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Fig & Bloom
4.9 from 2,342 reviews · View Statistics
Listing monitored by Fig & Bloom

Reviews

  • Product Quality
    4.9 (1,921)
  • Return Claim MadeYes (10) · No (1,895)
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LRB
LRBGreater Melbourne (Metropolitan), VIC
  • Verified

Quality and number of flowers not as presented online in photos

published

See photos below for yourself. Cost was $150 plus $25 delivery. Very disappointed and embarrassed that this was what was delivered

  • Product Quality
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Beautiful service and flowers

published

Website was nice and easy to use. The choice of flowers was great, loved the quality, style and arrangement of them. A few more flowers would have been nice in the bouquet but they looked amazing nonetheless! Receiving a photo of the product is really nice too.

  • Product Quality
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sam
samSouth East Queensland, QLD
  • 6 reviews
  • 6 likes

Do not use this company

published

The pictures the company use do not represent the value you will receive. They display a $175 bundle on their website but if you purchase $175 bunch you will only receive half of the amount as picture. Deceiving!!!! Then they remove your 1 star review. Distasteful

  • Product Quality
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Great flowers but they need to fix their delivery model

published

If you want to surprise someone don't use Fig & Bloom. For some reason they text the recipient with the tracking details which kinda ruins the whole point of a surprise? It is so bizarre.

  • Product Quality
  • Incentivised Review No
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Kate
KateSydney, NSW

Beautiful service, product and experience

published

Website is so easy to use and I loved you could choose a budget and the flowers would be chosen and arranged with that in mind. Getting a photo of the flowers was next level service. My friend was so happy with her flowers and they were delivered so quickly. Great service. Thank you.

  • Product Quality
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Wendy
WendyTasmania

No one answers the phone or email!

published

Ordered flowers for a work colleague in Qld but they couldn't be delivered which is not uncommon and happens. But no one contacted me the next day for the redelivery facility in their terms and conditions and when I called them, no one answered. For the next week I emailed multiple times, rang them multiple times...all 3 atores in Brisbane, Sydney, and Melbourne. No one ever answered. Money gone and I can't reach anyone to discuss my options.

  • Incentivised Review No
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Melissa
MelissaSouth East Queensland, QLD

Amazing service & product!

published

User friendly website, easy process & the flowers were 5⭐️.

The follow up email & picture is a great!

I would highly recommend to my friends & family.

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
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Melanie S.
Melanie S.South East Queensland, QLD

Beautiful flowers and gift

published

Flowers and gift were delivered very quickly on same day. Company sent me a follow up photo which was very personal. Would shop here again

  • Product Quality
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Great customer service

published

Brilliant customer service with photo confirmation of delivery. Product was as described and loved by the recipient. Will definitely purchase again

  • Incentivised Review No
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Happy Customer
Happy CustomerGreater Melbourne (Inner), VIC
  • 2 reviews

SO…Sooooooo impressed!

published
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GORGEOUS FLOWERS.......... EXCELLENT SERVICE

published

The service was second to none and the flowers were stunning. I certainly will be ordering and recommending Fig & Bloom to my family and friends.....Congratulation

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Steph
StephSouth East Queensland, QLD
  • 3 reviews

Fantastic Service, Gorgeous Flowers!

published

The whole Fig & Bloom experience was great, from start to finish. The website was easy to navigate, ordering was simple and they kept me informed on delivery every step of the way. The flowers were gorgeous - I ordered the Bespoke - Australian Natives bouquet. The flowers were as I expected, from the photo on the website. Both myself and my sister (the recipient) were very happy! I would recommend Fig & Bloom to anyone looking to order online.

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
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Excellent service

published

The flowers delivered matched those ordered and they were delivered the next morning as requested with notification to myself by email.

  • Product Quality
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Ivy
IvyGreater Melbourne (Metropolitan), VIC
  • 3 reviews

Beautiful flowers and reliable delivery!

published

I ordered the Umbria bouquet - Extra Large and they were just like the pictures on Fig&Bloom. Big, beautiful and fresh on arrival! I needed them for a birthday and they were super helpful notifying me when the flowers were out for delivery and allowing me to track the courier.

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
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Bonnie
BonnieSydney, NSW
  • Verified

Would never order from here again!!!

published

I'm not sure if the flowers delivered were put into a ceramic vase (which I paid extra for). The flowers do not look fresh, and despite the simple contemporary feel of the advertised arrangement, the delivered variation was so filled with greenery, it looked like it was bought from a big brand grocery shop. The only similarity was the fact that there were white flowers. To note, I paid $226.45 for this delivery.

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Questions & Answers

David
Davidasked

If I order for VALENTINE’S DAY delivered to NSW 2000, will it be delivered on time?
And what's the difference between regular、large and extra-large? they all share the same picture.

No answers
Elizabeth Gomez
Elizabeth Gomezasked

Hi I am wondering if you deliver to Kincumber Nsw postcode 2251 also what would the del cost be

No answers
Jen
Jenasked

I am still waiting for response to
My complaint 24th April with wilted flowers delivered 7an 24th instead 23rd diver insisted they were delivered 23rd they were not and very obvious out of water all night. Flowers I got for Easter were absolutely magnificent. Can’t believe such a huge difference in 2w?? Can I trust you to do some magnificent flowers for a friend that in going through chemo radiotherapy she needs to look at beautiful things as not a great deal of beauty around her atm

1 answer
Fig & Bloom
Daniel G.Fig & BloomSend a private message
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