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Disaster - don't buy
We bought this fridge freezer in the UK and had it shipped to Spain. Within 1 year the cooling broke down and F&P refused to honour their 5 year warranty as we had moved country. A €500 repair later the fridge was working... for 2 months then it broke down again with the same fault. No cover from F&P or the local authorised repairer. Never again.
Purchased in for $2,000.
Recurring faults with defrost heater assembly after 2 years.
It's a basic fridge which for the relatively high price had very few modern features, but it did the basics well.
About 2 years after purchase, the fridge started freezing things in the fridge section and making loud noises. This required the defrost heater assembly to be replaced. As Fisher and Paykel only offer a 2 year warranty, the call out and repairs cost was at our expense. (though they did pay for the part - about $50). The same issue started again after about 2 years and eventually got to the point where the fridge would beep every...
Purchased in at Fridge & Washer City for $1,150.
Not the best buy for the price
This fridge looks the goods, aesthetically pleasing, sturdy shelves, good lay out however very poor temperature control. I actually purchased a fridge thermometer to monitor as I was concerned something wasnt right, fruit and veg wilt quickly and I was proven correct there is gross temperature fluctuationswhich would not assist with food preservation, This is supposedly a new model and I consider it was expensive for the size of fridge. This fridge was the best fit for existing recess.
Purchased in at Bi-Rite Electrical Physical store for $1,600.
I wish there was a MINUS! Whatever you do, DO NOT purchase Fisher & Paykel
I purchased a 'brand new' Fisher & Paykel (F&P) fridge which was delivered on Tuesday 7 December 2021.
The fridge arrived with a known defect to F&P and yet they did not let the retail store know! I spent from 8am to 12pm trying to get a technician or a replacement arranged but received poor customer service from the customer support at F&P. Needless to say I was upset. I wasted an entire morning without a resolution.
In the meantime, Appliances Online arranged to pick up and replace it with another fridge. After the poor customer service...received from F&P, I opted to go with an LG fridge and I am pleased to say that it is a far more superior brand than F&P and comes with a 10 year warranty as opposed to 2 years from F&P! Also, LG are cheaper - so, sometimes paying more doesn't pay off or guarantee a better product. I had built a bridge and gotten over it until today.... whereby, I received a text and email from F&P confirming a technician 2.5 MONTHS later.... WOW how is this is even deemed as acceptable by F&P is beyond me! I would be embarrassed if were them. Needless to say I will NEVER purchase F&P and I am telling friends and family to avoid as well.
Purchased in at Appliances Direct Online for $1,461.
Second one that won’t stop beeping!
This is the 3rd fridge of this make and model delivered by Appliances Online. The first one had a big dent in the side panel after unboxing. Second one beeped randomly day and night every 1-15 minutes. Third one delivered today and guess what? It beeps randomly as well! The doors are closed and temperatures set mid range, the manual doesn’t cover this! Don’t know whether this is a bad batch or not? F&P servicemen to come out soon- if he can’t fix it a refund will be requested.
Otherwise it’s extremely quiet- maybe that is the issue? Fan not working? I hope I get some sleep in the meantime!
Poor customer service, poor energy efficiency
We purchased this fridge after our previous F&P model died (14 years old). We decided to maintain brand loyalty despite the fact that this fridge is $300+ more than comparative models.
We purchased online through Bing Lee (great service btw), received it and started to fill the new fridge. One of the first things we noticed is that it doesn't come with egg trays! We emailed customer service as surely this is a mistake, they've just been left out. Nope, you have to BUY the egg trays as an "ACCESSORY".
So, after spending $300 more on their fr...idge, not to mention the fact that it is not as energy efficient as comparative brands (which will cost us $130 more per year based on calculations), we now have to spend additional $ purchasing accessories which should have come standard. This, by the way, isn't mentioned in the specs so, if you are purchasing online, you wouldn't know until after you receive the product. Tried emailing with customer service to request they provide the egg trays and, no, we were told you must purchase them as an accessory. Do yourself a favour and purchase the Samsung instead: https://www.binglee.com.au/samsung-srl456ls-458l-bottom-mount-fridge EDITED TO ADD: We have since returned the fridge, twice now. It was loud, humming and buzzing at rest. Bing Lee were kind enough to send a replacement and it did the same. Ended up having the second sent back for a refund. We've put the old garage fridge in the kitchen and it makes less noise than this F&P fridge. Avoid.
Purchased in at Bing Lee Online store for $1,599.
Very good fridge, quiet, and effective design
We recently purchased this F&P RF442 fridge because our previous Westinghouse fridge was 11 yrs old and getting noisy, although it was still working O.K. The final straw was the Westinghouse crisper drawer breaking, and finding it cost over $200 to replace it!
We decided on a bottom freezer fridge as we were getting sick of bending down to try and find things at the back of the Westinghouse on the lower shelves.
The F&P works beautifully and is very quiet. The temperature controls are simple, and we find the lack of an ice maker isn't a problem...
Purchased in at Fridge & Washer City Morley for $1,395.
Bought this brand as our last fridge lasted 20 years. Our new Fisher Paykel is beautiful to look at and very functional on the inside. It is also very quiet with very little operational noise
Purchased in .
I am impressed. I had read reviews that said this fridge was noisy. No so. It is very quiet. I love everything about it. The lay out, roll out drawers, shelving and bright light. Hope it last 20 years like my previous fridge.
