Reviewer Photos & Videos
My basic Bosch washing machine served me well. Had it for over 10 years and so far, touch wood, not a single fault. Will definitely buy again hopefully they keep up the quality.
Just stopped working after 3 years
I bought the 8 series washing machine from JBHiFi exactly 3 years back. This afternoon it stopped working and the door is locked with cloths locked inside. German make and technology is known around the world and I went for it but I now feel betrayed.
Purchased in February 2017 at jbhifi for $1,014.00.
3.5 years out of a $1200 machine
Door lock blown / jammed. Replaced $100
Now looks like power module board is also blown which are $400. If you have to pay appliance repair its cheaper to buy a new machine which costs less every few years. Otherwise its been a decent washer.
Purchased in May 2017 for $1,200.00.
- Serie 8 WAW28460AU
- Verified purchase
Doesn't live up to expectations.
There are numerous wash cycles however there is only one cycle that takes 8kg of washing (cotton) So effectively you can only use one cycle.
The buttons are too easy to accidentally touch as you walk past, changing the settings inadvertently.
The rubber door seal holds a lot of water after the cycle, requiring everyday maintenance to prevent mould.
This machine is marketed as being very quiet, and it is true that the motor is. However I don't believe the machine is insulated well enough. While in the wash cycle the noise is loud enough to disturb us watching tv.
The clothes do come out very clean however.
Purchased in June 2019 for $985.00.
- Serie 8 WAX32K41AU
- Verified purchase
German made 10kg Washer WAX32K41AU
New release January 2021
The latest technology with Home connect which basically future proofs your appliance, so much more to come from this downloadable APP in the following years.
But right now you can basically operate your appliance from the APP via your mobile phone no matter where you are, receive alerts on your phone once a load of washing has finished should you be far away from being able to hear the appliances end of cycle tones, this is my personal favourite feature to prevent me leaving clean washing in the machine overnight.
Purchased in January 2021.
- Serie 8 WAW28460AU
- Verified purchase
Good for 3 years only
This washing machine (German made) worked well until after 3 years when it started to beep and the tap symbol started flashing, thinking there was a problem with either the water supply or outlet blockage. I had thoroughly followed the troubleshooting instructions in the manual and could find nothing wrong. The error always happens after the initial wash phase is finished and the machine takes in water for the first rinse. Sometimes the error is so bad that the machine pauses. I searched online for a solution and found that other customers had ...the same issue. The repair bill is just not worth the cost. When this machine dies I will stick to the LG brand which I have found to be a lot more reliable. Surely you would expect that a German made machine costing a premium would last a lot longer than 3 years, I am bitterly disappointed. Despite Bosch approaching me upon reading this review, they have not contacted me yet
Purchased in March 2017 at The Good Guys for $1,077.00.
Quite a bit better than its predecessor
We had the 8 Kg Bosch WAS28440AU for about 8 years of fairly heavy use before it died ( caution: empty pockets of small metallic objects as eventually it will kill the pump which makes it not worth repairing especially after 8 years). It did a great wash but the 8 kg limit was always a bit of a pain as it just would not go if you went over.
This 9kg load model (Serie 8 WAW28420AU) is much better for family use - never seems to get overloaded and is very quiet. Only problem we found was deactivating the child lock button - there's a long, wide button labelled 'finished in' that you have to press in 3 places (left middle and right) to deactivate (instructions do not make this very clear).
Purchased in September 2020 at Harvey Norman for $1,200.00.
- Serie 8 WAW28460AU
- Verified purchase
Design problems poor service - Bosch replies with a same content to all the complaints with no follow up actions
Our machine is only 5 months old and the softener dispenser (the middle chamber) remains full of water after each cycle. I contacted Bosch office and their advise was to clean and wash the chamber which I did (even thought it seemed quite clean), but problem still persists. I even tried the decalcification process in case the water jets were calcified. Nothing has worked. The softener chamber remains full of water after every single wash. It doesn’t matter weather I use a softener or not - the middle dispenser is full of water after every sing...le wash. My good old Bosch washing machine lasted for 14 years! This one comes with an inherent design problem. Just google Bosch softener dispenser problems and see the results for your self (I wish I’d done this before doing this purchase!). I made my decision based on the previous purchase experience which obviously was a big mistake. Wish I’d bought LG washing instead as I have a LG dryer and it is absolutely fantastic.
