Fujitsu

Quick diagnosis of fault by technician, identified faulty part, he had on hand in his vehicle, so no delays chasing parts. Why waste time with non genuine repairers, far more efficient to deal direct with Fujitsu.

Awesome technician great customer service, job was done without any hassles, and cheaper than all the other quotes. Would definitely recommend staying with your brand name servers. Daniel was our technician.

Serviceman on time and had handy hints to keep my unit working efficiently. Great bloke, answered all my questions and checked everything including ducting in the roof. All paperwork completed Immediately.

Although it took a few weeks to get an appointment, on the day, Serviceperson attended punctually. He was professional, and communicated each of the steps he took, in clear and articulate manner. Payment and paperwork completed efficiently.

The serviceman was porfessional and told me honestly about the capability of the air con. He checked in the roof to see if the ducting was loose and did a thorough check of the system, and cleaned the coil.

Mark attended exactly on time. A credit to the Company, he was professional and thorough and I rate him and the Company highly. All paperwork completed immediately and copies emailed to me while he was at the house. Thank you.

Fujitsu provided an honest appraisal of my air conditioning system and it was a free assessment. Greatly appreciated. The Technician was extremely professional and I believe he provided excellent advice.

Kelvin the technician, assured me my older reverse cycle air conditioner unit was operating OK after checking it out and running it for a length of time.
He gave me lots of useful informative tips and questions to ask when the time comes to replace my system in the future. Hopefully not this summer.

your team diagnosed problem which was fault of installer who corrected it next day.gas leak was fixed at no charge to us.so far all is well with the unit.thanking you for prompt service.

Happy with the repair and the professionalism of technician who fixed my air conditioning unit, certainly will be recommended to any clients who needs after sales service. Thank you for a great work

I would like to give a shout out to Kelvin the technician (Perth WA) who was very professional answered all my questions and took the time to thoroughly check out the outside and inside components of my Fujitsu air conditioner. Well done and much appreciated.

Arrived on time and very polite. They worked methodically, found the problem which due to the installers and not with the Fujitsu air conditioner. Great service and happy with the product. Thanks

Five year old unit that had comms fail and Fujitsu would not assist with warranty cover considering it went out of warranty one year and six months. Had other brands assist with warranty after two years out of warranty.

Answered my email same day. Got a technician out in 7 days over the holiday period which is exceptional. Extremely happy with the service given and all problems we solved the same day that was under warranty.

Prompt and timely
Knew exactly where to focus and sorted issues well.
It was ckear that the customer was the focus.
Had to return for parts. Pre christmas - very happy with service

Great service and didn't have to wait days for them to come out ,fixed the problem and attended to another issue we weren't aware of, very much appreciated
I also found the person that first took my call was very helpful and polite

This is how all good company service should run .I found the gentlemen to be punctual and on time and were only to happy to answer any questions i had .Good work boys well done.

Perfect service from the young man that came to fix our Air conditioner ,especially when it was a hot day. Very professional .Was a problem for the one that installed the air conditioner ,so he could not fix it himself , but made sure we had the details and a video of the part that was leaking all ready for the installer of the air conditioner to see where it leaked.. Next airconditioner will definally be from Fujitsu.

A claim for warranty just outside the five years was approved and fixed. An early start due to the heat and it was repaired without fuss - courteously, professionally and promptly.