Washing Machines Buying Guide
Our buying guide will explain which type of washing machine would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Replaced once within the first month and replacement now breaking down outside the 2 year warranty mark (convenient...). I bought this fisher & paykel based on a previous experience using one in a share house prior to having my own home. This isn't the same model obviously but as it is supposed to be reputable brand hence I had high hopes. I bought this machine for $1000 of hard earned cash in 2016. The first machine that arrived was noticeably noisey compared to the similar model at the share house, my complaints were shot down by f&p and only when I noticed the entire body was warped would they replace it. The replacement machine was much better but now after passing the 2year warranty mark some of the LED's on the control board have stopped working and the machine emits a weird smell (like heated plastic). While its still works I am struggling to see this is a quality brand now after my experience. For a $1000 machine (at the time) i expected longevity and it doesn't look like i'm getting it. Next time i'll just save my money and buy a cheaper brand.
Never knew what I was missing!
Finally replaced my ten year old machine with this one...it is fantastic. I use it every second day and it has so many great features. I love that I can add a garment after a cycle has started (when I forget to add something when the load first goes in). I only use eco powder so its great that every 90 washes or so it prompts you to do a wash to clean the machine at 90 degrees. I mostly use the everyday, cottons or wool cycles. I have easily fit a king size summer doona in...the 8.5kg size is awesome! I don't think its any noisier than my old machine but this one can spin up to 1400 so stuff comes out needing just a short drying time. I also do hand washing and throw in just for the spin cycle. The quality of the dial is great too. Well worth the money. Don't know why I waited so long to upgrade.
Purchased in April 2019.
Great washing machine, better than my old Bosch
We decided to upgrade an old Bosch machine and in final stages of selection we were comparing Bosch, AEG and Fisher Paykel. It finally came down to the wash times and some changes Bosch had made to their machines for wash time. I am sure i am not alone in Australia with wanting a wash time under 1 hour, and with this machine the cotton cycle we get a 59 minute wash time on 30degree water. The machine is fully customisable and you can change the pre-settings to your liking so when selected it comes up with your preferences, not the original pre-programmed options. Clothes wash well, no issues to date.
Loads of wash programs, fast and cleans very well
Our fisher paykel cloths washer has loads of different washing programs, from cotton to delicate to fast wash. We found just the simple fast wash gets the job done very well. Te soap draw has gotten stuck a few times but we just had to clean it out a bit. Dirty cloths go in clean come out! Very happy with our cloths washer
Unfortunately a waste of money ☹️
I purchased this washer in June 2018.
The washer looks good and is easy to use.
However after the first couple of times of using it the machine started to make loud groaning sounds at various times during the cycle and it became more frequent. I called fisher paykel and they put me in touch with a technician who came to inspect the appliance-I was advised that the machine had a mechanical and electrical fault! The machine never washed to its promised water efficiency level but this is likely because of the faults.
fisher and paykel ordered a replacement machine without confirming with me whether I wanted a refund or replacement. They denied me a refund even though their website said that customers with appliances having major faults are entitled to a refund under law. I then went to where I purchased the washer who provided me with a refund.
After being lied to and treated with disrespect From the manufacturer i will never purchase a fisher and paykel washer again.
dont waste your money on this machine. You can get a better machine that is cheaper and still achieves water efficiency.
Faulty design - poor electronics
Lasted me about 6 months without an issue, had multiple problems with the inlet hose not letting in water and it's unusable. Sometimes it just starts beeping with error codes and despite only using liquid I'm not getting a full wash done and I have to restart it.
After the warranty runs out I'm gonna have to get a new one cause they wanted to charge me $450 for a new control panel!
Great family cloths washer
This has been a great buy from the start as our Fisher & paykel fabric smart has done well over one thousand washes and still gets the job done very nicely. Very little washing liquid is required and the settings on the main screen are very strength forward and easy to use
Really happy with this machine. Appreciate the energy rating. Love front loaders in any case, Always use liquid not powder. I like that this machine uses less water. It is not noisy. Love all the options this smarter machine offers. Have found it a consistently reliable machine. this is not my first Fisher and Paykel purchase, I have found the F and P products I have purchased to be reliable and when I did need support with the former front loader F & P were very helpful.
