Best Pet Shops

Great service and excellent advice very happy with my dogs groom and treatment.

Great first time experience with Pet Cirlce, quick and fast delivery. Will be ordering again , highly recommend.

I ordered my cats Greenies and after 3 days of no communication from Budget I emailed them to enquire where my order was. There was no reply but… Read more

instead an email from the courier saying my order would arrive shortly. Very disappointed with lack of communication. Will not use this company again.

Don’t get caught by Petbarn’s "Click & Collect" trap. I placed an order for Bell & Bone Dental Sticks and Evolution Pill Pillows at their Sunbury… Read more

store. I was charged immediately and received an email confirming the order was ready for pickup. When I arrived, the female staff member was incredibly rude—basically barking at us that the order didn't exist. After we insisted she check the back, her story changed to the items being "out of stock," despite the confirmation email. She only backed down when we showed her the digital receipt. This is the second time this has happened (previously at their Thomastown store). It feels like a deliberate tactic to lure customers into the store only to tell them the items are unavailable, hoping they'll buy an alternative instead. Very dishonest business practice. Save yourself the trip and shop elsewhere.

Excellent customer service, fair pricing, always delivered in time. THANK YOU FROM MONTY!

The jacket for my daushound fits perfectly and is very well made

Excellent range of products. Website easy to negotiate. Discounts regularly available. Free, reliable shipping.

Very Happy Customer – Easy to order, free delivery (for 20kg bag of puppy food), well packed and arrived on time!

My dog absolutely loved her bed. Excellent condition. Arrived promptly. Recommended

We ordered a pill bed for our latge elderly dog. It was beautiful, but it only lasted for less than 6 months, the cover is complitely ripped at… Read more

seams. This is not even his primary bed, he only uses this one occasionally. I'm quite disappointed with the quality, especially considering the price.

ATTENTION: POTENTIAL BARNEY BED BUYERS - THIS IS YOUR WARNING Read this review with my photos. It will give you info you won't find anywhere on their… Read more

website.

I wasn't really sold on this bed to begin with - the lack of information and transparency on their website alongside the self-glazing was already ringing my alarm bells. Flicking between their product pages and the FAQs, you'll find countless contradictions about what their product actually is and how it's meant to perform. The more you dive into their website and the endless [Content Removed] they've scratched up about themselves, the more frustrated you'll get. Especially if you go deep diving AFTER purchasing.

The only reason I bought it was because they offered a size small enough to fit inside my dog's crate and my partner convinced me it would be "a lifetime purchase" and "better than buying her something from Bunnings." We were so wrong. Having this bed side-by-side to our other Dog Friendly Co bed (or in comparison to any of the various dog beds we've had over the years), I'm wondering what on Earth I got for my $474? I'm certainly not new to dog beds but, [Name Removed] seems to be.

To start off, you can't buy the bed with the particular cover/colour you want. You have to buy the cover in addition to buying the complete bed system. When it first arrived, their original 'Bonded Microfibre, 3x thicker than other dog bed' literally disintegrated before my eyes in about 30 seconds after giving my dog a peanut butter treat to entice her to use the bed. She dropped it and her licking the surface of the bed, burnt a hole in it in literal seconds - photo attached.

So I got the alternative cover out to swap them over immediately. Then I find out I have to pull apart and reconstruct the entire bed in order to put the 'cover' on. And the worst part - when I pulled the bed apart, I find out their 'luxury Orthopaedic' secret is cheap polyurethane foam. Literally the same stuff you get in Kmart beds. Are you joking?? No visible layers or support system, they couldn't even splurge on an egg crate. Just a cheap, nasty, flat, foam slab. They are actually delusional.

The bed arrived on the 30th of July. The foam is still yet to expand despite me leaving the bed out untouched for several weeks. An issue several of their customers have that they refuse to address or correct - more photos attached. I took a handheld steamer to the foam at one point in an attempt to get it to expand, still hasn't budged. Their website claims I shouldn't even have to take the cover off in order for it to return to its original size and should fully expand within 7 days. And what are their covers made of? 100% polyester. Real high-quality stuff. No wonder my dog wouldn't lie on it unless I was bribing her with treats.

