99 Bikes

99 Bikes

Online Store, Physical Store · See All

4.4

2,067 reviews · Statistics

PositiveNegative
85% · 1,756281 · 14%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all reviewer photos
    Thumbnail
Return Claim MadeYes (75) · No (1,410)
Product Quality
4.6 (1,360)
Shipping
2.8 (16)
Customer Service
4.6 (1,506)
See the Best Bike Shops in 2023 as rated by Australians on ProductReview.com.au.

Reviews

Pete
Pete Perth, WA

Everything is fine, Simon

WA, Success

I did my 103km ride to\from Midland this morning. Everything worked as it should. Gear changes were smooth, no chain slipping. I'm very happy with the service.

Review your last purchase on ProductReview.com.au
Emma W.
Emma W.

I wouldn’t go anywhere else formal my bike needs

VIC, Hoppers Crossing

Their service and customer service is next to
None. They have been amazingly great in helping
Me at all times. Thank you to All the service team and sales
Team. I wouldn’t go anywhere else
For
Bike and bike services

Review your last purchase on ProductReview.com.au
Jim
Jim

Great service!

VIC, Mordialloc

Needed help replacing a tube and tyre for a pram! Team were very helpful and had me on the way in no time!

  • Return Claim Made: No
  • Store Location: Mordialloc
Review your last purchase on ProductReview.com.au
Hils
Hils Perth, WA

Truly excellent service

WA, Belmont

Came in with a tube needing to be replaced, Ended up with a tyre and tube as per recommendation by the staff. Very pleasant and honourable staff members with a special mention to the Dutchman MR MENU not his real name. I have christened him with this new name. I live close to a bike shop in Victoria Park on Albany Highway but sadly the mechanic is not a polite person- a bit arrogant. So, they lost the business and I was very impressed with your service. Keep the Dutchman in the country we need people like him.

  • Return Claim Made: No
  • Store Location: Belmont 99 Bikes
Review your last purchase on ProductReview.com.au
Bike Shops

Find out how 99 Bikes compares to other Bike Shops

Know better, choose better.

Compare all
Eddy
Eddy

First time experience and pretty happy about it !

NSW, Kogarah

I ordered the Garmin 830 cycle computer online with Click and Collect. Although a first SMS mentioned it was not in stock, I received a follow-up SMS 5 minutes later saying I could pick up the product the same day ! All pretty straight-forward and will definitely be back for more. Also would like to try out their bike service as most of the bike shops in the Shire seem to consider people coming in for a service as a burden and seem to be only interested in selling bikes....

  • Return Claim Made: No
  • Store Location: Kogarah
Review your last purchase on ProductReview.com.au
Julio
Julio Sydney, NSW

Excellent customer service goes along way

NSW, Pennant Hills

Very pleased with the customer service by Chloe she was very hopeful and best of all she help me find everything I was looking for a mtb.thank you 99bikes highly recommended.

  • Store Location: Pennant hill
  • Thumbnail
Review your last purchase on ProductReview.com.au
Jules
Jules

Above and beyond

VIC, Preston

Dropped my mountain bike in for a long overdue service.
The mechanic, Michael went above and beyond to get the old bike up and running again including helping me find parts that are not exactly off the shelf.
He has worked wonders and got the bike back to its former glory. Highly recommend you 99 Bikes Preston a visit

  • Return Claim Made: No
  • Store Location: Preston Vic
Review your last purchase on ProductReview.com.au
Ian Bridger
Ian Bridger

Excellent

NSW, Tweed Heads South

Bought our second bike and accessories including bike rack. Service was impeccable I was having trouble fitting the bike rack but staff demonstrated how it should go. Will definitely recommend to friends

Author stated being incentivised for this review

Dana
Dana Metropolitan Adelaide, SA

Exception customer service

SA, Noarlunga

I purchased a bike for my son for Christmas present today and was provided with exceptional customer service by Marcus. The store was quite busy so i looked around as i first arrived. Marcus approached me, acknowledged that i was there and that he would be with me as soon as possible.
I choose the bike for my son and chatted to Marcus around questions that i had, he was extremely knowledgeable and set up the bike all ready for my son on Christmas day.
I will always return to 99 Bikes Noarlunga to be served by Marcus.
Thanks Marcus for being such a legend and having a laugh!

