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21 reviews
David A.
David A.
 

Review of G Plan I signed up for their plan on March 24, 2025, and had an appointment with their doctor shortly after. During the appointment, I received my lab script and completed my blood work on March 25. However, I never heard back from the doctor for a follow-up consultation. Instead, I received an email from G Plan asking me to ensure my… Read more

blood work was completed—even though it had already been submitted. I emailed their team to clarify that they should have received it and followed up with a phone call, which was supposed to expedite the process. Unfortunately, today—Saturday, April 5—I am still waiting for a resolution. After spending over an hour on hold, I was disconnected and had to call again. I waited another 25 minutes, only to be told I still have to wait for their team to resolve the issue. This experience has left me feeling disappointed in G Plan's poor customer service, lack of follow-through, and weak communication. Overall, this has eroded my trust in their company. There are many other companies out there with competitive pricing, fast turnaround times, and excellent customer service. Sadly, G Plan does not fall into that category. Reviewed by David Anderson

Tamar G.
Tamar G.
  Verified

Total Scam – They make it seem like the injectable medication is included in your plan for free. You have to check out for $129 before choosing your medicine. After checking out, you see the injectables are $1200+!! The only option you have for included medication is Metformin, which you can get for $5 online and not pay $129 monthly. The whole intake with the… Read more

'doctor' was so shady. During my video consultation, the person I spoke with before the doctor was sitting in her living room, with her face barely visible at the bottom of the screen. She told me a certain doctor would be joining, but it ended up being a different one. The doctor wasn't even on video, but I had to be? It felt unprofessional, and you could tell from the background noise that she was in another country. She spoke for less than a minute, told me to try the Keto Diet, and left. It states on their website to contact them within 30 days for a full refund. When I spoke with them, they told me they will not offer the refund because I had a video consultation. What consultation?? Eat Keto!? That is literally all she said and left! Stay away from this company! Charges have been disputed with my card company, hopefully I will get the refund.

Sandra A.
Sandra A.
 

SCAM!! – Wasted almost $700 and they refused to refund anything! DO NOT sign anything w G Plans unless you just want to throw money away. They are running a SCAM!!

Deborah Sandon
Deborah Sandon
 

SCAM!!!! Do NOT be fooled. This is NOT GOLO. I tried to cancel as soon as I realized it was the wrong company – SCAM! I forgot to look at the reviews before I signed up. As soon as I signed I realized it was NOT GOLO. My bank notified me that it looks like fraud and asked if I wanted to approved the purchase. Turns out they tried to charge me 3 times for 3 different amounts. Luckily they only got the first charge of $39, but apparently they tried to… Read more

charge $27.10 and $125 after that! (All on the same day). Had to close my card and wait for a new one.

Kellie
KellieWA
 

Awful customer support – Don’t sign up for this. Such a rip off. Supposedly a 30 day money back guarantee if the program is not suited. Took me weeks to get a response asking for a refund from customer support, which they refused to provide.

Sonia Cavallaro
Sonia CavallaroNSW2 posts
 

RUBBISH - SCAM ALERT – SCAM ALERT !!! They take your money, when you advise them you state you no longer want their service, they still take your money ! SCAM ALERT !! RUBBISH SERVICE

JP E.
JP E.
 

RIP OFF/ CAN NOT CANCEL – G-plan Do not buy!!!! Rip off!!! Liers !!!!! Been trying to contact these people!!! Have lefted messages after messages!!! Have emailed!!!!! These people will not return calls or emails!!!! Do not buy!! You can not cancel this program!!!! Been trying since I first got this program- may 3!!! $156 is what I paid!!!!! Sorry, sorry company!!!!

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Dockerelle
DockerelleWA16 posts
 

Do not do trial for $1 – I thought it was great I could try the diet for a week and see if I like it. I decided to cancel. I went to settings to cancel and I have to phone to cancel. I am in Western Australia and this Is American. I phoned in the middle of the night and guess what? No one is available!! I have emailed and no one replies. Do not use as its after your money not your health

anyonmaus jffjiw
anyonmaus jffjiw
 

g plans – i bought thinking this was legit and as soon as i checked the reviews i realized it was a scam and i am freaking out i am about to cry and they have already charged the 52 and i cant cancel only during 9 till 4 and even then everyone is saying u cant cancel it anyway

pmb2142
pmb2142NSW6 posts
 

Don't touch it!! – Think really hard before taking up a subscription with these guys. I thought it was a single annual payment around $AUD60... I have just realised it is a monthly subscription! I did not access the site after the first few weeks. I just noticed a fee on my credit card and thought it was an annual auto-deduction. I wrote to the company seeking the… Read more

amount be refunded. It was in this process I found they have been charging me EVERY month. The company is unwilling to refund any of my money. Be very careful and read all the terms and conditions.

se41664
se41664
 

Don't Buy!!!!!!! - It's just a money-hungry plan – I first bought this thinking it was a one-off plan to get access. It started off with a survey and it seemed nice then the money started showing. ANY chance they got there was pop-up after pop-up of "deals" that clearly were just a money-hungry scam. You have to exit out of multiple just to get to the home page. I decided to cancel straight away… Read more

something seemed off - I tried to cancel but I couldn't - if you want to cancel don't bother calling just email them right away and READ THE TERMS OF SERVICE. Only the Pro plan gets a money-back refund, nothing else!

Amber
Amber
  Verified

Scam! – They lure you in with a fake 30-day guarantee but then in the end will not give you a refund. Even though the app doesn't work!

