Showpo

Showpo

 Verified
4.4

4,272 reviews · Statistics

PositivevsNegative
84% · 3,609561 · 13%
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Return Claim MadeYes (494) · No (462)
Sizing
  • Very small (68)
  • Slightly small (169)
  • True to size (491)
  • Slightly large (137)
  • Very large (42)
Product Appearance As advertised (751) · Not as advertised (157)
Product Quality
3.8 (903)
Shipping
4.2 (784)
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Reviews

4,272 reviews
Alex
AlexNSWSydney, NSW
 
Product Quality
Shipping
Trish
TrishWAPerth, WA
 

Poor quality zip

Purchased a dress which is lovely .after having the dress taken up the zip is faulty
So unfortunately is un wearable !
Very disappointed ! Show details
Product Quality
Shipping
Ange
AngeSAMetropolitan Adelaide, SA2 posts
 

Clothes do not survive 1 wash

Loved the loxley top - looks cute and all that but the quality is not worth the $50 showpo is charging for it. Wore it once and wash as instructed by the tag (cold hand wash) and it already shrunk. Unbelievable and such a joke. Now it’s unwearable. They got their money and I’m stuck with a top that will probably only fit a doll now. Show details
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Obbers
Obbers
 

Canceled my order with no reason and without notifying me

Had my order canceled
Not given a reason why
No email to tell me it has been canceled so I didn’t realised for a while leaving me to be without an outfit for an event Show details
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Maplebee
Maplebee
 

AWFUL quality and customer service

STAY AWAY. I ordered 3 dresses as I saw they have a fast delivery option. When the dresses arrived the quality was awful and looked nothing like the photos. Also expensive. I had no choice but to keep one dress and I had to cut it to alter it myself as the measurements were not as they were stated online. I went to return the other 2 only to find they only have a 7 day return policy….. I was at 10 day and they would not take the return. Avoid at all costs…. SHEIN has better return policy and quality is the same but half the price. Show details
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Lauren S.
Lauren S.
 

Terrible customer service

Worst customer service! I was sent a discount code as a birthday discount that they advertise as a perk on their website but the code does not work.. I have now spoken to 5 different people in the customer service team and not a single one has resolved the issue.. I’m a long time and good customer but after this experience won’t be shopping with them again.
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aries
ariesQLDSouth East Queensland, QLD3 posts
 
Shipping
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Patric
Patric2 posts
  Verified

Skirt fell apart after 2 wears

My skirt fell apart after 2 wears, however I wasn't eligible for a return because I didn't wear the skirt for several months after I wore it. The second time I wore it was approx 1 year after purchase and it fell apart. Very poor quality and poor customer service. Paying $60 for 2 wears is very disappointing. I'll never buy from Showpo again. Show details
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Denise
Denise6 posts
  Verified

False Advertising

A dress that I had viewed on the showpo site kept appearing in advertising when I was on google and instagram at a discounted price. When I'd click on it and go into the site it was full price. I contacted showpo and they said it was an old promotion. If that's the case they should make sure it's no longer being advertised as discounted. They falsely advertise which is unlawful in Australia. Won't shop from there again, I've reported them to Fair trade. Show details
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LRhook
LRhook
 

Horrible customer service

I was sent my dress I ordered for wedding reception and with 1 week until wedding didn’t have time to return the item that had markings on it. So after contacting showpo they told me that I could have 50% of purchase price credited and keep the damaged dress.
I accepted this and still have received credit after contacting them maybe 3-4 times in the past month.
Really ruined my wedding day and on top of that awful customer service. So disappointed. Show details
Product Quality
Shipping
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Olivia
OliviaVICGreater Melbourne (Metropolitan), VIC
 
Product Quality
Shipping
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Stacey M.
Stacey M.
 
Product Quality
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Annie
Annie
  Verified
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Trish
TrishNSWSydney, NSW29 posts
 

Great

Have purchased many things, good quality and prices reasonable too. One thing didn't fit but it was so easy to return and get a refund. Their customer service department is amazing also and fast response. Would recommend Show details ·  1
J Bez
J Bez3 posts
 

Breaking consumer law!

They are breaking consumer law by not allowing customers to receive their refunds on dodgy/faulty garments. They gave me a credit instead which I didn't ask for, and are now saying that they can't reverse it and have lost my money forever. Not happy at all with their customer service, as every response is from a generic bot. Will be raising with ACCC and NSW Fair Trading Show details
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Questions & Answers

Isabel M
Isabel M

When will the Sophie Cowl Neck Cross Back Maxi Dress in Blue be restocked? Thanks

Isabel E.
Isabel E.

When will the Sophie Cowl Neck Cross Back Maxi dress in blue be restocked? Thanks

Isabel E.
Isabel E.

When will the Sophie Cowl Neck Cross Back Maxi Dress in Blue be restocked? Thanks

See all Showpo questions

Details

CategoryOnline Shops, Footwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $50
Mens / Womens ClothingWomens
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsAfterPay
Type of Footwear OfferedCasual & Dress Shoes
Clothing TypeActivewear, Formal / Cocktail, General / Everyday, Office / Businesswear, Plus Size, Pyjamas / Sleepwear, Swimwear and Wedding Dresses & Bridalwear
Awards 2018
Visit official website

Contact info for Showpo

  • ABN: 30156041913

Extra Information

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