Purchased in July 2020 at Appliances Online for $1,117.00.
Hot water not working
Hi. My washing machine bought in 2018 no longer heats the water.Every load the water is cold. Should I contact the place of purchase or Bosch or is there a quick fix? Thanks
Purchased in August 2018 at Harvey Norman.
FABULOUS washing machine
Having given away my perfectly good washing machine to my daughter....different brand....I have purchased 4 new washing machines in 4 months. The first 3 were simply VERY poorly made. The first one literally fell apart while spinning, but did wash clean. The 2nd and 3rd machines: same as my original, were so poorly constructed, the programming was shocking, and simply couldn't wash one clean load.
I have had the Bosch 9kg Front Loader for just one week, however, I have found it brilliant. It cleans every load beautifully, even the hand wash...
Purchased in November 2020 for $1,400.00.
Constantly stops midwash
This washing machine complains of blocked outflow every 4 or 5 loads, which in a house of 2 adults and 4 children is at least twice per week. Each time the wash cycle stops and can ot be restarted. We need to open the lower right corner of the machine which despite our best efforts results in water (often soapy) spilling all over the floor. After this process we have only on one occasion found an object in here - a coin. Every other time we go through the motions, make a mess and then restart the wash. For such an expensive machine this is ridiculous. We have also had trouble with our Bosch drier and replaced with another brand. Will be doing the same with the washing machine and will never go back!
Purchased in August 2019.
TIP: How to spin only!
Bosch couldn’t help me.
Technicians couldn’t help me either.
Select Rinse/spin then deselect Rinse Plus.
Eh voila... it now spins with no rinse.
A great washing machine. Extremely reliable
Purchased in September 2016.
Great machine. Love the idos
This is a great machine. We've had it 8 months now so time for a review. Although the first unit that arrived wasn't working out the box and had damage on the side, Binglee arranged a replacement unit almost immediately. I initially called Bosch about the problem and they were very unhelpful and rude - it seems one goes through to their UK callcenter and the lady on the line was rudely giving me advice on a dishwasher not washing machine and then told me theyd send a replacement part which would take 2 weeks! The machine is very quiet and th...e Idos system is awesome - saves some much time and it has very large tanks for detergent and softener so you don't have to keep topping it up all the time. It also takes a very large load and the control panel is very easy to use and flexible. I particularly like that you can change the hours up and down on delayed start - my old machine only went in one direction so if you had to adjust the hours back you had to go through the whole cycle again.
Purchased in March 2020.
Great quiet machine that cleans well.
So I've had this particular model for a while now and think I could surmise a review.
The machine is a good looking piece of kit. Its not too ostentatious and will fit any modern home. You have a myriad of programmes to pick from, with 2 allowing you to do a 9KG wash. You can select spin speeds up to 1400rpm (pending programme) which will leave your clothes near bone dry. We mostly wash our clothes on the cotton setting with The speed perfect option selected and it nets us nice clean clothes which are done in about 1 hour. We also utilise the...quick wash that can clean small loads in 15-30 minutes I.e: tea towels, car towels etc which are then promptly hung to dry. I love the ability to add items of clothing midway through a cycle (providing the water not too hot). Simply pause the programme, check that the doors unlocked and add your garment. Did I mention the machines really quiet? No seriously. If you're coming from an older model of front loader; you would know how loud they could be with the whirling. With this model, you only hear the water swishing about the machine (my budgies love it an often fall a sleep to the sound). Overall I'm happy with this model but I have some caveats: Build quality: Ive tested numerous machines in the shop before I commited to purchasing this one and can note that the quality has tanked across the board. Doors weren't what they used to be, the dispenser rattled. Only the much higher priced Miele had the quality I was after but I wasn't willing to commit to that ridiculous asking price.
Purchased in October 2019.
Not very happy
Paid top dollar when we cud have bought another vendor for half of the price, Clothes comes out mostly dirty and smelly, user manual lacking info (no proper information on how to use the machine correctly)
Purchased in February 2020 at Harvey Norman.
Really expected better
Door handle broke and Bosch service/spare parts were patronising and defensive AND offensive. Hardly a great example of quality service. Poorly engineered as the plastic piece of the door handle that presses up to unlock the door breaks off.
