Falcon Appliances Classic 90 Dual Fuel (CLAS90DFF)
VerifiedMPN: CLAS90DFFBL-CHLPG18 reviews
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Breaker trips on brand new 900 when griller turned on. What’s the solution Falcon I see no replies? Show details
I wanted to love it but don't! – Oven looks fantastic in the kitchen but to be honest it doesn't work as well as I had expected for the price. The RH oven is really just a warmer, takes a while to heat up. The Wok hob has never worked properly. You turn it on and it constantly goes out for the first minute or so. We had it looked at once during covid - still did it afterwards and… Read more
now it's out of warranty and they won't look at it which I get as it's out of warranty but same issue - thought they may reconsider! It still functions but it's a pain in the bum! It's great having the 5 hobs on top and the main oven is great, nice and big. Would probably look at more alternatives for the next one, as this was expensive and I expected to love it!
Not happy at all and don't recommend to anyone – Had it for 4 years now and half of the oven doesn't work, called up the warranty department and they refused the warranty as the purchasor wasn't me. It was my friend. Warranty should apply on their product, not who's the customer Any reason to avoid warranty Absolutely disgusting Show details
Not happy – I got a sms with a delivery date and time specifically told them we were unable. We called them, they didn't know why we received the sms. Anyway we got the oven and installed. We realised that pan supports were wrong one, so I called andico. We were advised we have to wait a few weeks. I can not use gas top. I don't even know when I can use gas top. Show details
Should work, should be easy: too many problems with it – Do not order; you'll be dealing with 3rd part contractors from the moment you buy (even if you buy from someone like Harvey Norman which I did. I never had contact with Harvey Norman after they took my deposit). So I ordered it 30th Sept 2020, told it would arrive beginning of Dec 2020. Dec came and went. It arrived Jan 5th 2021. They came to… Read more
deliver it using a contractor service (M3 logistics) who would not deliver it up the stairs (despite this thing being worth $10000 and despite me being very clear it needed to come up he stairs.). the delivery guys were told by there boss (M3 logistics in Melbourne: ) that if they damaged it: it would come out of their wages!!! so they refused to take it up the stairs. These were workers desperate to keep a job. pretty sure that's an illegal threat in Australia it meant they wouldnt even try to take it up the stairs in case hey dropped it.!. 3 weeks later, they came back, with more guys and I finally I got through 4 different people and the item is delivered up the stairs. On the way up, the delivery guys knock a pot plant off a tall wall onto a car below. It breaks the side mirror. The national M3 logistic manager tells me to send photos: but doesn't give me his email address nor picks up the phone again. I call ANDI and CO: they say they will follow up. eh person following up goes on holidays. the car mirror costs me $680 to replace. After a week, I notice the oil isn't even in pans, the biscuits are burning on one side oft he oven. it turns out the side is warped. I tell them I think it happened in the manufacturing place it looks like it wasn't put on properly, they say they'll send out a technician. 24 hours the a technician makes a time. I ring to confirm and am told they are waiting on a part and they will call me when it's in. I say " but you haven't even seen the cooker yet". they say "we know what part you need ". 2 weeks later, I'm wondering where they are, I call Andi and Co (person importing these cookers) and am told it' fine: they parts are in and it wont be long. then I get told: they part is on back order and they'll let me know when it's in....: hover, a technician turns up by appointment: I assume he has the part... without the part. He's unsure they were supposed to get a part. He looks a he oven: the back foot wont wind up or down (hence the uneven cooking surface) and the side is definitely warped and in need of replacement. he goes away. ONE MONTH LATER the part comes in, and they send out a technician . I ask how long the technician will be as he comes in the last 15 minutes of a 2 hour window and I have to go for literally 20 mis. he tells me he has never replaced this before, and goes to pull the oven out the wrong way despite my protests, and scratches my new floors as he doesn't tilt the oven back on to the rollers for easy in and out (As the manual says to do it).The technician replaces the side panel and loses and breaks the timer buttons: and tell me "it's ok, we'll just fix it later". really???. so although he's now fixed the oven: he's broken the push buttons and I cannot read or change the time on the oven, I cannot put a timer on, and the timer now goes off randomly form stuck bits inside the cooker! so have to stand there watching the ovens cook, and I cannot put on ovens to go on if I'm not home. Again: "waiting on a part". Andi and Co's solution is to give me a kettle and cast iron an that weighs 3 kilo s EMTPY.. imaging what it would weigh full of a casserole/ food???? I cant pick it up easily an I move 25 kilo bags of grain every day... and I cannot even detach the handle to put it in the oven and its got a griddle design on it: (I already have a griddle plate so it's completely useless), oh: and a "FALCON" branded tea towel and apron (classy!!!!) DO NOT BUY!!!!!!!!!!!!! the service once you purchase is horrendous. I'd love to be more factual about the cooking: but I cannot as I have to watch it like a hawk due to side and foot fault not cooking evenly. I have made casseroles./ toast/ oven baked fish/ roast/ biscuits/ pies/ cooked bread/ cheesecakes/ biscuits/ gingerbread/ cakes but have to keep a check on ovens the whole time. top shelf burns bottom shelf undercooked. I use this oven every day since having it and it's been nothing but heartache whilst draining haps of power.
