Best Pet Shops
Petstock 🏆 2026
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Warragul Pet stock was fantastic and really helped us with puppy training definitely would recommend them again and the staff are always there and helpful Also always happy to anwser any quick questions when coming In store
Pet Circle 🏆 2026
Great service! The prices are competitive. I am pleased with how fast I received my order. Staff are helpful . Thanks guys.
Budget Pet Products 🏆 2026
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Love them Nothing to think about Shows up every month at a great price
Petbarn 🏆 2026
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I bought two pairs of wahl dog clippers from pet barn, neither of which lasted more than 10 cuts. After the first pair died, I bought a second pair… Read more
on advice of the store (advised dog breed etc). This was around twice the cost of first pair. It lasted same amount of time. Pet barn will not reimburse me as it is outside warranty (12 months). They told me to ring petbarn customer service. Petbarn customer service told me to try my luck with wahl. Disappointing as have been a long standing customer. May as well have purchased online.
Pet Chemist
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Adopting two elderly cats with digestive issues we came across Pet-Chemist, all orders are promptly delivered in perfect condition. I would certainly recommend, Pet-Chemist as a safe & reliable pet requirements supplier.
The Vet Shed
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I purchased a tube of Protexin and it was delivered yesterday. I have to say the delivery was on time as advised but the product was very… Read more
disappointing. I have purchased Protexin from my vet before and I am familiar with the product. Reason I went to Vet Shed was because they were cheaper. When I opened and squirted the tube this morning, what came out was mostly liquid. It appears that the consistency of the medication has degenerated. I called and spoke to Tania at The Vet Shed and was told I needed to provide a video as proof so that they can raise the concern with the manufacturer even though I have advised that I will return the item for full refund. Tania advised this was their company's process. I called again an hour later after sending video as proof and spoke to Kate. She's advised as a veterinarian herself, she sees no issues because when items are shipped, the medication may require time to settle back to normal consistency. I advised that I am still unwilling to give my dog the medication because from past experience with other products, I believe once the consistency has degenerated, it shouldn't be used. Unfortunately, Kate repeated again the process for their company is to go to the manufacturer to do an investigation for a refund even though I want to return the product itself as proof. I am livid as a consumer/customer to be held at ransom for a refund on a product that I believe is defective even after offering to send it back as proof and then told I have to wait on their investigation for an outcome. I will definitely NOT be purchasing from The Vet Shed in future and a valuable lesson that proves, sometimes cheaper is definitely NOT better.
Hi Alan, We’re genuinely disappointed to read this… Read more (+4 replies)
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Company is let down, entirely by the courier service they use.
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Fantastic service and excellent prices highly recomend 100% wont buy anywere else .
The Brooklyn
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My Corgi really loves this bed! He gets right in and looks so comfortable
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This is my second purchase from dog friendly co, our older boy pulled on walks like he was late to an important event… until we got his new harness and bunjee leash. Most recently I bought our 14 week old puppy a new collar. 10/10 recommend!
Pawezy
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It is a great harness for my pug Shadow. I had to replace his old harness. I tried 10 different ones and it was really frustrating. I happen Pawezy harness. It was a great fit and nicely made. Shadow luv it.
Barney Bed
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Our dogs used to sleep on an old couch in our living room, now they have their own Barney Beds and they sleep like babies, the kinds of babies that… Read more
sleep, that is. Visiting dogs and their humans love them too and I think they make the whole room look a little more inviting.
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⭐⭐⭐⭐⭐ 5/5 — Outstanding customer service I have been a long-term and very loyal customer of Vets Love Pets and have never had an issue with their… Read more
service.
My little dog has a very specific prescription-only diet due to medical conditions. The food is quite expensive, but I’m more than happy to pay it because he means the world to me.
Recently, I received a delivery of his prescription food and unfortunately, six cans arrived damaged. They were cracked open and, by the time I received the order, were full of ants. I contacted Vets Love Pets and sent through photos of the damaged cans.
I genuinely suspected that the damage had occurred during the courier/delivery process rather than at Vets Love Pets, and I want to make that clear because I don't believe the damage was their fault.
What really impressed me was how quickly and professionally they handled the situation. In less than 24 hours, they had responded, thanked me for bringing the issue to their attention and arranged to replace the damaged products completely free of charge. They actually replaced the entire 12-can slab, even though only six cans had been damaged, and they also provided me with a $10 voucher towards my next order.