  • Return Claim Made: No
  • Store Location: Noarlunga SA
Review your last purchase on ProductReview.com.au
Bike Shops

Find out how 99 Bikes compares to other Bike Shops

Know better, choose better.

Compare all
Stella Pabon
Stella Pabon Algester · 2 posts

Great service 99 bikes, good value for money

QLD, MacGregor

Great service, very detail explanation of what my bike needed and given choices of when to change different parts

  • Store Location: 99 bikes MacGregor
Review your last purchase on ProductReview.com.au
Difficult Customer
Difficult Customer

Exceptional service

NSW, Penrith

Took my 1990's Cannondale in for new tyres and to adjust gear changes. I got Rolls Royce service and some good tips. Hard to beat that!

  • Return Claim Made: No
  • Store Location: Penrith
Review your last purchase on ProductReview.com.au
David
David Sydney, NSW

good customer service

NSW, West Ryde

I just bought a bike online. The service was excellent when I collected it in the store.

Review your last purchase on ProductReview.com.au
Bike Shops

Find out how 99 Bikes compares to other Bike Shops

Know better, choose better.

Compare all
Rider
Rider Sydney, NSW

Thank-you

NSW, Castle Hill

Charles your patience, knowledge and expertise was very much appreciated!

  • Return Claim Made: No
  • Store Location: Castle Hill
Review your last purchase on ProductReview.com.au
evan
evan South East Queensland, QLD · 2 posts

Absolutely awesome bikes and service

QLD, Morayfield

My 13 year old son and I went to 99 bikes morayfield looking for a mountain bike.
We were both greeted straight away, our salesman Trae spoke to both of us to find out exactly what we were looking for and our budget.

It was really nice of him to involve my son in the conversation as he is the one that will be riding the bike, he went through multiple options and styles of mountain bikes explaining the differences and the pros and cons of each make and model.

My son came home extremely happy with what I think is the best equipped bike for the money we spent. We will definitely be back to this store in future for all our parts and service needs.

Thank you again, Trae

  • Return Claim Made: No
  • Store Location: Morayfield, Qld
Review your last purchase on ProductReview.com.au
Graeme Laughton
Graeme Laughton Sydney, NSW

Maintenance & repair of my Cube e mtnb

NSW, Brookvale

Accolades to the Brookvale maintenance team including Phil , Richard & Peter

Review your last purchase on ProductReview.com.au

Questions & Answers

TruthLover
TruthLover ·  · Online Store

Why are these jokers scamming people with misleading information on shipping?? $199 to ship a scooter to WA yet NOTHING was even mentioned prior to ordering and nothing on their delivery page about shipping times etc.......ACCC need to know about this?

99 Bikes
99 Bikes · 

Hi there,

We have contacted you directly with your shipping information. Standard shipping to your location is usually 10 - 14 business days. At this stage your order is on track with this delivery timeframe. Further delivery details can be found on our website https://help.99bikes.com.au/hc/en-au/articles/360003850696-Shipping-and-Delivery

Kind regards

Guest
Reg B.
Reg B. ·  · QLD, Maroochydore

What do you consider to be the best bike for the elderly/seniors

99 Bikes
99 Bikes · 

Hey Reg,
The Norco scene is one of the more comfortable/ easy to ride bikes we have feel free though to send us an email at help@99bikes.com.au or head into the store for more info.

Reg B.
Reg B. · 

Much obliged for your immediate reply. Will be in touch! Regards Reg B

Guest
Nick H.
Nick H. ·  · VIC, Hoppers Crossing

Hi how much will it cost if I supply rim and 26 inch hub to have spokes fitted and wheel set up

99 Bikes
99 Bikes · 

Hi Nick! Thanks for your enquiry. Generally speaking spokes will cost $1 - $3 each depending on spec, with a wheel lace starting at $115.00 (Club Price). Cheers!

Guest

Get an answer from our members and 99 Bikes representatives

Select a listing for your question
99 Bikes

Extra Information

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.