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Reviews

Review distribution

5 star
259
4 star
12
3 star
5
2 star
8
1 star
29

dottyb

dottybSydney Surrounds, NSW

Great Service

published

impressed with the very fast Delivery of my Satiety Dog Food and great communication from Budget Pet products online store will definitely buy again and would highly recommend this store

Product Quality
Shipping
Return Claim MadeNo

Always fast.

published

Been buying here for some time, I have Never been unsatisfied, it is always fast.
I buy worming for dogs and cats, and Ragdool dry food. I CAN ONLY RECOMEND THEM.

Product Quality
Return Claim MadeNo
Lynette

LynetteMid North Coast, NSW

  • 5 reviews

Excellent Prompt Service and Prices

published

I highly recommend Budget Pet Products online store. My delivery was
prompt and the products I purchased and the prices are the best I have found.
Thank you for an easy pleasant transaction.

Product Quality
Phil

PhilGreater Melbourne (Outer), VIC

Great products and prices

published

Great products and prices. Free delivery is a bonus and always prompt. Their app is brilliant as well. Return customer over and over as they cant be beaten on price or range.

Product Quality
Return Claim MadeNo

Pippa

Pippa

  • 6 reviews

Professional , Fast Delivery, Quality Products

published

I shop online every few months . Budget Pet Products are budget friendly , have regular sales are fast and efficient . Highly recommend trying this business as you will not be disappointed

Product Quality
Shipping
Return Claim MadeNo

Amazing customer service and the best prices.

published

Just the best customer service.
Hey team. After calling to advise the courier had not left the food, as per the delivery instructions, I called up and your wonderful team sorted this all out. Food was delivered today and pups are happy. And I can't say enough how much I value the exceptional customer service your team has always provided me. It means the world. Thank you so much. Jessie, Muppet & Bear. @muppetandbear

Product Quality
Shipping
Return Claim MadeNo

First time buyer

published

Was easy to order and prompt delivery. Excellent service... will use this site again. Ordered some Revolution Plus for the cat. Prices were excellent and I will be ordering again.. so easy. Thank you.

Return Claim MadeNo

Michelle M.

Michelle M.South East Queensland, QLD

Great service

published

I ordered food via a monthly auto service from another company and after paying,etc no food arrived. When I called the circle of pets, I was informed that they were out of stock and had no idea when further stock would be available.
BUDGET Pet however received my order and it was delivered by 920am the next day. Can't beat that. So I've changed company. Happy Jan, so far

Product Quality
Return Claim MadeNo
1 comment
Budget Pet Products
Michael C.Budget Pet Products

Thanks for taking the time to leave such a great review! We are so happy we are able to provide your pets with the food they need with quick delivery! Licks x

Sarah

SarahSouth East Queensland, QLD

First time buyer

published

Ordered some revolution and wound guard and could not be more happy with the price I paid compared to pet stores! Would definitely recommend buying from this website. They have made a regular customer out of me thats for sure!

Product Quality
Return Claim MadeNo
1 comment
Budget Pet Products
Michael C.Budget Pet Products

Thanks for taking the time to leave such a great review! We are so happy we are able to provide you with affordable pricing for your fur baby. Licks x

SpanielMom

SpanielMomSouth East Queensland, QLD

So quick and easy!

published

I have been using Budget Pet Products for two years now and I am very happy with the service. My orders are always 100% and standard free delivery is so quick. Prices are also good. Thanks!

Product Quality
Shipping
Return Claim MadeNo
1 comment
Budget Pet Products
Michael C.Budget Pet Products

Thanks for taking the time to leave such a great review! We are so happy we are able to provide you with affordable pricing & get your deliveries to your fur babies quick! Licks x


RosieRose

RosieRoseSouth East Queensland, QLD

  • 2 reviews

'DA' best

published

I have been ordering from this company for a long while. The customer service is excellent, the prices are good and your order arrives VERY speedy. I remember ordering one late afternoon and getting the delivery 2 days later! You guys are 'da best'! Thank you!

1 comment
Budget Pet Products
Michael C.Budget Pet Products

Thanks Rosie for taking the time to leave such a great review! We are so happy we are able to provide you with great customer service and speedy delivery! Licks x


Very unhappy

published

Product never arrived and no contact made despite several emails asking where the product was.. there is no contact number I can call. I’m left spending almost $100 and 2 weeks later nothing!!!

Shipping
Return Claim MadeNo
1 comment
Budget Pet Products
Michael C.Budget Pet Products

Julie

JulieSydney Surrounds, NSW

So easy

published

Easy to order. Free delivery. Prompt delivery. Dogs are happy and I’m happy. I’ve ordered a few times now. Never a problem Packed well Saves me having to bring it home from the supermarket

Product Quality
Shipping
Return Claim MadeNo
1 comment
Budget Pet Products
Michael C.Budget Pet Products

Thanks Julie for leaving this fur-riffic review! We are so glad we can provide your fur babies with quickly delivered goods! Licks x


Kiri

KiriGreater Melbourne (Outer), VIC

  • 2 reviews

Best prices!!

published

A friend referred me to budget pet and I will honestly never shop elsewhere for my pet supplies. Absolute best prices - I don’t even shop around anymore because I know I always come back to budget.
Thank you!!

