Washing Machines Buying Guide
Our buying guide will explain which type of washing machine would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
- Verified purchase
Our previous F&P top loader served us well for many years, but the time came to purchase a new one, so we dutifully went for a F&P again. Our old machine was virtually silent, this new one is ridiculously loud during every cycle - even our neighbours can hear it! I load it according to the weight guidelines in the manual, and it over balances constantly - even with only one set of DB sheets! The auto water level is useless, as it doesn't provide enough water and it contributes to the overbalancing of the machine. The clothing comes out cover...ed in lint, and it doesn't spin all the excess water out in the final spin cycle - the older model had the clothes coming out virtually dry it spun so well! Their service department is no good either - they sent a young technician out who patronisingly informed me that it's supposed to make that much noise! Don't waste your money on a Fisher & Paykel - they've obviously tried to cut costs by using cheap parts!
Purchased in October 2019 for $809.00.
So far ver happy
Our old machine broke about a month ago on a Saturday morning. My husband went online to appliances online and ordered the 8.5kg top loader
1. It was affordable and price competitive
2. It would be delivered Monday free of charge and old machine taken away.
We have had no issues at all with this new machine. Its efficient, quiet and a great rating.
We use it for general and also work clothes.
Our old machine used to leave white and black marks on our clothing.
When I did the very first wash I couldnt
Purchased in October 2019.
- Verified purchase
Does the job quietly
Gets my clothes clean and handles big loads without unbalancing. Button layout is easy to see and use. I avoid using the auto water level as I have found that it is too conservative and did not rinse the washing powder off sufficiently; no issues when manually set with a generous level. Super quiet. I'm very happy with my purchase and would recommend.
I went from a front loader back to a top loader because of the time factor. Front loaders take much longer per cycle.
But the F & P top loader does not agitate very well at all even on the heavy cycle.
Tradies clothes do not come out clean!!
Very disappointed with this product. I used to wash my office clothes on the gentle cycle in the old machine now I am using the heavy cycle and still not happy with the result!!
The agitator is also very user unfriendly to clean!
Purchased in April 2019.
- Verified purchase
Newly purchased but prefer older model Fisher & Paykel Top Loader washing machine
I have just installed a top loading F & P Washsmart 8.5kg washing machine, so I have only washed a few loads of washing on the "Regular" cycle. The machine is much noisier than my old F & P top loading washing machine which was a very reliable machine that lasted an impressive 15 - 16 years. The new Washsmart machine makes loud noises at almost every stage of the wash cycle. The washed items ( small, individual loads of clothing, towels and sheets) were all very clean after being washed. The washing machine came with a small spirit level to e...nable accurate levelling of the washer. The spirit level is essential as I have found the machine to be particularly difficult to level and if not absolutely level it is even noisier when functioning. The "Regular" wash cycle is 47 mins (too long unless wash loads are particularly soiled) and the "Quick" wash is 36 mins (not particularly quick). The Washsmart is easy to use and the wash cycles are very similar to those offered by my old F & P, with a few extras such as an "Allergy" wash, "Eco Rinse" , "Delay Start" etc. The Washsmart comes with an Installation/User Guide booklet and a separate A4 instruction page on how to install the machine, perform the installation test cycle and correctly level the washer. I am hoping that the Washsmart is as hard-working and reliable and has the same longevity as my previous F & P top loading machine. I note that Canstar gives a 5-star rating to all F & P washing machines based on customer feedback. Were it not for the louder noise levels of the Washsmart machine, I would give it a 5 star rating also.
Fisher & Paykel helps my Family
I have four grown up children and we have used this brand of washing machine for many, many years. We have had it serviced two times due a small fault, but it was quickly rectified both times at no cost to us. I have had this machine for many years and it is still going. Great wash every time. I can put sheets, bulky towels and it washes them clean every time. The magnetics under the carriage really help this machine perform. I have now bought the newest model as I have remarried and the old one is still going over at my ex-husband's place. I have all my main white goods in this same brand. Will never buy anything else. Thanks Fisher & Paykel!!!
Purchased for $399.00.
