Farage

Take The Time To Look Around – I discovered the store by accident ( Nigel Farage ) . Good to see an Australian Designer & Manufacturer alive and well . The lovely Josie was very pleasant and took the time and is a reminder of how the simple things in life are often the best ( courtesy and service ) . Show details

Not the best – Items that are shown to be in stock from the sale section of the website are frequently not in stock in the warehouse. I had this experience multiple times in trying to exchange items. After going through this hassle and finally exchanging for a dress I liked, it arrived with deep yellow-brown stains on the bottom that couldn’t be washed out. I wanted to like this brand but I’m disappointed in both the experience and product quality.

Worst customer service, poor quality – Long story short. Purchased suit, wore it twice. After first wash, button hole in jacket needed to be repaired. Sent the suit jacket back. After a month of waiting recived the jacket. Was not satisfied with quality of the work. Asked for manager to contact me back. Noone bother to contact me. No compensation offered. Will not be purchasing from Farage again. Mainly because poor customer service and clearly no care.  Show details

Purchasing a suit for work easy – I purchased a new 3 piece suit for work in black over a year ago, It is a staple in my wardrobe now, the fit and quality is top of the range. I purchased this online due to my busy lifestyle and received my beautiful package in 2 days. Do not regret spending a little more for a product that will last me years. Show details

Avoid online shopping if you don't want to lose a lot of money – It's quality is satisfactory but the refund/exchange was impossible ( I bought online as they don't have stores where I live). I ended up returned the product (due to wrong sizing) at my cost but lost the refund because the credit couldn't be used online, could only be redeemed in store, which is 5hrs flight away fron where I live. And they didn't… Read more

tell me that beforehand. Their clothes are really expensive so it was a big deal I lost it.

Then recently they sent me emails about sale and discount so I gave it another chance, tried to order some items on sale. For most of the items I like, after I selected size (any size), the price went up to the original price, not the sale price. I sent them email but never got any reply.

My new favourite quality clothing store – I had the excellent good fortune to find the Farage Martin Place store recently and cannot bestow enough praise. Not only for the quality of the clothing, but for the professional and helpful service Farage staff provided, both on the day and shortly thereafter when I returned to collect my altered outfits. Farage will henceforth be my first… Read more

port of call when I am next shopping for quality clothing. No more traipsing throughout Sydney looking for something that looks good and fits well. No more surly staff to deal with from the other stores. Instead I will have a friendly pair of faces helping me select, try and buy clothes that fit and look wonderful.

Thank you Farage.

Wondeful Customer Service – I went to Farage in Martin Place cause I needed a made to measure suit for my new job (I’m not a standard size so find it quite difficult to find clothes that fit and suit my body shape). I’ve just picked up the finished product yesterday and I have to say I’m blown away. Fit was perfect and the quality is incredible. I would recommend Farage to anyone with a fit outside the box.

Nightmare getting a refund – I like the Farage clothing but be warned- choose carefully. Trying to get a refund is a nightmare. The stores don’t refund online purchases and u need to chase and chase and chase to try to get your money back, don’t get me started on the whole credit note thing with sale items!!!

Amazing quality & outstanding service – Just went into their Bondi store and bought myself some beautiful modern workwear pieces that were to die for. Service was incredible and what a bonus, they’re made in Australia!

Nice suits, bad service – I love Farage's styles but shame about their customer service - the lack there of. Their staff seems to have a don't care attitude (unless you're buying) and never bothers to answer simple questions or respond to calls.

WARNING - will never NEVER purchase Farage again – Was a regular customer for 3 years. Loved the suits and style. One day in Bondi Westfield changerooms the heavy storeroom door crushed my hand. Two staff did nothing - did not ask if I was ok nor get iced water for hand. Wrote two emails to management - no reply despite me being a regular customer spending 1000's of dollars in shop. So disappointed. Staff and management obviously do not care about customers.