Received flowers for my birthday on Monday . They were wilted & not look at all fresh . Sent an email and still no response .
They are nice but not as nice as side boy Ians!
Nice, but my aging old boy on the side Ian gives much better!Show details
Terrible customer service
They have a serious issue with actually delivering the flowers prior to deathShow details
Terrible customer service not contactable on phone or email
I had ordered the Umbria a $130 bouquet that includes a ceramic vase. Unfortunately at checkout my computer autocorrected the address so the unit number was removed. Although the street address was correct and I had provided two phone numbers (one of the recipient and mine). I realised my error immediately and as it was outside of work hours sent an email with the full order details and the unit number. As soon as it was within work hours I rang Fig and Bloom. No one answered and an automated message asked me to email. I left a message anyway h... Read moreoping someone would respond. The order was made around 2-3 days before delivery date. Unfortunately the delivery occured and the item could not be delivered. The delivery made no attempt to ring the phone numbers provided. I never received an answer to my email, sent another and again was ignored. I have tried to call again no answer. It's been 2 weeks and still no response or contact with Fig & Bloom. The recipient one week later received a message that the package was at the post office. The flowers did not include a vase as mentioned in the product description. The also only included one flower of each type rather than the 2 displayed in the picture. Of course as they were one week late they were mostly dead. I still have not heard back from Fig & Bloom. Terrible customer service and a total waste of money.
Perfect Floral Display
The flowers were an exact replica of the
Verona arrangement pictured in the
advertisement. The recipient was thrilled !
The roses were meant to be 60cm but they arrived only 25cm. The quality and arrangement was very poor. To pay $190 for long stem 60cm roses and receive something half the size is very disappointing and not acceptable. Pics of the length of roses are attached . I will never use this florist again!Show details
Beautiful blooms and a fantastic experience
So far away and needing some birthday flowers, I stumbled upon Fig & Bloom and was so thrilled at the selection, the elegance, the thoughtful presentation, so it was perfect. Then, to have received a perfect note plus pix following a successful delivery made me a fan forever.Show details
Stunning flowers and exceptional service.
Ordered a bunch of flowers and some gifts for the best boss someone could have. They are leaving and I needed something special.
Fig & Bloom have absolutely divine bunches to choose from. They also send pictures of the flowers and gifts before they leave their studio. And the bunch was exactly what I selected....but seemed even more special for some reason.
Great service, and beautiful flowers. I will remember "Fig and Bloom" for next time!
Stunning flowers and easy delivery
The service received from Fig and Bloom was exceptional! The flowers looked exactly as they did on the website and delivery was seamless. As promised, a photo was sent prior to delivery and we were notified once they had been dropped off. 10/10, will definitely come back for future purchases!Show details
Generous arrangement and easy ordering
I ordered colourful flowers and Fig & Bloom certainly delivered. Fig & Bloom kindly sent me a photo of the arrangement - it had many types of bright flowers and the recipient was very happy. I was kindly notified when delivery was confirmed.Show details
Fantastic customer experience
The fig and bloom really went above and beyond to ensure my delivery made it. I requested a last minute change to the delivery which they promptly responded to and made changes with no issues. The recipient was kept updated of the delivery schedule and it all went very smoothly. A great team and company!
Absolutely Beautiful Flowers
I definitely recommend flowers from Fig & Bloom they are absolutely beautiful!
Mediocre bouquet delivered late
I ordered at 9.30 am for same day delivery. Flowers arrived at 6.30pm. I tried to contact them at 5pm but had no answer. The bouquet was adequate but not amazing for the price. Better customer care would have gone a long way to give a better impression.Show details
The staff at Fig & Bloom are amazing!!! I have ordered a number of bouquets and plants from this fabulous company and, not only are the floral designs absolutely stunning, but the customer service is also exceptional! I can't recommend this company enough! Thank you so much Fig & Bloom xShow details
Beautiful bouquet delivered
Interstate delivery with online order through Fig & Bloom. Easy ordering and beautiful bouquet delivered.Show details
Questions & Answers
If I order for VALENTINE’S DAY delivered to NSW 2000, will it be delivered on time?
And what's the difference between regular、large and extra-large? they all share the same picture.
Hi I am wondering if you deliver to Kincumber Nsw postcode 2251 also what would the del cost be
I am still waiting for response to
My complaint 24th April with wilted flowers delivered 7an 24th instead 23rd diver insisted they were delivered 23rd they were not and very obvious out of water all night. Flowers I got for Easter were absolutely magnificent. Can’t believe such a huge difference in 2w?? Can I trust you to do some magnificent flowers for a friend that in going through chemo radiotherapy she needs to look at beautiful things as not a great deal of beauty around her atm
Thanks for your question. I’m sorry if we missed your email. Can you please let me know the order # and I’ll look it up and reply via email?
Get an answer from our members and Fig & Bloom representatives
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