Ordered 2 Wag Dog Treats Kangaroo Teeth Cleanser Bone 2 pack, a shampoo and a few other stuff.
Due to the current covid related delays, the delivery came after 4 weeks by which time i had forgotten what all i had ordered.
Found 1 bully stick in the box and i thot maybe thats what i ordered.
Went back yday to reorder a few items and realised they had just put in a bully stick instead of the 2 kangaroo teeth costin $20.
Spoke to customer service and all they said was human error, sorry. And v r sending u a new 1.

Keep ur eye on the actual invoice. What a rip off.
Never going back.

Gave clear evidence of a lower price elsewhere the day after ordering. Essentially told that unless it it online and they can add the product to a cart then it’s not valid.

Customer service rep’s attitude was exceptionally poor, rude in fact. Will be sourcing my pet products elsewhere with a more concrete and reputable ‘guarantee’. Do yourself a favour and do the same.

great communication and fast delivery. fair price. dont like the Automatic ordering (re-order) ,I was caught twice and that create me trouble to cancel it. it even was delivered to me and i was charged. this system is wrong and should be cancelled.

Very efficient and only too happy to sort out an order that I can't change etc. Great prices and delivery timeframes are always exceptional, even during COVID lockdown. Always my GO TO for my pet's needs.

Very fast shipping the first few times you ordered then it, then every time after that it would take a week till you receive the orders. Price are very comparable but Pet domains have faster shipping.

Buyer beware of Automatic ordering system they send you product and charge your account without contacting (Say they send emails that you don't receive) and then say they will not refund just offer credit !!

The price, quality and condition of the carob buttons I bought were good. Delivery was slow but no doubt that was due to the Covid-19 pandemic.
However, I nearly got caught again by the confusing checkout. I tried hard NOT to set up automatic ordering but it happened again anyway. Once I contacted Pet Circle it was rectified but checkout definitely needs rewriting.

Very bad experience - will never purchase from again. Have not received items and instead have received lies and contradicting information about how/why the order couldn’t be fulfilled. I understand issues happen, yet there was no phone number to call to resolve quickly and questions posed in email responses (from staff) yet the complete opposite was actioned. Have spent nearly two weeks attempting to resolve. Do not enjoy leaving negative reviews yet I am very, very disappointed with this level of service. Not worth the discounted prices in the slightest - you pay for it in customer service!

I set up auto delivery which involeso Petcircle storing my card details. Shortly after I have had fraud on my card and the bank says Petcircle is not unknown for this. I then tried to cancel my auto delivery on-line, no obvious way, so I have to contact a customer service operator. Very concerning.

Good size bag for my bull mastiffs, delivered within days and I have already noticed a improvement with their gut health!!! The auto delivery is a bonus. Thanks Pet Circle.

They have taken money out of my account without my permission and now want to leave a credit on the account. I will never ever buy / order anything from these people.

I have a recurring order and I always receive notice of it when it's due and it always arrives promptly. And my dog loves it. So convenient and stress free.

i orderd $100 worth of cat food and it never came everyday i have contacted pet circle and they keep saying it is with the courier amd will be deliverd at 6pm nothing has ever came total scam same old auto mated messages totally discracefull and a big joke another online scam company will never do future business with them again big scam

This was so convenient, really fast delivery very affordable and was delivered right to my door definitely recommend. My puppies loved their treats definitely time to reorder and stock up!

Satisfied Customer. I will Continue to purchase Flea, Tick, Worming Tablets and Dry Dog Biscuits along with toys and treats from Pet Circle. Great Prices. Quick Delivery. Excellent Chat Service.

Petcircle has always been prompt with delivery, great prices, great products, great customer service not to mention quick return emails. Staff are always exremely accomadating. Thankyou so very, very much.

Price was perfect and delivered to my door even better. A very happy customer and pet owner. I’m sure I will be doing it again as needed. Thanks pet circle

Excellent service from the minute you place the order to the arrival of the products. 100% would recommend anybody with animals to use Pet Circle. Even placing an order over the telephone is outstanding. Look into placing an order for your animals soon.