Yes yes yes
We purchased this as a duo with our dryer. They look sooooooo good in our laundry. Energy rating is pretty good. Its very simple to use. Hubby can use it too! The washing comes out so clean and not very crinkly. ai would deffinately recommend this product to young and old.
Loads and loads of different modes!
We bought this because it has so many many options for different types of washing styles. It also has done a great job since we got it and had to go the next size up from the base model as we had a lot of cloths to wash but the larger model fits it all
Love our smart cloths washer
Love how you can download different modes options and has already packed full of different functions! Cleans cloths very well and can't believe the bad reviews here as we have had no issues with ours for the past 2 years. The only issues we had was its feet was hard to adjust
My favourite washing machine to date
I'm absolutely wrapped with this ripper of a machine! Bought it on sale EOFY from Appliances Online at 40% off with free delivery, installation and removal of my crappy old one. I love the wide variety of cycle options and the super quick 15 min cycle is brilliant. Internal LED light is great and it is very stable when spinning and nice and quiet too. The clothes came out much drier than I’m used to and the clean is amazing.
Great Machine....also good value... Love it so far.
Cleans well. Very quiet. Sensible price. Love the soak option (model with soak only available at Jb Hifi) Love that you can add soak or prewash to any cycle. Had an issue with high pitched noise while filling with cold water. Jb Hifi organized a technician to come and look at it. Technician replaced filter on cold water inlet pipe. Problem solved. Can have an issue with super long cycle times on large light items e.g. mattress protectors because it has trouble balancing the load. I put these on at night so that long time is not an issue.
Easy to install with two people required as quite heavy. Clothes are clean and dry at end of cycle, though not quite as dry as my old Asko washer. Plenty of options (maybe too many) on differing washing cycles. But my only gripe is that their designers stuffed up their programming if you only have a cold water connection for the machine. The machine can and does heat its own water which is standard practice nowadays. But every time you pick a warm wash the program thinks you have a hot water connection and will wait for about 3 minutes thinking hot water is entering when its not. i suppose 3 minutes is not too long for every wash for the life of the machine for some people, it does annoy me though. They could have easily allowed the user to program no hot water connection with a few more lines of firmware, or at least provide a linking hot and cold hose arrangement. i might even pay for a dual hose link but they don't have only available, I'll have to make my own. Maybe i could patent the idea and sell it to F & P. Copyright.
Great improvement from 5 year old machine
The previous machine would leave large amounts of lint on the clothes and began to leak so it was time to get a replacement. Can't fault the machine and has many cycles along with clothes being dryer than the previous model so they are able to be brought in from the line faster.
Not too bad
Bought this when it was on sale. Good for the price. Better than my old fisher and paykel only because it is bigger (8.5kg). Initially having loud rattle problems. Had a service man came out and found out loose suspensions bolts. All removed and problems fixed. But somehow it is still loud and rattle. Overall it is functional and smart.
Previously had a Maytag top loader which was so rough it put holes in my clothes on the everyday cycle!!! Bit the bullet and bought this F&P front loader. After using it, I wished I had purchased it sooner. I cannot fault it. Clothes come out cleaner, multiple cycles to choose from and the add a garment, wrinkle free and soaking features are a big plus. Easy to use and quiet to run. You will not be disappointed and may become addicted to washing like I now am!
I love this washing machine. Like really love this washing machine
Bought this as an upgrade from a little Bosch front loader. The other machine washed well but I was constantly battling mould in the rubber seal. So when the time came for a bigger machine I diligently did my research and came up with this machine at the top of my list.
It had a great range of cycles, but I tend to use the everyday cycle mostly and everything comes out clean. I love the clean cycle which I try to run every month or two. Nice and quiet, even at 1000rpm. Very very very happy all round. And, no mould! So I'm happy.
Purchased from appliances online, very happy with their service.
No problems so far
This washing machine heats it's own water and like other front loaders doesn't use very much water. We have no mains water and are using tank water and it works well. It has a short was which takes just over 30min but the standard wash which is supposed to take 2.5 hours actually takes about 2hr 45min which is a very long time. It works well and keeps the dog amused watching it swish around.
I just bought this today and one the first run it has an incredible rattle. When it was empty I rolled the drum around a bit and it sounds like there is something ticking over on the left behind the drum. Am guessing this is not normal. I have double checked there are no transit bolts in the back.
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