Worked OK for 12 Months
As stated the dishwasher worked fine for over twelve months other than the bad design flaws others have mentioned. At about the fourteen month mark the flood switch kept activating and no hot water was being produced. After waiting 3 weeks for the technician to turn up (only one on the Sunshine Coast apparently) was told the control panel needed replacing and would be available in two weeks. Got that changed and F&P did only charge me for the part and not the labour which was appreciated. Problem was it still doesn't heat any hot water to do th...e dishes so the dishes are dirty and wet once the cycle finishes. I can get a heater element for over $300 plus installation but at this stage I am going to cut my losses and get a Bosch, more expensive but a lot better build quality I think. Would I buy F&P again, no I don't think so, it hasn't been a pleasant experience.
Purchased in January 2019 for A$750.00.
Very Questionable service
When I first bought this dishwasher in April 2020 I thought it was good. Recently it's been giving a F30 error message and not working. After contacting F7P service centre they were insisting I hear all about their additional charges for warranty claims. Was I happy to hear this! It is only 4 months old and it appears F&P want me to possibly pay for a machine that is not fit for purpose! Never will buy from a company again that does not stand by their warranty
Avoid this dishwasher
Not enough room to hold big dinner plates. Spray arm cannot turn fully with rearranging all items in dishwasher.
No adjustable heights to lift the top drawer for larger dishes.
F&P not the same after selling out to China.
Jury is still out
Overall I am happy with this Dishwasher however after only about 8mths it started getting rust marks on the front & side of the door. Called Fisher & Paykel who sent technician around to replace the cover on the door. They said the machines are not actually stainless steel but a type of brushed stainless even though the product description says Stainless Steel!!!! I agree with the person who said standard plates dont fit upright, you have to turn them over the other way otherwise it stops the arm from spinning & putting the top shelf up doesn't...help as then glasses dont fit. I will be watching the front of my machine very carefully & if any rust appears then I will be requesting a refund & will buy something else. Fisher & Paykel were great though, very friendly & helpful. Cant fault the service there.
Purchased in July 2019 for A$850.00.
Should have listened to the reviews
Not much to say, except that I think F&P forgot the main aim of a dishwasher - actually wash dishes. Nothing ever comes out clean, even on the long heavy cycles. The cutlery tray is the worst - no point putting cutlery in here, it comes out just as filthy, and dripping wet (even on extra dry).
$200 dishwasher provided by building company on my new build was better. Waste of $800.
you better buy extended warranty with this one.
piece of rubbish that lasted less than two and a half years and then the computer failed. too expensive to repair so we will be replacing the dishwasher with a more reliable brand.
A terrible dish washer
This is a horrible dishwasher and all the review I read are correct
The old LG was marvellous my wife just wanted a stainless steel look I wasn’t happy.
Should have kept the old lg it was working fine
Bought two weeks ago from Good Guys. Use every day. Dishes wonderfully clean and dry. Very easy to use. Love the extra sliding utensil tray in the top basket that holds sharp knives and ladles. So much more extra room than our last dishwasher. Display shows how long cycle goes for as well.
Can’t live without it
Easy to use, easy to clean, never had an issue with it. Love the layout of it, we literally use it every second day. I wouldn’t buy any other brand
15 days wait time for warranty repairs.
Pathetic company warranty timeframe to even contact me to address total power loss. Disappointed for disabled & e elderly reliant on this companies product. 15 days wait time to repair is appalling. I bought a new one from Bunnings now while waiting for F & P as they replace with better levels of service. Never a F & P product again!
If you don’t have bowls and dinner plates it’s great
Worst design possible
Cannot fit dinner plates on the bottom and small children’s bowls in the top draw
I would love to illustrate how poorly this machine fits anything in a standard household to the CEO of fisher & paykel- they should be embarrassed to sell such useless appliances - surely there must be regulations to design?
It’s around 30% smaller internally than Siemens/Bosch dishwashers and none of the spots to put your dishes have a wide enough gap to fit bowls without them tipping over when you slide the draw.
Do not buy this machine- I thought the reviews were exaggerating but no, spot on.
Extremely disappointed- absolute waste of money
This is a useless dishwasher stay away from it
I bought this diswasher 2 years ago. I am beyond disappointed in this one, it is horrendous.
The first issue is the interior design. ordinary sized plates do not fit in the bottom drawer unless the top drawer is in the raised position. If the top drawer is raised then we cannot even fit normal coffee mugs in without them hitting the cutlery drawer. Very poor design cannot fit normal cups, plates, small bowels etc.
