Reviewer Photos & Videos
FABULOUS washing machine
Having given away my perfectly good washing machine to my daughter....different brand....I have purchased 4 new washing machines in 4 months. The first 3 were simply VERY poorly made. The first one literally fell apart while spinning, but did wash clean. The 2nd and 3rd machines: same as my original, were so poorly constructed, the programming was shocking, and simply couldn't wash one clean load.
I have had the Bosch 9kg Front Loader for just one week, however, I have found it brilliant. It cleans every load beautifully, even the hand wash...
Purchased in November 2020 for A$1,400.00.
Constantly stops midwash
This washing machine complains of blocked outflow every 4 or 5 loads, which in a house of 2 adults and 4 children is at least twice per week. Each time the wash cycle stops and can ot be restarted. We need to open the lower right corner of the machine which despite our best efforts results in water (often soapy) spilling all over the floor. After this process we have only on one occasion found an object in here - a coin. Every other time we go through the motions, make a mess and then restart the wash. For such an expensive machine this is ridiculous. We have also had trouble with our Bosch drier and replaced with another brand. Will be doing the same with the washing machine and will never go back!
Purchased in August 2019.
TIP: How to spin only!
Bosch couldn’t help me.
Technicians couldn’t help me either.
Select Rinse/spin then deselect Rinse Plus.
Eh voila... it now spins with no rinse.
A great washing machine. Extremely reliable
Purchased in September 2016.
Great machine. Love the idos
This is a great machine. We've had it 8 months now so time for a review. Although the first unit that arrived wasn't working out the box and had damage on the side, Binglee arranged a replacement unit almost immediately. I initially called Bosch about the problem and they were very unhelpful and rude - it seems one goes through to their UK callcenter and the lady on the line was rudely giving me advice on a dishwasher not washing machine and then told me theyd send a replacement part which would take 2 weeks! The machine is very quiet and th...e Idos system is awesome - saves some much time and it has very large tanks for detergent and softener so you don't have to keep topping it up all the time. It also takes a very large load and the control panel is very easy to use and flexible. I particularly like that you can change the hours up and down on delayed start - my old machine only went in one direction so if you had to adjust the hours back you had to go through the whole cycle again.
Purchased in March 2020.
Great quiet machine that cleans well.
So I've had this particular model for a while now and think I could surmise a review.
The machine is a good looking piece of kit. Its not too ostentatious and will fit any modern home. You have a myriad of programmes to pick from, with 2 allowing you to do a 9KG wash. You can select spin speeds up to 1400rpm (pending programme) which will leave your clothes near bone dry. We mostly wash our clothes on the cotton setting with The speed perfect option selected and it nets us nice clean clothes which are done in about 1 hour. We also utilise the...quick wash that can clean small loads in 15-30 minutes I.e: tea towels, car towels etc which are then promptly hung to dry. I love the ability to add items of clothing midway through a cycle (providing the water not too hot). Simply pause the programme, check that the doors unlocked and add your garment. Did I mention the machines really quiet? No seriously. If you're coming from an older model of front loader; you would know how loud they could be with the whirling. With this model, you only hear the water swishing about the machine (my budgies love it an often fall a sleep to the sound). Overall I'm happy with this model but I have some caveats: Build quality: Ive tested numerous machines in the shop before I commited to purchasing this one and can note that the quality has tanked across the board. Doors weren't what they used to be, the dispenser rattled. Only the much higher priced Miele had the quality I was after but I wasn't willing to commit to that ridiculous asking price.
Purchased in October 2019.
Not very happy
Paid top dollar when we cud have bought another vendor for half of the price, Clothes comes out mostly dirty and smelly, user manual lacking info (no proper information on how to use the machine correctly)
Really expected better
Door handle broke and Bosch service/spare parts were patronising and defensive AND offensive. Hardly a great example of quality service. Poorly engineered as the plastic piece of the door handle that presses up to unlock the door breaks off.
Purchased in September 2013.
WORST EQUIPMENT EVER - DO NOT BUY - email me for a video after visits from a Tech..
In < than 1 year
Had 3 techs visit,
(a) 1st to change IDOS
(b) 2nd to change Belt
(c) Telling me that IDOS is not working but telling BOSCH all is fine.
Still have issues
Purchased in December 2019 for A$1,500.00.
Decent value for money product
Quick wash setting cleans the clothes pretty well, although have had a few issues with the timer. Sometimes it goes on for longer than it predicts and ends up taking forever so I just do quick wash now.
The reviewer stated that an incentive was offered for this review
- Serie 8 WAW28620AU
- Verified purchase
Noisy machine and well over-rated
I was looking for a new front loader since my current Samsung Front Loader Bubblewash 7.5kg is too small for the growing family. Primary requirement was to ensure it does not vibrate and quiet.
Purchased the Bosch on Monday from Appliances Online and received delivery the next day with installation.
Washed the first load of clothes and was shocked to find out how noisy the machine is whilst it was spinning at 1,200 RPM plus there was vibration. The 5 year old Samsung was way quieter. I decided to give it a chance and used it the next day on ...half load. Once again, the machine was noisy and vibrated badly. Bare in mind, the machine was professionally installed by appliances online and they ensured the machine is levelled before leaving. Even with the laundry door closed, we could hear the machine and feel the vibration on the floor (tiled flooring on timber boards). Bosch, please let me know how you can fix this issue. Looking forward to hearing from you.
- Serie 8 WAW28420AU
- Verified purchase
Game changer for our household!
Changing our laundry set up from a top loader to a front loader was a big decision for our household (I'm 6'3" and currently pregnant). A lot of thought went into whether it would be right for us especially as we wanted to invest in a heat pump dryer to stack on top of the washer.
