Poor customer service, poor energy efficiency
We purchased this fridge after our previous F&P model died (14 years old). We decided to maintain brand loyalty despite the fact that this fridge is $300+ more than comparative models.
We purchased online through Bing Lee (great service btw), received it and started to fill the new fridge. One of the first things we noticed is that it doesn't come with egg trays! We emailed customer service as surely this is a mistake, they've just been left out. Nope, you have to BUY the egg trays as an "ACCESSORY".
So, after spending $300 more on their fr...idge, not to mention the fact that it is not as energy efficient as comparative brands (which will cost us $130 more per year based on calculations), we now have to spend additional $ purchasing accessories which should have come standard. This, by the way, isn't mentioned in the specs so, if you are purchasing online, you wouldn't know until after you receive the product. Tried emailing with customer service to request they provide the egg trays and, no, we were told you must purchase them as an accessory. Do yourself a favour and purchase the Samsung instead: https://www.binglee.com.au/samsung-srl456ls-458l-bottom-mount-fridge EDITED TO ADD: We have since returned the fridge, twice now. It was loud, humming and buzzing at rest. Bing Lee were kind enough to send a replacement and it did the same. Ended up having the second sent back for a refund. We've put the old garage fridge in the kitchen and it makes less noise than this F&P fridge. Avoid.
Purchased in January 2021 at Bing Lee Online store for $1,599.00.
Very good fridge, quiet, and effective design
We recently purchased this F&P RF442 fridge because our previous Westinghouse fridge was 11 yrs old and getting noisy, although it was still working O.K. The final straw was the Westinghouse crisper drawer breaking, and finding it cost over $200 to replace it!
We decided on a bottom freezer fridge as we were getting sick of bending down to try and find things at the back of the Westinghouse on the lower shelves.
The F&P works beautifully and is very quiet. The temperature controls are simple, and we find the lack of an ice maker isn't a problem...
Purchased in November 2020 at Fridge & Washer City Morley for $1,395.00.
Bought this brand as our last fridge lasted 20 years. Our new Fisher Paykel is beautiful to look at and very functional on the inside. It is also very quiet with very little operational noise
Purchased in March 2020.
I am impressed. I had read reviews that said this fridge was noisy. No so. It is very quiet. I love everything about it. The lay out, roll out drawers, shelving and bright light. Hope it last 20 years like my previous fridge.
Purchased in January 2020 at The Good Guys for $1,250.00.
Got 10 years use from our old Active Smart Fridge so replaced with the same (it's also the only fridge by any brand that fits in the space we have so I hope they keep making it!). This fridge looks great and performs really well. The pull out freezer drawers at the bottom hold a lot and I really like the separate drawer that stores ice cube trays (and pastry packets). Another feature I like are the separate crisper bins for fruit and veges - you can adjust the airflow to each bin to suit what you are storing. The drink bottle (or wine) holde...rs are a great idea and can be moved to suit (could do with 2 more!). The door trays are very sturdy and the main one at the bottom can reliably hold our large 3L milk container alongside a water jug and various other bottles. Would happily recommend this fridge.
Purchased in November 2018 at Harvey Norman for $1,350.00.
Would never buy again
Bought this fridge as my apartment has a nook and door which seems to have been designed only for this fridge. Plus I read all these great reviews online.
Immediately upon arrival I noticed a strange rattle noise when cooling. Have had multiple visits from F&P to be told this is the natural noise made by the new hard gas systems. Rattles for a couple of hours at a time, definitely not good in area with hard surfaces to bounce sound off.
Technician quoted me “you’re not the first to complain and you won’t be the last. You should speak to your retailer about exchanging for a different manufacture”.
Purchased in February 2019.
Love it, Love it, Love it.
I got this fridge just before Christmas and I couldn't be happier with it. It is very quiet. Just the right size for the space with plenty of room inside for parties. Every time I open the door and look inside I fall in love with it again. The layout is so clean and orderly I can see everything easily. The vegetable trays are at waist height and so easy to use. We went away for a week and when we got back the fruit and vegetables were just as fresh and good as when we left. No hint of freezing products in the fridge area. The freezer is great too and very good layout which will even allow me to store an ice-cream cake.
Great fridge that fitted right in with our apartment!
This fridge was recommended to us when we moved in to a new flat as it was left hand side open and it fitted in with the kitchen door and the specific requirements. I like the freezer being at the bottom of the fridge as it is easier to access the fridge itself and the doors easily open and close. The freezer has practical compartments as well as the fridge with a spacious design as well. Very happy with the purchase indeed!
Wonderful design,and extremely quiet.
I am very happy with my Fisher and Paykel fridge, but I find the only small drawback is that the door will not stay open when putting food away, and keeps closing, which can be annoying.I like the design, and the food is kept nice and cold, and it is very quiet during operation.
