Leitner

Likes;, step through frame, adjustable handlebars and stem, integrated lights, removable battery which in my case was great because I have two of them, I can bring the second one in my bike trailer and go twice the distance, large bike rack that can fit a crate as well as the hitch for my bike trailer, the walk assist throttle to a maximum of 6 km/h, the tire width seems perfect as well, I can do some minimal gravel without any trouble, the gears change really easily and smoothly, the battery is easy to remove for charging, this is great at wor...

We ordered 2 Leitner bikes but realised the next morning that they weren't suitable for where we live (on top of a steep mountain). We rang and discussed it with Leitner who cancelled our order with no fuss.

We had purchased two Leitner electric bikes (Cross and Milan) and could not be happier. Delivered in under a week, easy to assemble and are performing better than I expected. Customer service was excellent as i had one or two queries which were answered quickly and professionally. Well done !

I bought the Milano Leitner electric bike approximately three years ago and could not be happier. I am 65 years of age and my husband is 66. My husband decided to buy the Berlin Leitner in February 2022. He had problems deciding which bike would be suitable for him and Leitner could not have been more helpful with their assistance in helping us to choose. After a lot of emails and phone calls back and forth we have to say the staff at Leitner in particular Ed, Sam and Alex went out of their way to help us. Thanks guys - Grant and Sylvia R.

I need a few tiny parts from my wheel hub. they were so easy to deal with very happy with the service

We bought two bikes, a 700c Ultimate Step-Thru Cruiser & a 700c Ultimate Step-Over. Delivery was expected to be at least two weeks, possibly more with Covid, but we were so pleased to see that they arrived within days. Phone and email communication with Leitner was exceptional and the manuals required are available digitally on their website.
What we loved is that they weigh no more than our other bikes, 17kg. Having ridden another brand that was 28kg we found that the Leitner are as easy to manouvre as our old bikes.
We are age 70 & 72 and have been finding the hills a bit too much effort and thought the investment into these bikes will help keep us riding and active.

Have bought 2 Leitner bikes, and consider them good value, the service follow up answering a query on the set up of the speedo was excellent, near instant, very clear and really pleasant.

Thanks Jess, great service
After ordering a replacement battery for my Leitner Tirol, all went well with the ordering process, however when it came to delivery there were two botched attempts by the courier to deliver to our address, in fact they went to two other addresses in our street. Jess from Leitner Customer support did a great job following up and kept me informed of what was happening which eventually led to a satisfactory outcome. Cheers Ian

It's my husband's brand new baby but I've been riding it to work while I decide if I want one.
17k's a day, (recharged every night,) for less than 2 weeks and already the Battery level seems to be dropping a little faster than at the beginning. This is the Upgraded Battery that is supposed to be good > 80+k.s!! No way! I believe it would do the suggested 32 even if you had to use the lights for a couple of hours.
The Seat is tipped slightly back which makes it uncomfortable because I really want to push/pedal. We tried to adjust it but the nut...

Things Change!

In February 2019 I gave Leitner and the "Berlin" a rave review. Today I have a totally different story.
As a bike builder and repairer, I have been building and servicing Leitner bikes for a number of years now.
Everything has been fine until recently, when I noticed a gradual decline in product quality. Perhaps I'm a little harsh using the word "Lies", however there is definitely a change in attitude!

The introduction of a new display seemed to be the defining change. However there are many other subtle changes; the pai...

Arrived in excellent condition, well packaged. Easy to assemble and we took them for a ride, we highly recommend these if your looking for fold up bikes for your caravan travels. Love them

Couple days ago, i wrote a negative review about one of their product. and the result is; they stalk my social media account. And they forcing me to accept their realty from facebook. Maybe Stalking is ok for "Leitner" but not ok for Australian community. this issue is going to Ombudsman Victoria.

Contacted Leitner regarding a minor issue with my ultimate model ebike.The customer service delivered by Harsha exceptional and the matter was resolved the same day.

I found a defect on the saddle of our eBike. After interacting by email with Customer service (Alex) to problem was resolved the same day. Very impressed.

The E Bike itself is of excellent quality so overall extremely happy with our 24" Step-Thru Ebike | Leitner Milan Cruiser and with leitner.com.au

We purchased 2 Leitner bikes about 5 years ago. Although we rode them a lot initially ill health interrupted our ability. I am now keen to get back on the bike but had an issue with the battery not providing continuous power when required.
Having contacted bike repair shops in town, all of whom said they could not offer any assistance on this issue I decided to contact Leitner and seek their advice. Never in a million years would I have thought their after service could be so good so long after purchase. Over a two week period we emailed back ...