankfully I had ordered a dress from another store as a backup) and now the package is with the couriers in NZ with Showpo being unable to do anything about it. Their CS team is as friendly and helpful as they can be, but their policies, and delivery partners le...
Read moret them down. All they need to do is get the package sent back to them from their delivery partners. It has nothing to do with me, so why do I have to wait to get my refund? I'll never buy from them again and wouldn't recommend to NZ customers unless you don't need your items in a hurry.
Great clothes for last minute, affordable and quick delivery
The customer service are quick to respond and are very friendly and professional, always helped me answered all my questions.
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Quick and easy live chat response and help with technical problems
It is easy to find items as there is so much variety of clothing items, I always find nice dresses.
Amazing customer service
Received a faulty item and customer service were absolutely amazing! Sorted in 10 minutes, I have never had customer service as good as this!
Great service
Good customer service. The dress I received had a small tear but they were quick to assist me with getting a replacement.
Questions & Answers
When will the Sophie Cowl Neck Cross Back Maxi Dress in Blue be restocked? Thanks
When will the Sophie Cowl Neck Cross Back Maxi dress in blue be restocked? Thanks
When will the Sophie Cowl Neck Cross Back Maxi Dress in Blue be restocked? Thanks
Get an answer from our members and Showpo representatives
Details
| Category | Online Shops, Footwear Shops & Brands and Clothing Shops & Brands |
|---|---|
| Offers Free Standard Shipping | Yes |
| Free Standard Shipping Minimum Order Amount | $50.00 |
| Mens / Womens Clothing | Womens |
| Labels Sold | Variety of Labels |
| Buy Now, Pay Later Options | AfterPay |
| Type of Footwear Offered | Casual & Dress Shoes |
| Clothing Type | Formal / Cocktail, General / Everyday, Office / Businesswear, Plus Size, Pyjamas / Sleepwear and Swimwear |
Extra Information
Showpo is a ProductReview.com.au Awards Winner for 2018
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Hi Amber-Rose,
We are so sorry to hear that this has been your experience with us thus far as we only ever want our customers to have the most seamless experiences when shopping with us!...
Read more Our team has kindly gone ahead and reached out with a solution we hope you are happy with. We truly hope we are able to turn this experience around for you.