Fraser’s Cycles
3 reviews
Sales were very good but the subsequent servicing of our e-bikes has been awful. No response to 2 emails and now care given. Bikes were in good working order when put in for a regular service but now multiple issues to the point that one bike is unrideable. ACA here we come.
- Store Location: Taren Point
Don’t expect them to service anytime soon – Emailed and sent a quote request through their website with no response. I have tried calling in the past and they have said it’s a months wait for a service. Whilst they have a good selection of bikes, don’t go to Fraser Cycles for a service. Lots more local cycle mechanics in the area which can fit you in and do a better job.
- Store Location: Caringbah
Poor & Unfriendly Service – Sent an email on the weekend to Frasers Cycles and had a same day phone call response to a bike service query. The man on the call was very friendly and said that I should bring it in early next week and will get it all sorted. I have just come back from Frasers Cycles with my bike back in my car after the highly unhelpful service team member told me that they cannot do a bike service until 21 days???? Not sure whether I would but a bike from this shop if the service is poor.
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