Best Pet Shops

Based on 52,781 reviews
Petstock

Petstock 🏆 2026

5.0 
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Christine 4 posts
   Verified

Great service, very helpful & caring staff. Excellent with my very anxious dog.

Pet Circle

Pet Circle 🏆 2026

4.4 
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Melissa D.
 

Thank you very much the products was great I really appreciate it as the price was great too as I am an aged pensioner and my money is precious so I am very very grateful Thank you from Miss Melissa Dalton

Budget Pet Products

Budget Pet Products 🏆 2026

4.6 
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Chic QLD 4 posts
   Verified

I’m very happy with my experience with Budget Pet Products. I’ve been using their delivery service for more than a year now. 2x20 kg bags arrive every 6 weeks without any problems. I’m more than willing to recommend this service.

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Kylie G. 3 posts
 

Excellent communication postage and pricing. So good to deal with.

Petbarn

Petbarn 🏆 2026

4.6 
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Amanda K.
 

Petbarn is great - super fast shipping - great service thankyou Petbarn

The Vet Shed

The Vet Shed

4.9  Summary
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Geoff 2 posts
 

Good product great price arrived on time recommend bye bye

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Bengal Boy NSW 3 posts
 

ordering very easy great range great prices and nil delivery is a bonus

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Harry H. WA
 

Fantastic service and excellent prices highly recomend 100% wont buy anywere else .

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Susan
 

The Brooklyn bed is awesome ...Warm, deep and soft and a favorite at our dog inn .

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maya t. VIC
   Fair Incentive

They provided great customer service when there was a mishap with my order. Overall 10/10 experience and would definitely recommend there harnesses the d pull ring is a life saver.

Pawezy

Pawezy

4.6 
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Guy WA
 

Amazing product. Extremely high quality materials, design and assembly. Lani loves it! No more pulling on the collar either

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Jamie NSW
 

Best dog beds on earth. I’ve already bought three over the years, and constantly recommending!!! As a Vet nurse I’m always being asked on… Read more

recommendations for quality orthopaedic beds for post surgery patients as well as our elderly patients. The quality is UNMATCHED!

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Shannan
 

I did a lot of research into ongoing medication for me older dog to secure a reliable and affordable option, before landing on Vets Love Pets. They… Read more

are always very accomodating, with personal, prompt responses via email, making the whole experience easy and thoughtful. The option to keep scripts on file helps make ongoing orders easy to fulfil. Orders were filled and shipped on time, with tracking making it easy to see where and when orders would arrive. I would highly recommend them to friends and family. They are amazing to deal with! Unfortunately, within the veterinary industry, that isn't always the case, especially as your pet ages, with unexpected costs seemingly coming up at every turn! With Vets Love Pets I felt supported and heard as they communicated with empathy and a genuine, human response to what can sometimes be a very vulnerable situation for any pet owner.

Pawssum

Pawssum

4.4 
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Kylie QLD
 

Thank you Pawssum. Dr Callie, was perfect for us. I called for an urgent matter for our 16yr old dog & she came out between 1-2hrs of calling, we… Read more

live in Ashgrove 4060. It was the first time myself and my 2 adult children experienced this before & Dr Callie explained everything in detail about the procedure. She was gentle, patient, understanding and compassionate. As heartbreaking as it was, Dr Callie bought comfort & kindness. I highly recommend Pawssum ⭐️⭐️⭐️⭐️⭐️

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Bill D. SA 2 posts
 

Got these as a gift, so I felt obligated to try. After a few weeks or months, the toys are shedding plastic everywhere. So, long story short, you buy this poison, you are killing your dogs with microplastics—and not even micro, whole shreds of it.

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Corey P. 2 posts
 

Great shop. Had a warranty failure and they sorted it out really quickly and easily. Trust and peace of mind is fantastic in this day and age. Thanks heaps team.