Corey Margo
Corey Margo2 posts
  Verified

Help Report G-Plans Scam – This company is actually a scam, and for some reason no one has reported it to this level. Now is the time. I signed up for a 1-time $39 fee and then they charged me a second month. I attempted to cancel by calling which is what they say, but literally no one answers the phone. They will then tell you via email “you’re too late.” So I looked into… Read more

it and on the Better Business Bureau page (which it looks like they temporarily deleted), Trustpilot, Yelp, Sitejabber, Facebook, Reddit, etc there are HUNDREDS of people who were scammed in a similar way. I linked some below:

https://www.trustpilot.com/review/www.g-plans.com?stars=1 https://www.sitejabber.com/reviews/g-plans.com/amp https://m.facebook.com/pg/G-Plans-by-Dr-Goglia-277837812781050/reviews/ https://www.reviewopedia.com/g-plans-reviews

Finally, I did a little experiment of commenting on their Instagram about their malpractices abs they just delete comments. Then they block you. My friend and I did this from several accounts and also saw other people’s negative comments deleted. They delete any shred of exposure to their criminal behavior.

Take 2 seconds to report your experience so that this can be resolved: https://reportfraud.ftc.gov

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Sarah G.
Sarah G.NSW2 posts
 

Money making scam – Beware - you think u are signing up for a month but read the fine print…they take 12 months payment in advance. They say “money back guarantee “ but refuse to honour it Citi g “fine print”. SCAM ALERT

VS L.
VS L.VIC
 

Deserves Zero - Fraudulent Operations – It deserves a zero. Agreed to trial USD$39 for one month (via social media advertisement), then 3 other charges were attempted by them (stopped by fraud team at my credit card provider). When questioned, G plans insisted subscription was for annual plan of extra $159 with NO refund period (note: the advertised price to upgrade had a HUGE $22 but… Read more

no terms and conditions were stated on social media advertisement, and I specifically declined all other offers. No means No, G Plans). They refused to respond further regarding refunds for the month trial actually signed up for. G plans then waited for 30 days to pass to advise that month has passed, membership is cancelled and naturally not entitled to any refunds. All this while I did not receive any subscription details to access the supposed product/service, so have been robbed of money in plain daylight! Very unsavoury underhanded tactics/operations by G plans.

ATTORNEY A
ATTORNEY ANSW
 

BUYER BEWARE - DO NOT JOIN - IT IS A SCAM – I joined and paid for a Pro-plan USD$39 (1 month) and then upgraded to a Power Plan USD$60 (2 extra months) and once payment was made I received my diet plan and I could not eat most things their as it did not cover my food allergies which I highlighted in the questionnaire. I emailed straight away (not even 2 hours later) to cancel as part of… Read more

the 30 day money back guarantee. I sent 5 emails, and called 4 times to get an IVR and then the call hung up. Paying international call fees each time.

I called again and spoke to a Lexi and also she said the following: Because you upgraded from the Pro-plan to a Power Plan you are not covered by the 30 day money back guarantee.

Had I stayed on the Pro-plan I would have received my money back.

I asked her to direct me as to where this is written so that the consumer is made aware of this during the purchasing process, and she directed me to the website:

"Yes! We’re so confident in the Pro Plan monthly subscription and the results you can achieve, that we offer our customers a 30 day money back guarantee! This 100% money back guarantee only covers our Pro Plan monthly subscription. Any subscription upgrades (Power Plan, Annual Plan, Trial Plan) or physical G-Plans products do not come with a 30-day money-back guarantee."

THE LITERAL INTERPRETATION OF THE ABOVE DOES NOT STATE THAT IF YOU UPGRADE FROM THE PRO PLAN YOU LOSE YOUR MONEY BACK GUARANTEE

Appalled
Appalled
 

Scam! – If I could give this zero stars, that would be far more accurate. There is a lack of disclosure of the price, and following cancellation they will not refund you. It cost me $416.22. I would not have proceeded at that price. It is way overpriced. It is currently a disputed credit card transaction. Don't give yourself the stress of dealing with this group. Look elsewhere.

Lol
Lol2 posts
 

Beware - complete scam! – I paused the account before the end of my free trial then they still took the full annual fee from my credit card, (despite me only ever agreeing to a monthly rate in the first place!). They advertise a money back guarantee and then claim that their products are so specialised that they cannot refund. They are offering basic recipes that you could find online, & not much else.

Mel
MelQLD2 posts
 

SCAM COMPANY DO NOT SIGN UP – They advertise at least 5 times during the sign up process that they offer a full money back guarantee if you are not happy. However the tiny small print says you are not entitled to a refund, so you will loose your money and the app/plan is crap so dont waste your money. If they do respond to my review, they will deny that they are misleading and… Read more

will blame me saying its my fault that I saw the 5 times in massive letters where it says full refund, but missed the superfast flash of tiny tiny writing once where it says no refunds - that's completely misleading and deceptive and this company should be forced to change the advertising. Do not trust them and do not sign up, there are a million better products out there where you would get ripped off and then treated like crap because you decide its not for you!

greg S.
greg S.NSW3 posts
 

scammers beware – they have taken $251 aus dollars from my credit card without my authority and now wont refund under the 30 money back policy they maintain i signed up for the annual package which i did not they are scammers.

Snowyowl
Snowyowl26 posts
 

UNSCRUPULOUS Rip off – I had heard a lot of good things from someone I had known about this diet. So I decided to give it a try. After less than a week I just did not have the time to pre prepare for 2 cooked meals a day. A family with several health issues was way more important. I have been trying for a month now to cancel my plan with no success. They do not respond… Read more

to emails Facebook messages. Instead of taking $39 per month they have been taking it fortnightly and with the international transaction fee and exchange rate that works out at $57.82. I now have to go to the bank to see what my options are.

I am not asking for anything except they stop the plan. This is a scam pure and simple

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