That level of customer service is becoming increasingly rare. I really appreciate how promptly they responded and how easy they made the whole process.
Five stars from me! ⭐⭐⭐⭐⭐ I would absolutely recommend Vets Love Pets to anyone, and I will continue to be a long-term and loyal customer. Thank you for looking after both your customers and their fur babies so well! ❤️
Pawssum
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Very quick and efficient service. Vet Jarrod was so knowledgeable, generous with his time and support. Great Service!
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Never recieved item, delivery was not attempted. I have requested for my money back but has fallen on deaf ears.
Aquatic Supplies Australia
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They are slow with actioning dispatch. Rude and after they ignored me I put up warning in facebook as you can't actually put a review on their home… Read more
page, this is one of the replies:
On Wednesday 29 April 2026 at 10:18:15 am ACST, Aquatic Supplies <> wrote:
We are reporting you to ScamWatch and the Police for this harassment.
Do not contact us again.
[Name Removed] Aquatic Supplies Australia Pty Ltd Web: aquaticsupplies.com.au
Facebook Messenger PO Box 7076 Greenway ACT 2900
Then I receive a slim coat not antibiotic.
Then I received this. I wasted over 40$.
I don't recommend them at all
We will be commencing legal action against you for defamation in court.
Mighty Munch
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Her breath is better and she eats t g em just fine but the yellowing of the teeth did not clear up at all.. She has been on the sticks for 2 months… Read more
now and still no change to the teeth colouring. Yound dog has lovely white teeth so cant follow her progress but both have not got bad breath which the ol girl did have of the dentastix previously used.. so its a plus just not as good as I hoped after watching a 1 month trial on a dog who supposedly had teeth like my ol girl has..
May b an age difference I dont know. She is near on 12 now
Anyway gonna keep using em if for no other reason than they are healthier. And gonna try the hip n joint for a month to see if all.the videos are real or not
I will definitely take a video of her mo events before and hopefully be able to add an improved video with my review after the trial
Sash Beds
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A triumph of style over practicality – I was surprised when the large sized bed arrived in a very small box; vacuum packed with every ounce of air sucked out. The bed took the suggested 72… Read more
hours to reflate but was still lumpy and sagged within the cover. However, when removed from the cover and given a good shake it did start to look more like the product photos. The main bolster cushion is a long sausage filled with some sort of material and the second central cushion a round filled shape and when stuffed back into the cover does form a comfortable dog bed. I ordered a 2nd cover because when one is being washed there basically is no bed just two separate fiber filled cushions. The cover does wash well and my dog does like sleeping in the bed but in fairness he would sleep pretty much anywhere. The bed is stylish and looks good but is pricey and a bit over-hyped.
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I was very satisfied with my pet audit I get super busy and hard to fit things in but they were so happy to just rebook my appointment I had Steph… Read more
and she was super friendly and warming, the audit itself was great as well they knew what they were looking for and made it short n sweet :)
Olly's Box
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Ordered the puppy box and also subscribed for 6 months, to say I am disappointed is n understatement, can't even use 90% of the treats as they are… Read more
designed for adults dogs, only received 2 toys in each box,(3 box's in) advertised as two packs of treats, minimum two toys and an accessory, never received any accessory's and not even two packs of treats in each box, ones a sample... And never more than two small toys. Save your money go else where. Only time I received 3 toys was a promotional free toy for signing up.
PetO
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Fast service and great products, will definitely continue buying from this website.
Petpost
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Delivered 28/09/2026: "Meals for mutts 2.5kg bacon and egg" expiring 30 DECEMBER 2026! Previous orders were fresh with 1 year left. I sent a photo… Read more
and got an unreasonable response. Feeling frustrated. Dog not happy. If I want SHORT DATED, expiring food, there are sites that sell that. Pet Circle always refunds with a sorry. Pet Post admitted about expiring food being "clearance" (which it wasn't, I paid full price).
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Just under 4 years ago I got a kitten from my vet. He was lost and found on the street. My vet had him in a LaLuna cat enclosure. I thought it would… Read more
be a good idea to get one for him because he is an inside cat and he would be safe outside getting some fresh air and bird watch. The zip that allows the “door” opening has come away from the netting so it can no longer be used. Today I phoned La Luna and asked if there was a repair kit. A rude woman who said she was the boss when I asked for the owner, said that there would have been a repair kit included when I purchased it. I told her there was not one and could she please send one. She was extremely rude to me and kept saying there was one included. I again told her there wasn’t. She refused to send me a repair kit. I definitely am not used to being treated like this. For an expensive item around $413 it has not worn well and then to be told they would not supply a repair kit I do not recommend dealing with this company. I’m an age pensioner and have no idea how to fix this so my cat can no longer use his enclosure so is housebound. Thank you for nothing La Luna! Do not deal with this company!
