BikesOnline.com.au

BikesOnline.com.au

 Verified
BikesOnline.com.au
4.1

645 reviews

PositivevsNegative
76% · 493138 · 21%
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Return Claim MadeYes · No
Product Quality
4.2
Shipping
4.3

Reviews

645 reviews
Cameron G.
Cameron G.
  Products

Awesome Experience

Bicycles Online are a fantastic organisation, quick delivery, great products and service.
I bought a bike tube from them which came with a hole in it (manufacturing fault), and I contacted them and they sent out two replacements straight away.
My Polygon Sisku T8 is an awesome bike, and won’t hesitate to buy any accessories or parts from Bicycles Online.
Keep up the great work guys, it’s a pleasure dealing with you.
Cameron. Show details
Peter K.
Peter K.Southwest, VIC
  Products

Got there in the end

Initial item didn't come with bag clip which Bikes online quickly resolved. After charging the light it worked for one day but the battery was drained by the next. This happened over a couple months of days so it was clearly faulty. Again Bikesonline were very quick to send me another which has been working perfectly. Love how the light stops flashing when I'm stationary. Very happy. 4 stars due to the original being faulty. 5 star customer service. Show details
Product Quality
Richard B.
Richard B.Metropolitan Adelaide, SA
  Verified Products
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garry
garrySouth East Queensland, QLD7 posts
  Shopping Experience

5 star service

outstanding service provided by BikesOnline, bike delivered in a few days, carried to my door, excellent customer service by Jay, could not fault the experience, highly recommend if you are looking for a good quality bike at a reasonable price Show details
David
DavidMurrumbidgee Region, NSW
  Products

Shoes and pedals are a great match

Size 15 flat mtb shoes are perfect in description. Not an easy size to find in flat pedals. Show details
Meg S.
Meg S.
  Shopping Experience

Amazing ongoing support

The purchase was straight forward.
Had a few issues after purchasing with the bike and when I contacted them, they went above and beyond to sort it out for me.
Would definitely buy through them again! Show details
Bailey H.
Bailey H.Mid North Coast, NSW
  Fair Incentive Shopping Experience

I absolutely love this bike

I absolutely love my t8. It’s smooth and really plush. Would recommend this to anyone who wants a good value for money trail bike but alls wants all the goods. Show details
paolo gerardo t.
paolo gerardo t.
  Fair Incentive Shopping Experience

Fast, Reliable and Accomodating Seller

They shipped my order immediately and my ordered accessories are all quality Show details
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Graham M.
Graham M.South East Queensland, QLD
  Products

Ultimo E.20 step-through e-bike stopped working less than 200km

Ultimo E.20 step-through e-bike stopped working less than 200km. All the lights are on, but no-one is home. Been trying to resolve this issue for more than 12 months. Bike still not working. Looks like this e-bike is going to end up in landfill. NO, I would not recommend this company or what they sell. Show details
BikesOnline.com.au
BikesOnline.com.au   DM   
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Nick
Nick
  Shopping Experience

Easy shopping, and great products

A painless, straightforward process. Bike arrived with courier in its factory box, well packaged, and damage-free. The box showed some bumps, but none of those were even close to damaging the bike. I bought a helmet at the same time, which came from a different distribution centre, so that arrived a couple of days later. I'm not 100% sure if I was told it would be coming separately or not, but it again arrived in perfect condition. The products had nice, big, clear photos, and lots of information, including sizing guides for the bike and the helmet. The menus and site navigation were all nice and easy too.
I'd definitely buy from bikesonline.com.au again! Show details
Sam
SamThe Mallee, VIC
  Shopping Experience

2024 Marin Fairfax 2 ST

Bike arrived on time.
Assembly was straight forward and required tools were supplied.
Bike and componentry is excellent value.
Very satisfied with purchase.
Recommend bikesonline. Show details
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Timithy
TimithySouth East Queensland, QLD
  Shopping Experience

Was great and exactly what I wanted

Awesome product was exactly what I ordered and was a great price Show details
Jonas
JonasDarling Downs, QLD
  Products

Poc tectal Helmet

Great fit, really secure to your head. As well as the great airflow through the helmet. The white colour stays the same even after getting the surface dirty, the white colour of the helmet also helps keep the helmet cool which ultimately makes your head cooler. Overall it is a great helmet, would recommend Show details
nicola
nicolaGreater Melbourne (Outer), VIC3 posts
  Shopping Experience

Awesome experience from the strat to the finish

Birthday gift for my partner, BOL, made is easy and effortless to choose the right bike with tracking and delivery quick Show details
Maximage
MaximagePerth, WA3 posts
  Verified Shopping Experience

Great bikes, but woefully painful customer support when they stuff up

Ordered a Siskiu D24 for my son which is awesome and was delivered quickly with no issues. I then ordered some accessories and paid extra for Express Postage, however the package was incorrectly sent by them as standard slow mail instead. Have spoken to them on the phone a number of times, emailed them, and tried sending messages via both their website and FaceBook, and just keep getting fobbed off and told someone else will be in touch, which has not happened. I understand mistakes happen, we are all human, but when the mistake is at their end, it should not be this difficult to get some action.
Product Quality
Shipping
BikesOnline.com.au
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Questions & Answers

Spooder man
Spooder man · BikesOnline.com.au

Why does my polygon rouge need new cranks, and a new rear hub just to change the sprocket size? It’s kinda annoying.

EventuallyMaybe
EventuallyMaybe  
Hutchie
Hutchie · BikesOnline.com.au

The boss is 5 foot 3 and I am 5foot 10 and we need electric bikes to cover around 30 klm a day . The ground is fairly level as in Emerald so need something reliable and both in our 70s any suggestions

BikesOnline.com.au
BikesOnline.com.au   DM   
Kate
Kate · BikesOnline.com.au

Do you deliver to Frankston area in Victoria please?

BikesOnline.com.au
BikesOnline.com.au   DM   

Good morning Kate, Yes, we are delivering to Frankston area. Actually, we are delivering Australia wide.
Please do not hesitate to contact us if you have more question.
Best regards
Bicycles Online

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Details

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CategoryOnline Shops and Bike ShopsOnline Shops and Bike Shops
Offers Free Standard Shipping NoNo
Offers Repairs & MaintenanceNo, Sales OnlyNo, Sales Only
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