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Bicycles Online
4.4 from 361 reviews

Reviews

4.4

361 reviews
5
(282)
4
(31)
3
(8)
2
(7)
1
(33)
  • Product Quality
    4.5 (98)
  • Return Claim MadeYes (14) · No (88)
  • Shipping
    4.5 (71)
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Paul

PaulSouth East Queensland, QLD

Great service

published

I want to congratulate Bicycles Online on their outstanding service in providing good product information, filling the order and getting the folding bike to my wife in record time with very professional communication and tracking systems

The bike arrived this afternoon and I easily unpacked and put it together in 15 minutes

Adjusted it to my wife’s requirements and she was riding it before dark

I highly recommend Bicycles Online

Product Quality
Shipping
Return Claim MadeNo
kim123

kim123Richmond-Tweed, NSW

  • 3 reviews

Exceptional service and great bike

published

I purchased a Cell Ultimo step through e bike and was so impressed, my partner purchased one as well. Very fast and low shipping cost. The bike is packed full of great features.

Product Quality
Shipping
Return Claim MadeNo

A fabulous electric bike

published

I ordered an electric step through bike from Bicycles Online and it is not only a very well priced bike, it is well put together, and wonderful to ride. It brings me much joy, convenience, exercise and fun.

Product Quality
Shipping
Return Claim MadeNo
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Chris

ChrisSouth East Queensland, QLD

  • 2 reviews

Sick bikes, affordable prices.

published

Amazing online shopping experience. Easy sizing guides and simple navigation. affordable products and high quality. Shipping is super fast and free!
The full suspension bikes are perfect entry level and range up to pro spec shredders.

Return Claim MadeNo

Polygon Path

published

Very Easy ordering super fast delivery quality item arrived as described. Tighten the bars, adjust seat, safety check and ready to go in 10 minutes.
Happy to recommend to family and friends

Product Quality
Shipping
Return Claim MadeNo

Great product

published

Great product which was very easy to assemble. Delivered in a timely manner, and meets our familyys needs very well. Would highly recommended this product as a cost effective and reliable solution.

Shipping
Willy

WillyCoombs 2611, ACT

Very happy

published

Bought the polygon trid zz slope bike. The bike was delivered within 2 days and the bike was perfect for my riding style. Very happy with the whole buying process.

Product Quality
Shipping
Return Claim MadeNo
Alma G

Alma GSouth East Queensland, QLD

  • 2 reviews

Perfect bike with a super easy online shopping experience.

published

Shopping for my new bike was super easy and hassle free with bicycles online. It came literally the next day and super easy to put together. I would highly recommend purchasing your next bike or bike accessories with bicycles online.

Product Quality
Shipping
Return Claim MadeNo

Worst company to buy bikes off

published

Do not use this website. They sell bikes with cheap Chinese parts instead of shimano then don't reply or validate the warrants on faulty parts. Admitted fault n won't reply to emails

Return Claim MadeNo
2 comments
Bicycles Online
Bicycles O.Bicycles Online
Ryan M.
Ryan M.
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Nelson Gunasti

Nelson GunastiSydney, NSW

  • 2 reviews

Quick, Efficient and Timely!

published

Bicycles Online is like the Apple of bikes. It comes beautifully packaged in a box, with excellent instructions and tools to assemble it. They were quick, they were efficient, they were timely and most importantly, the end product was fantastic. They were brilliant from start to finish.

Product Quality
Shipping
Return Claim MadeNo
Rob

RobSydney, NSW

Best Electric bike in the world

published

I took delivery of a POLYGON Entiat Pedelec late Dec 2019. I've since traveled over 500 klms & experienced nothing but joy every time I ride. Hills are no issue, so you can go where ever like and return home with energy to burn. Build quality is top line with absolutely no issues at all. High end product.... I love my bike. Full marks Polygon.

Product Quality
Return Claim MadeNo
Nigel Hackman

Nigel Hackman

  • 2 reviews

Great bike e path 5 polygon

published

Just took out my first e bike . Its the polygon e path 5. From bicyclesonline .com.au Amazing ride. 30klm felt relaxing ,not worried about steep inclines now. This bike is as good as any other i have looked at all $1000 or more above what i paid. Thanks bicyclesonline.

Product Quality
Shipping
Lindsay P.

Lindsay P.Sydney, NSW

  • 2 reviews

Polygon Path i8 all round a great bike

published
Product Quality
Shipping
Return Claim MadeNo
Lindsay P.

