Fisher & Paykel QuickSmart WH8560J3 (8.5kg)

Have had the machine for 7 years and has stopped working. F & P technician said it sounded like the mother board had failed. Advised that cost to replace it - I would be better off buying a new machine as I would more than likely have further issues. I would have thought that a washing machine would last longer than 7 years. would not buy F & P again.

Fantastic Washing Machine – I am really happy with this purchase. The washing machine has been very efficient, and it has a great water and energy rating. The SmartDrive motor is almost silent because there isn't a large motor in the base of the machine, rather its directly connected to the drum, it makes minimal noise on the wash and spin cycles. It doesn't disturb us at… Read more

all and allows me to delay the washing cycle to the morning so that it is ready to empty in the morning. The ability to set a default for each mode is great. For instance, on the "Everyday" cycle, I like the water to be cold and on 'eco' mode and you can format the machine to always change to these settings when in "Everyday" mode rather than what was programmed at the factory. I also like that the machine turns off automatically after finishing the washing cycle. Best of all, you can add a garment after starting the cycle. While the drum doesn't empty like the models above this one, however, if the water level is low enough when you pause the machine the door will unlock (if safe), and you can add another item into the wash. I am pleased with this machine, and I believe it is very reliable. (10 year warranty)

Good quality for a washing machine – Fisher & Paykel WH8560J3 - I would definitely recommend this product! I have used a number of washing machines and I could say that this is the best among them. Aside from its affordable price, it's very economical in water and electricity rating. It's very easy to use and the size is perfect. It can fit our quilts, thick blankets, and mattress… Read more

covers. So many options to choose from, from heavy clothes to quick washing. It's quiet and has a good quality of washing. Quick to dry as well with their spin dry. Great job Fisher & Paykel!

Great – It simply just works fine and cleans thoroughly. This washing machine don't produce lots of noise, quite silent actually, and the vibration is also minimum. It has various programs and settings but mostly I put it in Everyday mode around 1 hour. Although the timer sometimes is not really accurate, e.g. 5 minutes may take longer than 5 minutes. But overall, great washing machine with nice timer sound as well.

Very Efficient and user friendly – The product is great, watet efficient and washes clothes very well. I have been using it and love it. Has lots of wash cycyle and temperature control and many option to choose to wash as per your need.Highly recommended. Show details

Great reliable Washing Machine – We have had our front loader for many years with no issues, very reliable and absolutely love the quick wash function and the ease to add clothing mid wash. It is very simple to use even us hubbys can work it out lol. Show details

great washer – I was sick of built to break cheap washing machines and decided to go quality. No regrets at all, this machine does everything very well, I am so happy with my purchase. Delivery man set it all up and showed me how to use everything and took the old one away. The only issue I have is keeping the the rubber seal around the door clean but just have… Read more

to keep on top of it. Great load capacity and cycle selections. Quiet and efficient. I would highly recommend. Takes great care of our clothes even the delicates.

Love it! – I purchased this washing machine after my 6 year old Samsung bubble wash front loader broke for the second time within it's small life span. I was do torn and worried about buying a new brand but seeing as I have so many issues with my Samsung I decided to make the change. I am very happy. I'm shocked at how quiet it is and it washes… Read more

wonderfully. I do alot of washing and having so many options is wonderful,I'm a big fan of the quick wash as I can choose how fast my spin is and it saves me so much time wasn't able to choose with my old machine. I love the add a gaarment function becuase there is always that missed sick from the kids.

Great washer, but watch the vibration – The washer is great, but spins at very high revs, and vibrates wildly. We have been unable to keep the matching dryer on top, because the shaking of the washer has damaged it, and we are onto our third dryer. F and P were very helpful after I complained on their FB page, and everything was replaced under warranty. Without going into fine detail… Read more

about all the in-between drama, the company redeemed themselves by honoring warranties. If you have a wooden floor, as opposed to a concrete slab, just be aware.

Quiet, Clean, Reliable – I was a bit worried when I put the first load through, as the spin cycle sounded like the End of Days. However - after a few more cycles, and slight adjustments to the feet with a spirit level - the unit beds down into the feet quite well, balances out and the noise is minimized. I had an old Haier before that had a ton more weight in the top, and… Read more

I don't think this has as much which may have been one of the issues. Living in an apartment we store quite a bit of stuff on top of the unit - so with more weight up top it is super quiet. The quick wash is brilliant, you'd hardly know it was running. Great unit for the price once you get it set up and properly balanced.

Great wash every time but not sure so fast – This has been a nice washer for some time now. We bought it thinking it would save some time but it takes about the same amount of time as our old one the only difference is the fancy screen and control nob. It's cleaned stained cloths well and can handle very bulky loads too  Show details

Disappointed with flaws in a 3rd gen washer – Disappointed that this washer is poorly designed, with deficient software. I would have thought they would have got the kinks out on version 3. The advertising is false. Everyday wash at 40C is 1:04 not 59 minutes. The times given for each cycle are wrong, they are always out by 10-30 minutes. It spends too much time filling in tiny spurts and… Read more

faffing about before it spins, no matter what the load is.

It appears that it can't fill and sense water level at the same time, so it repeatedly fills a little and checks over and over again with water hammer on every fill. No soft close solenoids on this model. A simple towel wash can have more than 15 fills with hammer each time, annoying and slow!

30 minute quick wash doesn't spin after wash and before first rinse. So it wastes water on rinsing soapy clothes. A 30 sec spin after wash would have made this cycle useful.

