Fox Battery
9 reviews
App is clunky- usually shows incorrect numbers, inverter and battery goes off grid multiple times, no proper customer support. Show details
Do not waste your time – I’d give negative stars if I could. 2 months still waiting on battery. They aren’t even in Australia Show details
Slow delivery, no comms, but got it for cheap – I had a negative review here before, but 3 weeks later I finally received the battery I ordered. They didn't respond to emails for a tracking number. But it eventually arrived, and looks the deal. Show details
They took my money and then disappeared – I ordered a replacement battery for my Lenovo laptop from Fox Battery because I thought they were an Australian site - they are not! After placing my order I got an initial order confirmation email. Then a week later I heard nothing.... no package notifications or tracking. I attempted to log into my account on their website and found that they… Read more
had vanished off the face of the earth - no website, no email, nothing.... Do NOT order from this company. They took my money and then disappeared.
Reliable supplier - Product as per specs – We have received ordered product as per specs, in good working conditions. There have been a short-term breakdown in communication as we couldn't track the product through the international post - with the tracking details supplied by the shipper. However a few days later the product arrived - there might have been delays at Australian customs. Other than that - good product, meeting our requirements and the specs of what's been ordered. Show details
"In stock" product hadn't shipped after 2 weeks... no communication – Contact details (WhatsApp) on website don't exist with WhatsApp. Shipping address map shows French street. Haven't processed an order after more than 2 weeks for "in-stock" item. Show details
Sent Faulty battery – The battery shipped was faulty and would cause the computer to lose all power randomly. When I tried contacting them they never replied. I tried 3 times and they never got in touch. Scam.
Product hasn't arrived and they told me to chase up where it is! – Ordered a lenova battery and was told it would be delivered in about a weeks time. 3 weeks later I have no idea where it is and when I asked them where it is they replied here is the tracking number follow it up yourself. So much for customer service and so much for fixing my laptop quickly..which is the reason I purchased the battery from them
Excellent Service – I had no trouble finding a new battery on the website for my Lenovo Tablet The battery arrived exactly as ordered in good condition and good time. I would not hesitate to use Fox Batteries again. David Show details
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