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1 photo
EASYFLOWERS
4.2 from 6,134 reviews

Reviews

Review distribution

5 star
4,546
4 star
402
3 star
58
2 star
129
1 star
999

  • Verified customer

Excellent Service

published

Could not fault the service I received from Easy Flowers. The flowers ordered could not be accepted by the hospital as the patient was in ICU for over two weeks. Easy Flowers continually made enquiries of the hospital to ascertain when delivery could be made and also kept me informed by both telephone and email. As soon as the patient was transferred to a general ward Easy Flowers made the delivery very promptly. Their caring attitude was very much appreciated.

Product Quality
Shipping
Return Claim MadeNo
1 comment
EASYFLOWERS
Daisy A.EASYFLOWERS

Hi GayE, thank you for your sharing your impressive review with us and our customer service team kept you updated every step of the way! We'll be here if the need arises in future and thank you again for the 5 stars! Regards EASYFLOWERS

Review collected in partnership with EASYFLOWERS


Terrible customer service

published

I am so disappointed with the service provided from this company. I had put an order in over a month ago for a flower delivery for my mum on her birthday. Not knowing on the day she would be finishing at 4, I called the company to ask to re-direct it to her house and I was told no, not this late in the day despite telling them I would pay extra. I said its my mums birthday and I dont live in the same town it was supposed to be a surprise and he continued to tell me that she will just have to get it the following day. Terrible customer service, I wish the name easy flowers actually represented the service provided. What a nightmare! I will never ever use this company again.

Return Claim MadeNo
2 comments
EASYFLOWERS
Daisy A.EASYFLOWERS
Patricia
Patricia

Please check your facts prior to posting, this is incorrect.


Karen

KarenGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Perfect flowers

published

My mother in law absolutely loved her birthday flowers. She couldn't thank us enough.
I found the online process so easy to navigate and will continue to use Easyflowers in the future. Thank you.

Product Quality
Return Claim MadeNo
1 comment
EASYFLOWERS
Daisy A.EASYFLOWERS

Hi Karen, thank you for sharing your photo of your mother in law's lovely red birthday orchids and for your wonderful feedback! We look forward to making it easy for your next order! Regards EASYFLOWERS

Review collected in partnership with EASYFLOWERS

  • Verified customer

So easy and just what I asked for

published

Flowers arrived on time and looked great. Affordable, no fuss or waisted time - online order was simple and regular updates on order kept me in the loop so I could see the progress up to delivery.

Product Quality
Shipping
Return Claim MadeNo
1 comment
EASYFLOWERS
Daisy A.EASYFLOWERS

Hi PeterK, thank you for your fantastic review and 5 stars too! Happy your lovely flowers were very much appreciated and you were kept updated on your delivery to put your mind at ease! We look forward to making it easy next time! Regards EASYFLOWERS

Review collected in partnership with EASYFLOWERS


Casper

Casper

  • 2 reviews
  • Verified customer

Fantastic Company and service

published

I ordered flowers for my sick granddaughter. The site is so easy to use, the bouquets are so beautiful it was hard to choose. The delivery was the same day I ordered, prompt and efficient. I was contacted to inform me that the flowers in the bouquet were not available this time of the year, and would be substituted. The bouquet arrived for my granddaughter and was beautiful. Thank you for your great service, I will definitely be using you again and recommending you to all my friends.

Product Quality
Shipping
Return Claim MadeNo
1 comment
EASYFLOWERS
Daisy A.EASYFLOWERS

Review collected in partnership with EASYFLOWERS


Matt

MattNortheast, VIC

  • Verified customer

No hassles service.

published

Have used easyflowers more than once. Have been very impressed each time. Product delivered on time and the quality has been outstanding. Website is easy to navigate and the pricing is very reasonable. Will definitely use them again.

Product Quality
Return Claim MadeNo
1 comment
EASYFLOWERS
Daisy A.EASYFLOWERS

Hi Matt, thank you for your fantastic review and feedback! Great to hear you have used our service more than once and we certainly look forward to making it easy for many more occasions in future! Regards EASYFLOWERS

Review collected in partnership with EASYFLOWERS


Product delivered very different to the image

published

I was very disappointed by the product delivered. The stem count did not meet easyflowers' own minimum requirement (as confirmed by the company), the flower count was about half of the image online and the ribbon looked small and shabby meaning that the delivered product looked vastly inferior to the image which formed the basis of my decision to buy. I will not use them again.