Purchased in at The Good Guys for $1,250.
Got 10 years use from our old Active Smart Fridge so replaced with the same (it's also the only fridge by any brand that fits in the space we have so I hope they keep making it!). This fridge looks great and performs really well. The pull out freezer drawers at the bottom hold a lot and I really like the separate drawer that stores ice cube trays (and pastry packets). Another feature I like are the separate crisper bins for fruit and veges - you can adjust the airflow to each bin to suit what you are storing. The drink bottle (or wine) holde...rs are a great idea and can be moved to suit (could do with 2 more!). The door trays are very sturdy and the main one at the bottom can reliably hold our large 3L milk container alongside a water jug and various other bottles. Would happily recommend this fridge.
Purchased in at Harvey Norman for $1,350.
Would never buy again
Bought this fridge as my apartment has a nook and door which seems to have been designed only for this fridge. Plus I read all these great reviews online.
Immediately upon arrival I noticed a strange rattle noise when cooling. Have had multiple visits from F&P to be told this is the natural noise made by the new hard gas systems. Rattles for a couple of hours at a time, definitely not good in area with hard surfaces to bounce sound off.
Technician quoted me “you’re not the first to complain and you won’t be the last. You should speak to your retailer about exchanging for a different manufacture”.
Purchased in .
Love it, Love it, Love it.
I got this fridge just before Christmas and I couldn't be happier with it. It is very quiet. Just the right size for the space with plenty of room inside for parties. Every time I open the door and look inside I fall in love with it again. The layout is so clean and orderly I can see everything easily. The vegetable trays are at waist height and so easy to use. We went away for a week and when we got back the fruit and vegetables were just as fresh and good as when we left. No hint of freezing products in the fridge area. The freezer is great too and very good layout which will even allow me to store an ice-cream cake.
Great fridge that fitted right in with our apartment!
This fridge was recommended to us when we moved in to a new flat as it was left hand side open and it fitted in with the kitchen door and the specific requirements. I like the freezer being at the bottom of the fridge as it is easier to access the fridge itself and the doors easily open and close. The freezer has practical compartments as well as the fridge with a spacious design as well. Very happy with the purchase indeed!
Wonderful design,and extremely quiet.
I am very happy with my Fisher and Paykel fridge, but I find the only small drawback is that the door will not stay open when putting food away, and keeps closing, which can be annoying.I like the design, and the food is kept nice and cold, and it is very quiet during operation.
Decent features at a reasonable price
Bought this to replace an 25 year old Fisher and Paykel fridge. It has some nice additions, like beeping when you accidentally forget to close the door, which is great if you have kids who just leave doors open, without going over the top in features. I was concerned the shelves in the freezer compartment might be annoying, but they are surprisingly useful, and it's just a better layout to have the freezer on the bottom. And the separate climate controls for the fruit & vegetables seem to keep them fresh for long, and the LED lighting should la...st longer than standard bulbs, and it's more energy efficient than the old fridge. The main negatives are that it's a bit noisy, with a rattling sound sometimes. Indeed, the first unit we had delivered was very noisy most of the time, and I recorded the sound and played it back to Appliances Online, and there were great about getting it replaced immediately with a new one. Only time will tell if it achieves the lifespan of 25 years that the old one did.
Questions & Answers
What is the energy efficiency rating of Fisher & Paykel 413L Bottom Mount Refrigerator RF442BRPW6
The crisper drawers in the fridge compartment only slide out 1/3 of the way. Can't get larger vegetables (lettuce, eggplant, pumpkin, punnets, mushroom trays) through the small gap and cannot remove the crisper bins to clean. How can we get the sliders to go all the way out? I read a troubleshooting guide on FP website (see link below) that basically says to use brute force - but I don't want to damage our brand new (delivered 10th Oct 2020) super awesome fridge!
Fisher & Paykel 442L Bottom Mount Fridge RF442BRPW6
Does it have a power failure memory function?
We live off the grid and sometimes run a generator which automatically switches the power off and back on.
Great if the settings are stored in memory as it would be a pain to reset them every time we run the generator.
Get an answer from our members and Fisher & Paykel representatives
|Category||Bottom Mount Fridges / Refrigerators||Bottom Mount Fridges / Refrigerators||Bottom Mount Fridges / Refrigerators||Bottom Mount Fridges / Refrigerators|
|Dimensions||1720 x 680 x 695 mm||1720 x 680 x 695 mm||1720 x 680 x 695 mm||1720 x 680 x 695 mm|
|Energy Rating||3 star(s)||3 star(s)||3 star(s)||3 star(s)|
|Household Size||3-4 people||3-4 people||3-4 people||3-4 people|
|Features||Door Alarm and Frost Free||Door Alarm and Frost Free||Door Alarm and Frost Free||Door Alarm and Frost Free|
|Number of Shelves||4||4||4||4|
|Number of Fruit & Vegetable Bins||2||2||2||2|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
|Colour / Finish||White||EZKleen Stainless Steel||White||EZKlean Stainless Steel|
|Total Capacity||442 L||442 L||442 L||442 L|
|Fridge Capacity||307 L||307 L||307 L||307 L|
|Freezer Capacity||135 L||135 L||135 L||135 L|
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