Best Bike Shops

Was interested in buying a mountain bike. Went into the Indooroopilly store to get some advice on what I should be looking for to suit my needs.… Read more

Spoke to a knowledgable salesperson - Kaleb. He was a wealth of information. Decided on a bike and bike rack. Sent me a quote, which i was very happy with. Returned to pick up bike a few days later. Kaleb was very professional in assisting me with setting the bike up and loading it into my car. Was very impressed with the whole process at the Indoorooplly store.

Don't waste your time and money with this two bit outfit! Placed an order at the beginning of the month for my son's birthday that was at the end of… Read more

the month. Item was supposedly in stock. A few days later got a email stating item will be sent once restocked!?!? False advertising. Waited two weeks with no response. Used website chat option to contact supplier. No response. Used email got a response that item will be dispatched the next day! Waited....item not dispatched. By now it was around 3 weeks since I placed my order and my son's birthday was fast approaching. Rang company only to be greeted with a 'Due to technical issues our phone system is not working at the moment... Blah blah blah.' Thats handy for them!!!,..saves them talking to all their disgruntled customers..me thinks!!? Contacted them by email only to get a response of 'We appreciate your frustrations but if you contact us by phone again and speak to our customer support the way you did we will be cancelling your order!' What a joke .... As I couldn't even get through to anyone due to the appropriately aponited phone system outage!!! By this point I was deeply disappointed and frustrated at the whole saga so contacted them stating that I couldn't and wouldn't use bad language or abuse their customer support even if I could get through! They then responded with a supposed recording of the whole conversation...(Hang on a minute here ... I couldn't..even get through!!!) Where it clearly showed a few obscene worlds typed in above a supposed play icom showing a recording! So not only does this company not provide you with the product you have paid for it also tries to set you up with damn right lies and accusations! By now I had totally had enough and told them I wanted a full refund and if they didn't act within the next few days I would be reporting them to the trading standards. Funnily enough their next response was slightly different and the order had miraculously appeared!!! I eventually got my money back and my son got a very belated birthday gift from a more trustworthy supplier. The moral of this story is... if you want a fast efficient, friendly professional service, with no false accusations directed at you due to their incompetence, shop somewhere else and save yourself all the huge hassel of dealing with this two bit company!!!

Our boys love their matching bikes, they play hard on them.

Great customer service. I had a bunch of questions and some trouble with the bike since I'm a beginner, but they were super nice and fast and even sent me free replacements. The bike is worth the money

Exceptional service from Beth, answered queries fast, assisted with purchasing and returns when things didn't work out. Ended up with an awesome helmet.

These guys are not sales people; they know bikes and build them. The owner is so honest and helpful. I was interested in his $5000 ebike but he… Read more

suggested one that was much better suited for me, which a couple of thousand dollars cheaper. Quality parts; quality ebikes; quality service! Thank you Johnson!

Whilst it took some time to arrive from back order, the team were able to assist me unlocking the restrictions for better offroad usage and the mamba… Read more

double strike is a weapon. I have the mamba venom which I thought was also great, until I started using the double strike.

I bought a custom titanium road frame from Auren and it has been an absolute dream, definitely the best bike I've ever ridden coming from a very nice… Read more

BMC GF01 before that. I love blend of durability, stiffness, and weight. And of course it fits perfectly. I highly recommend Auren.

I’ve been really impressed with this e-bike. It’s comfortable, smooth, and easy to ride, with plenty of power when you need it. The battery life is good, and the pedal assist makes longer rides and hills much easier.

They are theives , don't buy anything i will be ensuring there site is shut down within the month fraudsters don't give any details or money

Incredible customer service – Just want to thank the manager and staff at samson cycles. Had a problem with getting my tyres pumped (valves weren’t engaging properly) on Wednesday… Read more

11 sep. no problems they stopped what they were doing got is sorted for me and back on the road so i got to work on time. The manager wouldn’t even accept any money and said it was all good. Where do you see this type of service anymore! Great community bike shop that everyone should support

Price was good but shipping was slow due to warehouse staffing issues explained by customer service in response to my emailed concerns that the… Read more

tracking number provided hadn’t updated in 10 days. G65 controller was genuine Ninebot, serial number is supplied blank so had a 35 error on install. Resolved finally by using scooter hacking utility to enter the serial number over Bluetooth.

I was assured that the Positz GelTech seat cover would fit my BK1 exercise bike. It doesn’t but my husband managed to somehow stretch it enough to… Read more

tie it on at the back. I had tried BigW soft gel seat cover which also didn’t fit, so I returned it. BK1 should supply covers for their hard seats it they don’t.

Bought for my wife, great bike, well built and looks great too..the wife is very happy with it

VERY GOOD SERVICE – We purchased a spare wherl bike rack and it fully met the description offered when it arrived promptly and in perfect condition . Will definitely use this company again.