So happy to have a top loader again
The fisher & paykel washsmart 8.5kg top loader washing machine is so easy to use turn on the power & press start
You can’t get any easier than that!
It has plenty of options to choose from
Eg regular wash, heavy, delicate, quick & even an allergy wash
It fits our king size bedding easily but with its smart technology you can do a small load & it will uses a smaller amount of water
- Verified purchase
No Stress Required
Our old Fisher & Paykel Top Load Washing Machine gave us great service for 20 years before it finally gave up the ghost (in fact the plastic push pad buttons wore away before the mechanics did).
The old machine had to cope with many and varied loads - towels, dirty cleaning cloths, cat soiled material, blacks, colours, whites and delicates.
I was open to other brands as I thought the place of manufacture for F&P had changed. So we shopped around. We found all brands features are all much of a muchness - nothing stood out to us. So we dec...
It gets the loads done
I use this washing machine for my general, workout and workwear clothing. I can get particularly dirty at work and this machine does the job perfectly to get them clean. The timing feature is great so you can go about your business and the washing be completed in a timely fashion. The machine has different settings and is easily adjustable and easy to use. As such, the machine handles my clothing well including delicates with a change of setting.
I absolutely hate this machine!!!
I absolutely hate this machine!!! It is the worst F & P washing machine I have ever had, and we have had them for over 25 years!! It starts filling with water, then stops, then starts just wetting the clothes and then stops again - just to have a good think about what it needs to do next no doubt!!! Then it spins around a couple of times, makes a few clunking and banging noises, then stops again. Then it finally starts filling with water!!! I usually set it on the 39 minute wash - would love to do a quicker wash but it doesnt have anything...quicker!!! And lo and behold if you stop the machine after it gets to say 30 minutes to add something else to the wash, it reverts back to the 39 minutes again!!! Who in the hell thought this was a good idea!! This machine was obviously designed by someone who has never washed anything in their life - overall, a complete and utter idiot has designed this!!! We had never had a problem with our old F & P, so we've deduced that some techno savvy person thought they'd design a new age machine, and completely stuffed it up!!!!! We are now resurrecting our old machine, which we've had repaired and we're going to throw this other bit of rubbish to the tip. Not happy and am advising everyone I know not to buy a F & P washing machine - ever!!!
Purchased in March 2016 at Harvey Norman for $899.00.
A wicked machine
I have had several f and p machines over the last 40 years but the wash smart delivered today has nothing good about except the styling.the so called safety features are nothing but a nuisance and the length of wash cycle is ridiculous. I hope the next model stays with the excellence features.have to keep pausing to change the program in any way. Wish I had repaired my old one
Purchased in May 2019 for $900.00.
Purchased 8.5kg top loader ‘washsmart’ machine from Good Guys in Penrith. Specifically asked for a quiet machine. I was not told that there are 3 models in this size. I went in after taping my machine in cycle, to show the manager how noisy is and his suggestion was to call the warranty line number. I did this and was told by service technician that there isn’t anything wrong with machine, it is the type of pump on these machines that is causing all the noise and said there are two other models in 8.5kg (which I was not advised of). I called Th...e Good Guys in Penrith and again spoke to Manager who said this is the first time he has heard a complaint about these machines being noisy and when I told him what service guy advised (that the pumps on these machines are noisy) his reply to me was, I quote, ‘ oh rubbish ‘. How unprofessional ! I told him that as a customer it it your sales teams responsibility to advise a customer of different options, including pumps, etc (that is was they are trained to do). It is their responsibility to give the customer all options, especially when I specifically asked for a QUIET machine. I am now in the process of enquiries with the ACCC. Because, I feel as a customer I was not informed correctly and have done everything in my power, including contacting Fisher Paykel directly. The store manager at The Good Guys said to contact Fisher Paykel to see what they suggest as they cannot replace machine without their authority and Fisher Paykel say it’s up to the store. They are trying to palm the issue off to the other. So how does one get anywhere? Mind you I paid for 5 year warranty. Pathetic. I have had Fisher Paykel products for the last 25 year with no problem ever. But the Manager (not mentioning any names) at The Good Guys penrith was hostile and of no help, nor did he even try to help. Avoid this store as it has Very poor customer service and the staff I dealt with did not sell me a product I asked for, which was a quiet washing machine and avoid this product!
