Ferratum Group

Big liar – Be careful with this company...they just such a big liar ..they will ruin your credit rating ...and they don't care if you're a return customer..worst ever company I ever deal with . Show details

Angry – I try to contact them by phone about my loan but kept me on hold for more than 20 minutes, didn't even talk to a person and I even email them. Worse customer service I had deal with

Crooks – These guys are legal robbers. They prey on the desperate and ruin their credit ratings by introducing credit checks without advising the customer. Previous customers would assume that this wouldn’t happen as it didn’t last time. Show details

Always helpful – Easy online applications, as soon as you hit send you get a SMS advising they have received the application. Usually within a few hours have a response and cash in my account that day. Easy to manage repayments over a set time.  Show details

Quick approval, no credit history needed – Such a good company , I havnt had any issues yet , very fast app roval and the money case in my bank within 4 hours! Would recommend to any one - thanks Show details

Easy, Fast, Affordable – I have used Ferratum about 5 times now. Each time I have applied for a loan online. It's so easy and the money is in your nominated bank that day, it does not take long.

Didn't know they started doing credit checks – I frequently like to use them because it was short term lending for me and no credit checks. I'm trying to keep my credit score above board. I applied for a loan and then got a message that my credit score has changed. Nooooooo! I wish they had highlighted that they would be doing a credit check. The amount I applied to borrow isn't worth the enquiry on my credit report. So gutted. Never using them again. Show details

Ofakof – F!@#$% dogs! I applied for a small loan..which they rejected me. it was only $500..and now its on my credit report. making it look bad for me! they can get fkd..low life p!@#$*..scamming! Stay away from these blood sucking leaches!

Legal criminals – These guys are just criminals. Prey in desperate people and then ruin their life.warning keep away from these guys. You will pay back nearly 50% interest once u have finalised the loan. Worst lender in Australia

Will not recommend – I paid my first loan ($1900) total amount paid was over $3000. Re-applied ; no changes in my circumstances , and guess what I got declined. So yes so much for customer value. Slated something about lending criteria. Anyway don't support them. Show details

Useless – Needed help desperately to fix my car. I have been regular customer for years. I earn more than when I got my last loan, I have less dependants as they have moved out, never missed a payment and finished loans early. etc this time I don’t qualify. What. When I need it the most to repair my car. Maybe if actual human beings assessed people situations and not computers they may be more understanding Show details

Upset – I've never had an account nor am I interested in one. You keep contacting me regarding my account. Please stop bloody contacting me as it is getting to the point of harassment now.

What an awful company – I had a payment bounce back into my account as I moved the funds into the direct debit account a few hours after the payment had been taken (05/11). I left a message on Sunday and then again tried to fix up the payment today (08/11). I spoke to Gabriel who had no empathy for an honest mistake and stood fast on charging a $55.00 missed payment fee.… Read more

No one applies to payday loans unless they are in a tough financial situation already so charging such an outrageous fee when a customer is trying to rectify the situation is just an awful way to gouge customers.

I hope with everything I have that this company is shut down for preying on people in a tough situation. Ferratum - I hope you and your operators go take a long hard look in the mirror.

Worst company out there – They are terrible can't even contact them!they state they don't do credit checks but they do even I had a excellent credit rating they still decline steer clear much better company's out there.

Tell you to pay off loan get a discount and get another loan don't fall for it – Worst finance company on the planet total rip offs anyway they can do it DONT USE THEM!!! You will be ripped off Liars sneaky and just there to take we very cent they can off you Show details

A So Annoying Company! – My info was sold to this company from another loan Co which has declined my application, I have asked them to stop ANNOYING me. They have send me SMS on a daily basis as well by email, requesting to apply for loan, what a joke, if there is a minus rating that I can rate, you’ll get a -5 star. Stop sending me sms and email, I am not interested in your product.

