I was very happy to know I can order online and receive free shipping and not to mention at the best price. I also received my dogs food in two days.
Great experience Budget Pets !!!!

Have purchased food for my dog on eight occasions over the last 20 months and an email advice of dispatch has normally been on the same day the order was placed and delivery here in Tamworth not more than two business days later. By far the best online organisation I deal with .

A wonderful experience, I needed to cancel an order and change my address and the help I received was perfect.

Great price for a 20kg bag of dog food.
Ordered on a Sunday and arrived in Adelaide the following Friday from their Gold Coast warehouse.
Very impressed all round and will order again without hesitation.

Love ordering on line with Budget Pet Products. Is always great service, quality and delivery. Charlie is also very impressed, especially with the massage brush.

Hi,
A courier just delivered the above consignment, on a Saturday even!
Solid packaging & remarkable turn-around time!
Thanks, I’ll be back again.
Cheers,
Steve. Springwood. NSW.

Budget uses a courier that does not deliver to a majority of areas and delivers to a depot. Then because the item is undeliverable you have to wait for it’s return for a refund. I would never purchase from this company again.

This company just NEVER disappoints. Products are a good price, customer service great, turn-around time excellent...Latest order was placed 19 Oct 2020 - delivery 22 October - 3 days and this is in COVID times! Keep up the good work Budget Pet Products! You rock!

Budget Pet Products online store has a clear, easy to navigate website and consistently prompt, efficient and friendly customer service. Products frequently cost less than competitors and free shipping often applies. Very satisfied returning interstate customer. Excellent service and customer experience.

Problems logging in /changing password/then after numerous chats it wouldnt let me pay !!!
Makes it very hard to buy anything
Don't waste your time .They really make it far too hard

Ivy loves her new presents - particularly the packaging!! The Kong puppy toys are great at occupying those sharp puppy teeth, and the comfy elephant is nice for her to snuggle up to. It came really quickly many thanks!

I have been purchasing the Sentinal product for many years and had an exelent service. The product was sent on time every time. Great job, very happy with the service

Not only were their prices really good and communication excellent, delivery was free and the whole lot arrived in 2 DAYS!!! I live in regional Qld and that's unheard of. I am really happy with Budget Pet Products and will be shopping with them again.

Ordered Dog Biscuits online through this store, the company returns a few cents into your account and then charges for the product $118.00, and then sends a text message asking you to respond to their request to action more money on your account. May I add the the amount for the product has already cleared my bank account and still no product. I am appalled and disgusted at this method of payment for online shopping. I have returned their text message asking that they refund the amount paid and cancel the order. Luckily I have ordered the dog biscuits through another supplier. This mob need to get their act together.

This business has offered the worst possible customer service ever. It is frankly a surprise they are still trading. I will never shop here again and will tell every pet owner i come in contact with not to use their business

User friendly website, good communication and prompt delivery service. Expected a long wait for Qld to Vic delivery due to Covid19 postal delays, not so, items arrived within three days. Thanks

Unfortunately my wolfhound has had an allergic reaction to the new brand of Anallergenic dry food biscuits. The previous brand purchased from our local vet 3 weeks ago caused no diarrhoea at all and a girl was finally back to herself after a long dietary trial. The only relapse came from purchasing the new branded Anallergenic biscuits from this site. We stopped the biscuits and the diarrhoea stopped. We will now be going back to purchasing directly from our local vet. Dissatisfied and disappointed. Will be seeking a refund.