Reviewer Photos & Videos
Worst sizing I ever experienced. Cheap brands do it better.
Worst sizing I ever had (precision: I don't have "unusual" measurements). Also, it seems like I am not the only one having troubles with the sizing, as the vast majority of the reviews here are mentioning it.
Purchased two dresses and a pair of jeans with my usual size - S for dresses and M for trousers.
1st dress: could't close the dress on my chest (I'm wearing B cups, so I'm not exactly busty).
2nd dress: fits perfectly but a bit too short
Jeans: fits perfectly on the tummy, but way to tight on the hips, not comfy at all.
Decided to exchan...ge the clothes (with a fee, very unusual) to order a size above: nothing fits either! M dress still doesn't close on my B cup chest, while the other one now floats around my chest (?!) Jeans now fits perfectly my hips but float around my tummy (?!) I'm so disappointed with this poor sizing which doesn't make any sense. Worst, I'll have to spend another fee for returning the clothes. Not even sure what to do with the store credit (only option for returns unfortunately) as I do not want to purchase any other item on this website.
Beautiful, high quality product. Perfectly true to size. Delivery was super fast with excellent communication along the way.
Ordered in the evening and it was delivered early the next morning. Couldn’t be happier.
It's all true bodysuit-terrible fit!
Received product, does not cater to big busts, as the cups sit well below the bust line and resulted in the underwire sitting below the underneath of my breasts. Therefore, I had to constantly pull it up, and when I did, the button on the crotch area came undone. Walked around with an uncomfortable wedgie all day which is completely unlike the picture showing that it covers the bum and is not a g-string style. Will be sticking to quality lingerie brands. First and last time buying from Showpo. Ugh!
Amazing Customer Service
I had such a great experience with the Team at Showpo. They replied to all my emails so quickly and were super helpful and professional to help me find the right sizes I was looking for and refund for sizes too big/small when I purchased multiple sizes. Thank you for making my experience at Showpo so good and easy. I will definitely shop here again and recommend to anyone! Thank you Team :)
- Verified customer
Very misleading, I wish I never shopped here.
I have always been a size XS-S but I had to pay for postage to repurchase a shirt in medium which was still on the smaller side. They also do not offer refunds, even after I emailed them and said the item was not advertised properly and the no refund policy was not made clear. In their reply they became condescending and turned it back on me as they apparently make the information ‘readily available’ on their website and at check out that every item is non-refundable. The clothing is also very low quality which is why I was looking for a refund...for one of the shirts I purchased. Also, one of the other shirts, I realised unfortunately after I took the tag off, had clearly been previously worn as the washing directions label had already been cut off. This is my first and last time I will be shopping on this website, except to use the store credit they gave me since they refuse to refund me my money.
Really loved the quality!!
Really loved the three items I purchased from Showpo just yesterday. Very surprised that the skirt, blazer and bodysuit were lined inside as boutique style stores Do not usually add this nice detail. I highly recommend the brand but I do not like the returns policy as they only offer store credit so be sure about what you want before you purchase
If you want to hate yourself, shop here
I can’t even attempt to order from Showpo. I looked at the sizing chart to get my accurate size and it tells me I’m an XXXXL and a size 20. Now, everyone is beautiful, there’s absolutely nothing wrong with this, except for the fact that I’m a 12. I’m a Medium. Even princess polly has my accurate size these days. If you want to cry yourself to sleep and trigger your body dysmorphia I highly recommend you check out the chart and try to find your right size with them :). Shop literally anywhere else.
Would never ever buy from this store again.
Bought the at the altar dress in black. Absolutely regret it because it cost 80 and was extremely cheap looking. I was hoping that dress was going to be my formal dress but after seeing what it looked like when it came that's impossible. The dress did not have any form of support in the chest area and due to the fabric being extremely cheap, it made my chest look extremely flat and stuck out. The tulle on the dress was extremely cheap looking and looked terrible as well as the lining fabric. This dress is itchy, uncomfortable and just all round terrible. Would not recommend this store to anyone. Worst 80 bucks I ever spent.
I bought two dresses very similar and both size 10 completely different sizes even though the tag said size 10 material very see through very cheap quality. Very thin material.
Cheap and nasty for the price
Thought they would have improved their sourcing. Clothes are cheap and nasty
with random Chinese labels. Can find better quality clothes for same price from target
Can you guys bring back Plus Size models for plus and curve clothing!
I've shopped at showpo since I was 18, I'm 24 now. I definitely loved how they used Plus-size models for their Plus and curve clothing. However, I recently hopped onto their online store and saw they did a full revamp of their site. What I found is that they no longer have plus-size models but now petite models under plus and curve sizes. So now customers like myself have to "imagine" what the clothing would look like on a person with a bigger bust or if it would be tight around the waist or hips, whether my bust would be falling out or not. On...line shopping is already difficult for some customers when it comes down to finding the right size. I understand you would just go by your normal size but catering to customers like myself who wear plus and curve really makes a difference for us. Right now shopping on showpo isn't as convenient and can become quite frustrating.
I'm always happy to pay more for something that has a degree of quality but id probably stick to low ticket items from showpo and buying from them. The service is good but the dress I bought was full of defects and I guess that is part of buying things online, some things are a hit and miss this was a miss from a brand I won't miss buying from at all. If you're reading this Showpo work on your quality control.
