- WashSmart WA8560E1 (8.5kg)
- Verified purchase
Easy to use
We have only had this machine for a few weeks. It is easy to use and it has quick and efficient washing cycles and it is reasonably quiet.
The machine has an automatic levelling function which it does in the set up phase. The automatic water level function is great.
Our previous Fisher & Paykel machine lasted 17 years so we would be very optimistic if this one lasted that long.
I had a Fisher and Paykel before and was very happy with build quality and quietness of the machine but my new 8.5 kg (purchased March 2020) is extremely noisy and is driving me mad. Would not recommend it to anyone.
- 1st Gen
- Verified purchase
Fisher & Paykel Washing machine
I have purchased a few of these machines over the last 20 years both for myself and my family and keep coming back to them because any service required on them is relatively inexpensive. I have a serviceman who knows the machines inside out and repairs them at a reasonable price. Items stuck in the pump is common but less than 3 minutes to fix. They are reasonably priced and of good quality.
The reviewer stated that an incentive was offered for this review
I bought it second hand for cheap and I still feel ripped off. Stops every 2 seconds and says out of Bal (out of balance) I’ve moved it 1000 times and tried every possible way and yet the same thing. Want it gone.
Purchased in February 2020 for $230.00.
First and only washing machine I have owned lasted more than 13years and still going.
Intuitive, ergonomic, easy to use, quiet, intelligent. Set out to buy modern quality washing machine and, with the exception of an initial faulty circuit board which was replaced free of charge under warranty, have not been disappointed. 13 plus years and still going strong !
My First Washing Machine 13 Years Old and Still Going Strong.
Intuitive, ergonomic, intelligent, quiet, easy to use, modern, stylish, quality. I set out to buy a modern, quality washing machine that would last for more than 10plus years and, with the exception of having the circuit board replaced under warranty at about the 12 month mark, I have not been disappointed. 13 plus years on it is still going strong my first and only washing machine so far.
I bought this machine about 18mths ago & have had problems on & off with it since. It beeps all the time like its out of balance, lid locks & pauses randomly, touch buttons don't always work, it fills to different levels all the time & switches between cycles mid cycle. Ive had the service guy out twice (which took some time) he replaced the touch pad head board & computerised components, but still playing up after both times. Im so done with this machine. Before this machine I had a fisher & paykel washing machine for 11 years & loved it, was ...such a great work horse, only had a service guy out once when it was 7yrs old, then it went for another 4. So I bought all my other appliances fisher & paykel. But never again. Do not buy this washing machine, it is crap!
Can fit ALL the family towels with room to spare. Monster wooden blankets too. Best buy since last size ‘industrial’ washer too small. Everything automatic. Spinner cycle almost dries them too. This machine is not wet behind the ears!
Don’t Buy this Machine Please
Very unhappy with this machine as the machine claims to be a auto lint disposal ,but not only there is no auto lint disposal , as all the lint is getting attached to the clothes being washed .Now the dirt from washing is getting attached to the white clothes as well .We were using Electrolux front loader for almost 10 years and thought of getting a new one and we thought F& P will be one of the best but we got really disappointed.I tried to contact the company and they told they will look into it but no response at all after that.The sad thing is we are still doing after pay on this machine.i really don’t know what to do.
F & P Quality gone downhill in a big way
Owned a GW609 Top Loader for a decade and half having little problems with it apart from replacing the solenoids for the water. So we upgraded to another F&P model going on past experience.
A month after it was bought we had to warranty guys out. Wouldn't soak in soak mode, just empty after a few minutes then into the rinse mode. When used in normal wash modes would randomly jump between cycles. Repairmen changed the motor controller & all was good for 8 months, same problem second time occurring. Got the guys back out changed again. Settled d...own for a bit then after warranty was out started again but the wash mode was ok so we just avoided the soak modes. Had similar off & on problems for 4 years after that our older washer covered till the gremlins cleared and numerous repairmen not being able to find the problem. Then over Christmas again gone, now won't even wash, can't regulate water level. Thought a 5 year old wash maybe a new motor controller module would do the trick, well seems F & P don't stock anymore. Even second hand parts are non existent online for this model which makes me think the model has a problem with it motor controller that is Thai built now. I now have a very expensive boat anchor that I will probably start wrecking for parts to at least recoup some of the purchase cost. Meanwhile the 20 year old model of the same brand still powers on with having to replace the bearings last week. I will say when the above reviewed washer did work it did a very good job. Downside was the woeful reliability.