Cutlery drawer doesn't dry properly and always wet. And the drying function on this dishwasher is extremely poor. Half the time t...he dishes in the two drawers are not dry (the cutlery NEVER is) even in g extra dry feature is selected. I rang customer service 3 time was on hold for over 15 minutes waiting for someone to answer and they were completely useless- they were reading the manual on the go (which I had already done) and had no idea about it at all. They told me to check the internet, and here I am. Extremely disappointed in this dishwasher. Useless and F and P should train the people in customer service to assist in basic issues
Perfect dishwasher for Bilbo Baggins
Had this dishwasher for about 4 months and still cannot get over the slight space its provides. Cannot pack large coffee cups or mugs in the upper tray, cannot put dinner plates in front section of bottom tray (stops tablet dispenser door from opening). The adjustable rop tray is completely useless. I have to load cup and mugs where plates should go. It is like playing tetris. Easier to hand wash. Have owned a number of dish washers over the years and this is by far the worse.
- C2 DW60FC2X1
- Verified purchase
One of the best.
I have had this new Dishwasher for 2 months now. I hadn't realised how bad my old dishwasher was till I stared using this one. It's my first Fisher & Paykel dishwasher. I am so impressed with all the functions, the ease of use and quality of wash. Even my dirtiest pots come clean using the normal 90min wash. I would highly recommend this dishwasher.
Dont buy it- error messages and floods the house
Dishwasher installed yesterday by professional installer. On start up there was error message f30, then F40. It could not be reset or operated. . It needed a f & P service call apparently. iInitially i was told that the pumps are tested as they leave the factory but settle in the warehouse then are jammed and dont work on install. Within 5 minutes of the installer leaving the house/kitchen , the kitchen was flooded and then the bedroom underneath- saturating the bedding.
Reviews have told me this model is awful. Im returning it. Error messages...
Worst dishwasher ever. Waste of money and time.
I have bought Fisher and Paykel dishwasher from Harvey Norman Thomastown last month 03/08/19 and got delivered on 17/08/19.
Since then the dishwasher NEVER worked properly. The first day it started showing error, we called fisher paykel support and technician came after 1 week mentioned about leak in device and fixed. 10 minutes after he left we got the same error again. Unfortunately I have go through whole cycle again and technician only came after 1 week. This time they said its plumbing problem which we got fixed.
However, ...again after 1 cycle, we got the same error again and its still not working. Its been more then month now I have bought this product and not even a single day it worked fine. We called Fisher and Paykel technician twice and I think I have to do it again now. And it flooded my kitchen atleast 10 times. I am really not interested in this product now and want to get it replaced or return it.
- DW60FC Series
- Verified purchase
Poor dishwasher and even worse service
Dishwasher has a design flaw where the tablet dispenser is so low that it can easily be blocked by dishes in front of it. An actual cycle that cleans dishes is 90 minutes long. The cutlery basket is big and takes up valuable packing space. After a few months a clip broke so the top shelf comes out too far and dishes can easily fall. We logged a call and the service guy comes out with no spare parts! And it takes on average around 50 minutes to speak to anyone on the phone. Terrible company to deal with and emails are not responded to either. ...We have 3 appliances by them that came with a new house build and they've all had problems within a year. These items will need to be replaced soon and I will definitely not even look at an F&P appliance in the shops ever again. I don't understand how they ever had a good reputation.
Purchased in March 2018.
6 Months So Far So Good
Have previously owned more expensive dishwashers and ended up disappointed on the life span of such exspensive brands decided to try a cheaper more basic machine and so far have been impressed with its capabilities of washing the dishes. I do not pre rinse my dishes they come out clean and dry every time on the 90 minute cycle. I am also empressed with the quietness of the machine as having a shift worker in the house that is important. My only dissapointment is the interior racking feels very flimsy and the basket to hold the cutlery is very small and I have trouble fitting my cutlery in it.
Got a lemon.
I’ve had bought the dishwasher for 1 year, and had to call the service in 3x to fix the problem, E52 and F30 errors. Last few technicians couldn’t figure out what’s wrong with it, we just let it air for a few days and it started to work again. The last technician suggested that it could be a factory error, and suggested that I asked for a new machine, if it happens again. And guess what, it happen again, and NO NEW MACHINE. I have to wait for a service person to come, and it’s not for another full week. I am will without a dishwasher for at le...ast a full week! And god knows what will happen when technician comes. I have a young family, dishwasher is fundamental to my day to day. I thought when we bought a Fisher and Paykel, we were buying into quality, reliable and trustworthy brand. I am frustrated beyond believe. Just take my lemon away and give me a working dishwasher.
Not happy with product
The dispenser doesn't open all the time, or if it does the tablet doesn't come out. (tried two brands). The top shelf for cutlery hardly washing everything. I'm in the process of waiting for the seller to get back to me as I have only had this appliance since June. Not happy.
Purchased in June 2019.
Questions & Answers
The cutlery in the top tray is very wet at the end if the cycle. Has to be dried manually and there is a high level of water left on the cutlery tray that easily drips onto the racks below. Is there a vent that needs to be opened or how can this be avoided.
Myself and a friend bought identical models at the same time. Within 6 months the far right hand side start button had fallen out. I see they can be bought online, but is there a better fix, assuming it is a common problem? Nigel
Hi I'm planning to buy this model.? Is it good value for money? I saw reviews that are not good.
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