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Fanco Eco Silent DC

Fanco Eco Silent DC

4.5 from 53 reviews

Reviews

(42)
(5)
(2)
(0)
(4)
  • Build Quality
    4.4 (30)
  • Value for Money
    4.3 (31)
  • Cleaning & Maintenance
    4.5 (24)
  • Noise Level
    4.5 (31)
  • Power
    4.8 (15)

Brilliant Customer Service...!!!

published

I made an email enquiry to Fanco last night about their fans. First thing this morning I got a message that the fan I was after had been discontinued but gave me detailed options as to what my work well for me. The lady in question was Eleni who is obviously The Queen Bee of Sales and an absolute soopahstar in my firmament! This is old-fashioned customer service out of the the top drawer and many thanks to the Queen Bee...!!!

1 comment
Fanco Australia
Fanco A.Fanco Australia

Thanks Nick - you're right the Queen Bee is a total star!

wyrmbait

wyrmbaitSouth East Queensland, QLD

  • 31 reviews

Worst best fans i have ever known.

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1 comment
Fanco Australia
Fanco A.Fanco Australia

Very quiet fan, shame about the super bright light.

published

Fan arrived within 2 days. Installed by an electrician, seemed straight forward. Very quiet as advertised. We had a noising fan previously which kept us awake, so we were very happy so far. We agree that the light is too bright, so we try avoid using it. Should lose half a star for the brightness of the light

Purchased in January 2020.

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2 comments
Fanco Australia
Fanco A.Fanco Australia
Ruairi
Ruairi

Good to know for future, thanks.

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Andrea

AndreaAustralian Capital Territory

Great fan

published

Fan arrived within 2 days of ordering. Very quiet on the lowest setting. Was invaluable during recent hot smoky conditions when evaporative cooling was not an option. Light very bright.

Purchased in January 2020 at Universal Fans for $289.00.

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1 comment
Fanco Australia
Fanco A.Fanco Australia

Thanks Andrea, glad to hear that the Eco Silent stood up to the challenge =)

Very quiet not silent

published

I bought 4 fans but have only installed one in the bedroom so far. We have only run it all night once and found it to be very quiet on setting 1 with enough air movement to keep us comfortable all night . The fan is very stable with no noticeable movement on all speeds and the light is very bright especially in the middle of the night, it would be nice to have a dimmer function as well . I am very happy with both the purchase process and the product. I will update this review when all fans are installed and working

Purchased in January 2020.

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1 comment
Fanco Australia
Fanco A.Fanco Australia

Hi Alan, it sounds like you've found a great fan for your needs. If you are looking for a dimmable fan in future, take a look at our Urban 2 DC fan which has a 3 step dimming function =)

JohnG

JohnGGreater Melbourne (Inner), VIC

Excellent fan, just as advertised.

published

The fan was easily installed by my electrician. The fan is silent, really good air flow, easy to use remote and really bright light. The fan arrived within 2 business days after I purchased it on line, excellent service.

Purchased in January 2020 at Fansonline for $289.00.

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1 comment
Fanco Australia
Fanco A.Fanco Australia

Thanks John, We're really glad to hear you're so happy with our fan =)

Super quiet

published

I purchased 7 fans, the purchasing process was simple and delivery was quick considering it was over the Xmas break. Only down point was that 4 (larger) fans were initially delivered, wasn’t until I made contact that I was informed that they were out of stock of the smaller fans which were no longer being manufactured. I selected an alternative which were subsequently delivered very quickly. All installed and work well. Very quiet and move a lot of air. Once I made contact communication was great and some money refunded quickly. Would happily recommend.

Purchased in December 2019.

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1 comment
Fanco Australia
Fanco A.Fanco Australia
Golden I

Golden I

  • 2 reviews

Works as well as we expected!!

published

The Eco Silent fans we purchased have been installed in our bed rooms and are indeed very quiet. The remote control functionality works well, I really like the reverse button. The bed rooms are standard double bed size and the fan moves the air easily on the 3 setting during the day and we only need 1 at night. The light in the fan is excellent and easily fills the room. It is perhaps a bit too bright when you turn the light on during the night, but, during the day its excellent. The fan did not need the balancing kit that came with it, there was no rocking or rolling once it was installed and tested.