3 comments
EASYFLOWERS
Daisy A.EASYFLOWERS
Mike
Mike

Hi. It is W2SDD and your team already has an image. Thanks.

EASYFLOWERS
Daisy A.EASYFLOWERS

Hi Mike, thank you for your order number. We will be in contact with you once we have reviewed your order. Regards EASYFLOWERS


Abdul S.

Abdul S.South East Queensland, QLD

  • 4 reviews
  • Verified customer

Hopeless customer service

published

Bought flowers to be delivered to my wife on 6th December 2019. The person went to deliver it was rude to my wife and when questioning the customer service they said the lady who delivered it was confused. Paid for delivery wasnt free so i dont see a point in getting confused. Second the flowers had water to keep it alive when it was delivered and the quality of water was hopelessly dirty. Worst experience. Would never recommend this people again as they didnt even tried to solve my issue they just kept on saying the lady was confused.

Product Quality
Shipping
Return Claim MadeNo
3 comments
EASYFLOWERS
Daisy A.EASYFLOWERS
Abdul S.
Abdul S.

Order number is XSLCD

EASYFLOWERS
Daisy A.EASYFLOWERS

Hi Abdul S, thank you for your order number. We have attempted to call you this afternoon and sent a message via your email. Can you please call us when convenient for you on 1300 88 66 44? Regards EASYFLOWERS


  • Verified customer

Fresh flora

published

A fresh, bright & fragrant floral arrangement, arrived in a timely manner & was very well received. The web site is easy to use & purchase. Confirmations are sent & change is available. I have utilized Easyflowers more than once & I'm content with my purchases. Thank you.

Product Quality
Shipping
Return Claim MadeNo
1 comment
EASYFLOWERS
Daisy A.EASYFLOWERS

Review collected in partnership with EASYFLOWERS

  • Verified customer

She loves them!!

published

The flowers are beautiful they are well displayed and they smell wonderful.
She loves them!
They are not cheap, but the results are worth every cent.

I will use Easyflowers again & again & again.

Product Quality
Shipping
Return Claim MadeNo
1 comment
EASYFLOWERS
Daisy A.EASYFLOWERS

Review collected in partnership with EASYFLOWERS


  • Verified customer

Fast, easy and well priced

published

EASYFLOWERS is fantastic, the flowers are beautiful with fair delivery fees. I love the large choice and the special deals. Also, the system for selecting the recipient's address ensures accuracy.

Product Quality
Return Claim MadeNo
1 comment
EASYFLOWERS
Daisy A.EASYFLOWERS

Review collected in partnership with EASYFLOWERS


JoanB

JoanBGreater Melbourne (Outer), VIC

  • Verified customer

great customer service

published

EasyFlower were great with my order, I'd mistakenly given the incorrect house number (twice) and they advised me as quickly as possible and helped deliver to the correct address very quickly, thank you so much EasyFlowers

Product Quality
Return Claim MadeNo
1 comment
EASYFLOWERS
Daisy A.EASYFLOWERS

Hi JoanB, thank you for your amazing 5 star review and great to hear our customer service team were prompt with ensuring your flowers were received by the recipient! We'll be here if you need us in the near future! Regards EASYFLOWERS

Review collected in partnership with EASYFLOWERS


  • Verified customer

Underwhelmed

published

I ordered a large upgrade on a bouquet and it wasnt any bigger. The picture had roughly 6 stems and the one delivered which i had upsized was 6 as well. Other than that everything else was awesome

Return Claim MadeNo
1 comment
EASYFLOWERS
Daisy A.EASYFLOWERS

Kim

KimSydney, NSW

Appalling - do not use

published

Flowers weren't delivered on my friends birthday, then they wanted more money to re deliver Monday by which stage the flowers will be 3 or 4 days old, so I have spent $100 on 5 stems, thats $20 per flower, a complete and very disappointing rip off, appalling and will never use ever again

Product Quality
Return Claim MadeNo
1 comment
EASYFLOWERS
Daisy A.EASYFLOWERS

  • Verified customer

Best flowers and quality ever received

published

My mother was delighted, I send flowers to my mum but have not used easyflowers before. Mum said they were the nicest and best presented flowers she had ever received, the card she is saving to show me as it was so nice. She was so impressed that she said she would use them when she next send flowers. Well done Easyflowers.

