We have been using our Leitner Milan and Berlin Electric Bikes for a few weeks now and are very happy with our investment purchase. During Melbourne lockdown, my wife and I were getting a little tired of walking our local 5 km area and decided to give ourselves a lockdown present with two electric, pedal assisted bikes. After much research, we decided on the Leitner brand which had all the features we were looking for. Waited a number of weeks due to high demand but we were happy to have them delivered at the end of September just as the Spring...Read more

So after trying one out through Leitner's ambassador program I purchased the Berlin cruiser in white on a Saturday evening. They contacted me first thing Monday morning to confirm the shipping details and it arrived Wednesday afternoon. It arrived with a cracked rear mudguard but with a few photos and an email sent they organised a replacement mudguard that was sent express post to me free of charge (I just used some packing tape to hold the damaged one together until the replacement arrived).
It took about an hour to assemble, all tools are i...Read more

We purchased a Leitner cross x and a straight bar cruiser. They are one of the best purchases we have made. I was concerned the cruiser might not keep up with the mountain bike, but it does an amazing job on gravel and dirt tracks. We use the battery for assistance when we need it, which is great on the steep roads and makes the trip a lot more enjoyable. I was concerned I wouldn’t get the exercise using an electric bike, but I didn’t need to worry as you can ride with or without the use of the battery. They were easy to assemble. I would highl...Read more

It was an easy choice buying our first E Bikes from Leitner, after reading the reviews how could we go wrong!
The customer support is awesome! My husband got a puncture on his first ride and when I contacted Leitner they were very quick to offer a solution, because it happened on the first ride they allowed us to take it to our local bike shop for repair and then when I sent them the receipt they put the money straight back into our bank account!
As for the bikes, well we absolutely love them! We are our late 60s and thought our bike riding ...Read more

I purchased the Berlin Cruiser.

It's very heavy, which is not great if you encounter stairs or need to climb a railway concourse/platform on your journey.

The electric motor is great on the flat, but very disappointing on hills. The three gears with this weight and motor is about as useful as a regular commuter bike with more gears.

I returned the bike but found the returns process cumbersome. The return parcel was 50% more expensive than the original delivery cost. The return communication was non-existent, and the returned amount is less...Read more

I decided on the Leitner e-bike not only because of their excellent reviews, but I also liked the look of their bikes and price also was a major factor. Before purchasing the bike I rang the company on numerous occasions with different queries and have to say their customer service is excellent. The guidelines for the sizing of their bikes is spot on. I was tempted to buy the 26 inch as I am five foot 2 inches, but was guided by their measurement scale and the Milan 24 inch fits me perfectly with plenty of room to extend the seat. I love the ...Read more