Frontier Pets
VerifiedABN: 671539868173 reviews
Highly recommend – Incredible food and wonderful customer service! Frontier Pets is an amazing company that truly cares about pets and their owners. My beautiful pug Ruby lived to a wonderful 16 years old, and this healthy food played a huge part in helping her thrive. Sadly, she recently passed away. When I reached out to the customer service team, they immediately refunded the two remaining bags I had left over. Their empathy and support during such a sad time has been incredibly comforting. Thank you so much for everything!
Five star customer service – I bought the Frontier Pets catfood, as it was touted by many as being excellent. The cat didn't think so, and refused to eat it. But then, I suppose because it wasn't served in a particular manner, at a particlar time, and with enough cringing from its owner, the meal was refused. Before he was 'rescued' he was probably dining out at Michelin hat restaurants, hence he was unimpressed! Bloody cats!!! I told FP's and they happily refunded me the cost of the item. Their service and attitude, and courtesy, is commendable. A highly recommended outfit to deal with! But I just want to say, I love cats...it's just that I can't eat a whole one...LOL!
It sounds like you had quite the adventure with your feline friend and Frontier Pets cat food! Cats can definitely be finicky eaters....They really don't like change and we try our best but we can't please them all. Thank you for the kind words regarding our Customer Service Team we really appreciate it. B - Frontier Pets Customer Care
Fast Delivery & Good Quality Food – The delivery was fast, and the food quality was good. My dog's digestion has improved significantly, and the customer care team has been very helpful.
We're so glad to hear that you and your pup are happy with Frontier Pets food! It's wonderful to know that our food is making a positive difference in your dog's digestion. Our team loves hearing about happy customers, and we're always here to help. Thank you for your kind words!
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Thank you so much for your incredibly kind words. We are deeply touched to hear about Ruby and the wonderful 16 years you shared together. It’s clear she was a very loved member of your family and we’re honoured that Frontier Pets was able to be a small part of her journey.
We are truly sorry for your loss and appreciate you taking the time to share your experience with us during such a difficult time. Supporting our customers and their beloved pets means so much to our team and we’re grateful we could offer a little comfort and support when you needed it.
Thank you for trusting us with Ruby’s care and for allowing us to be part of her story. Sending you lots of love and warm thoughts as you remember your beautiful girl ❤️