Best Pet Shops
Petstock 🏆 2026
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This is my cavies 2nd groom here and I've been very happy both times. Staff make sure they are doing what you want. Their prices are great. The staff are all friendly, offering help if you need. We will come back.
Pet Circle 🏆 2026
Unfortunately I must have ordered the wrong products twice so the fault is mine!!
Budget Pet Products 🏆 2026
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Always reasonable prices, good variety of products, and timely delivery.
Petbarn 🏆 2026
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Have been a member with Petbarn for many years and only recently that I’ve discovered express delivery service (within 2 hours) and haven’t been… Read more
disappointed by it. I just ordered two items today at 09:40 and already have them delivered by uber driver at 10:15!!! That’s a ⭐️⭐️⭐️⭐️⭐️ service and loving it! Thank you, Petbarn.
Pet Chemist
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My order was dispensed quickly and was actually delivered to my address instead of having to go to a post office which is not close to me.
The Vet Shed
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This was the first time ordering with The Vet Shed and I have to say they were incredible. One of the products I had ordered was not in stock as yet,… Read more
but the communication to let me know this was pretty instant, and they were happy to accommodate with another item if I didn’t want to wait for the other to arrive. Friendly and extremely helpful, I’ll definitely be placing more orders in the future!
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Really competitive prices - nearly always significantly cheaper than similar online Pet Supply stores. Also far cheaper than physical Pet Supply… Read more
stores. A wide range of quality products to choose from. Very fast delivery. Ordered my latest purchase on Sunday -delivered on Wednesday. (I live in a regional town.) Just make sure you request your order to be delivered by Australia Post, not Aramex couriers. Free postage is a bonus. Highly recommended.
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Very Happy Customer – Easy to order, free delivery (for 20kg bag of puppy food), well packed and arrived on time!
The Brooklyn
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The sizing is off, make sure you get the larger size than you think. The customer service is poor also. When I returned the item they don't have… Read more
postage paid sticker, leaving me out of pocket $26 to send back a bed that was the wrong size and completely their fault.
For an online only brand not to have a free shipping and free returns is really poor this day and age. That is the price of not owning a brick and mortar shop. Really poor customer service and feels like you are talking to a bot.
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Love their no pull bundle. The D Ring makes daily walks so much more easier; no more pulling or struggling with pup. Easy to put on. Overall great quality product that not only looks good and fits, but actually helps with walks and training.
Pawezy
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Ordered two no pull harness with the D link, but when I redirect my dogs the harnesses slip to one side. I can't do them up any tighter or they will be too tight on my dogs. Not sure what to do now :(
Barney Bed
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Our dogs used to sleep on an old couch in our living room, now they have their own Barney Beds and they sleep like babies, the kinds of babies that… Read more
sleep, that is. Visiting dogs and their humans love them too and I think they make the whole room look a little more inviting.
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⭐⭐⭐⭐⭐ 5/5 — Outstanding customer service I have been a long-term and very loyal customer of Vets Love Pets and have never had an issue with their… Read more
service.
My little dog has a very specific prescription-only diet due to medical conditions. The food is quite expensive, but I’m more than happy to pay it because he means the world to me.
Recently, I received a delivery of his prescription food and unfortunately, six cans arrived damaged. They were cracked open and, by the time I received the order, were full of ants. I contacted Vets Love Pets and sent through photos of the damaged cans.
I genuinely suspected that the damage had occurred during the courier/delivery process rather than at Vets Love Pets, and I want to make that clear because I don't believe the damage was their fault.
What really impressed me was how quickly and professionally they handled the situation. In less than 24 hours, they had responded, thanked me for bringing the issue to their attention and arranged to replace the damaged products completely free of charge. They actually replaced the entire 12-can slab, even though only six cans had been damaged, and they also provided me with a $10 voucher towards my next order.
That level of customer service is becoming increasingly rare. I really appreciate how promptly they responded and how easy they made the whole process.
Five stars from me! ⭐⭐⭐⭐⭐ I would absolutely recommend Vets Love Pets to anyone, and I will continue to be a long-term and loyal customer. Thank you for looking after both your customers and their fur babies so well! ❤️
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Bit disappointed, ordered walkies bundle on 2nd august still haven't received it yet, written them few emails, just want them to investigate properly instead of giving me the run around, and to send me my order.