The Dog Line
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Great product range, customer service/knowledge and I personally appreciate the ongoing support when needed. The EZ Educator 900 has been a game changer in our training tool options. Highly recommend
Aquarzon
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These guys are the best aquatic plant sellers I’ve ever found, I was super impressed and I’m autistic and literally never impressed, none of the plants I ordered were damaged at all and all already had healthy root systems.
Flowzy
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Water bowl needs to be sealed better always fine dirt and mosquitoes in water bowl when refilling waste of money
PETSO
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I have been purchasing “pure life” dog kibble since I heard about it and am still purchasing. I have 4 pugs and 1 dashound. They don’t get bored with… Read more
the food as I they have a different flavour with each new bag. They love it, just love it!! As for me, I am happy they are finally getting all the nutrition to meet their daily needs. Thankyou pure life and thankyou pesto for supplying it.
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I ordered some ilium ear drops for my dog with express postage (hoping to avoid a vet visit with him for an ear infection). I realized after placing… Read more
the order that adding the cream could be beneficial but I'd already ordered with express postage. I emailed them immediately, asking if I could add the cream without paying additional postage. They called me first thing the next day and sorted the cream purchase, added to my express parcel and it arrived by lunchtime the next day. Brilliant service, great price. I hope the products do what they need to do and we can still avoid the vet visit (my bull mastiff is a bit of a handful when we go out)
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Purchasing a catio from Betta pet Systems was the best decision I have made for my cats. It came well packaged with very easy instructions on how to… Read more
put it together. They shipped this to Sydney for me. It was very easy to assemble and connected well to the wooden base which I also purchased. My cats are loving it and my escapee cat has now completely stopped all efforts to escape when the door is opened. I also purchased the tunnel so they have access to this outdoor space 24 hours a day. I also liked that I could choose a colour so it matches nicely with my house and fencing. I would highly recommend this product both for the high quality product it is but also for the company who went above and beyond to ensure that it would with the specifications I needed for various holes that were either cut or needed to be cut so this would work for me. This household now has 2 very happy and contended cats that get to enjoy an outdoor space safely.
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Great shop, wide range of healthy fish and plant stock. Heaps of accessories at good prices too. Best part of every visit are the staff, we are yet… Read more
to meet a bad one. They are all fish keepers themselves and are always keen to share their passion and knowledge.
Also worth mentioning that this has been consistent for over 12months of regular visits now.
Specialised pet store vs general supermarket: where should I shop for my pet?
Pet stores carry a greater variety of items and brands, with some pet stores carrying as many as 100+ pet food brands. On the other hand, supermarkets do stock some items for pets, but they are limited - only enough to fill a few shelves in an aisle.
If you’re unsure of whether you can pick up an item for your pet during a quick mid-week grocery shop, or whether you’ll need to schedule a trip to a pet store, consult the table below to see what each usually offers.
| Pet store | Supermarket |
|---|---|
| Extensive range of pet food brands | Limited pet food |
| Broad range of medication + pet supplements | Basic medication |
| Dedicated pet insurance | Broad insurance that also covers pets |
| Accessories and pet training supplies | Some pet accessories |
| Sometimes offers services such as pet washes or adoption days | Don't offer additional in-store services |
What kind of items can you buy at a pet store?
Pet items and supplies sold by pet stores can be summed up into the following:
- Food: dry, wet, vet prescription diets.
- Medication: flea, tick and worm control, antiseptic, toothpaste + supplements such as rose hip powder, stress relief spray.
- Grooming: shampoo, soap, scissors, shears, brushes, nail clippers.
- Cleaning: carpet cleaning, laundry detergent, odour remover, multi-surface cleaner.
- Training: vibrating collars, clickers and harnesses.
- Pet accessories: standard collars, leashes, leads.
- General supplies: feeding bowls, litter trays, toys, plastic bags to clean up any mess while going out for a walk.
You may need to seek out a specialty store for certain animals
Buying supplies is usually pretty straightforward if you're buying for a cat or a dog, as cat and dog food and supplies are found at most supermarkets and pet shops. However, if you have another animal at home, such as a bird, reptile, guinea pig, or any other less common pet, then finding supplies may be a bit more difficult. Some pet stores may stock items for your animal, but you may have to go a bit out of your way to find the right shop.
