This is a useless dishwasher stay away from it
I bought this diswasher 2 years ago. I am beyond disappointed in this one, it is horrendous.
The first issue is the interior design. ordinary sized plates do not fit in the bottom drawer unless the top drawer is in the raised position. If the top drawer is raised then we cannot even fit normal coffee mugs in without them hitting the cutlery drawer. Very poor design cannot fit normal cups, plates, small bowels etc.
Cutlery drawer doesn't dry properly and always wet. And the drying function on this dishwasher is extremely poor. Half the time t...he dishes in the two drawers are not dry (the cutlery NEVER is) even in g extra dry feature is selected. I rang customer service 3 time was on hold for over 15 minutes waiting for someone to answer and they were completely useless- they were reading the manual on the go (which I had already done) and had no idea about it at all. They told me to check the internet, and here I am. Extremely disappointed in this dishwasher. Useless and F and P should train the people in customer service to assist in basic issues
Perfect dishwasher for Bilbo Baggins
Had this dishwasher for about 4 months and still cannot get over the slight space its provides. Cannot pack large coffee cups or mugs in the upper tray, cannot put dinner plates in front section of bottom tray (stops tablet dispenser door from opening). The adjustable rop tray is completely useless. I have to load cup and mugs where plates should go. It is like playing tetris. Easier to hand wash. Have owned a number of dish washers over the years and this is by far the worse.
Got a lemon.
I’ve had bought the dishwasher for 1 year, and had to call the service in 3x to fix the problem, E52 and F30 errors. Last few technicians couldn’t figure out what’s wrong with it, we just let it air for a few days and it started to work again. The last technician suggested that it could be a factory error, and suggested that I asked for a new machine, if it happens again. And guess what, it happen again, and NO NEW MACHINE. I have to wait for a service person to come, and it’s not for another full week. I am will without a dishwasher for at le...ast a full week! And god knows what will happen when technician comes. I have a young family, dishwasher is fundamental to my day to day. I thought when we bought a Fisher and Paykel, we were buying into quality, reliable and trustworthy brand. I am frustrated beyond believe. Just take my lemon away and give me a working dishwasher.
Not happy with product
The dispenser doesn't open all the time, or if it does the tablet doesn't come out. (tried two brands). The top shelf for cutlery hardly washing everything. I'm in the process of waiting for the seller to get back to me as I have only had this appliance since June. Not happy.
Purchased in June 2019.
Great in a couple of ways, but could be better
After spending about 2 hours in the shop looking up reviews on all the different dishwashers, I chose this one. I felt I had made an inform decision. However, there is one small, silly, but incredibly ANNOYING thing about it. The powder dispenser is located too low which means you have to be really careful not to put anything over a certain height in front of it. I have never had this problem with other ones. other than that, washes well, quite qiet, although sometimes it does groan a bit. fixtures can be a little flimsy and tend to bend easily. however, was options are great. gets thing clean. it's ok. Can't remember when I bought or exactly how much I paid.
- Verified purchase
Quiet and Cleans well, but doesn’t dry!!!
Bought this a few weeks ago. Easy to use controls, very quiet and cleans well. Very unhappy about the drying cycle and wish I’d read other reviews highlighting this problem before purchase. Particularly, it leaves cutlery and the upper rack very wet resulting in water marks. Even running it longer using the extra dry optional setting doesn’t make much difference. A real let-down as the 11 yr old LG that it replaced dried much better!
Poor design F and P
It cleans really well, however the cutlery tray is always wet, even after the extra dry setting is on. Had the Tech around and he didn't offer any solution. Poor design F and P, very disappointing and wont buy dishwashers from them again. Also has very loud noises when in the rinse cycle, not what you expect from a brand new top of the line product. Wouldn't recommend.
- Verified purchase
Steer Clear of this Dishwasher!!!!
Really disappointed in this machine.
- Almost every wash leaves dirty plates at the end
- Some washes don't even dissolve the dish washing tablet
- Always leaves any plastic/Tupperware and cutlery sopping wet, even on the extra dry setting
- Doesn't hold as much as our previous 10 year old machine that we had to replace. Meaning we are doing twice as many washes.
- The machine itself is reasonably quiet however it doesn't contain light weight items very well meaning they bounce around and rattle in a wash making it noisy
Steer Clear of this Dishwasher!!!!
- Verified purchase
Absolutely terrible dishwasher
My husband came home with this dishwasher when our previous one stopped washing after 10 years. I am beyond disappointed in this one, it is horrendous.
The first issue is the interior design. Our ordinary sized plates (which fit with no issue in 3 previous dishwashers) do not fit in the bottom drawer unless the top drawer is in the raised position. If the top drawer is raised then we cannot even fit normal coffee mugs in without them hitting the cutlery drawer. The whole design appears overly flash when you look at it, there’s moving adjustab...
Fisher & Paykel Dishwasher
My Dishwasher packed it in ,so I replaced it with a new Fisher & Paykel, I was using the longest cycle but then I decided to try the 30 min cycle and all the dishes com out clean and dry I didn't notice any difference between the two cycles, what a like about this model from my last Fisher & Paykel dishwasher is the cutlery section with this model you don't use a basket you use a tray which enables you to separate each item on the tray which I believe give the cutlery a better clean, the machine is quiet, I think it is important with any dishwasher is to use a good quality dish washing tablets and also use rinse aid this also improves the cleaning process.Excellent value for money
Its OK Could Clean Better
This came with our house and now having lived with it for over a year, I can say it does its job but I have definitely had better washing machines in the past. I have tried nearly every brand of good powder and tablet and I have tried all different stacking regimes but it always leaves some goobies here and there. I can only conclude that the basic design isn't the greatest as It seems to always function correctly. It works but I would not buy this model again.