Wash performance is standard, so at least clothes are clean. I do like the fast spritz/vortex wash in the middle of the wash cycle. Definitely do not overdo the powder as this bit creates some bubbles. Spin of 1200 in adequate. Releases door quickly on pause, so can easily add stuff unless water is above door. The ability to customise the temp and spin for each cycle is nice.

Was hoping for a quicker, quieter washing machine than my old one. This fails on both these measures. A few tweaks F&P and this could be a great machine.

Edited 5Aug2018. Updated text and added a star since it does work as a washing machine,

This is perfect – One of the best washes I have used cleans and rinse my clothes without any problems Makes my clothes smell better than ever and is gentle on some of my clothes So easy to use even my mum can use it quiet quick looks good fits perfect in my laundry.  Show details

This busy working mummy highly recommends – I have two young messy boys and a tradie husband.... lets just say this is the best washing machine ever. My family have never had such clean clothing. It cleans so well!! It’s quiet, it has a variety of functions you can realise customise each load which I just love.  Show details

Waste of money – Dirt, Lint etc from clothing ends up in seals. Lint catcher doesn't "catch anything at all. It's also placed at the bottom, front, right hand side of machine. You are required to "unplug" a small hose to get to the filter. This hose, is very low to the floor. It pours water from it and there is no way of catching it except for using towels! The… Read more

machine has also started to make very loud spinning noises. It was very quiet at first but not any longer.

I had top loaders before this and will definitely be going back to them!

Pleased With This Washer – This is a our first Fisher and Paykel front loader. After many reliable years with their top loaders, we though we would use them for a front loader. Water efficiency was up the top of our list and this machine is very good in that dept. It does a super job of making the clothes feel very clean and spins up so fast that they barely need drying when done. We are hoping for a long life from this but so very, very good indeed.  Show details

Great machine – Cleans well and a quiet machine so can have on at night time without too much trouble. I wish I had of bought the one which you can stop and add items into For only about $60 more which would have Been so much easier in hindsight. But a good machine none the less  Show details

Reasonable machine - appalling after sales care - avoid – This is a good washing machine, washes clothes well, useful features and washing options but we have had two issues with seal failure and door becoming loose. The after sales care provided by F and P unfortunately is not good enough. Hours on hold with customer service trying to arrange repair and this is no exaggeration. Failure to show for… Read more

scheduled appointments to repair the machine, more time spent on the phone etc. The company’s approach is to have one technician service our area once per week for a 5 hour window regardless of demand for repairs, we don’t live in a remote area and it’s under 30kms from Brisbane city cbd. I don’t run a business but this seems to be an extremely clumsy way to approach things.

Avoid Fisher and Paykel for this reason sadly the after sales care is poor and it seems to be a common thread.

Best washing machine I've ever had! – Suitable size for our family size of four (two adults, two children). Much quieter than our previous top loader Fisher Paykel machine. I use the quick cycle for a smaller load of less dirty clothes, the everyday cycle for longer wash of dirtier clothes and delicate cycle for delicate office clothes. Haven't have to use the heavy cycle and the… Read more

timing function. The machine washes and rinses our clothes thoroughly without wearing them out in comparison to the top loader. Water-saving too!

not bad to use but some times broken the cloth, do not know why – not bad to use but sometimes broken the cloth, do not know why. I bought a new one from HR, not every time broken the cloth, just some times broken the clothes. I try to find something inside of the washing machine, but nothing. still do not know why sometimes broken clothes.  Show details

Best Yet – I decided on purchasing this machine for its competitive features. It’s water rating is amazing, energy rating is amazing, various wash cycles are very handy. Also features a start time delay. Fastest wash is from 15 mins up to 1.5 hrs for heavier soilage. I highly recommend this front loader to anyone looking for a great brand, well known… Read more

in the washing machine world, great value for money and their clothes to come out much cleaner than they went in without a doubt.

Strong and reliable – Bought this washing machine three years ago from Good Guys still going very well. Had a compact size with various washing cycles. There is an option with ironing function, but it doesn't work a lone, means you need to use the whole cycle and the garments will come out somehow ironed. I am happy with my purchase and would recommend it.  Show details

Works well but not a quality built machine – It cleans and rinses really well . Was quite when new . After three months technicians had to change shock absorbers because they worn out pretty quickly . Just had him out today a few months after . Same problem . Shockers need replacing again . Great service technician . Build quality isn't great . I am also a service technician  Show details

Well spend monies on this machine – It does every mode selected to perfection. The washing machine is very quiet, doesn't vibrate or shake while in process operation providing you follow the installation procedure correctly. Easy to program, after completion of washing cycle it does give notice. Very easy to clean, easy to operate. The washing is clean, not damaged as the top loader doe especially with the screw in centre In conclusion,a well spend monies on this machine.  Show details

So quiet, efficient and reliable – What a difference this machine is compared to our previous Samsung 10kg front loader (which was horrible) This machine is so quiet, balanced and does an excellent job of clothes washing for a young family. It gets well used and doesn't miss a beat, excellent value for the price and well below what we paid for our previous Samsung front loader which broke down 6 times in 4 years --- do not by Samsung!! Highly recommend this machine.  Show details

Can't live without – Very good , very quick , first time I Ve had a front loader and much better than top loader . I had a Samsung the one hat was recalled so paid extra for this great one . I got extra warranty but hope I won't need it . Service was 5 star at good guys  Show details