This company is a joke – This company is a joke I have applied for a loan several times and each time get declined so I decided to message them to find out why I am not being approved and to get a response my credit history ummm hang on your are clearly stating on your website that you don't conduct credit checks false advertising on the website but reading people's reviews and there bad experience with ferratum think I have dodged a bullet be careful of ferratum

Conned to pay out early – Had 2 loans that were paid in full on time ,never missed a payment. Got E-mail stating that if i paid out my loan early i would receive gift card and new loan would be approved. Paid out the remainder of the loan. 24 hrs later i received a notification that loan was paid out in full. So applied for another loan straight away, REJECTED immediately… Read more

because i didn't meet their lending criteria. WTH ! Tried again in case i hit wrong button .Same result. Phoned their customer support and got the attitude that i was interrupting their day. Well one good thing to come out of it, don't have to deal with them again and its money in my pocket and not theirs from no on.

Disgraceful – I had a letter stating I defaulted on a loan I know nothing about. Seems anyone can scan a bank statement change the name and address to someone else and get a loan. I now await a police investigation and they are also looking into how easily people can get a loan using innocent people details.

STAY AWAYYYY – Omg.. SO BAD! I rang them at one point to find out some more info. in the end I said I didn’t want to go through with the loan and then they called me at work and my employer answered. Why call my employer when I don’t even want your loan?! STAY AWAY

Closed account had debt owing? – Had a loan paid out and closed early with ferratum, got an email 2 months later saying I had outstanding debt and it was being transferred to debt collection with a credit file deduction! Had to call them up and explain I had a txt from them stating I had paid my loan in full..... I’m just lucky I had proof and I had checked my emails in time before my credit file was reduced for nothing I had done!!! Show details

Be very careful with Ferratum – Be very careful with this lender they add on charges when it suits them had a loan for 3 weeks decided just to pay back on full they added a extra 400 + on what I owed not recommended Show details

This company will rip you off with fees! – If you are just one day late you get wacked with hefty overdue fees by Ferratum and Ezidebt. If you want to pay by credit card they charge $19 dollar process fee. Check the contract before you sign as they are totally inflexible with fees.

Disgusting organisation – Well what can you say about this second rate organisation that it is and should not be allowed to operate. Beware of loans off them!!!! In fact don't apply for one unless you wanna get ripped off.

Rip off Merchants – Pack of rip off merchants...they have hefty fees for every method you pay and are incompetent on the phone. Unlike nimble if you miss a payment they don’t give you 24 hours to rectify it without charging a 50 dollar dishonour fee and an exidebit fail fee of 15 dollars. Go elsewhere...as soon as they loose all their customers they will become insolvent.

Wont lend again – I have had about 5 loans with this mob all paid out in full and nearly all before the payment period.tried to get another loan the other day was declined they say their lending criteria has changed so someone who has paid back on time or b.f. time everytime is no longer eligible.what a bunch of goons dont bother with these time wasters.

Downhill – Ferratum once upon a time were great to deal with.. very fast approvals and really friendly customer service. I last applied months ago as I urgently needed medication, applying for the smallest loan they offer I received a phone call requesting I increase the loan amount.. whilst very tempting this really falls under irresponsible lending… Read more

which I regretfully didn’t take further. A reputable company shouldn’t be encouraging customers to loan amounts they can’t pay back.

Anyway.. I fell on some hard times financially around the time repayments were due. Staff were so unfriendly and began adding ridiculous fees after declaring financial hardship.. they didn’t care though anything to make extra money.

Moral of the story.. don’t lend unless you really have to and even then don’t take out a small loan. I’ve learnt my lesson and will never deal with these low life thieves again. :)

Really good to deal with!! – I recently had a few defaults added to my credit due to poor choices and a change of income. I found Ferratum through a google search and was pleasantly surprised by how easy the webpage was to use. I have been able get a few loans in the last few months successfully to help pay rent while I find a full time job. They're quite easy to talk to… Read more

via the chat option and realistic. I prefer to chat online as talking on the phone Regarding my situation is embarrassing.