Great oven but some parts are poor quality – Soaked the 8 knobs in soapy water for an hour and all of the chrome came off the knobs when we dried them. Replacement of 8 knobs is around $320. For the price of the oven you would expect the chrome parts to be brass and not plastic. Such a let down for a quality oven. Show details · 1
I just love mine.. it’s a mean machine – I love my falcon. I’ve had mine for a few years now and it’s been fabulous but sadly a couple of tyy hit e knobs have broken and would love to know how to get them replaced Show details · 1
Love it but – Love the stove it has been a real workhorse and cooked many meals for lots of people. I only wish the oven had more functions as it is only fan forced which is no so great for quiches and pizzas as they need bottom heat. But the oven decals have come off can I get replacements??? Show details · 1
Decals – I also have decals for that have worn of with use. I’m in sure if I can just purchase new decals. Very unhappy about this they have never been a scrubed just wiped. Also I’ve have the warming plate deplane once at my cost but it went again and I haven’t bothered to replace it again to expensive fo the amount that it was used. Otherwise love it. My stove is about 10 years old. Show details
Lasted well - but after care expensive – My Falcon 900 Dual Fuel still performs well and looks good after 10 years of daily use. The only problems are that its impossible to buy replacement decal stickers that go around the knobs, now that they are waring off. The little rubber feet that go under the trivets are available but I need 12 of them and they cost £8 each! Show details
Should have changed over earlier – Having persisted with an expensive but good looking Italian job which disappointed with both performance and durability it has been a pleasure to cook with the Falcon. Even cooking throughout when correct shelf chosen, no longer have to move during cooking to get desired result, quick to reach temperature. Gas burners much closer to action and… Read more · 1
very easy to control down to slow simmer without them flaming out. Teamed with the Falcon extractor, now do not have to turn up the tv when in use and the air cleaner. Do not have to turn on ac to clear. Not the cheapest alternative but worth the money.
Just lovely – I have had my falcon for 8 years my decals have never worn off cooks food beautifully i just don't understand all the complaints about decals they must be scrubbing not wiping i would buy another one if i ever sold my house its just a beautiful stove we use cylinder gas bottles and have only gone through 2 and my stove gets used daily. Show details · 1
This is the best oven I've ever owned bought in 2008 – This has been the best oven by far it cooks to perfection was professionally fitted with larger gas port the factory is for Europe which is why many have issues the oven still looks like new even though it gets used hard every single day Cooks every day perfect !! Magic Awesolutely thumbs up Show details · 1
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Seems like someone is asset stripping this brand? – I have owned this oven for 5 years and bought it thinking this is it for the rest of my cooking life, it looks fantastic in the house. BUT as others have noted this is all skin deep, temperature decals are not enamelled in and wash off, the brass washes off and gass hobbs are weak. My most recent gripe is the big oven door latch which wore to the… Read more
point that it would open once the oven was hot. I ordered a replacement. This was a different size to the original, we were able to replace the " female " side but to get the new "male " part installed involves dismantling the oven. We are currently using a stick to hold the door closed. Not sure what the solution is but beginning to look for a replacement. Very disappointing at the cheap and pointless short cuts made in this product.
Hi Susie, This is very disappointing to read,… Read more
Disappointed in this show pony – Very disappointed in this stove given the purchase price. Whilst issues are mainly cosmetic, this was a significant feature in this purchase of my 'dream stove'. Very quickly, with normal use and I think above average care and cleaning, (all according to instructions), the stove was showing significant wear in knobs, rear panel, burner caps and heads. It is now guesswork with temps, etc. and after service has been very unhelpful. Show details
Parts and service nightmare – Six years on and the stove that 'cost as much as a decent second hand car' looks as if it has done more than a few hundred thousand miles . It did look good but despite the best of care and moderate usage the Falcon really is looking tired . Initially it took absolutely ages to boil water then once pasta was added it really struggled to… Read more
maintain temperature , the gas oven was incredibly slow , the electric oven good but very narrow .
Andico would do nothing , it took ' unauthorised ' adjustments by our gas fitter to finally make it work properly .
For those experiencing this slow gas have a fitter throw away the cheap and nasty gas regulator and replace it with a properly adjusted one of decent quality . This costs all of $45 , it's a wonder that the junk fitted to it ever allowed it to work in the first place .
An igniter replacement will make your eyes water , service and parts costs are astronomical and yet the same igniter part is available online from England for only AUS $22. posted . A classic service ripoff .
Looks nice , can cook well if you are lucky or pay to have it adjusted properly but unfortunately it just doesn't have the reliability or durability you would expect for the price .
I love this – We bought this in c. 2010 when we renovated our kitchen. I didn't want a wall oven, I'm short and I suffered burns navigating the wall oven we had, and absolutely did not want a cooker with the grill inside the oven. It's a thing of beauty. It was floor stock so we got it at a reduced price. I have not a single complaint. It works perfectly. … Read more
It's brilliant for cooking. I love the double oven and particularly having a small and a large oven. It's great for baking and the wok and cast iron grill plate are used pretty much daily. Yes even at the reduced price it was expensive but if we moved house and couldn't take it with us I'd definitely buy another.
overpriced poorly made – Thought we were buying quality at 6500 . Plastic control knobs all peeled back, no longer able to read the temperature reading on any of the knobs. The racks don't slide well at all and the jets burn the bottom of the pans black constantly . Total rubbish , looks like the English build their ovens like their cars.
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Hi Kerryn, Thank you for taking the time to… Read more (+2 replies)