If you're looking for specific supplies, it's a good idea to call a store ahead about their product range before you visit them in store.
Pet store services
Other than selling pet supplies, some pet stores also offer services catering to the needs of pets.
- Dog washing: Some pet stores, such as City Farmers, offer a mobile dog wash service that travels to your home. In addition to washing your pets until they’re cleaning and sparkling, mobile dog washes often provide extra services such as nail clipping, flea rinses, and an ear and paw pad treatment.
- Puppy school: this involves taking your puppy to training sessions, in which your pet will become socialised and trained to learn skills, such as toilet training, walking on a lead, and following basic commands such as ‘sit’, ‘drop’, and ‘wait’.
- Pet education: Many pet stores will also have articles and videos on their website for free, that pet owners can consult for handy tips and tricks on how to train and take care of their pets.
How much is a dog at a pet store?
The price of a dog from a pet store will depend on various factors, including age and breed of the dog. Certain dog breeds are considered to be more "valuable" than others and thus will be more expensive.
- Pure breed: A pure breed dog, such as a French bulldog, will set you back by around $5000 to upwards of $10,000. Purebreed dogs are harder to find on traditional adoption sites, as they are highly sought after. You'll most commonly find a purebreed at specific breeders.
- Mixed breed: Cross-breed dogs are common in animal shelters and will usually cost around $200 to $400. Animal adoption agencies are eager to find dogs a new home, so it's rare to find cross-breed dogs for more than $400.
Some pet stores have animals available for adoption or will facilitate pet adoption via third party organisations.
Many adopted dogs will also come already microchipped and vaccinated, as this is the standard procedure once stray dogs are brought into a shelter.
Depending on how old your dog is, you’ll need to spend money on getting your dog de-sexed, which can cost around $300 to $500.
What do pet owners spend the most money on?
Initial costs
According to moneysmart.gov.au, you can expect to pay between $3000 and $6000 within the first year of owning a pet.
Some of these costs will include getting your pet microchipped, vaccinated, and de-sexed. Other initial costs include purchasing pet essentials, such as a pet bed, feeding bowl, kennel, pet insurance, and more.
Ongoing costs
After these initial costs, the most significant amount of money pet owners spend will be on food. On average, a pet owner spends around $800 a year on premium pet food. A common challenge faced by pet owners is searching for a brand and type of pet food that's affordable, yet still addresses the nutritional needs of your dog or your cat.
Another aspect that some pet owners might have to spend a significant amount of money on is vet bills. Depending on why your pet is in hospital, you could be looking at spending a large amount of money. However, choosing the right pet insurance for you and your pet may take a weight off your shoulders, and could also save you money in the long-run.
Pet store etiquette
Buying pet supplies from an online store offers the convenience of not having to leave the house, but sometimes you’d rather go into a physical store in person so you can check for yourself whether an item is suitable or not.
So if you’re planning on visiting a pet store, there are a few things to keep in mind.
Unless the store clarifies otherwise, don’t bring your pet - especially if you’re purchasing pet supplies from a supermarket. If you want to bring your pal along for a little adventure to the store, the stores listed further below are pet-friendly and happy to welcome your pet in-store.
Of course, there are still some limitations. In general, ‘pet-friendly’ usually refers to being welcome to conventional pets like cats and dogs, as opposed to the wild possum you rescued on the side of the road.
Some stores also enforce rules, such as requiring that you keep your dog leashed at all times, or secured in a trolley. To be sure of what you can and can’t do; it’s best to consult with the online website or call up the store in advance.
Popular pet-friendly stores
- Petbarn: is pet friendly, the store only requires that your dog is leashed while inside the store.
- PETstock: feel free to bring along your dog or cat, as customers have been told they can bring their pets with them.
- Bunnings: While it isn't a pet store, Bunnings stocks some pet items, and is known to allow ‘friendly’ pets to be brought into the store - but they must either be secured in a vehicle or trolley or carried around the store.
- Best Friends Pet Store: Their website states that ‘pets are as welcome as their owners'.
Conclusion
Overall, pet stores offer all the items you need to keep your best friend happy and healthy. Whether you’re stopping by to pick up a bag of dog food, or bringing in your pet for a wash, many pet stores are convenient, one-stop shops for everything your pet might require.
Hi Jane, thank you for reaching out. We’ve followed up… Read more