Product Quality
Return Claim MadeNo
1 comment
Budget Pet Products
Michael C.Budget Pet Products

Thanks Kiri for taking the time to let us know how your experience was with us! We are so glad your friend referred you to us! Welcome to the Budget Pet Products family! Licks x

Barbs

BarbsSydney, NSW

Great business for all products for my fur babies

published

I have purchased mine and my mother’s products for our pets for many years and the service and delivery are always outstanding and I have no hesitation in recommending them

Product Quality
Shipping
Return Claim MadeNo
1 comment
Budget Pet Products
Michael C.Budget Pet Products

Thanks Barbs for leaving such a pawsome review! We are so glad we are able to provide affordable prices for your fur babies and your mum's too! Thanks for your recommendation! Licks x

Great products & very affordable

published

Been getting pet related products from budget pet products for several years now and they never disappoint. Always have a great variety of products that are really well priced. Fast delivery and great communication. Highly recommend

Product Quality
Shipping
Return Claim MadeNo
1 comment
Budget Pet Products
Michael C.Budget Pet Products

Thanks Radka for leaving such a pawsome review! We are so glad we are able to provide affordable prices for your fur babies! Thanks for your recommendation! Licks x


Phae D.

Phae D.Mid North Coast, NSW

Excellent

published

Huge range of products, at affordable prices & efficient delivery. Customer service is excellent, easy to deal with in order to fix any issues.
Only issue is running out of stock, can take time before it is available. Notice can be given if requested.

Overall, excellent :)

Product Quality
Shipping
Return Claim MadeNo
1 comment
Budget Pet Products
Michael C.Budget Pet Products

Thanks Phae for taking the time to let us know how your experience was with us! We are so glad our customer service team have been able to help you out with any issues you may have. BPP family. Licks x


Teresa

TeresaSouth East Queensland, QLD

  • 2 reviews

Wonderful service, great prices and fast delivery. Fantastic range to choose from.

published

Buying from Budget pets online has saved me heaps of money.
Couldn’t be more happier with their products and the great prices.
Super easy to use the app to order and I love the automatic reordering.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Budget Pet Products
Michael C.Budget Pet Products

Mary

MaryGreater Melbourne (Outer), VIC

  • 2 reviews

Would never buy from here again

published

Bought a large package of dog food and treats. I usually buy from them every 2-3 months. This time, I had a problem with my order (one of the packets was ripped open and less than half the treats were in the package) and with emails back and forth they concluded that it was a ‘delivery issue’ and they were not going to replace my item.

Product Quality
Return Claim MadeYes
1 comment
Budget Pet Products
Michael C.Budget Pet Products

Hi there Mary

We are sorry to hear about this, could you please send us your order ID in a private message so we can further investigate this. Thanks


Great prices and heaps to choose from..

published

I have ordered from Budget Pet Products Online store a few times now and the prices have always been very good. Plenty to choose from. Delivery is very quick and the driver has always been very professional. I would recommend this place to anyone.. Excellent service..

Product Quality
Shipping
Return Claim MadeNo
1 comment
Budget Pet Products
Michael C.Budget Pet Products

Thanks for taking the time to let us know how your experience was with us! Thanks for your recommendation and welcome to the BPP family. Licks x


Page 1 of 16

Questions & Answers

Dixie

Dixieasked

How much is diet chickenAdvance dog food large size?

1 answer
Budget Pet Products
Michael C.Budget Pet Products

Hi Dixie, thanks for your message! The pricing on Advance Chicken is dependent on the size of bag you are after :) You can see our entire Advance range here: https://www.budgetpetproducts.com.au/new/search/advance/


Lynn

Lynnasked

Hi.

Is there a problem with the website?
I wanted to order some cat food, but the website doesn't work.
It was fine yesterday, but today there seems to be a problem.

Thanks.

1 answer
Budget Pet Products
Michael C.Budget Pet Products

Hi Lynn, thanks for your message. Our website seems to be working fine on our end, have you tried refreshing your browser? If you're still experiencing issues, please feel free to contact our Customer Service Team on 1300 155 666 weekdays between 9am - 5pm (AEST) and they'll happily put through your order or answer any questions you may have :)


Reviewer

Reviewerasked

Are their products genuine? Eg. Revolution for cats? How can you check this?

2 answers
Dans dog
Dans dog

When purchasing flea, tick or worm treatments in Australia, please be sure to check that there is an APVMA (Australian Pesticides and Veterinary Medicines Authority) registration number or if an item is exempt from this registration number, make sure, please, that the manufacturer has an Australian Customer Service contact number. Always contact the retailer directly to know exactly who you are dealing with. A reputable retailer will be very forthcoming with information so if you are spending hard earned $$ on your much loved pet, call your retailer to know your pet product provider.

Budget Pet Products
Michael C.Budget Pet Products

Thanks Dan, that is correct.
All of our products are 100% genuine and you can find our APVMA number on all of our flea, tick & worming product descriptions.
Any further concerns, please feel free to contact our customer service team on 1300 155 666 between 9am - 5pm (QLD Standard Time Zone).


Get an answer from our members and Budget Pet Products representatives

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