I've seen some of their other responses to reviews that question the quality of the product. They claim that the foam brick is 'intentionally like that to prevent sag and support weight' which is complete baloney.. Their competitors are offering 10yr no sag guarantees on actual supportive layered systems so they're just cheaping out to maximise profit. The more you read about the founder, the more this claim is confirmed. Another Sydney princess thinking she can drop-ship Alibaba products for an exorbitant price. I had a belly laugh at their FAQs desperately trying to convince everyone their beds made in China are 'definitely not a cheap product or drop-shipped.’ Pretty sure nobody would ask that unless they had a reason to. I don't know who you think you're convincing?

Rest assured, I've communicated all of the above issues directly to them. In their response, they just wanted to argue with me about the quality of the product and essentially told me 'I received exactly what I paid for - definitely a high quality product, don't even worry about it.' You're so right guys, my experience is definitely what I would call high quality. Didn't realise my $474 dog bed would come with all this extra labour and frustration. Is that complimentary or will I find that listed somewhere on my invoice? Can I opt for the low effort option next time and save myself some money?

Admittedly, they have offered me a refund... "Because we wouldn't want you to be stuck with a purchase you're unhappy with, provided the bed hasn't been used." DING, DING, DING!! Yes, because my dog laid on the bed for 5 minutes prior to me changing the cover and then cracking the sads and throwing it into the garage to collect dust, I am now in fact stuck with a purchase I am unhappy with. Because little miss entitlement expects everyone to drive over to bloody Paddington to try before you buy, otherwise just get what you get and don't get upset, right??

More and more people in this country are behaving like her with this 'landlord mentality' like they have a right to scam people out of their money to fund their exorbitant lifestyles, never work another day in their lives and take zero accountability. It is absolutely disgusting, un-Australian and I will be going to social media next. Absolutely sick to death of being tricked into supporting businesses like this.

This woman and her company are an absolute scam and she is in breach of Australian Consumer Guarantees and Protections: When you buy goods, they must work properly. They should do what they are supposed to do and match the description. If a product or service is faulty, broken or not as described, you may have the right to a refund, repair or replacement. Given all the other people I've seen with similar issues, I'm sure you can guess I wasn't confident opting for 'replacement'. They have ignored my request for a refund so I guess they're happy to cover the cost of an ACCC probe?

BUY LITERALLY ANYTHING BUT A BARNEY BED. YOU WILL PROBABLY GET SOMETHING PRICED ACCORDINGLY AND WON’T LOSE ANY SLEEP OVER IT.

Accurate description of harness. Fits well, appears well made & my dog took to it staight away.

I often buy from them as they are excellent service and products!

My boy loved this but half hour in this was the destruction

They are slow with actioning dispatch. Rude and after they ignored me I put up warning in facebook as you can't actually put a review on their home… Read more

page, this is one of the replies:

On Wednesday 29 April 2026 at 10:18:15 am ACST, Aquatic Supplies <> wrote:

We are reporting you to ScamWatch and the Police for this harassment.

Do not contact us again.

[Name Removed] Aquatic Supplies Australia Pty Ltd Web: aquaticsupplies.com.au

Facebook Messenger PO Box 7076 Greenway ACT 2900

Then I receive a slim coat not antibiotic.

Then I received this. I wasted over 40$.

I don't recommend them at all

Fantastic service that Pawssum offer its so traumatic saying good bye to your puppy. Dr Kate came to my home and took care of everything she was very caring and professional. I would recommend this service 100%.

A triumph of style over practicality – I was surprised when the large sized bed arrived in a very small box; vacuum packed with every ounce of air sucked out. The bed took the suggested 72… Read more

hours to reflate but was still lumpy and sagged within the cover. However, when removed from the cover and given a good shake it did start to look more like the product photos. The main bolster cushion is a long sausage filled with some sort of material and the second central cushion a round filled shape and when stuffed back into the cover does form a comfortable dog bed. I ordered a 2nd cover because when one is being washed there basically is no bed just two separate fiber filled cushions. The cover does wash well and my dog does like sleeping in the bed but in fairness he would sleep pretty much anywhere. The bed is stylish and looks good but is pricey and a bit over-hyped.