This washing machine has done the job and got me by! I haven’t had a problem with it so far and less on energy which is good! Really recommend this product!
Washer- Lint build up.
The only problem we have so far is lint build up on our clothes. Never had it with any other washing machine. We will no be getting another Fisher & Paykel washer.
Not the quality it use to be
After 21 years of raving about my F and P top loader it's not the same story with the new one. My brand new machine was starting to rust at the bottom of the bowl after 2 weeks of use. F and P were only willing to replace the bowl which was unacceptable to me. So, I phoned Harvey Norman and they were willing to replace it with a new one. Thank you. The quality of the past has gone. The machine washes well but I can not see it being long lasting. I don't think I will buy F and P again.
Ready for the Tip after 3 years
After years of using Westinghouse appliances I thought I would try Fisher & Paykel. Maybe they used to be a reputable brand but certainly not anymore and have since heard they were bought out some time ago. Washing machine actually had complete failure during warranty and display board was replaced, then back again to replace a nodule the second time it broke down!. A couple of months out of warranty and that's when it got expensive. Broke down again outside of warranty, got a repairman and paid for the part along with all the mornings taken...off from work to wait for a repairman.. Year later again and the balance nodules are gone, this time repairman $136 parts $400. Time to say goodbye. Cost of machine $900 Cost of repairs not including warranty ones if I had of paid for them all and not sent it to the tip- $800. Have since bought an Asko.
Not very Smart!
This is my third Fisher and Paykel washing machine.
As far as smartness goes this is way behind my previous machine.
You cannot change any settings eg spin speed or temperature, once the cycle has started, you need to go back to the beginning of the wash cycle.
You cannot step through any of the wash cycles.
You cannot put the fast spin speed on the delicate cycle.
If you add more clothes once the cycle has started it won't add any more water.
If you put water in the machine to try and soak something it drains by itself.
I'm not happy with all of the restrictions.
And apart from not being able to change settings through a cycle it also leaves lint on the clothes!
Two months old and already not working...
Purchased new machine Nov 2019 and already stopped. All lights flashing. Key lock keeps beeping (even when power off). Cannot set to any programme. All settings flash like a machine possessed! Have to wait a week for service person to visit. (Customer Service took over an hour to answer even after 7pm). Not impressed that machine couldn't even last two months!
Purchased in November 2019.
- WashSmart WA8560G1 (8.5kg)
- Verified purchase
Our previous F&P top loader served us well for many years, but the time came to purchase a new one, so we dutifully went for a F&P again. Our old machine was virtually silent, this new one is ridiculously loud during every cycle - even our neighbours can hear it! I load it according to the weight guidelines in the manual, and it over balances constantly - even with only one set of DB sheets! The auto water level is useless, as it doesn't provide enough water and it contributes to the overbalancing of the machine. The clothing comes out cover...ed in lint, and it doesn't spin all the excess water out in the final spin cycle - the older model had the clothes coming out virtually dry it spun so well! Their service department is no good either - they sent a young technician out who patronisingly informed me that it's supposed to make that much noise! Don't waste your money on a Fisher & Paykel - they've obviously tried to cut costs by using cheap parts!
Purchased in October 2019 for $809.00.
So far ver happy
Our old machine broke about a month ago on a Saturday morning. My husband went online to appliances online and ordered the 8.5kg top loader
1. It was affordable and price competitive
2. It would be delivered Monday free of charge and old machine taken away.
We have had no issues at all with this new machine. Its efficient, quiet and a great rating.
We use it for general and also work clothes.
Our old machine used to leave white and black marks on our clothing.
When I did the very first wash I couldnt
Purchased in October 2019.
This machine has put holes in our tshirts since we started using it, wish I could add photos, had it checked for issues but it's a design fault apparently, the agitator is dragging the fabric & its pinching causing holes in the fabric. The more we wash our tshirts holes get worse
- WashSmart WA8560G1 (8.5kg)
- Verified purchase
Does the job quietly
Gets my clothes clean and handles big loads without unbalancing. Button layout is easy to see and use. I avoid using the auto water level as I have found that it is too conservative and did not rinse the washing powder off sufficiently; no issues when manually set with a generous level. Super quiet. I'm very happy with my purchase and would recommend.
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Questions & Answers
Machine hasnt emptied of water.. lights showing are...2 wash, spin light.
Washer 4 years old smart wash keeps going off balance any reasons obviously the clothes are bundled up but never used to do this does it routinely neighbour has same washer same age and hers has started doing same thing????
Lid lock wont lock
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