Made our holiday more enjoyable
After getting around submitting Identification a few times, it was relatively easy from there. Just not being overly tech savvy was a little bit of a headache but not too bad. Got there in the end.
Customer service was good what let you down was not returning phone call on status of application when you said you would. It was up to me
But once communicated funds and approval moved quickly.
Fantastic Customer service and rate
Customer service was top notch. Really appreciate the explanatory phone calls and the pleasant staff along with the very competitve interest rate.
Very satisfied to date with all the service i have received thank you :) I will recommend you to others
Do not use this company.
Terrible experience similar to previous review. Took almost 2 weeks and status of application kept changing. Income was verified and loan approved pending ID. Once that was provided they wanted income verification again and even though this was supplied multiple ways they still declined and/or cancelled the application. I am not even sure as no communication updates but application link seems to have disappeared. They have negatively impacted my credit rating. I can only believe any positive reviews on here are fake.
Everything was fine until they closed my credit card..... not one word of it.
Was good until they closed my credit card with out adviseing me and no one could tell me for a week what happened hight interstet rates was easy to apply
It was excellent, easy and fast!
Very friendly customer service, The staff were very friendly and had a lot patient with me and my poor English. and the process was fast and with network was easy. Thank you so much.
A Very easy Transaction. Really couldn,t be happier. There were bo extra costs at all. Fantastic.
The Transaction was as explained. Customer service was excellent and seriously couldn,t have been better. No extra costs were involved at all.
I Am very happy with what we have achieved.
The rate is the highest out there, and it's a fixed rate of almost 30% that can't be negotiated. It's really disappointing that when they lower their advertised rate, their existing customers can't take advantage of the new rates. They also charge you fees to make payments via BPAY or AusPost. This isn't fair as it actively discourages customers from making additional payments to pay off the loan sooner.
These dodgy practices are not surprising from the company that was formerly GE Money - also known for dodgy practices.
No customer service
Loan drawn down 13th Dec still waiting on funds 31st Dec. Admin staff and management keep giving excuses why funds not in account. Want me to follow up with bank they don't understand banking procedures. I gave them solution to fix by requesting chq to be deposited into my account . Very frustrating
I had a lot of help going through this process from the friendly staff, all was dealt with over the phone which made it all quick and easy. I was informed of what documents I needed and all I had to do was send them back easily via fax or email, this made for an easy, quick and efficient way for my application to be processed and approval was given on the same day. I’m a very happy customer.
Personal loan application process
Fantastic professional customer service from the beginning , I found the application process to be fast and easy to go through , staff were very helpful and informative of my payment options and the interest rate being offered.
Bali was an absolute trooped he worked through the loan details which were sometimes a bit hard but he was awesome and worked his magic to make it happen . Well done.
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Questions & Answers
Could I borrow$5000 for about 3 months pls
Jules. ALatitude Financial
Hi Dianne, our minimum loan term is 1 year to the maximum loan term of 7 years. If you would like to put through an application, feel free to apply online or give us a call on 1800 734 583, and one of our friendly staff members will be able to assist you. Kind regards, Jules
Stay away Diane. They are very shonky. Terms will be changed, payment dates altered and they will do the minimum to notify anyone. Nice little sting so they can reap a fortune in "legitimate" late fees at $30 a pop. Absolute pond scum. No that is quite insulting to pond scum. They are far lower. Be Warned.
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