Purchased in December 2019 at Fansonline.

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1 comment
Fanco Australia
Fanco A.Fanco Australia

Thanks Golden I! It's great to hear that the Eco Silent works so well for your set up. =)

matt4donna

matt4donnaSouth East Queensland, QLD

Fanco Eco Not Silent At All

published

Purchased in January 2019 at Fanco Australia.

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1 comment
Fanco Australia
Fanco A.Fanco Australia
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Noel

NoelSouth East Queensland, QLD

Excellent fans

published

Fans have been installed and I am really happy with their performance. I was also pleased with the ease of ordering and the very quick response from ordering to receiving same.

Purchased in December 2019.

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1 comment
Fanco Australia
Fanco A.Fanco Australia

Thanks Noel =)

Susan

SusanGreater Melbourne (Outer), VIC

  • 4 reviews

Excellent fan and excellent service

published

Excellent fan and excellent service by Brilliant Lighting. We had 2 fans installed, the Eco Silent ones. On installation one was perfect and the other was noisy and had a wobble. The after sales service by Brilliant was fantastic, great communication and very prompt service and turnaround to replacing the fan. Very happy customer!

Purchased in December 2019 at Universal Fans for $289.00.

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1 comment
Fanco Australia
Fanco A.Fanco Australia

Thanks Susan, its great to hear from a happy customer! We've passed along your feedback to the service team at Brilliant. They handle the warranty on this fan on our behalf, and we think they do a great job too!

Tessa

TessaGreater Melbourne (Inner), VIC

  • 3 reviews

Great Fan

published

The fan is perfect for our bedroom and it works well in both directions. The remote is handy and having a light incorporated means we didn't need extra holes in the ceiling.

Purchased in October 2019.

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1 comment
Fanco Australia
Fanco A.Fanco Australia

Thanks Tessa!

Barbara

BarbaraHunter Region, NSW

  • 3 reviews

Eco silent ceiling fan

published

A great choice for a second bedroom - cant believe how quiet it is and the choice of settings allows a gentle air movement without it being too cold - as is the case with other fans I have experienced in bedrooms at night!

Purchased for $229.00.

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1 comment
Fanco Australia
Fanco A.Fanco Australia

Thanks Barbara =)

Maree

MareeSydney, NSW

Eco Silent Ceiling Fan

published

This is an excellent fan, easy to install and perfect for the kids room. The purchase of the fan was quick and delivered within 3 working days. The electrician was very happy because it had a remote control, as he said easy to install

1 comment
Fanco Australia
Fanco A.Fanco Australia

Thanks Maree, it's great to hear that both you and the electrician were happy!

  • Verified purchase

Great operation but light too bright

published

This fan works well from the remote and is quiet as advertised. However the light is retina-burning bright, waayyy too much for a bedroom with an 8' ceiling IMHO. We can't do anything about that, so bedside lamps are the preference. Next purchase (another bedroom) will be dimmable light with warm light.

Purchased in January 2019 at Fansonline for $279.00.

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1 comment
Fanco Australia
Fanco A.Fanco Australia
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Anneken

Anneken

  • 2 reviews

Great fan

published

We are very happy with our Eco Silent fan. It is quiet and has just the air movement settings we require. We like the look of the fan, it is modern and sleek.
The purchase of the fan was hassle free and delivery was prompt.

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1 comment
Fanco Australia
Fanco A.Fanco Australia

Hi thanks so much =)

Fan wobbles

published

Had electrician install fan but unable to fix the wobble due to faulty machining. Too much hassle to take it down and send back , and no guarrantee next wouldn’t have the same problem. Also got another brand and had installed with no wobble .

Purchased in September 2019 for $280.00.

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1 comment
Fanco Australia
Fanco A.Fanco Australia

Great Fan and works well.

published

The Fan is great, silent and works well. They could improve the installation design and not as simple as others. I bought 2 and will purchase more in the future.

Purchased in September 2019 for $239.00.