Purchased in March 2019.
Noisy water pump WashSmart Wa8560G1
service chap came out as I rang fisher and paykel complaining about the noise it makes as I have always had these washings machines because they have been very quite machine not so this one very upset about all the chap could say was these new machine have a very noisey pump I will not be buying a Fisher and Paykel washing machine ever again not happy I could not rate this machine it is that noisey.
Purchased in March 2019.
Cleans fantastic and in a short time, no tangling of clothes. Rang Fisher Paykel about extreme noise (had top loaders for 40 years this is the noisiest) sent technician out and was told noise was normal. Decided to keep machine as it does wash extremely well.
My machine worked fine for the first 12months but since then I have had nothing but trouble, I have had both boards replaced and still can’t do a load without standing beside my machine and sometimes it can take up to two hours to do a load. It keeps telling me that it’s out of balance even though it isn’t. Anytime I open the machine the timer goes right back to the beginning of the particular cycle adding a lot of time and extra water to the wash, we live in a country area and are in drought so it’s extremely difficult to cope with the amount of water that is wasted during each cycle so needless to say I won’t be replacing my machine with another Fisher paykell machine or recommending it
Will not but again.
Bought F&P WashSmart about a year ago as our other F&P washer died. It’s the second time it’s just not turned on, the lights and buttons don’t work.
The first time I could reset it but this time nothing... waiting for a technician to come out and try to fix it.
Except for not being able to turn it on, I haven’t been impressed at all by the machine, it doesn’t wash the clothes properly.
Definitely the last time I would buy a F&P and would not recommend it.
- Verified purchase
Don't believe Fisher & Paykel's product description
The Fisher & Paykel website for this model says “SmartDrive technology for a quiet & reliable wash”. It is NOT quiet. About 2 minutes after the machine starts filling it bangs at 2 second intervals for about 1½ minutes. The same occurs on filling during the final rinse (the machine is level & no out of balance code appears). This occurs on EVERY wash even if a manual water level is chosen (the machine is just over 2 months old). Fisher & Paykel insist this is “normal operation - this knocking noise is the machine trying to sense the load size”.... In addition to the above, the machine is also noisy at some different stages of operation, including revving up very noticeably going into spin cycles (even if selecting a lower spin speed). I could not recommend this model and personally would be hesitant to choose any Fisher & Paykel product in the future if this model is an example.
Fine as long as you don’t want to wash any dark colours! Lint filter should NOT be optional extra.
We have just purchased a 8.5 kg Fisher and Paykel top loader washer and to say I was disappointed in how the dark colours came out is a gross understatement. Everything is covered in lint. When I googled whether this was a known problem or whether I was doing something wrong, I found that this is a KNOWN PROBLEM with Fisher and Paykel machines but they refuse to do anything about it. Having to shell out another $50 for a lint filter that actually works and is produced by F&P is a joke and an insult. Lift your game F&P! Put a lint filter in your machines that work! Until they put these lint filters in as standard - DONT BUY
Noisy, horrible quality - don't waste your money.
Fisher & Paykel quality has gone downhill with their 2018 range. Our new 8.5kg machine is noisy, cheaply made & the service department are a joke. The advice I got from their own service guy was to "buy another brand". Don't get me wrong, the old machines were really good, but these new models are cheaply made & very noisy. I would never buy Fisher & Paykel ever again.
- Verified purchase
Fisher & Paykel 8.5kg washing machine
Replacing our old F&P washing machine that we gave to one of the kids that just moved out - its 24 years old and still working. The new machine is great, we have tested over a couple of months now and I cant fault it.
Its quiet and easy to use, auto water level works great and spins at 1000RPM no worries.
You need to read the instructions as it has some clever safety features that locks the lid in certain parts of a cycle, but can be reopened to add things.
If you have an out of balance machine in a spin cycle - your loading it wrong or its...
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