Not what I expected
I am not one to write a review but....I bought a "race dress" and when it arrived it looks nothing like the photo more like pjs, I tried to put the pearl button through its loop on the cuff and it just fell off. Im a size 8 and what I put on looks like a 10. Very disappointed in this product.
- Verified customer
Overpriced, poor quality, will not refund items with tags on
I purchased a blouse which did not suit my body type, within 1 hour of receiving the item, I emailed stating I wish to refund it. At first, I thought the item was defected but it turned out this was part of the garment. The item is brand new, will never be worn and they refuse to provide a refund because it is their policy to only offer store credit. I explained that I am not a regular customer but they wont budge. It astounds me that an online clothes store will not offer full refunds given that you do not have the chance to try on the item before purchasing. Teriible service and now I am stuck with a bad quality item I will never wear. I will never shope here again.
- Verified customer
Don’t bother shopping here
My daughter bought a dress from the website to wear to her formal. It turned up, she put it on and it wasn’t the right fit. Obviously made for a small breasted woman with absolutely no curves. We filed for a refund paid the $7.95 sent it off. We were given a store credit. I’m absolutely disgusted by their refunds policy, what online store doesn’t do refunds? Especially if the clothes don’t fit? It’s not like you can’t try it on prior to buying it.
The dress was of poor quality and terrible material. Won’t be shopping with showpo again. Might j...
Only get store credit if returning
I really need to pay more heed to terms and conditions. When you are buying online, especially in current times, you need more than an offer of a store credit if items don’t fit well. The dress was a small make (I’m a standard 10). Average quality item BUT the big deal breaker for me is not only having to pay for goods to be returned (ok) but you only getting a store credit in exchange. So many other sites don’t offer this crappy service. I’ll have to use my credit but will ensure to not buy anything from Showpo again...they are not worthy of my business. Stick to brands you know.
Don’t buy here
Would not recommend buying here. They have pocketed over $100 of my money and refuse to help me when they gave me the wrong advice on sizing. Not to mention after returning dresses a few times and paying for shipping each time and adding this cost to the already spent money on dresses, I am now being told no one can help me and they have basically taken my money and now I have naked bridesmaids for my wedding in a couple weeks. If you want to buy from here buy about 3 sizes up and never ask the ‘experts’ on their website because they give you t...he wrong advice and they take your money. I also am left with $2500 less because I had to self quarantine so that we could try on the dress in the first place and we can’t even wear it. Unimpressed is an understatement. Working in this industry I know that they can help me but they are too lazy to do anything. Speaking with Eric and Andrea made no help at all, they basically told me they won’t assist me even though they made the stuff up. Wouldn’t recommend, especially if buying dresses for a special occasion because you have no chance of any exchanges or anything.
Minor issue but was dealt with well by customer service
I initially ordered a dress on a Wednesday evening and as usual checked my email for a confirmation, but it hadn't come for some reason. I thought that by the next morning it would, but by midday Thursday it still hadn't. I took to live chat and the operators were friendly and willing to help, but really didn't do anything despite me sending them screenshots of my order on the website. It wasn't until I emailed Showpo on Friday morning that an operator actually checked if my order had been received or not. It actually hadn't been received, but ...they were able to fix it and confirm it in about an hour. They told me the package would come the following Monday, but the delivery was super speedy and surprised me on Sunday afternoon. The dress fits amazingly on me and I love it to bits, although it could be a tad higher quality because the lace lowkey looked like cheap netting that smelt vaguely like a sleeping bag. (Slightly disappointing for a product that was originally $100 which I thankfully paid half price from a sale) Despite the slip up, I'm quite satisfied with the friendly customer service, speedy delivery and true sizing.
I bought my daughter a dress for her formal. Arrived so fast I couldn't believe it, especially due to Covid. Beautiful dress but if you buy one dress with sequins make sure to open the bag outside your house! Sequins and glitter fell out everywhere onto my floor. Pretty sure they put glue on the dress in the patten intended and threw glitter and sequins at it. Still looks beautiful luckily!
Questions & Answers
Hey guys has anyone brought the life changing dress off showpo? How is the quality and fit? Contemplating whether or not to buy a dress from here as I’ve seen so many complaints about the clothing quality and also their ridiculous return policy? I live in NZ as well and I don’t really want to be wasting money so if anyone could help I’d truly appreciate it
Hey just wanted to ask, I just ordered a dress for my year 10 formal and once I put the payment through it told me I would get a confirmation email but it hasn’t come through, will I still get the dress if that email doesn’t come through ?
So glad you're looking to wear Showpo to your formal, how exciting! You should receive a confirmation email within 30 minutes of placing your order. If you still haven't received this, reach out to us at email@example.com and we'll look into this further for you!
how to get in contact with customer service in showpo I have ordered items and paid it through afterpay and I have not received any confirmation email since yesterday. if anyone can help me thanks
Hey hey! I had the same problem my last order. If you go onto showpo, the app or the website, you'll see a "chat" bubble, usually the bottom right corner, there you can get in touch with the team. The bubble generally is on all pages, even when you're viewing clothing, scroll down a bit if you can't see it! Hope this helps
|Category||Online Shops, Footwear Shops & Brands and Clothing Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||A$50.00|
|Mens / Womens Clothing||Womens|
|Labels Sold||Variety of Labels|
|Buy Now, Pay Later Options||AfterPay|
|Type of Footwear Offered||Casual & Dress Shoes|
|Clothing Type||Formal / Cocktail, General / Everyday, Office / Businesswear, Plus Size, Pyjamas / Sleepwear and Swimwear|
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