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Showpo
4.4 from 3,945 reviews · View Statistics

Reviews

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Laura

LauraGreater Melbourne (Inner), VIC

Worst sizing I ever experienced. Cheap brands do it better.

published
Incentivised ReviewNo
1 comment
Showpo
ShowpoShowpo

Excellent service

published

Beautiful, high quality product. Perfectly true to size. Delivery was super fast with excellent communication along the way.
Ordered in the evening and it was delivered early the next morning. Couldn’t be happier.
Mel

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
1 comment
Showpo
ShowpoShowpo

Hi Mel, thanks so much for your lovely review! We're so happy you love your order. Kindest, Showpo

Quick return to fix problem

published

Showpo was very helpful when my dress was the wrong size. Great response immediately to get the dress sent back when we needed it!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
SizingTrue to size
Product AppearanceAs advertised
See all answers
1 comment
Showpo
ShowpoShowpo

Hi Kristen, thank you for your review! We're happy to hear our team were able to help you out! Kindest, Showpo

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Rasita R

Rasita R

  • 2 reviews
  • 1 like

It's all true bodysuit-terrible fit!

published

Received product, does not cater to big busts, as the cups sit well below the bust line and resulted in the underwire sitting below the underneath of my breasts. Therefore, I had to constantly pull it up, and when I did, the button on the crotch area came undone. Walked around with an uncomfortable wedgie all day which is completely unlike the picture showing that it covers the bum and is not a g-string style. Will be sticking to quality lingerie brands. First and last time buying from Showpo. Ugh!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly small
Product AppearanceNot as advertised
See all answers
1 comment
Showpo
ShowpoShowpo

Amazing Customer Service

published

I had such a great experience with the Team at Showpo. They replied to all my emails so quickly and were super helpful and professional to help me find the right sizes I was looking for and refund for sizes too big/small when I purchased multiple sizes. Thank you for making my experience at Showpo so good and easy. I will definitely shop here again and recommend to anyone! Thank you Team :)

Incentivised ReviewNo
1 comment
Showpo
ShowpoShowpo

Hi Tori, thank you for your review! We're so happy to hear you've had a great experience and love your order! Kindest, Showpo

Kathy

KathySouth East Queensland, QLD

  • Verified customer

Very misleading, I wish I never shopped here.

published
Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingVery small
Product AppearanceNot as advertised
See all answers
1 comment
Showpo
ShowpoShowpo

Really loved the quality!!

published

Really loved the three items I purchased from Showpo just yesterday. Very surprised that the skirt, blazer and bodysuit were lined inside as boutique style stores Do not usually add this nice detail. I highly recommend the brand but I do not like the returns policy as they only offer store credit so be sure about what you want before you purchase

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
1 comment
Showpo
ShowpoShowpo

Hi Jen, thank you for your review! We're happy to hear you love your order. We appreciate your feedback, and have passed it on to the relevant department for review. Kindest, Showpo

If you want to hate yourself, shop here

published

I can’t even attempt to order from Showpo. I looked at the sizing chart to get my accurate size and it tells me I’m an XXXXL and a size 20. Now, everyone is beautiful, there’s absolutely nothing wrong with this, except for the fact that I’m a 12. I’m a Medium. Even princess polly has my accurate size these days. If you want to cry yourself to sleep and trigger your body dysmorphia I highly recommend you check out the chart and try to find your right size with them :). Shop literally anywhere else.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingVery small
Product AppearanceNot as advertised
See all answers
1 comment
Showpo
ShowpoShowpo

Would never ever buy from this store again.

published

Bought the at the altar dress in black. Absolutely regret it because it cost 80 and was extremely cheap looking. I was hoping that dress was going to be my formal dress but after seeing what it looked like when it came that's impossible. The dress did not have any form of support in the chest area and due to the fabric being extremely cheap, it made my chest look extremely flat and stuck out. The tulle on the dress was extremely cheap looking and looked terrible as well as the lining fabric. This dress is itchy, uncomfortable and just all round terrible. Would not recommend this store to anyone. Worst 80 bucks I ever spent.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly small
See all answers
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libby

libbyGreater Melbourne (Inner), VIC

Wrong sizeing

published

I bought two dresses very similar and both size 10 completely different sizes even though the tag said size 10 material very see through very cheap quality. Very thin material.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
SizingVery small
Product AppearanceAs advertised
See all answers
1 comment
Showpo
ShowpoShowpo
Cheapcheap

CheapcheapGreater Melbourne (Metropolitan), VIC

Cheap and nasty for the price

published

Thought they would have improved their sourcing. Clothes are cheap and nasty
with random Chinese labels. Can find better quality clothes for same price from target

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceNot as advertised
See all answers
1 comment
Showpo
ShowpoShowpo
Sam P.

Sam P.Sydney, NSW

Can you guys bring back Plus Size models for plus and curve clothing!

published
Incentivised ReviewNo
1 comment
Showpo
ShowpoShowpo

Hugely overpriced

published

I'm always happy to pay more for something that has a degree of quality but id probably stick to low ticket items from showpo and buying from them. The service is good but the dress I bought was full of defects and I guess that is part of buying things online, some things are a hit and miss this was a miss from a brand I won't miss buying from at all. If you're reading this Showpo work on your quality control.