Pawssum
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Had a great experience with pawssum and the vet that visited. The whole process was quick and communication was excellent.
Aquatic Supplies Australia
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They are slow with actioning dispatch. Rude and after they ignored me I put up warning in facebook as you can't actually put a review on their home… Read more
page, this is one of the replies:
On Wednesday 29 April 2026 at 10:18:15 am ACST, Aquatic Supplies <> wrote:
We are reporting you to ScamWatch and the Police for this harassment.
Do not contact us again.
[Name Removed] Aquatic Supplies Australia Pty Ltd Web: aquaticsupplies.com.au
Facebook Messenger PO Box 7076 Greenway ACT 2900
Then I receive a slim coat not antibiotic.
Then I received this. I wasted over 40$.
I don't recommend them at all
Petzyo
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I chose Petzyo for my overweight labrador and I am glad I made the decision . Nico has been on this kibble for over 2 years now and he loves it .… Read more
Initially started him on Petzyo Kangaroo and then switched to Eco-Woofer BSFL . The formulation is well balanced . He has continued to loose weight while maintaining good gut health and digestion . His stools are regular and solid . There is always a reminder before the scheduled delivery and it is easy to change it as per one's requirements . Any dealings with Petzyo team has been prompt and courteous . Overall a very happy customer and a happier dog
Mighty Munch
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Wonderful customer service, fantastic range of products. The dental sticks are a massive hit. Definitely a high recommendation. You will not be disappointed with this company or service.
Sash Beds
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A triumph of style over practicality – I was surprised when the large sized bed arrived in a very small box; vacuum packed with every ounce of air sucked out. The bed took the suggested 72… Read more
hours to reflate but was still lumpy and sagged within the cover. However, when removed from the cover and given a good shake it did start to look more like the product photos. The main bolster cushion is a long sausage filled with some sort of material and the second central cushion a round filled shape and when stuffed back into the cover does form a comfortable dog bed. I ordered a 2nd cover because when one is being washed there basically is no bed just two separate fiber filled cushions. The cover does wash well and my dog does like sleeping in the bed but in fairness he would sleep pretty much anywhere. The bed is stylish and looks good but is pricey and a bit over-hyped.
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I was very satisfied with my pet audit I get super busy and hard to fit things in but they were so happy to just rebook my appointment I had Steph… Read more
and she was super friendly and warming, the audit itself was great as well they knew what they were looking for and made it short n sweet :)
Olly's Box
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Boogie absolutely loves her Ollys box and is always diving in nose first to pick out her favourite toy and treats. We absolutely love seeing her this happy! A big paws up from our Girl Boogie
PetO
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Why are you dropping the points system, I spend roughly 250 a week there and heard the points system is going.... Not happy Jan.
Petpost
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Best prices. Great service. Fast shipping. Would definitely recommend. Thank you.
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BUYER BEWARE – La Luna Pet Care I used La Luna’s online quiz to find the correct pet door insert for my patio door. Based on their own… Read more
recommendations, I purchased the product they suggested — only for it to arrive and not fit at all.
We followed their return process and sent it back in otherwise perfect condition. The only issue? There was a tiny pencil mark (literally a millimetre or two) from the installer trying to measure and make it fit. A mark that could easily be wiped off.
La Luna has now refused to refund us, claiming the product is “unfit for resale” because of that tiny mark.
Very disappointing customer service, especially when we relied on their recommendation system in the first place. Please be extremely careful before ordering and make absolutely sure it will fit — because if it doesn’t, you may be left out of pocket.
Aquarzon
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Processed and delivered quickly, with obvious care taken to package items. All products were in happy and healthy condition.
Flowzy
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It requires a lot of maintenance. Water filter doesnt keep all the yuck out of the water. Needing to clean daily.
The Dog Line
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We couldn't be happier with the Dog Line anti-bark collar and the positive change it has brought to our dogs and our lifestyle. What surprised us… Read more
most was how quickly Daisy and Prince understood what was expected. After only a short period of training, they no longer needed to wear the collar all the time. In fact, simply showing them the collar or putting it on for a few moments is now enough to remind them, and the unnecessary barking stops almost instantly.