Have Had Better Machines
We used to have an ancient 1970's dishwasher that cleaned better than this. It works and is pretty reliable (sometimes it doesn't release the soap) but its basic cleaning power seems, well, underpowered. Often glasses up the back or slightly deflected plates are not cleaned properly so I can only give it threes stars.I bought this because Fisher and Paykel used to make reliable products. It does look good and it always runs, just does a very ordinary job
- Verified purchase
Had this since December.. It’s ok. Does the job sometimes. Sometimes the tablet door doesn't open so I have to re wash dishes. Find it hard to put glasses in they always fall over. Sometimes it’s hard for cutlery to fit in correctly on the rack meaning they don’t get washed properly and button had fallen off already!
October 5th 2018 Update: Do not buy this!!!
I ignored the reviews and purchased this dishwasher. My dad also brought the same one! It is horrible!! Same issues with everyone else nothing fits, not drying things plus...
Two buttons fell out with in a month!!! And I keep getting the A20 error code for no freaking reason!! I’m over it! Don’t buy it
Not the Greatest OK at Best
When it was running this is not a fantastic dishwasher.(now broken down and waiting repairs) I would say it was just average. It looks excellent and fits in with the kitchen decor every well but when it comes to cleaning dishes, it's not a strong performer. Left bits of grime on plates and obviously water not reaching evenly inside.
I don't know the exact age of this as it came with our house. We moved in about two years ago but now the outlet pump has given up. I am deciding whether to replace it or just get a whole new dishwasher as its just average at best.
Looks good but not really a star performer - would look elsewhere.
Same issues here!
Agree with the other reviews layout and space, issues with the tablet dispenser, extra dry doesn’t work and cutlery rack doesn’t allow for proper cleaning and is frankly a pain to load. I think the salesman was quite desperate to palm this machine off to my husband... would love a new machine.
The detergent dispenser lid doesn't open
Totally disappointed with F&P DW60FC6X1 dishwasher. I bought this brand new dishwasher couple days ago, but found a problem with the detergent dispenser. The lid doesn't open during a cycle, and tablets remain as it was after wash! I called F&P customer support, they asked me to reset the machine by turning off the power for 15mins, I did; I also search on web for solutions but never helped. After failed with may tries, I called F&P customer support again, they're going to send me a technician, but I have to wait for more than 2 weeks!!! Very disappointed!
- Verified purchase
Terrible Designed interior
Hi, I have just gotten off the phone with your customer support. They were not any help. I rang to say that I have recently purchased one of your fridges and your top of the range free standing dishwasher. Fridge is good apart from some items freezing at the rear of the top shelf. I have set the temp of the fridge with a thermometer placed at the front of the top shelf.
The dishwasher though is another story. We are very disappointed with it! The interior design is appalling, we have 3 dinner sets, only one fits. By that I mean the large dinn...
My first ever F&P appliance and never again! Cutlery tray knocks over glasses. If you lower the top basket you can't fit the dinner plates in the lower basket. Detergent dispenser often doesn't open. I purchased this dishwasher with a '30 Day Satisfaction Guarantee' or your money back! Ha! F&P customer service are anything but customer service. Have spent over 2 hours in total on the phone since purchasing, not to mention the numerous emails. They promised that someone would contact me, but I have never had a courtesy call. They are now disputi...ng the 30 day satisfaction guarantee. I think they have a policy of trying to wear the customer down until they walk away. My next call will be to consumer affairs for advice. Potential customers, beware. Read other reviews of poor customer service.
- Verified purchase
Has a top cutlery tray, but the fact that cutlery sits between the supports in the tray means items are often not cleaned properly. Much less effective than a traditional basket. Items on the upper shelf and cutlery tray are often still wet on completion.
Others have mentioned the tablet not being dispensed. I had not realised why this was happening until I read an earlier post about plates or even bowls preventing the dispenser from opening. This is a major design flaw given its only duty is to wash dishes! Such a waste of time too when yo...u realise it has not released the tablet. On the plus side it is pretty quiet. Unfortunately that does not make up for the issues in my opinion. Very disappointed. My old Dishlex worked much better.
Not good at all. Fisher and Paykel product quality decreasing!
Had a F&P dishwasher so thought it would be best to replace with another, but we are very disappointed. You cannot put glasses in the top rack as the cutlery draw hits them and cannot open. If you lower the tray then it's too low, for the bottom shelf and the wand hits the plates. Another problem is the tablets not dispensing. You cannot put dinner plates at the back as they don't fit properly against the back railing, but when put closer the door the tablet dispenser doesn't open so the tablet doesn't dissolve. Clearly this dishwasher wasn't t...ested by families. When I rang F&P about the dispenser they are aware of the issue, but looks like they are not making any attempt to ensure their customers are happy as there is no resolution. This is the second product from F&P that we've purchased in the last 12 months and they have both been terrible. Our brand new washing machine was so badly made they collected it and gave us our money back!
- ‹ Prev
- Next ›
Questions & Answers
I have just purchased a Fisher & Paykel DW60FC6X1 and would like to know if I can use Finish all in 1 max fast dissolving gel (instead of the tablets)? thank you
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.