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Reviews

(2,978)
(376)
(87)
(90)
(332)
  • Product Quality
    4.1 (614)
  • Return Claim MadeYes (345) · No (324)
  • Sizing True to size (365) · Slightly small (117) · Slightly large (108) · Very small (35) · Very large (23)
  • Product Appearance As advertised (87%) · Not as advertised (13%)
  • Shipping
    4.4 (548)

Reviewer Photos & Videos

  • More

Great customer service

published

The item I purchased was a bit too small for me. I wanted to repurchase the item, in a bigger size. However I was worried it might sell out. I contacted the showpo team and May was very helpful. She checked my return and assisted me to ensure I got the dress I wanted and in the size I needed. Great customer service!!

Product Quality
Shipping
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised
See all answers

So simple and helpful

published

Showpo have been so helpful as a first time user. They have assisted me quite quickly with all of my enquires and made the returns process very simple. Thank you!
I will definitely be using showpo again.

Product Quality
Shipping
Sizing True to size
Product Appearance As advertised
See all answers

Love it!

published

Showpo has an easy to use website and I’ve found their sizing to be accurate for my body shape. Everything I’ve purchased so far has been nice quality and easy care. Very happy!

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
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Amber

AmberSydney, NSW

Great Customer Service

published

Really great, speedy customer service. Always there to answer any questions I have about my order. Thank you!

Super easy to navigate and use website, smooth process and speedy delivery.

Product Quality
Shipping
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised
See all answers
  • Verified customer

I fell into a fashion trap! Don’t order from a site called Showpo Poor quality 8.99 to return items store credit only

published

Hey Friend,
I fell into a fashion trap! Don’t order from a site called Showpo. Dress is:

Poor quality
8.99 to return items
And
Only store credit

I fell for it big time.

Product Quality
Shipping
Return Claim MadeYes
Sizing Slightly large
Product Appearance Not as advertised
See all answers
Bec

BecMurray Mallee, SA

Excellent customer service

published

Excellent customer service. Fast reply and was able to help me with my refund and getting what I needed to me as soon as possible. Would definitely recommend and will be purchasing from here again

Product Quality
Shipping
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised
See all answers

Great Customer Care

published

Customer care agent replied quickly to my inquiry about an issue about a return. The agent was able to provide the return label & packaging slip I needed to complete my return

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
Chloe0601

Chloe0601South East Queensland, QLD

Excellent Customer Service

published

Purchased an item that wasn't quite the right fit and due to the current COVID-19 situation had some issues getting to the post office for returning. Even though it was after the 14 days I emailed Showpo and within 10 minutes they had replied letting me know that if I returned it within the next 30 days there would be no hassle. Absolutely amazing company and will definitely be purchasing from them again.

Product Quality
Shipping
Return Claim MadeYes
Sizing Slightly large
Product Appearance As advertised
See all answers
Amy D.

Amy D.Sydney, NSW

Inconsistent

published

I have all 5 of the Meet the Parents Dress in a size 16 and they are all different length, size and quality. The quality has gotten worse but they all cost the same price and you cannot get refunds. I did love Showpo but don’t like to buy from them now the sizes and quality are just all I’ve the place.

Product Quality
Return Claim MadeNo
Product Appearance As advertised
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S.Hawkes

S.HawkesCanberra 2600, ACT

Amazing customer service

published

Have to say hands down the first company that I have received exceptional service from. I had an issue with a credit/refund and emailed late night mid week. With in 10 minutes I had a reply and my issue was rectified. I was not even expecting a reply until the following day. Beyond happy and would shop with showpo again.

Product Quality
Shipping
Return Claim MadeYes
Sizing Slightly large
Product Appearance As advertised
See all answers
aatt

aattSydney, NSW

  • 3 reviews

Showpo? more like Showpoo

published
Product Quality
Shipping
Return Claim MadeYes
Sizing Very small
Product Appearance As advertised
See all answers
  • Verified customer

I love this dress!

published

I bought the Sorrento Dreaming dress in white linen in size 12 and it fit like a dream! My order came so quickly and it looks so amazing on me! It was supposed to be used for a baptism but it got canceled so I used it for a brunch date!