We were looking for a gentle, humane solution—not something that would punish our dogs. We simply wanted to encourage better behaviour while allowing them to remain the happy, playful companions they’ve always been. The Dog Line collar achieved exactly that.
As keen caravanners, we love travelling with our dogs and always want to be respectful of other campers and nearby neighbours. Having a reliable, easy-to-use training tool gives us confidence wherever we go, knowing we can keep barking under control without causing our dogs any distress.
Thank you to the Dog Line team for creating such an effective and compassionate product. It has made travelling with Daisy and Prince so much more enjoyable and stress-free. We highly recommend it to anyone looking for a kind, proven way to reduce excessive barking while keeping their dogs happy and confident.
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I ordered some ilium ear drops for my dog with express postage (hoping to avoid a vet visit with him for an ear infection). I realized after placing… Read more
the order that adding the cream could be beneficial but I'd already ordered with express postage. I emailed them immediately, asking if I could add the cream without paying additional postage. They called me first thing the next day and sorted the cream purchase, added to my express parcel and it arrived by lunchtime the next day. Brilliant service, great price. I hope the products do what they need to do and we can still avoid the vet visit (my bull mastiff is a bit of a handful when we go out)
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Purchasing a catio from Betta pet Systems was the best decision I have made for my cats. It came well packaged with very easy instructions on how to… Read more
put it together. They shipped this to Sydney for me. It was very easy to assemble and connected well to the wooden base which I also purchased. My cats are loving it and my escapee cat has now completely stopped all efforts to escape when the door is opened. I also purchased the tunnel so they have access to this outdoor space 24 hours a day. I also liked that I could choose a colour so it matches nicely with my house and fencing. I would highly recommend this product both for the high quality product it is but also for the company who went above and beyond to ensure that it would with the specifications I needed for various holes that were either cut or needed to be cut so this would work for me. This household now has 2 very happy and contended cats that get to enjoy an outdoor space safely.
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Great shop, wide range of healthy fish and plant stock. Heaps of accessories at good prices too. Best part of every visit are the staff, we are yet… Read more
to meet a bad one. They are all fish keepers themselves and are always keen to share their passion and knowledge.
Also worth mentioning that this has been consistent for over 12months of regular visits now.
Specialised pet store vs general supermarket: where should I shop for my pet?
Pet stores carry a greater variety of items and brands, with some pet stores carrying as many as 100+ pet food brands. On the other hand, supermarkets do stock some items for pets, but they are limited - only enough to fill a few shelves in an aisle.
If you’re unsure of whether you can pick up an item for your pet during a quick mid-week grocery shop, or whether you’ll need to schedule a trip to a pet store, consult the table below to see what each usually offers.
| Pet store | Supermarket |
|---|---|
| Extensive range of pet food brands | Limited pet food |
| Broad range of medication + pet supplements | Basic medication |
| Dedicated pet insurance | Broad insurance that also covers pets |
| Accessories and pet training supplies | Some pet accessories |
| Sometimes offers services such as pet washes or adoption days | Don't offer additional in-store services |
What kind of items can you buy at a pet store?
Pet items and supplies sold by pet stores can be summed up into the following:
- Food: dry, wet, vet prescription diets.
- Medication: flea, tick and worm control, antiseptic, toothpaste + supplements such as rose hip powder, stress relief spray.
- Grooming: shampoo, soap, scissors, shears, brushes, nail clippers.
- Cleaning: carpet cleaning, laundry detergent, odour remover, multi-surface cleaner.
- Training: vibrating collars, clickers and harnesses.
- Pet accessories: standard collars, leashes, leads.
- General supplies: feeding bowls, litter trays, toys, plastic bags to clean up any mess while going out for a walk.
You may need to seek out a specialty store for certain animals
Buying supplies is usually pretty straightforward if you're buying for a cat or a dog, as cat and dog food and supplies are found at most supermarkets and pet shops. However, if you have another animal at home, such as a bird, reptile, guinea pig, or any other less common pet, then finding supplies may be a bit more difficult. Some pet stores may stock items for your animal, but you may have to go a bit out of your way to find the right shop.
If you're looking for specific supplies, it's a good idea to call a store ahead about their product range before you visit them in store.