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Reneé QLD
   Verified

Get what you pay for high quality – Absolutely impressed with the quality. With a 14 week old cavoodle who likes to nest and scratch I can see it can take the bites and chews and the… Read more

padding is strong . I wanted something to last and I believe it will. Love the carry arms and how it doubles as a bed when travelling . My puppy loves it and even better can machine wash it. The straps and hooks are high quality also . Just hope he doesn't out grow it but he can stretch out over the sides . The strap is long enough for him to also see out the window but not allow him to jump around the car .

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Mr F. 2 posts
 

My chihuahua hated them. Would never touch them. I started seeing untouched bags of these at friends and family members houses who also bought them… Read more

and their dogs also won't touch them. I gave one bag away to friends at the dog park to mixed reviews. Just opened my second bag after giving my doggo a couple of months break to see if he'd try it again... no luck. Donating this second bag also.

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MARJEN VIC 4 posts
 

It was a pleasure to have Steph to go over our property to ensure we had everything we needed to house and nurture our German Shepherd dogs and to… Read more

produce amazing puppies. The entire process was easy. The attached photo was taken around seven years ago.

Olly's Box

Olly's Box

4.7  Summary
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Unhappy customer WA
   Verified

Ordered the puppy box and also subscribed for 6 months, to say I am disappointed is n understatement, can't even use 90% of the treats as they are… Read more

designed for adults dogs, only received 2 toys in each box,(3 box's in) advertised as two packs of treats, minimum two toys and an accessory, never received any accessory's and not even two packs of treats in each box, ones a sample... And never more than two small toys. Save your money go else where. Only time I received 3 toys was a promotional free toy for signing up.

PetO

PetO

4.4 
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Kaylene 2 posts
 

Ordering product online was easy and had the click and collect option. I was also notified when ready to be collected.

Petpost

Petpost

4.0 
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Choi
 

Delivered 28/09/2026: "Meals for mutts 2.5kg bacon and egg" expiring 30 DECEMBER 2026! Previous orders were fresh with 1 year left. I sent a photo… Read more

and got an unreasonable response. Feeling frustrated. Dog not happy. If I want SHORT DATED, expiring food, there are sites that sell that. Pet Circle always refunds with a sorry. Pet Post admitted about expiring food being "clearance" (which it wasn't, I paid full price).

Petpost
Petpost    

Hi Choi​, Thanks for taking the time to leave us a… Read more

PETSO

PETSO

4.4 
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Brett 19 posts
   Verified

Great unit. We got the Pura Max 2 delivered fast and works a treat. Currently on kitten mode but manually triggering a clean using the app works… Read more

awesome. Have since purchased some back up supplies like extra bags, deodoriser and this was also sent quickly. Thanks Petso. Really make pet shopping easier than most companies out there!

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Elizabeth WA
 

We bought the large, one piece door and it is very good quality and looks great. Quite easy to install (we are not very handy). The people at La Luna were very helpful advising us on what we needed to fit it to our bi-fold doors.

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Nicole SA 5 posts
 

First time buyer.. I was nervous. Reading the reviews. They are true to their words. Post out on Monday and arrived on Wednesday morning. No… Read more

damage. Still wet in paper towels inside a plastic zip lock bag. They arrived healthy and no pest (hidden snails).. so wow to receive a freebie plant. Very customer

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Daniel WA
 

The Dog Line does not only provide excellent installation services but also goes the extra mile in maintaining the installation. Colin was of great help when fixing an urgent situation which we greatly appreciated - great job.

Flowzy

Flowzy

4.0 
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Jmac QLD 2 posts
 

The fountain worked for 8 months. I ordered new filters and water bowls as an ongoing supportive customer .Then it stopped holding charge.We have met… Read more

every ridiculous demand that this company has requested including multiple photos and videos of the fountain not working, including the plug and chord. We have just sent an email requesting immediate rectification and now just radio silence So , good product until it’s not Don’t waste your time with extended warranties or guarantees as it’s simply not there !!! It’s not an Australian company but out of China That’s why there is no contact number 24/7 service - what a joke (!)