Product Quality
Shipping
Incentivised ReviewNo
1 comment
Showpo
ShowpoShowpo
Angie

AngieSydney Surrounds, NSW

Not what I expected

published

I am not one to write a review but....I bought a "race dress" and when it arrived it looks nothing like the photo more like pjs, I tried to put the pearl button through its loop on the cuff and it just fell off. Im a size 8 and what I put on looks like a 10. Very disappointed in this product.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingVery large
Product AppearanceNot as advertised
See all answers
1 comment
Showpo
ShowpoShowpo
  • Verified customer

Overpriced, poor quality, will not refund items with tags on

published

I purchased a blouse which did not suit my body type, within 1 hour of receiving the item, I emailed stating I wish to refund it. At first, I thought the item was defected but it turned out this was part of the garment. The item is brand new, will never be worn and they refuse to provide a refund because it is their policy to only offer store credit. I explained that I am not a regular customer but they wont budge. It astounds me that an online clothes store will not offer full refunds given that you do not have the chance to try on the item before purchasing. Teriible service and now I am stuck with a bad quality item I will never wear. I will never shope here again.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
SizingSlightly small
Product AppearanceNot as advertised
See all answers
2 comments
Showpo
ShowpoShowpo
Gayle F.
Gayle F.
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Hayley

HayleySydney, NSW

  • Verified customer

Don’t bother shopping here

published
Product Quality
Shipping
Incentivised ReviewNo
SizingVery small
Product AppearanceNot as advertised
See all answers
1 comment
Showpo
ShowpoShowpo
Tracy C.

Tracy C.Sydney, NSW

Only get store credit if returning

published

I really need to pay more heed to terms and conditions. When you are buying online, especially in current times, you need more than an offer of a store credit if items don’t fit well. The dress was a small make (I’m a standard 10). Average quality item BUT the big deal breaker for me is not only having to pay for goods to be returned (ok) but you only getting a store credit in exchange. So many other sites don’t offer this crappy service. I’ll have to use my credit but will ensure to not buy anything from Showpo again...they are not worthy of my business. Stick to brands you know.

Product Quality
Shipping
Incentivised ReviewNo
SizingSlightly small
See all answers
1 comment
Showpo
ShowpoShowpo
Adriana

AdrianaSydney Surrounds, NSW

Don’t buy here

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
SizingVery small
Product AppearanceNot as advertised
See all answers
1 comment
Showpo
ShowpoShowpo
Nadine

NadineSydney, NSW

  • 2 reviews

Minor issue but was dealt with well by customer service

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
1 comment
Showpo
ShowpoShowpo
Andrea

AndreaEyre Peninsula, SA

Beautiful Dress

published

I bought my daughter a dress for her formal. Arrived so fast I couldn't believe it, especially due to Covid. Beautiful dress but if you buy one dress with sequins make sure to open the bag outside your house! Sequins and glitter fell out everywhere onto my floor. Pretty sure they put glue on the dress in the patten intended and threw glitter and sequins at it. Still looks beautiful luckily!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
2 comments
Showpo
ShowpoShowpo
Andrea
Andrea

Hi there, no need to reach out. My daughter loves the dress and she is keeping it. Still lots of sparkle left on the dress. Thank you

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Questions & Answers

Pypa-zymeia P.

Pypa-zymeia P.asked

Hey guys has anyone brought the life changing dress off showpo? How is the quality and fit? Contemplating whether or not to buy a dress from here as I’ve seen so many complaints about the clothing quality and also their ridiculous return policy? I live in NZ as well and I don’t really want to be wasting money so if anyone could help I’d truly appreciate it

No answers
Shania M.

Shania M.asked

Hey just wanted to ask, I just ordered a dress for my year 10 formal and once I put the payment through it told me I would get a confirmation email but it hasn’t come through, will I still get the dress if that email doesn’t come through ?

1 answer
Showpo
ShowpoShowpo

Hey Shania,
So glad you're looking to wear Showpo to your formal, how exciting! You should receive a confirmation email within 30 minutes of placing your order. If you still haven't received this, reach out to us at info@showpo.com and we'll look into this further for you!
Kindest, Showpo

Rachelle A.

Rachelle A.asked

how to get in contact with customer service in showpo I have ordered items and paid it through afterpay and I have not received any confirmation email since yesterday. if anyone can help me thanks

2 answers
Stephanie
Stephanie

Hey hey! I had the same problem my last order. If you go onto showpo, the app or the website, you'll see a "chat" bubble, usually the bottom right corner, there you can get in touch with the team. The bubble generally is on all pages, even when you're viewing clothing, scroll down a bit if you can't see it! Hope this helps

Tanya W
Tanya W

Hi There, Yes I did the same thing and clicked on the online bubble, put in my query details and had an instant response and my query was resolved in a few minutes. I have found their customer service extremely helpful.

Get an answer from our members and Showpo representatives

Details

CategoryOnline Shops, Footwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount A$50.00
Mens / Womens ClothingWomens
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsAfterPay
Type of Footwear OfferedCasual & Dress Shoes
Clothing TypeFormal / Cocktail, General / Everyday, Office / Businesswear, Plus Size, Pyjamas / Sleepwear and Swimwear

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