Fernview Nurseries

I ordered plants worth $65 and paid additional $25 for shipping. I got an email saying that $5 has been refunded but when I asked them about the details I dint get a respond. I called them three times on different days asking if my order has been shipped, if not whether I could add a few more plants. The lady took my name and phone number but no one called. I tried this 3 times.
When the plants arrived few of them looked really bad. I repotted them but unfortunately 7 of them died the next day. Again I emailed them with all the pictures but di...

Purchased agapanthus… arrived in great condition , very healthy plants. Look forward to ordering more plants based on the size and condition of my plants that were delivered . Can’t wait to get more stock delivered

I ordered a bulk order of Korean Box and a couple of other plants and I was so impressed with the beautiful packaging to keep them happy on their travels across the country. All plants were healthy and a good size for tubestock and are doing well in my garden. Thank you! The price was good too. I have ordered many other online plants in the last few months and Fernview was definitely the best.

First rate service, more than five stars if I could! I ordered lonicera nitida tubestock to start a small hedge, plus some lavender because who doesn't love lavender, and I couldn't be more impressed and pleased with what I received. I didn't really know what to expect having never bought plants online before, but I was incredibly impressed at how well they were packaged. They were nested very securely in a moulded cardboard tray with polystyrene collars to hold in the soil - which also meant such little pots arrived still moist. I thought ever...

Only ordered 100 plants 3 days ago. They arrived today! I’m in Sydney and Fernvuew are in Victoria. Plants arrived really well packed and look very healthy. Price of plants was really good too
Will be ordering again. Thank you!

Have to say that I have had an extremely disappointing experience after purchasing from Fernview Nurseries.

I purchased 25 lavender plants back on 09/02, but did not receive any sort of confirmation email or communication to let me know that my order had been received. I got in touch via email but didn't hear anything back - I had to phone up the company to confirm that my order had been processed. I would have been fine with the experience if it had ended here, as it was during COVID lockdowns and I understood that they were had a restricted ...

My plants were dispatched promptly and delivered by Australia Post on the fourth day after I ordered. They are larger than expected, well packed and very healthy so I am delighted.

I ordered 50 Pittosporum plants last year , they were delayed in delivery due to Lockdowns . I planted on receipt, plants were small but I had hopes for their survival as it was still cool in Perth and we still had rainfall. Unfortunately 44 of the plants died within a few days leaving me with 6. After contacting the nursery and sending requested photos etc I had the impression they did not believe me but I did receive a promise of replacement plants by telephone.
It's now been several months and I have received no contacts and no replacements , I have given up on this nursery.

Plants arrived within 3 days after their Christmas break holidays. Agapanthus were very healthy and much larger than I expected, great price too.

Tracking notifications were emailed at each stage, a must these days for online businesses in my opinion.

Very happy customer, thank you!

I ordered plants - they promise they are shipped every sunday night - but no shipping notification and no updates for weeks. No answer when you call. No responses to various emails. About 3 weeks later i lodge paypal dispute. I then receive cancellation email from Fernview. I order replacement plants from local nursery. A week later i receive a shipping notification from fernview and (some?!) plants then arrive!? Rude customer service refuse to accept returns or issue refund.

There has been no receipt, order confirmation or any communication from the seller of any kind. I have tried making contact via their enquires email and contact number on the website i made the order from but phone rings out and no reply from the email. I went onto their facebook page but this has had no activity for the last 6 months. I dont think they exist anymore but have failed to deactivate their website.

UPDATE 14.10.2020
Contact was made from Fernview Nurseries and the issue is being rectified.

Ordered 45 rosemary plants on 09.09.2020 finally received plants on 01.10.2020. Tried to call 22.09.2020 to see where plants were... no answer, sent an email... no reply. Called again once the plants had arrived... no answer, sent an email... still waiting for a reply.

Ingenious delivery method. plants arrived in good condition, they are small but good quality and don't take long to catch up. You will save dollars, Happy customer in Brisbane QLD.

I ordered multiple plants and all arrived quickly and in perfect condition. Very impressed with this nursery & have now put in a 2nd order. Very reasonably priced too. Keep up the great work

Have only recently discovered Fernview Nursery and very impressed. They deliver down into Tasmania at a value for money price, and it arrives quickly on a Thursday following their Monday delivery service. The packaging system is excellent ensuring best quality transit conditions and to date have had zero losses. Plant quality so far is excellent with well established roots, stem and foliage, all in advanced growth for tubestock. All very healthy looking. The range of stock is pretty good and hopefully will expand. My experiences with Customer...