Pet store services
Other than selling pet supplies, some pet stores also offer services catering to the needs of pets.
- Dog washing: Some pet stores, such as City Farmers, offer a mobile dog wash service that travels to your home. In addition to washing your pets until they’re cleaning and sparkling, mobile dog washes often provide extra services such as nail clipping, flea rinses, and an ear and paw pad treatment.
- Puppy school: this involves taking your puppy to training sessions, in which your pet will become socialised and trained to learn skills, such as toilet training, walking on a lead, and following basic commands such as ‘sit’, ‘drop’, and ‘wait’.
- Pet education: Many pet stores will also have articles and videos on their website for free, that pet owners can consult for handy tips and tricks on how to train and take care of their pets.
How much is a dog at a pet store?
The price of a dog from a pet store will depend on various factors, including age and breed of the dog. Certain dog breeds are considered to be more "valuable" than others and thus will be more expensive.
- Pure breed: A pure breed dog, such as a French bulldog, will set you back by around $5000 to upwards of $10,000. Purebreed dogs are harder to find on traditional adoption sites, as they are highly sought after. You'll most commonly find a purebreed at specific breeders.
- Mixed breed: Cross-breed dogs are common in animal shelters and will usually cost around $200 to $400. Animal adoption agencies are eager to find dogs a new home, so it's rare to find cross-breed dogs for more than $400.
Some pet stores have animals available for adoption or will facilitate pet adoption via third party organisations.
Many adopted dogs will also come already microchipped and vaccinated, as this is the standard procedure once stray dogs are brought into a shelter.
Depending on how old your dog is, you’ll need to spend money on getting your dog de-sexed, which can cost around $300 to $500.
What do pet owners spend the most money on?
Initial costs
According to moneysmart.gov.au, you can expect to pay between $3000 and $6000 within the first year of owning a pet.
Some of these costs will include getting your pet microchipped, vaccinated, and de-sexed. Other initial costs include purchasing pet essentials, such as a pet bed, feeding bowl, kennel, pet insurance, and more.
Ongoing costs
After these initial costs, the most significant amount of money pet owners spend will be on food. On average, a pet owner spends around $800 a year on premium pet food. A common challenge faced by pet owners is searching for a brand and type of pet food that's affordable, yet still addresses the nutritional needs of your dog or your cat.
Another aspect that some pet owners might have to spend a significant amount of money on is vet bills. Depending on why your pet is in hospital, you could be looking at spending a large amount of money. However, choosing the right pet insurance for you and your pet may take a weight off your shoulders, and could also save you money in the long-run.
Pet store etiquette
Buying pet supplies from an online store offers the convenience of not having to leave the house, but sometimes you’d rather go into a physical store in person so you can check for yourself whether an item is suitable or not.
So if you’re planning on visiting a pet store, there are a few things to keep in mind.
Unless the store clarifies otherwise, don’t bring your pet - especially if you’re purchasing pet supplies from a supermarket. If you want to bring your pal along for a little adventure to the store, the stores listed further below are pet-friendly and happy to welcome your pet in-store.
Of course, there are still some limitations. In general, ‘pet-friendly’ usually refers to being welcome to conventional pets like cats and dogs, as opposed to the wild possum you rescued on the side of the road.
Some stores also enforce rules, such as requiring that you keep your dog leashed at all times, or secured in a trolley. To be sure of what you can and can’t do; it’s best to consult with the online website or call up the store in advance.
Popular pet-friendly stores
- Petbarn: is pet friendly, the store only requires that your dog is leashed while inside the store.
- PETstock: feel free to bring along your dog or cat, as customers have been told they can bring their pets with them.
- Bunnings: While it isn't a pet store, Bunnings stocks some pet items, and is known to allow ‘friendly’ pets to be brought into the store - but they must either be secured in a vehicle or trolley or carried around the store.
- Best Friends Pet Store: Their website states that ‘pets are as welcome as their owners'.
Conclusion
Overall, pet stores offer all the items you need to keep your best friend happy and healthy. Whether you’re stopping by to pick up a bag of dog food, or bringing in your pet for a wash, many pet stores are convenient, one-stop shops for everything your pet might require.
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