Fantastic customer service
Showpo have exceptional customer service and the returns policy makes online ordering a breeze. Not everything I have ordered has fit perfectly but I simply return the item and use the store credit for my next purchase. Showpo's website is really easy to navigate and the addition of user reviews for items is extremely helpful.
Customer service is amazing !!
When a item arrived that didn’t fit for a event within a week they fast tracked my store credit and made it stress free so happy with the customer service
Order delivered to wrong address. When we got it was too late for event.Asked to return items w/ all tags on, never worn, they won’t even give a store credit.
Absolutely wonderful !
Such a great range of clothes, literally always able to find something lovely for going out or just something pretty and casual for every day. Ive also always had the loveliest ladies sort out any questions or concerns ive had, i couldnt recommend showpo enough !
Always a good experience
I bought my graduation dress and heels from Showpo. Products were true to the size and colour shown on their website. They fit perfectly! I love their good customer service - their replies to queries are prompt and honest.
Showpo is excellent quality, the parcel arrives in only a few days and it's very easy to return anything that isn't quite right. I find their sizes to be an excellent fit and I love the styles! I'm always recommending them to friends!
Customer service is great!
I have asked questions on multiple occasions, through pretty much every platform and they’re always very quick and able to resolve my issue straight away on each. The quick shipping is also my fav!
Although I couldn’t return my product because it had been too long (totally my fault). They did their best to help me out and their service was so great! Super happy with their service.
Great customer service
Emailed about an issue and received a really quick response and was able to resolve the issue straight away! Shipping is always super fast as well and quality of the products are great
Customer Service was delightful!
I was worried about ordering from showpo because if the size 20 was too small I wouldn't be able to get a refund because of their policy but thankfully I had a lovely lady to help me ease my concerns. Unfortunately the size 20 didnt fit, there was bit of a mix up as they gave me a store credit but after messaging them again, the lady sorted everything out. Such a great communication experience within the company!
100% over the moon with the customer service I have received and continue to receive through this company. All my purchases have been perfect other then one which the staff rectified for me when notified.
Check your emails and a fast response
Received a discount code through email so make sure you check those emails girls! (If your a member). The code didn’t work though, however a kind assistant from showpo website sent me an alternative one which did work and extended it (by the time we got it sorted it ended up being about to expire) so thank you so much! The response from team was very fast!
very efficient and easy to deal with
Thank you for your online help, my answer was answered quickly and efficiently. Kris who dealt with gave me a credit to my account straight away to alleviate my issue. I will definitely be back :)
I absolutely love showpo, awesome clothes to choose from, great customer service, fast delivery, Ive ordered a few things from showpo now and have loved every single one, however I did have one slight issue with one order but was an easy fix and staff were very helpful and had corrected the issue almost instantly :)
Absolute favourite site!
I without a doubt am looking at showpos website everyday to see what new products they have added. I absolute love this brand. They’re quality, size range, shipping and customer service exceeds all expectations.
Best quality and style! Both the garments and the customer experience.
I absolutely adore showpo, and once I ordered one thing from them, well I just continued to order more and more!
I now own 58 pieces of showpo clothing! And have spent over $3,000 on there clothes! Haha!
I’m a plus size girl and wear size 18/20 in showpo’s clothing, I live in little Tasmania it in the city either, so to find stylish clothing that actually fits someone of my size is a big challenge, but showpo has made this possible for me so I’m not lying when I say there clothing has given me a great sense of confidence and happiness.
The customer service that also comes with showpo is great, I received a Christmas card and hear back from them when I post about there stuff on Instagram.
Speedy and very helpful
I had an issue with the quality of a product I bought and the staff was super compassionate, understanding and willing to remedy. I was really happy with the solution that was offered and the matter was resolved within 10 minutes of me submitting the request!
Awesome and absolutely beautiful
Quality is great. Slight stretch. Nice colour
I am approx 5.5 foot tall and I brought a size 10. Prefect fit
SMSed showpo and they got back to me really quick. They were helpful and happy to answer any question I had and were lovely and friendly to talk to!
Fantastic service, product quality could be better.
The store is extremely easy to navigate, really easy to find items, there is a great variety for products available for purchase and everything looks so lovely. The quality itself is very very cheap. I have purchased a few things now and everything I purchase feels cheap and some things don’t even look like the website. I have only had to send back one item however, everything else i can work around/ alter. The customer service however is wonderful. Super quick to resolve my problems. Very nice and understanding, and they don’t make me feel like i’m being silly! If i’m not happy with something they will resolve it as soon as possible and will keep me updated every day!
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