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1 comment
Fanco Australia
Fanco A.Fanco Australia
Jo K

Jo KCanberra 2600, ACT

  • 2 reviews
  • Verified purchase

Great small DC Fan for smaller room

published

The fan is stylish, low profile, quiet and efficient. I am very happy with it after searching for a 48 inch DC fan. I am happy it’s stability and it’s power and air movement. I got the one without the LED light.

Purchased in August 2019 at Fansonline for $229.00.

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1 comment
Fanco Australia
Fanco A.Fanco Australia

Thanks Jo, glad to hear you're happy!

An excellent fan at a good price with free delivery.

published

The fan is recommended by Choice magazine. It is very quiet & stable, with an excellent LED light. The price was very good plus delivery was free. Can’t wait for summer!

Purchased in August 2019.

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2 comments
Fanco Australia
Fanco A.Fanco Australia

Thanks Bonita! We're excited for Summer too!

Bonita19
Bonita19

Hahaha! You can be confident about the heat with a few fans in your home!

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Questions & Answers

Leigh

Leighasked

Are you able to replace the light globe manually or is it a sealed system

3 answers
Noel
Noel

Can’t see anything in the manual Leigh but don’t think so as they are a ring of led lights

Fanco Australia
Fanco A.Fanco Australia

Hi Leigh, Noel is right - the LED light in the Eco Silent is integrated into the fan and can't be swapped out like an E27 globe or B22 globe can. Keep in mind though, LED lights have a much longer life expectancy than traditional globes, and the Eco Silent's light is covered by its own 12 month warranty. Otherwise, we have a couple of options in our range with light fittings which are easier to replace. The closest match would be the AC version of the Urban 2 - available with an E27 fitting. For something completely different, you could look at the Origin. Its light kit is available separately and can be added to the fan after installation, so you could buy a replacement light kit and swap it over if necessary. Thanks for reaching out to us and if you have any more questions, you can get in touch with our customer service team by emailing service@fanco.com.au .

Tessa
Tessa

I looked inside and it is a ring of little LEDs

Eddie

Eddieasked

We are planning to install 10 ceiling fans, 3 @ 52 inch, and 7 @ 48 inch. Just wonder if you are able to do a package deal.

Eddie

1 answer
Fanco Australia
Fanco A.Fanco Australia

Good morning Eddie, we're very happy to hear you're so interested in our product! To buy the Eco Silent you will need to get in touch with one of our re-sellers. They are the best people to speak to about pricing, as we don't sell directly to the public. You can find your nearest re-seller here: https://www.fanco.com.au/stockists/.

Mez

Mezasked

Hi, I notice there is feedback regarding poor installation instructions. You say you are looking into updating this. As I don't want to hire an electrician to install 4 ceiling fans that is going to be fiddly and take extra time (more costs to me), have you updated the instructions so that it is easier and simple for installers to follow, as I'm sure no one wants to be sitting on the phone asking questions, and if they have not yet been updated can you please advise when will this be done?

2 answers
Fanco Australia
Fanco A.Fanco Australia

Hi,
Thanks for getting in touch! I'm not sure if you're asking specifically about the Eco Silent or our fans in general, because I could only find one Eco Silent review which mentions that the instructions could be improved. Each of our models has comes with its own specific instructions and we have made several updates to each of them based on feedback over the years. By our judgement, they're clear and easy to read, but of course were quite familiar with our fans! If you would like to show your electrician any of our manuals prior to purchase, they are available on our website here: https://www.fanco.com.au/ceiling-fan-installation-manuals/. It's completely understandable that youd prefer not to call but in any case, our team will be available for troubleshooting during business hours if you need us. If you have a specific query about the manuals, send an email to service@fanco.com.au and we will be happy to assist you.

Mez
Mez

Thanks for your quick reply, and yes I was looking at your fans in general. I guess you can say I'm finding it hard having to replace all 4 of my fans that are working very slowly and only 3 years old (and have done this 3 times in 10yrs) including a hunter pacific that only works on winter mode after 5yrs (I live in Qld). I find the warranties with all companies are useless due to the run around with service departments and the cost to have an electrician point out the problems. I think its sad that it comes down to pot luck that you get a fan that will last. considering the cost and labour involved. I guess China and technology hasn't changed with fans. It would be nice to find a fan that will outdo its warranty period for more years to come rather than the 1-3yrs

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