Product Quality
Return Claim MadeNo
1 comment
EASYFLOWERS
Daisy A.EASYFLOWERS

Hi Dusks, thank you for your impressive review and 5 stars too! Fantastic to hear your Mum adored your gorgeous flowers and we will certainly be here if you need us for that next order! Regards EASYFLOWERS

Review collected in partnership with EASYFLOWERS

Joanna

JoannaDarwin, NT

  • Verified customer

Great flowers

published

Web site great easy to use flowers are always very good
Great that I get email if the flower colour not available
Friends very happy with the flowers when they receive them

Product Quality
Return Claim MadeNo
1 comment
EASYFLOWERS
Daisy A.EASYFLOWERS

Hi Joanna, thank you for sharing your wonderful 5 star feedback with us! Pleased to hear your friends loved your gorgeous flowers and our whole process is user friendly! We look forward to making it easy next time! Regards EASYFLOWERS

Review collected in partnership with EASYFLOWERS

The reviewer stated that an incentive was offered for this review


Alisons

AlisonsSouth East Queensland, QLD

  • Verified customer

Easy in every way.

published

I find Easyflowers easy to use every time. I go on line - the ordering is user friendly then when the flowers or gift are received the other end it is always positive and happy. The whole process is easy and totally reliable. I have always been happy with the service all round. I would not go with anyone else.

1 comment
EASYFLOWERS
Daisy A.EASYFLOWERS

Review collected in partnership with EASYFLOWERS


Kain W.

Kain W.Metropolitan Adelaide, SA

Did not deliver

published

Ordered flowers more than a week in advance for my mum's birthday. Order wasn't made or delivered, had to call multiple times to see what was happening, staff weren't helpful, couldn't tell me where the flowers were. Had to chase for a refund the next day when they informed the flowers weren't even made. Ruined mum's birthday. Very embarrassing for me, will not use again.

Shipping
1 comment
EASYFLOWERS
Daisy A.EASYFLOWERS

EvelynD

EvelynDNorth Western Region, NSW

  • Verified customer

Fantastic flowers and service

published

Flowers r always beautiful and service is fantastic if there is a problem they contact u promptly and never interferes with delivery and flowers r at any kind of budget.

Product Quality
Shipping
Return Claim MadeNo
1 comment
EASYFLOWERS
Daisy A.EASYFLOWERS

Hi EvelynD, thank you for your amazing feedback! Delighted to hear your gorgeous flowers are always very much adored and admired for each and every order! We look forward to next time! Regards EASYFLOWERS

Review collected in partnership with EASYFLOWERS


Felicity W.

Felicity W.Metropolitan Adelaide, SA

Very Disappointed

published
Product Quality
Shipping
Return Claim MadeYes
1 comment
EASYFLOWERS
Daisy A.EASYFLOWERS

Page 1 of 307

Questions & Answers

SGR

SGRasked

I need to know where my delivery came from

2 answers
CatherineL
CatherineL

Melbourne

EASYFLOWERS
Daisy A.EASYFLOWERS

Hi SGR, can you please provide us with your order number so we can get in contact with you? If preferable please free free to contact us on 1300 88 66 44 and one of our customer service team would be more than happy to help. We look forward to hearing back from you. Regards EASYFLOWERS


Kylie O.

Kylie O.asked

I will be entering a very dissatisfied review unless I recieve at least a partial refund for my pathetic order

1 answer
EASYFLOWERS
Daisy A.EASYFLOWERS

Hi Kylie O, thank you for your enquiry. We can see you have placed a review for your order and if you bouquet is not up to standard within a few days please feel free to send in photos and we are more than happy to investigate this matter further for you. If you wish to contact us in the meantime please don't hesitate to contact us on 1300 88 66 44. Regards EASYFLOWERS


Hugh Man

Hugh Manasked

I want to purchase the 24k rose for someone but just skeptical of the authenticity. Just wondering if anyone has bought it from here before and is able to confirm for me as I really don't wanna gift a fake gold rose.. Thank you

2 answers
BrianM
BrianM

Hi Hugh, sorry messed my first attempt to reply. They are "dinkum" and the best that I have ever seen. Just remember they use local florists who have to meet their specifications. I am over the MOON with them. I am sure your loved one will be flabbergasted and love the rose, mine is amazed. Brian

EASYFLOWERS
Daisy A.EASYFLOWERS

Hi Hugh Man, thank you for your enquiry. We can confirm the 24k rose is preserved in gold and acrylic glaze. Each rose does come with a certificate of authenticity. If you have any further questions or queries please feel free to contact us on 1300 88 66 44. Regards EASYFLOWERS


Get an answer from our members and EASYFLOWERS representatives

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