Let me just say, what a great decision it was!! Time spent loading the laundry is next to nothing and not a problem if you sort it all out beforehand, water use is minimal which is fantastic, the spin cycle is fast and does a wonderful job in extracting the water co...mpared to our old top loader. All in all I'm really impressed with this machine. There is a wonderful array of cycle options from hot to cold, dedicates to hard wearing fabrics. Plus this machine is made in Germany which is another big plus for us.
Best buy of the year!
I have wanted a front loader forever, after hearing how gentle they are the garments plus their high rating for water & power efficiency. So easy to use with lots of pre-loaded programs, that can easily be adjusted. And to top it off it's quiet! All i need now is a stand to save my back :p
- Serie 8 WAW28460AU
- Verified purchase
Bosch do not honour their Warranty!
As the technician could not find the reason for the fault, therefore by default it must have been our misuse. An item of ours alledgedly fell in the 3mm gap between the drum and rubber then detroyed the inner drum. It is actually impossible as the drum spins at 1000 revs and the item would be havebeen flicked out in a micro second. No item of ours was found that damaged the machine, all guess work.
My machine was 1.5 years old under warranty.
Unedited statement from bosch below.
"We have received the report and photos from select applianc...es, it has been assess by our technical department and deemed a Non warranty issue, it seems that something was caught in between the inner drum and outer drum and rubbed it away, as there were signs of melted plastic in a purple color."
Love it. but a few things that would make me happier
I bought a matching pair.heat pump dryer and this WAW28620AU washing machine.
i love the idose system. but i'm a little dissappointed with it. when i washed sheets they came out in a tight ball.only rotates 1 way only.
secondly i have found this has a smaller tub than my old 8 kg electrolux. so now i can not wash some item's that i used to wash. also when wash completed there is still a heap of water in the rubber sock/seal around door at bottom.
Broken down just out of warranty period, somehow open door mechanism scratched the pcb. Cycles are too long.
This machine has down just out of warranty period, 3yrs old, somehow the open door mechanism has scratched the pcb. Also found that the cycles were too long and delay start max 8 hrs
Frequently faults. NO customer service
If it’s not ‘apparently’ blocking up, it’s automatically overriding settings.
It frequently doubles or triples wash times. Even for small loads that aren’t dirty. This machine uses copious amounts of water and takes forever.
Try contacting Bosch. I’ve been trying for two months and keep getting “sorry we’re experiencing high call demands”. Of course you are, you’re busy dealing with customers who had the misfortune of buying your junk products.
This is my third Bosch washing machine and performs just as well as the others I have had. Very good quality, excellent performance and durability. I like the soap dispenser function on this machine too.
My complaint with this model is that it does not have a SPIN function!! It has RINSE & SPIN but this is a combined function which starts with drawing in more water. If you want to do a quick wash of only a couple of items the machine often does not fully spin as there is not enough load to balance, the result being wet clothes. No spin functi...on means you then have to either try RINSE & SPIN (which usually has same result....unbalanced spin = wet clothes) or drag the sodden clothes outside to the line where they literally drip dry! So frustrating. I will not buy another Bosch machine without a separate SPIN function. They need to rectify this!
Sh!,,.......Our Laundry is now a zen space!
Usually wash general family type laundry;towels,sheets,normal daily wear clothes and some delicates. Initial apprehension, about electronic ,screen controls , was quickly dispelled after reading instruction booklet . So far have used most settings , including long Hot settings for big towel load, heavy large sheets on Cotton setting , Quick Setting and delicates. Very satisfied with degree of cleanliness and the very noticeably ,well spun fabric at end of cycles. Delighted with the gentler management of delicates on appropriate setting. Pract...ical ‘ add to wash’ facility. Quiet operation. Excellent ‘child lock’ ! Water use seems to be less than our previous washing Machine, but as yet have not measured this . Most cycles do seem to be rather long, which may equate to higher electricity use ( have not measured that yet) . Generally delighted with this machine , so, tending to make more use of easy care , quick wash and mix Settings, ( to save Time /electricity ). Longer and hotter functions , already tested and proved very efficient, will be employed if and when necessary . Enjoying the shiny , new look
- Serie 8 WAW28460AU
- Verified purchase
Great machine , first rate build .
Bought some time ago ( harveys ) good price , Machine is well designed and made bought after extensive investigation from family and friends who have Bosch washers , Love how quiet it is and its quit clever I have noticed on occasions , only whinge is sometimes it don't like washing 2 or so towels on there own tends to fluff around trying to spin them sometimes and when it does it gets a bit on the noisy side ( has been spirit level adjusted two times ) but not sorted , otherwise its awesome and great on water bill dropped big time after purchased .
- Serie 8 WAW28620AU
- Verified purchase
Poor quality and service
This about 8 months old smart(?) washing machine got water leaking from the front door - Lodged a service call on 14th July and a tech finally came in today and fixed the damage on the boot gasket by replacing it, he said it was due to some clothes caught in the door while in operation and it was a user fault and was not covered by the warranty, so I had to pay $182 including $110 of the service call-out fee that I was advised today. I am not happy with the overall process of this service call. Maybe because my expectation was too high but their service standard is not too high to satisfy their customers.
Questions & Answers
How can you use spin only facility when there is no aqua plus button to press
How do l turn off the continuous beep on my Bosch WAW32640AU front loading washing machine?
Hi is there a way to reduce the cycle time to less than an hour but still have full wash, rinse and spin functions. Quite often clothes are not that soiled and I would love to know how to set a cycle to 40 minutes, if possible
Bosch H.Bosch Home Appliances
Thanks for the question regarding your Bosch Washing Machine.
Depending on the type of fabric, we recommend using the mix setting with SpeedPerfect. This cycle is 45 minutes
If you need any more help, feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia
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