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Julie-ann B. QLD 2 posts
 

I ordered some ilium ear drops for my dog with express postage (hoping to avoid a vet visit with him for an ear infection). I realized after placing… Read more

the order that adding the cream could be beneficial but I'd already ordered with express postage. I emailed them immediately, asking if I could add the cream without paying additional postage. They called me first thing the next day and sorted the cream purchase, added to my express parcel and it arrived by lunchtime the next day. Brilliant service, great price. I hope the products do what they need to do and we can still avoid the vet visit (my bull mastiff is a bit of a handful when we go out)

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Aaron H. QLD
   Verified

Great shop, wide range of healthy fish and plant stock. Heaps of accessories at good prices too. Best part of every visit are the staff, we are yet… Read more

to meet a bad one. They are all fish keepers themselves and are always keen to share their passion and knowledge.

Also worth mentioning that this has been consistent for over 12months of regular visits now.

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HAH NSW 7 posts
 

Purchasing a catio from Betta pet Systems was the best decision I have made for my cats. It came well packaged with very easy instructions on how to… Read more

put it together. They shipped this to Sydney for me. It was very easy to assemble and connected well to the wooden base which I also purchased. My cats are loving it and my escapee cat has now completely stopped all efforts to escape when the door is opened. I also purchased the tunnel so they have access to this outdoor space 24 hours a day. I also liked that I could choose a colour so it matches nicely with my house and fencing. I would highly recommend this product both for the high quality product it is but also for the company who went above and beyond to ensure that it would with the specifications I needed for various holes that were either cut or needed to be cut so this would work for me. This household now has 2 very happy and contended cats that get to enjoy an outdoor space safely.

Salesman and woman holding dog in pet store

Specialised pet store vs general supermarket: where should I shop for my pet?

Pet stores carry a greater variety of items and brands, with some pet stores carrying as many as 100+ pet food brands. On the other hand, supermarkets do stock some items for pets, but they are limited - only enough to fill a few shelves in an aisle.

If you’re unsure of whether you can pick up an item for your pet during a quick mid-week grocery shop, or whether you’ll need to schedule a trip to a pet store, consult the table below to see what each usually offers.

Pet storeSupermarket
Extensive range of pet food brandsLimited pet food
Broad range of medication + pet supplementsBasic medication
Dedicated pet insuranceBroad insurance that also covers pets
Accessories and pet training suppliesSome pet accessories
Sometimes offers services such as pet washes or adoption daysDon't offer additional in-store services

What kind of items can you buy at a pet store?

Pet items and supplies sold by pet stores can be summed up into the following:

  • Food: dry, wet, vet prescription diets.
  • Medication: flea, tick and worm control, antiseptic, toothpaste + supplements such as rose hip powder, stress relief spray.
  • Grooming: shampoo, soap, scissors, shears, brushes, nail clippers.
  • Cleaning: carpet cleaning, laundry detergent, odour remover, multi-surface cleaner.
  • Training: vibrating collars, clickers and harnesses.
  • Pet accessories: standard collars, leashes, leads.
  • General supplies: feeding bowls, litter trays, toys, plastic bags to clean up any mess while going out for a walk.

You may need to seek out a specialty store for certain animals

Buying supplies is usually pretty straightforward if you're buying for a cat or a dog, as cat and dog food and supplies are found at most supermarkets and pet shops. However, if you have another animal at home, such as a bird, reptile, guinea pig, or any other less common pet, then finding supplies may be a bit more difficult. Some pet stores may stock items for your animal, but you may have to go a bit out of your way to find the right shop.

If you're looking for specific supplies, it's a good idea to call a store ahead about their product range before you visit them in store.

Pet store services

Other than selling pet supplies, some pet stores also offer services catering to the needs of pets.