Lindsay P.Sydney, NSW

  • 2 reviews

Room for Improvement

published
Product Quality
Shipping
Return Claim MadeNo
1 comment
Bicycles Online
Bicycles O.Bicycles Online
Darryl Hayes

Darryl HayesSouth East Queensland, QLD

  • 2 reviews

Misleading Advertising

published

The pop-up advertising for their bikes has lower prices than their actual store and has done for over 2 weeks. This is misleading and a poor approach to business which caused me to shop elsewhere. The products themselves are ok though based on a previous purchase.

Product Quality
Return Claim MadeNo
1 comment
Bicycles Online
Bicycles O.Bicycles Online
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Marcus

MarcusSydney, NSW

  • 2 reviews

2020 Polygon Relic Evo 24

published

This a a really great kids bike. Has gear levers instead of those terrible hand grip changing system, and also comes with disc brakes. Overall I was really impressed with the quality of the bike.

Product Quality
Shipping
Return Claim MadeNo
Steve L

Steve LSydney, NSW

  • 2 reviews

The 2020 Polygon Cascade 3.0 - 27.5 inch Mountain Bike is a Great Bike!

published

I'm on the larger side of the cycling fraternity and it's going great. I used to ride a bit PC (pre-children), but have had a 16 year lay off since. Using this for more exercise, but of course I need to get my fat bahookie on it more. Easy delivery, easy assembly, even as the sun started to go down. One of my kids is eying it off, so after I drop of few of the old kgs it might be time for me to upgrade. 5 stars!

Product Quality
Shipping
Return Claim MadeNo
Gerard N.

Gerard N.Sydney, NSW

  • 2 reviews

Grwat customer service

published

Recently I purchased a new bicycle for my son, after spending a bit of time analyzing the bicycles available on the website and matching one to suit I contacted customer service and placed the order effortlessly
Thank guys

Product Quality
Shipping
Return Claim MadeNo
Ben N

Ben NAU

  • 5 reviews

Couldn’t be happier

published

I brought a Polygon bike for my daughter’s birthday. Very impressed with speed of delivery, well packaged and clear instructions to complete setup. I have now purchased 3 more bikes for the rest of the family

Product Quality
Shipping
Return Claim MadeYes
JohnW

JohnW

  • 2 reviews

Excellent Custom Service and Pricing

published

A top product at a fantastic price. I upgraded these pedals to a set of dual purpose pedals and customer staff were very happy to oblige. Will definitely be a returning customer. Thanks.

Product Quality
Shipping

The reviewer stated that an incentive was offered for this review

Page 1 of 19

Questions & Answers

max g.

max g.asked

Bicycles Online

is it real ligit

2 answers
Michael Hughes
Michael Hughes

I did not even know about Bicycles Online until 2-3 weeks ago. I looked online to get some idea of what was available and found Bicycles Online. I read the a good number of reviews (including 1-2 that appeared less than 100% positive). Always a risk that the bike would not be as good as advertised but completely satisfied. It took me less than an hour to assemble as it basically arrives 90% ready to go. Bike was dispatched two hours after ordered and I tracked its delivery from Sydney to Sunshine Coast. Delivered less than 48 hours after ordering. I would be happy to own shares in these guys!

Bicycles Online
Bicycles O.Bicycles Online

Hi Max
Yes, we are an online store that sell Bicycles and accessories within Australia. We carry Polygon and Marin bikes. You can email, call or chat with us Monday - Friday 8am - 5pm if you have any questions. Please take a look at how to contact us using the following link -https://www.bicyclesonline.com.au/page/contact-us/

Jack

Jackasked

Bicycles Online

i received a bike from bicycles online and it was delivered in a timely fashion well packaged. But, as for a pro build it leave a lot to be desired:
both wheels were out of true, the front bearing were tight, front and rear mechs needed tuning, lucky in know how tune, the front wheel had to trued at a local bike shop which cost.
point is ive contacted them on two occasions and have not herd back, not a good experience.

1 answer
Bicycles Online
Bicycles O.Bicycles Online

Thanks for contacting us.
Were you able to get through to us on 02 8599 2209 or sales@bicyclesonline.com.au?

Maria a.

Maria a.asked

Bicycles Online

Hi, i would like to know when is the 2019 polygon xtrada 6.0 going to be release here in Australia and how much is the estimated price? Thanks!

1 answer
Bicycles Online
Bicycles O.Bicycles Online

Hi, we do not have the Xtrada 6 available online - https://www.bicyclesonline.com.au/polygon-xtrada-6.0-mountain-bike

Get an answer from our members and Bicycles Online representatives

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