Fig & Bloom

Fig & Bloom

 Verified
Fig & Bloom
4.9

2,377 reviews

PositivevsNegative
97% · 2,29760 · 3%
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Return Claim MadeYes · No
Product Quality
4.9

Reviews

2,377 reviews
Mary-Anne M.
Mary-Anne M.2 posts
 

Very disappointed

Flowers didn’t arrive after being notified they were on the way and I waited at home for delivery. Arrived ( after contacting them the following day ) the next afternoon. Suspect it was the same bunch as the flower heads were drooping and the stem leaves were slimey.
It was not an arranged bunch it was more like a do it yourself as it was just a series of piles of the same flowers lumped in groups of the same flower. It was to come with a vase, which it didn’t. So incredibly disappointed to receive such an amateurish and quite frankly ugly bunch… not arrangement of flowers is even possible. Haven’t the heart to tell my daughter as she organised them as an early Mother’s Day present. Show details
Jana
Jana
 

Issues with on Time delivery

Avoid this florist if you want your flowers delivered on time. Bad experience with communication. I called the day after delivery was due; they said it was dispatched, but nothing came. Paid $120 for the Lucerne bouquet to comfort my sick dad, ended up stressing me more. They didn't communicate well about the 'emergency,' adding to the frustration. Good communication is key, especially for occasion-related flowers. Quick advice <3 keep customers updated, say no if you can't deliver, and be upfront about delays. This purchase was a letdown, with poor communication, handling, and a disappointing final product for a hefty price.
Product Quality
Eseta.
Eseta.3 posts
  Verified

Wilted flowers

Received flowers for my birthday on Monday . They were wilted & not look at all fresh . Sent an email and still no response .
Ashleigh
AshleighGreater Melbourne (Outer), VIC4 posts
 

They are nice but not as nice as side boy Ians!

Nice, but my aging old boy on the side Ian gives much better! Show details
Jack
JackSydney, NSW
 

Terrible customer service

They have a serious issue with actually delivering the flowers prior to death Show details
Michelle
Michelle
 
Gail Prentice
Gail Prentice
 

Perfect Floral Display

The flowers were an exact replica of the
Verona arrangement pictured in the
advertisement. The recipient was thrilled ! Show details
Iain Cam
Iain CamSydney, NSW
 

Horrible roses

The roses were meant to be 60cm but they arrived only 25cm. The quality and arrangement was very poor. To pay $190 for long stem 60cm roses and receive something half the size is very disappointing and not acceptable. Pics of the length of roses are attached . I will never use this florist again! Show details
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Marianne
Marianne
  Verified

Beautiful blooms and a fantastic experience

So far away and needing some birthday flowers, I stumbled upon Fig & Bloom and was so thrilled at the selection, the elegance, the thoughtful presentation, so it was perfect. Then, to have received a perfect note plus pix following a successful delivery made me a fan forever. Show details
Farrah
FarrahSydney, NSW
  Verified

Stunning flowers and exceptional service

Ordered a bunch of flowers and some gifts for the best boss someone could have. They are leaving and I needed something special.
Fig & Bloom have absolutely divine bunches to choose from. They also send pictures of the flowers and gifts before they leave their studio. And the bunch was exactly what I selected....but seemed even more special for some reason.
Great service, and beautiful flowers. I will remember "Fig and Bloom" for next time! Show details
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Anika
AnikaMetropolitan Adelaide, SA
 

Stunning flowers and easy delivery

The service received from Fig and Bloom was exceptional! The flowers looked exactly as they did on the website and delivery was seamless. As promised, a photo was sent prior to delivery and we were notified once they had been dropped off. 10/10, will definitely come back for future purchases! Show details
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JJC
JJCSydney, NSW
 

Generous arrangement and easy ordering

I ordered colourful flowers and Fig & Bloom certainly delivered. Fig & Bloom kindly sent me a photo of the arrangement - it had many types of bright flowers and the recipient was very happy. I was kindly notified when delivery was confirmed. Show details
Sebastian
SebastianGreater Melbourne (Metropolitan), VIC
  Verified

Fantastic customer experience

The fig and bloom really went above and beyond to ensure my delivery made it. I requested a last minute change to the delivery which they promptly responded to and made changes with no issues. The recipient was kept updated of the delivery schedule and it all went very smoothly. A great team and company!
TrishT
TrishTCairns2 posts
 

Absolutely Beautiful Flowers

I definitely recommend flowers from Fig & Bloom they are absolutely beautiful!
Kate R.
Kate R.
 

Mediocre bouquet delivered late

I ordered at 9.30 am for same day delivery. Flowers arrived at 6.30pm. I tried to contact them at 5pm but had no answer. The bouquet was adequate but not amazing for the price. Better customer care would have gone a long way to give a better impression. Show details

Questions & Answers

David
David

If I order for VALENTINE’S DAY delivered to NSW 2000, will it be delivered on time?
And what's the difference between regular、large and extra-large? they all share the same picture.

Elizabeth Gomez
Elizabeth Gomez

Hi I am wondering if you deliver to Kincumber Nsw postcode 2251 also what would the del cost be

Jen
Jen

I am still waiting for response to
My complaint 24th April with wilted flowers delivered 7an 24th instead 23rd diver insisted they were delivered 23rd they were not and very obvious out of water all night. Flowers I got for Easter were absolutely magnificent. Can’t believe such a huge difference in 2w?? Can I trust you to do some magnificent flowers for a friend that in going through chemo radiotherapy she needs to look at beautiful things as not a great deal of beauty around her atm

Fig & Bloom
Fig & Bloom   DM   

Hi Jen Thanks for your question. I’m sorry if we missed your email. Can you please let me know the order # and I’ll look it up and reply via email?

Best,
Dan

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