GE Money Motor Loans

Motorcycle – Just don't don't do it period bloody hopeless money grabbers charged me high interest for a bike loan over 7 bloody years still paying it off. Still contacting us to get more loans at interest rates that are outright scary can't wait for the final payment. Never again.

Their uselessness is mind boggling – Im in the process of buying a car that is encumbered against the sellers personal loan with GE. GE agreed to have my finance company buy them out to remove the encumberence. My broker assured me that finance companies do this all day everyday, so its a simple process. "Obviously not when your dealing with GE" The seller, my broker and myself have… Read more

spent every day of the last week and a half trying to get the correct encumberence release letter from them. They keep sending random details and rubbish about the sellers account that has no use as a legal agreement for the vehicle. They came close with one document, but it needed a couple of details added to it to make it acceptable to the other finance company, but apparently they don't have the facilities to edit a letter, are you serious!!!! It's called a WORD DOCUMENT!!!! I've dropped $200 on a pre-purchase inspection for a vehicle i really want to buy but the deal is up in the air because GE are too stupid to do the simplest of tasks correctly, I can't believe how frustrating it is to deal with these Morons, I'd hate to be stuck in a financial contract with these bunch of idiots :( Nothing, they are complete morons Have you ever watched the little Britain skit "computer says no" that's GE to a tee

No problems just pay your loan on time! – I chose GE as they do secured motorcycle loans, their interest was a little higher than other institutions however not drastically so. I paid my loan off in two years (I was in a five year loan) I was charged an early termination fee which is fine as it was part of the conditions. For my next loan I went with esanda, as after never missing a… Read more

payment and paying off my loan early I tried to get a loan with them and for some reason they wanted 18% I went with esanda for a secured motorcycle loan and received 9.5%

If they give you a loan when others won't and you can definitely afford it and the interest rate isn't exorbitant then maybe give them a go. The main complaints here seem to relate to people not paying their bills. They leave you alone, BPay for Additional Repayments, Calling customer service for information was painless Higher Interest than others, no rewarding customers for good history, early termination fees.

Lowest of the low in the financial services industry. Seer clear – This company will gladly prey on you and your particular life difficulties by offering an extremely high interest loan. I've been paying 34.20% interest for two and a half years, missed one payment when I changed jobs some two years into the loan -- I called them and begged for a reprieve during the 3-4 weeks I'd be without pay. This is after them… Read more

having made $10k in interest off me over two years, without ever missing a payment. They refused to assist in delaying a single payment-- instead, they tried to get me to reapply/refinance my loan. All I wanted was a month's grace, to be made up by a double payment the following month... needless to say, one direct debit failed...

I made this up quickly once I was in the new job, however, despite $17k repaid over 2.5 years (effectively only reducing my original $16k loan by $6k) in their mind I had been in arrears for 'many months' and was a poor credit customer. They kindly gave me the poorest reference possible to a new financier that I was trying to get on board with, and I lost that refinance loan.

This company is disgusting. If you have the opportunity to be sitting in one of their offices with loan contracts in front of you to sign, take pleasure in spitting on the documents and walking out. Your life will be better for it. The rest of us are shackled to their devious and destructive ways. The lovely sweet talking they'll give you as they try to get you to sign the devil's paperwork Once you're signed, they will bleed you dry in any way possible, withno flexibility or fair consideration

Terrible – My experience: I was at the car dealer and asked for some info on finance. The GE money rep was not even interested in talking to me. Didn't have a clue how to answer my questions on finance options, just gave me 1 word answers and even got flustered and annoyed. Eventually she told me to look up their rates etc on the GE website. Granted the… Read more

website had the answers (unlike their staff), so I fill in the request form asking for an information pack....but nothing ever arrives. Of course I sent them some 'feedback'. I ended going to the bank (and I hate the banks) who gave me no dramas and all the info I needed. Bottom line: GE money wasted my time, had no idea and don't deserve my business (and I suspect a lot of people's). Its a shame because The GE Money experience was the reason I did not purchase my vehicle from that particular car dealer.

Rude and surly staff, weak customer service, poor product knowledge,

Terrible – Don't go there. GET a personal loan from your bank. The interest rate from a bank is so much lower.the banks have more compassion if you can't make a payment. This mob are not an australian company so go Commonwealth or NAB or Westpac. If you pay your loan off earlier you will be penalized by GE, stay away I know cos I have been with them. … Read more

Extra high interest rate,you will end up paying double your car value. they will suck u in and spit u out.