Product Quality
Shipping
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
See all answers

10/10 customer service

published

Showpo is probably one of the few fashion companies that still has a focus on an amazing customer service experience. I had a recent dealing with returning a dress and they went above and beyond to make sure I was happy. I can’t recommend enough as good customer service is so important & so hard to come by these days

Product Quality
Shipping
Return Claim MadeYes
Sizing Slightly large
Product Appearance As advertised
See all answers

Worst service & product

published

Product not true to size at all, colour was so off the photo had clearly been highly edited, service afterwards was disgusting . Don’t shop here especially plus size girls. Quality of clothing is ok

Product Quality
Return Claim MadeYes
Sizing Slightly large
Product Appearance Not as advertised
See all answers
  • Verified customer

Quick turnover time & amazing customer service

published

Not only did my package come MUCH quicker than expected.. When I needed to return some items, their customer service team was extremely understanding of my situation and they were so kind! I just placed my order for my new items, using the store credit from my return, and I’m hoping for another quick and seamless process.

Product Quality
Shipping
Sizing Slightly small
Product Appearance As advertised
See all answers
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  • Verified customer

Don’t buy!

published

This people don’t want to make my refund. They put my refund on the showpo account and I don’t want that because I don’t want to buy anymore in this store. I tell the agent to make my refund to my bank account and she didn’t want! Please make my refund now!!!! I never used the dress!! Waste money and don’t trust!!

Product Quality
Shipping
Return Claim MadeYes
Sizing Slightly large
Product Appearance Not as advertised
See all answers
hamsadoe

hamsadoeGreater Melbourne (Outer), VIC

Cute clothes but overpriced for quality

published

Showpo has really cute clothes but they’re pretty pricey especially considering that the quality is questionable. I bought the steaming ahead dress and one of the sleeves broke the first time I wore it. I also got a pair of check pants and while I still have a button for the zipper, the actual little metal hook where you clip the right side of the zipper into broke off straight away. I’m also usually a size 8 in skirts but only one of the two skirts I bought fit so I had to return the other. I’d only buy showpo clothes if they were on sale to make it worth buying

Product Quality
Shipping
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
See all answers
Jessica S.

Jessica S.South East Queensland, QLD

  • Verified customer

My dress was a mess

published

Not symmetrical, uneven & cuts into my breasts.
The Wrap is uneven, the straps are uneven, wrap for the breast is not symmetrical.
I can't really put it in for a return as it is for a wedding, that is this coming week.
Its now being fixed up, altered by a seamstress, It's going to cost me a lot more than the dress is now.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
See all answers
  • Verified customer

I really loved the shirts and bodysuit I ordered !

published

No custom charges and came in about 2 weeks to Canada. I thought the products were good quality and I’m happy with my purchases so I ordered again! The site was easy to navigate and the sizes worked out well

Product Quality
Shipping
Sizing True to size
Lee-Ann

Lee-AnnPerth, WA

Amazing Customer Service

published

Bought a couple of bridesmaid dressed from here but unfortunately we changed our minds about the style / colour we wanted (dresses themselves were gorgeous and amazing quality fabric). Showpo were happy to offer me a store credit upon return. When they received the dresses they initially only gave me half the credit I was owing so I emailed them and literally within the hour they had corrected the amount on my account. Really appreciated Showpo!

Product Quality
Shipping
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
See all answers
Page 1 of 194

Questions & Answers

Jaida P.

Jaida P.asked

I was wondering when the “called out dress in gold sparkle” will be restocked? Thanks.

No answers
Joyce S.

Joyce S.asked

Hi can I ask how long for a delivery to Airdrie in Scotland? thanks

No answers
Joyce S.

Joyce S.asked

Hi how do i work out the size if I'm 12 to 14 what size do i get? thanks

No answers

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