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Leitner

Reviews

4.1

12 reviews
5
(9)
4
(0)
3
(0)
2
(1)
1
(2)
  • Product Quality
    4.3 (10)
  • Return Claim MadeYes (1) · No (9)
  • Shipping
    4.0 (6)
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Robert

RobertGreater Melbourne (Outer), VIC

Great quality and great support

published

Just purchased a Milan Cruiser and a Berlin Cruiser from Leitner.
I could not be happier with the quality of these bikes.
Very easy to assemble and a fantastic ride.
At 65 years old I thought I was past bike riding but the Leitner e bike make this so easy and enjoyable.
Absolutely fantastic support from Leitner (Kitty and Alex).
Would recommend Leitner to all thinking about e bikes.
The best trouble free experience.

Product Quality
Shipping
Return Claim MadeNo
Adventurer

AdventurerGreater Melbourne (Metropolitan), VIC

  • 5 reviews
  • 3 likes

One of the best purchases ever made

published
Product Quality
Return Claim MadeNo
Adrian

AdrianMid North Coast, NSW

Poor service

published

This company, once they have your money, refuse to answer phone calls, they have a revolving answering service that ensures you never speak to anyone. Also they provide dodgy tracking numbers that dont work. It is impossible to chase up order.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Leitner
Leitner E.Leitner
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Ckerr

CkerrWallan

  • 39 reviews
  • 19 likes

Bought 2 and highly recommend

published

Absolutely love our bikes and dealing with Leitner was a breeze when we needed some assistance.
A+ customer service and they were very helpful worth their assistance. They even called back to make sure all was well.

Product Quality
Shipping
Return Claim MadeNo
janine7

janine7Richmond-Tweed, NSW

  • 3 reviews
  • 2 likes

Sooooo good we bought another one!!

published
Product Quality
Shipping
Return Claim MadeNo

Leitner bikes

published

I am very pleased with their after sale service. With their help, I was able to repair my bike and restore its performance. Leitner bikes are excellent products, highly recommended.

Nicho

NichoIllawarra, NSW

Heavy, poor on hills, cumbersome returns process

published
Product Quality
Return Claim MadeYes
Steve

SteveHunter Region, NSW

Fantastic Bike

published

Beautiful well built easy to assemble bike. Courteous helpful staff and fast undamaged delivery. This is the first E Bike I have ridden and I couldn’t be happier with this purchase.

Product Quality
Return Claim MadeNo
Arslan A.

Arslan A.Metropolitan Adelaide, SA

Affordable, Sexy, and a Great Utility

published

The Berlin Cruiser by Leitner is a beautiful ebike. I traveled almost 50-60 Km (single charge of 4 hrs) on 15.6 Ah upgraded battery and had the last cell in its last breaths. The bike looks wonderful and offers amazing pedal assistance. I appreciate Leitner's customer support as well, which has so far won my heart with prompt and helpful responses.

Product Quality
Shipping
Return Claim MadeNo
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Mace

MaceCentral Highlands and Goldfields, VIC

  • 3 reviews

Leitner 24 inch Milan Electric Bike

published
Product Quality
Shipping
Return Claim MadeNo
SixP

SixPGreater Melbourne (Outer), VIC

  • 2 reviews
  • 4 likes

Easy to deal with

published

Easy to touch base via ph, email to get questions answered.
Was able to contact current owners, people who have chosen to be ambassador and answer questions, even if your close let you come and see their bike.
We chose pickup from Depot, and Due to how much assistance given , I could have picked up without my son.

Product Quality
Return Claim MadeNo

Appalling service

published

I paid for a Leitner bike on the 3rd July, it still has not arrived. I have phoned them numerous times each time it goes to voice mail, I have also messaged them and emailed with once again no response. I cannot believe how appalling there customer service is, I am starting to think they do not exist and I've been scammed!

1 comment
Leitner
Leitner E.Leitner

Questions & Answers

Alan

Alanasked

Online store

I am 6 ft 2 inches tall and 113kg. ill the fold-up handle these stats? What are your freight costs? Alan, Ulverstone, Tas

1 answer
Leitner
Leitner E.Leitner

Thanks for your message. We would suggest you to go for the full size Cruiser or mountain bike. We do still have customers over 6 foot tall using the folding bikes, however, they are unable to fully extend their legs when pedaling. And, it comes to personal preference when choosing the size of the wheels of an ebike. We would suggest you to go to your local bike shop and test ride a 20" bike (doesn't have to be an ebike) and see how you feel on riding a smaller wheel bike. Let us know how you go. Shipping a Tirol or Libelle to Ulverstone TAS 7315 is about $122.40 (subject to change anytime). If you have more questions, please feel free to contact us on 1300 856 725 to discuss further or send us an email at sales@leitner.com.au. Thank you!

Mike P.

Mike P.asked

Online store

What make are the motors?

4 answers
Mace
Mace

Hi Mike, Not sure, though the website says '250W brushless motor'. I would recommend you ring Leitner directly as they are more than helpful. My husband was more than impressed with the bike and I did a lot of shopping around and research on them before purchasing.

Mike P.
Mike P.

Thanks Mace , will try to ring them

Michael W.
Michael W.

From website - Rear wheel hub brushless geared motor by XOFO, 36V 250W, High Torque 80Nm. XOFO is Leitner's preferred motor supplier due to extremely high reliability outperforming Bafang motors in our experience. Leitner's partnership with XOFO goes back to 2013.

Mike P.

Mike P.asked

Online store

What make are the motors

No answers

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