Terrible – They are rip off merchants of the highest order. DO NOT USE THEM. They were going to charge me a total of $21,000 in interest across a 5 year period on a $10,000 loan! PLUS they tried to con me into loan insurance at $20 a week! And they wanted extra security! I would not recommend them to my worst enemy. Everything.

Poor service – Delayed a payment for three days as my wife ws in hospital. Called to explain. On hold for 15 minutes so gave up. They received the payment and I did not receive any contact from them to state there was a problem. 6 weeks later I went outside to find my car was no longer there. Called them to report the car as stolen to find out it had been… Read more

reposessed. Now expect me to pay $900 in agents fees to release the car.

Poor service. Dont tell truth. Dont try to help. Expensive.

rubbish company – I have a car loan with GE money..i overlooked and tthe acc went into arrears. The company has charged me over due fees etc for 6 months. My question is, if banks can notify customers about arrears acc,why cant GE money? I was told they dont inform customers about arrears acc. worst service.rubbish customer service as well as resolution team

Don't do it – Watch these guys, like being in bed with the devil. Everything they do is like they are trying to catch you out. I will never deal with them again. It is simply not worth the risk to do business with this company. Better off without the vehicle then to borrow money from GE Money in my opinion. From the interest rate, to charges, matter of fact everything. Buyer beware.

loved it – A friend put me on to ge when I wanted my new car, cause we both had harvy Norman cards and kept getting stuff sent in the mail. Loved it, good interest rate, monthly fee is a bit high at $10 but no annual fee and really fast. I couldn't find anything to complain about. fast, staff were helpfull. low interest rate 10% monthly fee seems steep.

Terrible – I would advise to stay well away from GE Motor loans. They are simply there to profit there shareholders and don't give a damn about the consumer. Not understanding what so ever. Promise lots, deliver nothing. Really if you want a car you A save for it or B go to your bank. Ripoff, excessive interest charges, lucrative application system, customer service rude and not helpful

Terrible – I won't recommend Ge money for any kind of loans. They are a complete rip-off. The phone operators hardly speak english Poor customer service, high exist fee, high interests, lots of hidden fees

OK – They now wont stop calling me since ive paid out my contract asking if i require more finance. never again will i borrow with anyone except a large bank. They are just there to rip you off. i was paying an interest rate 5% higher than anyone else high interest rates, such a hassle to end contract. They arent flexible what so ever when it comes to… Read more

delayed payments, late payments. etc. I was always on hold for so long. I never seemed to receive letters in the mail i was meant to. I never received confirmation that they had received my $20000 payment to leave my contract

OK – I was pretty much left alone throughout my term of the loan. My issues were in that the dealer had miscalculated the repayment amounts for the term of the loan. I ended up paying it off 7 months early and GE refused to refund the interest payed as if a full term loan. My other issue was in that a few years into the loan/lease the terms changed… Read more

that made it expensive to pay them out and refinance elsewhere. The big problem was that the terms and conditions didn't change for new customers. It would seem that it changes for everyone part way in. Convenient, Interest rate wasn't really that bad. Dishonest, Dodgy

Terrible – I phoned them to give them details of where to find a person who owes them $20,000+ but they said because I was a third party they could not accept the information. I had his account number, DOB, the lot so my advice would be to borrow as much as you can and move house 3 to 4 times. Your laughing!! They just didn't want to know. If you want to get… Read more

away with oweing them a huge amount of money all you have to do is move house several times. They don't even want to know where you are after a certain amount of time has lapsed. Rude customer staff who couldn't care less.

OK – i have had two car loans with ge money and although i find their fees a bit excessive all in all they have been alright. the interest rate is fixed for the term of the loan so you do know what you will be paying each month which is quite handy if you are on a strict budget but this is outweighed by the high interest rate that they charge1 none… Read more

really stand out. charge 50 cents per transaction if you pay using bpay. they charge $16 dollars for them to send you a statement and there is a $40 fee if you are over seven days late on a repayment even if you have a legitimate reason and have told them this in advance.

Terrible – If you want to have an horrendous experience and be totally ripped off, you've come to the right company. We've even replaced every GE brand light bulb in the house. Yep...that bad. hidden charges; absolutely no customer service; rob you blind