  • Dog washing: Some pet stores, such as City Farmers, offer a mobile dog wash service that travels to your home. In addition to washing your pets until they’re cleaning and sparkling, mobile dog washes often provide extra services such as nail clipping, flea rinses, and an ear and paw pad treatment.
  • Puppy school: this involves taking your puppy to training sessions, in which your pet will become socialised and trained to learn skills, such as toilet training, walking on a lead, and following basic commands such as ‘sit’, ‘drop’, and ‘wait’.
  • Pet education: Many pet stores will also have articles and videos on their website for free, that pet owners can consult for handy tips and tricks on how to train and take care of their pets.

How much is a dog at a pet store?

The price of a dog from a pet store will depend on various factors, including age and breed of the dog. Certain dog breeds are considered to be more "valuable" than others and thus will be more expensive.

  • Pure breed: A pure breed dog, such as a French bulldog, will set you back by around $5000 to upwards of $10,000. Purebreed dogs are harder to find on traditional adoption sites, as they are highly sought after. You'll most commonly find a purebreed at specific breeders.
  • Mixed breed: Cross-breed dogs are common in animal shelters and will usually cost around $200 to $400. Animal adoption agencies are eager to find dogs a new home, so it's rare to find cross-breed dogs for more than $400.

Some pet stores have animals available for adoption or will facilitate pet adoption via third party organisations.

Many adopted dogs will also come already microchipped and vaccinated, as this is the standard procedure once stray dogs are brought into a shelter.

Depending on how old your dog is, you’ll need to spend money on getting your dog de-sexed, which can cost around $300 to $500.

What do pet owners spend the most money on?

Initial costs

According to moneysmart.gov.au, you can expect to pay between $3000 and $6000 within the first year of owning a pet.

Some of these costs will include getting your pet microchipped, vaccinated, and de-sexed. Other initial costs include purchasing pet essentials, such as a pet bed, feeding bowl, kennel, pet insurance, and more.

Ongoing costs

After these initial costs, the most significant amount of money pet owners spend will be on food. On average, a pet owner spends around $800 a year on premium pet food. A common challenge faced by pet owners is searching for a brand and type of pet food that's affordable, yet still addresses the nutritional needs of your dog or your cat.

Another aspect that some pet owners might have to spend a significant amount of money on is vet bills. Depending on why your pet is in hospital, you could be looking at spending a large amount of money. However, choosing the right pet insurance for you and your pet may take a weight off your shoulders, and could also save you money in the long-run.

Pet store etiquette

Buying pet supplies from an online store offers the convenience of not having to leave the house, but sometimes you’d rather go into a physical store in person so you can check for yourself whether an item is suitable or not.

So if you’re planning on visiting a pet store, there are a few things to keep in mind.

Unless the store clarifies otherwise, don’t bring your pet - especially if you’re purchasing pet supplies from a supermarket. If you want to bring your pal along for a little adventure to the store, the stores listed further below are pet-friendly and happy to welcome your pet in-store.

Of course, there are still some limitations. In general, ‘pet-friendly’ usually refers to being welcome to conventional pets like cats and dogs, as opposed to the wild possum you rescued on the side of the road.

Some stores also enforce rules, such as requiring that you keep your dog leashed at all times, or secured in a trolley. To be sure of what you can and can’t do; it’s best to consult with the online website or call up the store in advance.

  • Petbarn: is pet friendly, the store only requires that your dog is leashed while inside the store.
  • PETstock: feel free to bring along your dog or cat, as customers have been told they can bring their pets with them.
  • Bunnings: While it isn't a pet store, Bunnings stocks some pet items, and is known to allow ‘friendly’ pets to be brought into the store - but they must either be secured in a vehicle or trolley or carried around the store.
  • Best Friends Pet Store: Their website states that ‘pets are as welcome as their owners'.

Conclusion

Overall, pet stores offer all the items you need to keep your best friend happy and healthy. Whether you’re stopping by to pick up a bag of dog food, or bringing in your pet for a wash, many pet stores are convenient, one-stop shops for everything your pet might require.