Decent features at a reasonable price
Bought this to replace an 25 year old Fisher and Paykel fridge. It has some nice additions, like beeping when you accidentally forget to close the door, which is great if you have kids who just leave doors open, without going over the top in features. I was concerned the shelves in the freezer compartment might be annoying, but they are surprisingly useful, and it's just a better layout to have the freezer on the bottom. And the separate climate controls for the fruit & vegetables seem to keep them fresh for long, and the LED lighting should la...st longer than standard bulbs, and it's more energy efficient than the old fridge. The main negatives are that it's a bit noisy, with a rattling sound sometimes. Indeed, the first unit we had delivered was very noisy most of the time, and I recorded the sound and played it back to Appliances Online, and there were great about getting it replaced immediately with a new one. Only time will tell if it achieves the lifespan of 25 years that the old one did.
Fisher Paykel Fridge with ice maker
Great refrigerator. Works well and keeps balanced temperature in all compartments. It makes a slight noise when it's running but nothing unacceptable. Been using it for 24 months now. The ice maker is great and chilled water wonderful without loosing the shelves in the door.
only complaint is filter needs changing ever 6 months.
Excellent 442L Fridge
This is my second F&P fridge in this design, the other is the 519L model, I purchased this one for my holiday home after being unable to fault the 519L model. I really enjoy the internal design and layout of shelves, large capacity door storage and pullout freezer baskets.
Keeps good temperature control on hot days, no evidence of fridge freezing, is very silent and reasonable energy consumption.
Unboxing and installation was a breeze, instruction on packing and it rolled easily into its cavity.
I found the SS surface of the 519L very easy to maintain, this one is the same, a simple wipe over with a damp cloth no need for special SS cleaning sprays.
Works well but slightly noisy.
Good refrigerator. Works well and keeps to required temperature in all compartments. It makes a slight noise when it's trying to cool things inside but very quiet when the cycle is complete. Been using it for 8 months now. The only complaint I have with fisher and paykel is their customer service. They charge 150$ just too send too her technician out.
Fisher & Paykel ActiveSmart 442L Bottom Freezer
Overall really happy with this purchase, well designed unlike the last WRID Westinghouse rubbish I bought online. which had limited shelving options / slots and only lasted 4 years after 2 repairs and a new controller
This one is perfect and runs very well, just notice some noise when open but apart from that small issue nothing major and a good buy from the Good guys
Perfect fridge freezer
This fridge is perfect for us. It’s 442L so there’s a lot of space and the shelves are very strong so won’t crack like some of the cheaper fridges you can get. I love that the freezer is at the bottom instead of the top as it’s more useful to have the more frequently used fridge at eye level. It’s also one of the few fridges I could find that has the option of opening to the left.
Bought about ten months ago, no issues with temperature, drawers are removable so easy to clean, nice and quiet, perfect!
Questions & Answers
The crisper drawers in the fridge compartment only slide out 1/3 of the way. Can't get larger vegetables (lettuce, eggplant, pumpkin, punnets, mushroom trays) through the small gap and cannot remove the crisper bins to clean. How can we get the sliders to go all the way out? I read a troubleshooting guide on FP website (see link below) that basically says to use brute force - but I don't want to damage our brand new (delivered 10th Oct 2020) super awesome fridge!
Fisher & Paykel 442L Bottom Mount Fridge RF442BRPW6
Does it have a power failure memory function?
We live off the grid and sometimes run a generator which automatically switches the power off and back on.
Great if the settings are stored in memory as it would be a pain to reset them every time we run the generator.
Thinking of purchasing this fridge, but have read some reviews saying it's quite noisey.
Get an answer from our members and Fisher & Paykel representatives
|Category||Bottom Mount Fridges / Refrigerators||Bottom Mount Fridges / Refrigerators||Bottom Mount Fridges / Refrigerators||Bottom Mount Fridges / Refrigerators|
|Dimensions||1720 x 680 x 695 mm||1720 x 680 x 695 mm||1720 x 680 x 695 mm||1720 x 680 x 695 mm|
|Energy Rating||3 star(s)||3 star(s)||3 star(s)||3 star(s)|
|Household Size||3-4 people||3-4 people||3-4 people||3-4 people|
|Features||Door Alarm and Frost Free||Door Alarm and Frost Free||Door Alarm and Frost Free||Door Alarm and Frost Free|
|Number of Shelves||4||4||4||4|
|Number of Fruit & Vegetable Bins||2||2||2||2|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
|Colour / Finish||White||EZKleen Stainless Steel||White||EZKlean Stainless Steel|
|Total Capacity||442 L||442 L||442 L||442 L|
|Fridge Capacity||307 L||307 L||307 L||307 L|
|Freezer Capacity||135 L||135 L||135 L||135 L|
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