The only dental stick my fussy Rottweiler will touch. His breathe and teeth are awesome now.

We’re only on our first bag so too soon to give a 5. So far, so good. Our three large breed dogs enjoy the flavour and there has been no change in… Read more

their regular healthy poops. I add a cup to their home cooked evening meal (of beef and veg) and pour some broth over the top and they seem to really enjoy it.

Boogie absolutely loves her Ollys box and is always diving in nose first to pick out her favourite toy and treats. We absolutely love seeing her this happy! A big paws up from our Girl Boogie

I’m very happy with my experience with Responsible Pet Breeders Australia. The overall process was smooth and easy to navigate, which made everything… Read more

stress-free from start to finish. The virtual vet assessment was straightforward and convenient, and the vet was absolutely lovely to deal with. I’m really pleased to be a member and would happily recommend them to others.

Great store and and the products are always well laid out. The staff are very friendly and helpful. My go to pet store for everything. Especially the dog wash.

We’ve used them amongst other pet shops for years. Their pricing is competitive & their shipping times are decent.

BUYER BEWARE – La Luna Pet Care I used La Luna’s online quiz to find the correct pet door insert for my patio door. Based on their own… Read more

recommendations, I purchased the product they suggested — only for it to arrive and not fit at all.

We followed their return process and sent it back in otherwise perfect condition. The only issue? There was a tiny pencil mark (literally a millimetre or two) from the installer trying to measure and make it fit. A mark that could easily be wiped off.

La Luna has now refused to refund us, claiming the product is “unfit for resale” because of that tiny mark.

Very disappointing customer service, especially when we relied on their recommendation system in the first place. Please be extremely careful before ordering and make absolutely sure it will fit — because if it doesn’t, you may be left out of pocket.

Well once again I’ve been conned into buying a water fountain for my dogs and turns out it’s about $250 more expensive than what it should be as it’s… Read more

only as good as the $29 ones!!! The 100% money back guarantee is a lie unless 30% is 100% in your world!! After doing some Bali style bartering they went to 65% after no less than 5 emails back and forth!! If I was a multimillionaire and didn’t own any pets id keep it but I’m not so they can put it back with all of the other returns. The water is filthy and I’ve tried 6 different dogs and a cat and they wouldn’t even bother looking at it let alone drink out of it and the sensor is that sensitive it ran basically the whole time and it still didn’t filter it

Aquazorn has an amazing selection of plants and aquatic stock. The shipping and customer service is top notch and all my plants arrived happy and… Read more

healthy, carefully packaged along with my other items I purchased. Will definitely be purchasing more products in future from Aquazorn. Big thanks to Adrian & the team!!!

Can’t recommend them enough! Excellent cat food range and fast delivery.

Great cat enclosures & runs. I've had mine for years now & they have weathered really well & the cats are really happy to be able to enjoy the… Read more

outdoors in safety from cat fights. I recently had a small issue with one & Alex resolved it, no problem. I can't recommend them enough, everyone who sees my system wants it! Sometimes communication may be a little lax by email so make a phone call to follow up, you'll be happy with their products & it's great to support an Aussie company. Carol

Sent the wrong fish. Making it my problem to sort out, instead of simply fixing their mistakes. Poor problem solving. Parachromis yellow jacket mistaken for a geophagus... come on guys pick up your game.

Could not get over how beautiful Frankie was when he arrived. The attention to detail and quality with these plush toys is next level. Even the… Read more

packaging is gorgeous. These are not just for puppies. I have a beautiful 3yr old rescue who has a lot of anxiety and was waking up to three times a night. Since getting her Frankie, the last 3 nights she's slept through and I've needed to wake her up in the morning - not the other way around. Highly recommend for all pups of any age who need some extra comfort to feel safe in the world. Thank you Riff Raff! I am one very grateful fur mumma.