Purchased in September 2013.
WORST EQUIPMENT EVER - DO NOT BUY - email me for a video after visits from a Tech..
In < than 1 year
Had 3 techs visit,
(a) 1st to change IDOS
(b) 2nd to change Belt
(c) Telling me that IDOS is not working but telling BOSCH all is fine.
Still have issues
Purchased in December 2019 for $1,500.00.
Decent value for money product
Quick wash setting cleans the clothes pretty well, although have had a few issues with the timer. Sometimes it goes on for longer than it predicts and ends up taking forever so I just do quick wash now.
Purchased in June 2020 at The Good Guys for $643.00.
The reviewer stated that an incentive was offered for this review
- Serie 8 WAW28620AU
- Verified purchase
Noisy machine and well over-rated
I was looking for a new front loader since my current Samsung Front Loader Bubblewash 7.5kg is too small for the growing family. Primary requirement was to ensure it does not vibrate and quiet.
Purchased the Bosch on Monday from Appliances Online and received delivery the next day with installation.
Washed the first load of clothes and was shocked to find out how noisy the machine is whilst it was spinning at 1,200 RPM plus there was vibration. The 5 year old Samsung was way quieter. I decided to give it a chance and used it the next day on ...half load. Once again, the machine was noisy and vibrated badly. Bare in mind, the machine was professionally installed by appliances online and they ensured the machine is levelled before leaving. Even with the laundry door closed, we could hear the machine and feel the vibration on the floor (tiled flooring on timber boards). Bosch, please let me know how you can fix this issue. Looking forward to hearing from you.
Purchased in October 2020 at Appliances Online for $1,484.00.
- Serie 8 WAW28420AU
- Verified purchase
Game changer for our household!
Changing our laundry set up from a top loader to a front loader was a big decision for our household (I'm 6'3" and currently pregnant). A lot of thought went into whether it would be right for us especially as we wanted to invest in a heat pump dryer to stack on top of the washer.
Let me just say, what a great decision it was!! Time spent loading the laundry is next to nothing and not a problem if you sort it all out beforehand, water use is minimal which is fantastic, the spin cycle is fast and does a wonderful job in extracting the water co...mpared to our old top loader. All in all I'm really impressed with this machine. There is a wonderful array of cycle options from hot to cold, dedicates to hard wearing fabrics. Plus this machine is made in Germany which is another big plus for us.
Purchased in October 2020 at Appliances Online.
Questions & Answers
The DOS lights keep flashing. I have cleaned the drawer several times and the detergent and conditioner are at the maximum level.
I do t seem to be using any laundry liquid detergent help please
Hi, is there any way to have the Speed Perfect = off by default and avoid remembering the extra key-press this requires before starting?
|Category||Front Loading Washing Machines||Front Loading Washing Machines||Front Loading Washing Machines||Front Loading Washing Machines|
|Capacity||8 kg||9 kg||9 kg||9 kg|
|Household Size||3-4 people||3-4 people||3-4 people||3-4 people|
|Features||Auto Balancing and Door/Lid Lock (Child-proof)||Auto Balancing and Door/Lid Lock (Child-proof)||Auto Balancing and Door/Lid Lock (Child-proof)||Auto Balancing and Door/Lid Lock (Child-proof)|
|Energy Rating||4 star(s)||4.5 star(s)||4.5 star(s)||4.5 star(s)|
|Water Rating||5 star(s)||4.5 star(s)||4.5 star(s)||4.5 star(s)|
|Colour / Finish||White||White||White||White|
|Dimensions||848 x 598 x 590 mm||848 x 598 x 590 mm||848 x 598 x 590 mm||848 x 598 x 590 mm|
|Motor Type||Direct Drive (Inverter)|
|Max Spin Speed||1,400 rpm||1,400 rpm||1,400 rpm||1,400 rpm|
|Number of Spin Speeds||5|
|Maximum Noise Level||71 db||71 db||71 db||71 db|
|Weight||73.03 kg||72 kg||82 kg||71.8 kg|
|Country of Manufacture||Germany||Germany||Germany||Germany|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
|Release date||Dec 2014|
|Manual||Download manual||Download manual||Download manual||Download manual||Download manual||Download manual||Download manual||Download manual||Download manual||Download manual||Download manual||Download manual|
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