For the amount of money you pay for these toys, they don't last anywhere near long enough. The band keep breaks, then the band breaks, Garmin send you replacement bands (their Customer Service Dept in Oz is actually excellent) but, after 3 bands, they'd fulfilled their obligation, more or less. Trouble connecting Bluetooth. Now, to connect the watch to your phone you have to have the Garmin Connect app. The battery suddenly only started lasting about 4 hrs, suspiciously, after an update. The time is always wrong. If you try to change the time m...anually it is never accurate. The automatic time is wrong. After an hour trying to set the time accurately to the 1194 clock, I peaked and threw it into the bin, along with my original with the broken band. That's about $400 in the bin. I pulled my trusty old $49 Casio out of the draw, waiting patiently there for me! Still ticking after all these years.... It's a pity, I was addicted to the step counter, the weight and the sleep part of it and I'll miss that. But, I'm tired of being conned into modern devices that do not last. These criticisms are probably applicable to all smart type watches.
I would not buy this again
The band broke. The screws heads stripped and when forced the plastic body broke. I then fitted a silicone band that fitted around the watch. Now the battery is dead and I have bought bands that I cannot use.
Purchased in September 2017 for $170.00.
Watch Very Good- Band and construction Hopeless
As a watch it was very good. Data monitoring on a Smartwatch is great.
But the Band is definitely designed to make the watch useless.
Changing the band with the small screws is a nightmare.
After replacing the band a few times the screw holes get larger and eventually the body breaks so a band can't be fitted to the watch.
This should be a replace at no charge or moderate upgrade charge.
This product should never have made it to the market.
Problems with the Watch Band
This product was discontinued for a reason. The screws are too small so the band pulls away from the screws. The first time this happened Garmin offered a replacement free. The second time they refused. On closer examination, I noticed the area where the screw seats has chipped off so it is impossible to replace the band. It is very disappointing that Garmin will not offer some good will towards a replacement for this product. It does not speak well for their customer relations.
Purchased in September 2017 for $200.00.
2nd Replacement watch.
I am returning my 2nd garmin watch vivosmartHr because the band broke. I am disappointed with this product as it didnt even last for 2years. I needed to pay for upgrade 1st time due to lack of replacement of original model Vivosmart. I am one very unhappy customer. I have a relative who has just organised a replacement for same problem.
Purchased in December 2017.
I love my Garmin but the band broke after 8 months and Garmin can't fix it. They can only offer me a refurbished replacement for $60 less than the price of a new watch! So I have a perfectly functioning watch that I'll have to throw away for the lack of a replaceable brand. Very poor sustainability, very poor design and very poor customer service Garmin.
OK but not as great as its made out to be
At first I thought this was a great product, I have never owned any other tracking device so I have nothing to compare it against, so I believe what it tells me. However as time has gone on the info stored on my watch does not transfer onto the app - either not at all or it is very inaccurate with dates, times & activity.
Not great but not bad
Pros- long battery life
Accurate step counting
Cons: strap broke and difficult to replace
Heart rate monitor often innacurate
Stair counter rarely correct
Unable to change skin colour like you can with Fitbit
It often thought I was asleep when I was just sitting on the couch
I had to disable the reminder to move as it was distracting in meetings
I had a Fitbit previously and I gave up on it once the button console fell apart for a 2nd time. I decided to go with Garmin as I figured it would be better quality and tracking but I'm not convinced. It will only require charging after a week and i love how little notification pops up for me once synched with my smartphone.
This was my first foray to step counting
As i do not have anything else to compare with i took to the Vivosmart HR happily. After weeks playing with the HR monitor, i find it not as accurate as I'd like and turning it off saves a battery. It will only require charging after a week and i love how little notification pops up for me once synched with my smartphone.
I had a Fitbit previously and I gave up on it once the button console fell apart for a 2nd time. I decided to go with Garmin as I figured it would be better quality and tracking but I'm not convinced. The step count is far lower than my Fitbit used to be, I'm not sure which one is the most accurate. I constantly have to switch my bluetooth on my phone on/off to get it to even link to my device (whereas my Fitbit never had this issue). I find the info in the app OTT. It does not 'auto track' activities as well as my Fitbit did, in fact it pretty...much doesn't at all or gets the time/activity completely wrong. Has ridiculous activities on their list (ie skydiving, obstacle running, recumbent cycling, RC device/drone) yet doesn't list activities like Pilates, Bikram yoga etc. Have worn it swimming laps & even GPS tracked it but it recorded the distance incorrectly & obviously will record heart rate inaccurately so what is the point? Not impressed with the cost I outlayed for it and will probably go back to a Fitbit.
Good entry level for step counting and heart rate
I got my Garmin cheap, when I moved my insurance to MLC I was offered a Garmin Vivosmart for $20. This is part of their promotion where you hit certain goals in two periods through the year and get 10% off your insurance for life.
I've found the Garmin very good with step counting, and watching my heart rate when exercising. I've checked it against my heart rate monitor on my treadmill and there is usually only a difference of around 1-2% between the two of them.
Only two small gripes with it: It is a little annoying having to sync ...every time I want to change my alarm, and only being able to have one alarm set. I would prefer it if I could set multiple alarms e.g get up, leave the house etc... Also the security strap on the band split within a few months, but a rubber band is a quick and cheap replacements.
I love it
After I looked at alot of the smart watches around I decided on the garmin the guy at the shop said it was great and he was right I have enjoyed mine everyday, the battery is amazing lasts longer then expected and the functions are all good I like that I can track my sleep and know when i receive phone calls and messages.
All round wonderful product.
Do Not Buy Vivosmart HR - I am throwing mine in the bin after the band broke in less than 12 months
Not covered by warranty. I took it off to shower and swim, and yet it fell apart. Useless without the band and replacement is 60% of new price. I am spending my money on an Apple watch and throwing this in to the garbage. Even though the Garmin site says they offer call or online chat, you can't actually talk to anyone or even online chat in Australia because their site doesn't have the option and you just go around in circles wasting time. I would give this zero stars if that was possible - a company that actually holds their customers in contempt - good luck making that work in the long term.
Very Good but bulky
The Garmin Vivosmart HR+ whilst having many valuable features is somewhat bulky and unattractive. Very good GPS for tracking distance and pace as well as heart rate monitor which i found very useful. I receive notification of phone calls, text messages when i have achieved goals for the day such as steps, stairs climbed etc.
Questions & Answers
Where to get the things you need to install to get this up and running please
can you work an app from a computor after install on phone
Are these waterproof?? So I can swim in it
Get an answer from our members
|Category||Smart Watches / Fitness Trackers|
|Sensors||Heart Rate Sensor|
|Battery Life||5 days|
|Manufacturer Warranty||1 year(s)|
|Colour / Finish||Black|
- MPN: 36506590, 36506591 and 36506592
- GTIN12: 753759150716, 753759150723 and 753759150730
Other Smart Watches / Fitness Trackers
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