99 Bikes
Online Store, Physical Store · See All
- 99bikes.com.au
- ✓ Verified company
- Award Winner 2023
2,067 reviews · Statistics
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99 Bikes is a ProductReview.com.au Awards Winner for 2023. Learn more
Everything is fine, Simon
WA, SuccessI did my 103km ride to\from Midland this morning. Everything worked as it should. Gear changes were smooth, no chain slipping. I'm very happy with the service.
I wouldn’t go anywhere else formal my bike needs
VIC, Hoppers CrossingTheir service and customer service is next to
None. They have been amazingly great in helping
Me at all times. Thank you to All the service team and sales
Team. I wouldn’t go anywhere else
For
Bike and bike services
Great service!
VIC, MordiallocNeeded help replacing a tube and tyre for a pram! Team were very helpful and had me on the way in no time!
- Return Claim Made: No
- Store Location: Mordialloc
Truly excellent service
WA, BelmontCame in with a tube needing to be replaced, Ended up with a tyre and tube as per recommendation by the staff. Very pleasant and honourable staff members with a special mention to the Dutchman MR MENU not his real name. I have christened him with this new name. I live close to a bike shop in Victoria Park on Albany Highway but sadly the mechanic is not a polite person- a bit arrogant. So, they lost the business and I was very impressed with your service. Keep the Dutchman in the country we need people like him.
- Return Claim Made: No
- Store Location: Belmont 99 Bikes
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First time experience and pretty happy about it !
NSW, KogarahI ordered the Garmin 830 cycle computer online with Click and Collect. Although a first SMS mentioned it was not in stock, I received a follow-up SMS 5 minutes later saying I could pick up the product the same day ! All pretty straight-forward and will definitely be back for more. Also would like to try out their bike service as most of the bike shops in the Shire seem to consider people coming in for a service as a burden and seem to be only interested in selling bikes....
- Return Claim Made: No
- Store Location: Kogarah
Excellent customer service goes along way
NSW, Pennant HillsVery pleased with the customer service by Chloe she was very hopeful and best of all she help me find everything I was looking for a mtb.thank you 99bikes highly recommended.
- Store Location: Pennant hill
Above and beyond
VIC, PrestonDropped my mountain bike in for a long overdue service.
The mechanic, Michael went above and beyond to get the old bike up and running again including helping me find parts that are not exactly off the shelf.
He has worked wonders and got the bike back to its former glory. Highly recommend you 99 Bikes Preston a visit
- Return Claim Made: No
- Store Location: Preston Vic
Excellent
NSW, Tweed Heads SouthBought our second bike and accessories including bike rack. Service was impeccable I was having trouble fitting the bike rack but staff demonstrated how it should go. Will definitely recommend to friends
Author stated being incentivised for this review
Exception customer service
SA, NoarlungaI purchased a bike for my son for Christmas present today and was provided with exceptional customer service by Marcus. The store was quite busy so i looked around as i first arrived. Marcus approached me, acknowledged that i was there and that he would be with me as soon as possible.
I choose the bike for my son and chatted to Marcus around questions that i had, he was extremely knowledgeable and set up the bike all ready for my son on Christmas day.
I will always return to 99 Bikes Noarlunga to be served by Marcus.
Thanks Marcus for being such a legend and having a laugh!
- Return Claim Made: No
- Store Location: Noarlunga SA
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Great service 99 bikes, good value for money
QLD, MacGregorGreat service, very detail explanation of what my bike needed and given choices of when to change different parts
- Store Location: 99 bikes MacGregor
Exceptional service
NSW, PenrithTook my 1990's Cannondale in for new tyres and to adjust gear changes. I got Rolls Royce service and some good tips. Hard to beat that!
- Return Claim Made: No
- Store Location: Penrith
good customer service
NSW, West RydeI just bought a bike online. The service was excellent when I collected it in the store.
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Thank-you
NSW, Castle HillCharles your patience, knowledge and expertise was very much appreciated!
- Return Claim Made: No
- Store Location: Castle Hill
Absolutely awesome bikes and service
QLD, MorayfieldMy 13 year old son and I went to 99 bikes morayfield looking for a mountain bike.
We were both greeted straight away, our salesman Trae spoke to both of us to find out exactly what we were looking for and our budget.
It was really nice of him to involve my son in the conversation as he is the one that will be riding the bike, he went through multiple options and styles of mountain bikes explaining the differences and the pros and cons of each make and model.
My son came home extremely happy with what I think is the best equipped bike for the money we spent. We will definitely be back to this store in future for all our parts and service needs.
Thank you again, Trae
- Return Claim Made: No
- Store Location: Morayfield, Qld
Maintenance & repair of my Cube e mtnb
NSW, BrookvaleAccolades to the Brookvale maintenance team including Phil , Richard & Peter
Questions & Answers
Why are these jokers scamming people with misleading information on shipping?? $199 to ship a scooter to WA yet NOTHING was even mentioned prior to ordering and nothing on their delivery page about shipping times etc.......ACCC need to know about this?
Hi there,
We have contacted you directly with your shipping information. Standard shipping to your location is usually 10 - 14 business days. At this stage your order is on track with this delivery timeframe. Further delivery details can be found on our website https://help.99bikes.com.au/hc/en-au/articles/360003850696-Shipping-and-Delivery
Kind regards
What do you consider to be the best bike for the elderly/seniors
Hey Reg,
The Norco scene is one of the more comfortable/ easy to ride bikes we have feel free though to send us an email at help@99bikes.com.au or head into the store for more info.
Much obliged for your immediate reply. Will be in touch! Regards Reg B
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