Floraly

Shocking. NEVER USE THEM. 2 months late to respond to emails and calls…. No flowers this valentines day ,absolute useless scam

Would do 0 stars if possible. Ordered flowers that were meant to arrive on Valentine’s Day, now in March still flowers or no response from the company. An absolutely terrible experience. Stay well clear.

Total Customer Service Fail I ordered "same day delivery" flowers for my daughter's birthday around 2pm on Friday afternoon. I received confirmation that my order was being processed shortly thereafter. I then received an email timestamped Saturday morning 2.41am (more than 12 hours after placing the order) advising that I had not selected a… Read more

delivery date and asking when I would like it delivered. Further advising that earliest delivery would be Monday - 3 days after my initial order.

I find it hard to believe that I was able to complete and pay for an order which had no delivery date and also that it took the company over 12 hours to realise there was no delivery date included.

I would not recommend this company or its services - I should have looked at the reviews before deciding to place my order. To add insult to injury I received an email asking me to rate the flowers and delivery???

Flowers were lovely and arrived safely on time. Thank you

Ordered a last minute gift for mothers day and it arrived fairly quickly considering i’m an hour away from Sydney. Great that I was able to track the delivery the entire way too. Flowers were great and the scented candle that came with it was lovely too. Very happy with the service.

Nice flowers but really small bunch for the money paid so not good value

I have been a regular customer of Floraly and have been happy with their products and services but I did not have a good experience this time. I paid ADU200 for 24 roses for my sister's birthday and the I was not happy with the bouquet arrangement, especially with a beautiful bunch of roses- it was just placed into the vase without any… Read more

imagination. I wrote to Floraly to let them know. They offered a refund but I told them that my objective is to let them know and do a better job next time, not to get a refund. They still gave me a refund anyway. Floraly was excellent and efficient in dealing with my complaint.(Poebe & Olivia dealt with my feedback and they were great).

They oblige for last minute orders – They oblige for last minute orders and their flowers are beautiful!!!

Thank you floraly – Saved my life... Arrived on time with card and a few extra treats for me, despite being a last minute valentines day order.

Very happy – Lovely flowers delivered on time. Beautiful bouquet of pink roses

Sunflower Brightness – Nice sunflowers lasting well but a bit crushed by Australia post

Mini Christmas tree to Australia – Easy to order. Delivered on time. Lovely product. They loved it!

Excellence with any occasion – This is the third or fourth time I have used Floraly to send flowers to a friend in Australia (I'm in the states) and they never disappoint. Whether it is a new move, a new job, or encouragement, they do it so well with their language of flowers.

Definitely not SUPER FAST – My first time with this company and will be the last, I ordered my flowers on Tuesday afternoon expecting they would go out sometime on Wednesday morning as they claim on their website SUPER FAST delivery. Unfortunately they don’t give any estimation on their website about delivery times at the time of purchase, so the super fast delivery is… Read more

really a ploy to encourage you to feel confident about your order getting to the recipient asap. My flowers weren’t even dispatched until around 1.19pm on Wednesday so there was a significant delay already and did not end up being delivered until 5.34pm that evening. Very disappointing.

I did appreciate being able to track the delivery by the driver. So well done to the delivery company.

Waratahs with great service – Great service. Flexible when I needed to alter delivery time. And beautiful flowers

Mouldy Sunflowers – I ordered a large bunch of sunflowers for my daughter but half were covered in mould within 2 days. Avoid Floraly. They have a lot of positive reviews on Google but terrible reviews everywhere else. I conclude the good reviews on Google are mostly fake.

Foraly’s Tired Sunflower - Delivered – Every year my son send the Floraly’s Sunflower on mothers day to my wife, he must be paying premium price from New Zealand but the flowers quality are going down every year. This year as they arrived looks very tired with one flower out of the 6 blooming - I doubt the remaining 5 will ever bloom. It’s so difficult I don’t know how to tell him not to buy from this company .

Poor quality product delivered late – Poor quality selection of flowers crushed and delivered late for a special occasion

Wilted, inexpensive flowers, sometimes just thrown in – My daughter gave my late dog and myself the lovely gift of flowers, for three months, at Christmas (23) time. The first arrangement arrived properly wrapped, but the flowers were old, were discolouring, looked the cheapest variety, and lasted for a couple of days before having to be thrown. The next lot arrived unwrapped, wilted and just a… Read more

couple of inexpensive varieties thrown into the box in every direction. The third lot at least was wrapped, but wilted. Might last three days top. I know my daughter well enough to know she wouldn't have ordered the very cheapest oradvertised as flowers on their last days. I cannot make a claim, as it was a gift, but feel sorry my daughter spent that money. I certainly never will with this company. The only nice thing has been the box in which they arrived

The WORST flower delivery company I have ever come across – Floraly failed to deliver a very important bunch of flowers to a dear friend of mine on her Birthday. The order was placed well within the timeframe required for an inner-city delivery. Not only did they not call me to tell me, but they also left it 48 hours+ to send me an email informing me of their inability to fulfill the order. By which time… Read more

it was of course much too late. They offered no compensation just some nonsense explanation. Truly awful service. They not only disappointed me but also my dear friend who is so unwell, she is unable to leave the house and was expecting a gift from me on her Birthday. She received nothing. My advice, choose another flower delivery company, ANY other flower delivery company.

Disappointing flowers – Flowers arrived at 4.30pm instead of 2.30pm scheduled. Fresh flowers nearly turned into dry flowers as the flowers are not kept moist. Only beautiful is the box... Roses do not bloom.

VERY ORDINARY FLOWERS BUT PREMIUM PRICE – My son ordered me flowers from Floraly for my birthday and they were so disappointing. Old brush type flowers mainly with a few gerberas and some very sad roses that wilted that evening. So annoyed my son spent so much money on these as they are not cheap! Premium price for rubbish.