I went to this store to pick up a replacement helmet ( the one I originally purchased from their store as the tightener broke at the back ). I phad… Read more

phoned to organise a pick up to collect the replacement helmet and when I arrived I was completely ignored in the showroom for 45 minutes. Multiple male customers were attended to.

Great service, friendly and have helped me over several purchases. Fast shipping at good rates. Only praise from me they are more than helpful

Brought a 555 great bike .had a couple of questions about the bike . I rang flightrisk and they answered them for me .great communication with the team at flightrisk

Do not deal with these people, the mobile to answer back dont exist. They have no idea what they ate talkjng about then offer you a $1500 to discount beware beware beware

Absolutely FANTASTIC SERVICE - EXCELLENT EXCELLENT EXCELLENT - From Phone call support and advice to in store welcome - Perfect Service. Perr y from… Read more

TREKBIKES WOOLLONGABBA installed a set of BLUE COLOURED TANNUS AIRLESS SOLID MTB TYRES ( MODEL : SHIELD 700x40C ) for my trusty Mountain Bike and charged a very reasonable price and the whole TEAM TREK made me feel very welcome. I have no hesitation recommending TREKBIKES for all your Biking Gear and needs.

Really fantastic service – Bought my electric bicycle from TEBC - Tony the Manager delivered it to my home, talk about going the extra mile, Tony would have travelled about 24… Read more

miles, to Deer Park. Tony went thru all the functions of my new bike, then watched me do a test ride. My new bike is extremely well built, good components. I am extremely happy and confident that TEBC will back up my purchase, & answer any queries I may have. Don't bother looking at other bike companies. TEBC is the one. They are truley professional.

I went looking for a second opinion for a problem with my scooter's display. Harley was quick to respond to my inquiry and I organised to visit his… Read more

workshop the next day. Harley was friendly, helpful and was able to spot the problem within a few minutes. I'm very happy to have found Bike Scooter Garage and I highly recommend if you need help with your scooter. Was well worth the 50 minute drive from the Gold Coast.

I wish I had of read these reviews first 9 days ago I bought two bike tires paid for them then I didn't hear back from them so 5 days later I sent a… Read more

email asking when are they going to ship my order I got a reply saying their sorry they haven't got them in stock even though they are still advertised on their website and Google search saying available I asked for the refund and they agreed It's been 4 days and I haven't received it I have sent another email asking why haven't I received my refund now they are ignoring me I've put in a dispute with my bank they need to be reported to the ACCC please don't buy from them

Like others on here, I ordered a pair of shoes. They came back later to say it wasnt in stock, and offered me a gift voucher. I said I wanted a… Read more

refund, and no further communication was received, had to go through Paypal for a refund. Avoid this company.

Steve is always forthcoming and accommodating; did a top-notch tune up of my bike this morning. Great service all around!

We brought two smart motion X city E bikes of Dazza on his recommendation We’ve done over 5000 km on them and have had zero problems apart from a… Read more

bugged battery which he got us a new one under warranty and he did all the paperwork. Great guy and great shop. Totally recommend him.

I took my brother's bike into Bike Culture in Belconnen in ACT to get them to fix the gears, which they did an excellent job of and at very short… Read more

notice - and they also replaced the pedals (with my permission) as they were about to disintegrate. Excellent service and very speedy, the bike is working well now !

Purchased a used battery pack from Cap Rouge in 2020. I reported intermittent connection issues early during the warranty period in 2021 and received… Read more

troubleshooting assistance at the time. The issue later reoccurred and never went away .

Cap Rouge advised they could not assist further due to the age of the battery, the fact it was not returned during the original warranty period, and because the pack had since been opened for inspection. They offered a $100 discount toward a replacement battery.

While I appreciate the responses provided, I was disappointed a more substantial repair or goodwill solution could not be reached given the original fault history and cost of the battery. Distance and lithium battery freight practicality were also factors in not pursuing the matter further.

Below is the photos of what the battery looks like on the inside when it was opened for the first time.

Purchased a Tebco Transporter electric trike from the local bike shop, this to replace a 15 year old homier pedal trike.. So far the transporter has… Read more

been fantastic, easy to ride and has lots of great features, ie 7 speed auto gear change, fully insulated pack on the rear rack, front rack, full colour info screen for speed, battery power etc. The build quality is excellent and so is the paint work! This trike is great quality, but be aware that quality costs! This bike Has a recommended rental price of $3699 but it is worth the money!!!!

Great bike best service – Picked up my new Alpha from Mitch love it had a bit of a drama he says bring it in I’ll build you another one no hassles . The giys and girls are… Read more

super chill and the bike is fantastic to ride. Did a forty k ride no sore butt or shoulders . Thanks guys great product will send all my friends your way