Quick and easy application
Straightforward and easy. My loan got approved very quick.Stress free that what i am looking for the loan.Thank you guys i highly Recommend to my friend and family in the near future.
Very happy and will return
The team I dealt with at Latitude started with Rebecca who was extremely helpful and a lovely lady to deal with. She made the whole application so straightforward and easy. My loan got approved very quickly with no fuss and now my balloon payment for my Mazda has now been payed for with no fuss. Thank you team and I have been recommending you to friends. Will not hesitate to go through you for my next car loan, Kathy.
The best experience i have ever had getting a loan. Bent over backwards to get my loan approved and made it an effortless and stress free for me. Highly Recommend.
So good the team was helpful with everything
Rate could have been better
Although each stage of the application was very smooth
I did have some difficulty with the application web page this could be simplified my attachments was the issue
helpful staff not really other income protecion was complet satisfied with the out come. the person that delt with me was good answered all my questions and more i would recomeade .
I found Latitude staff were very helpful and so quick to help and talk though the loan application.
The best financial institutions I have dealt with.In fact both customer service persons who assisted me in applying and receiving the loan were incredible. Will go through Latitude again for my finances.
Customer service perfection
I cannot state how professional and friendly the staff at Latitude are. They answer the phone, give direct numbers and most of all talk through any hiccups in the process. Banks , look listen and learn as to how it should be done !
I am happy with my customer experience in taking out a personal loan was very good,
great communication with Latitude staff and very helpful,
I had no unexpected costs,
I would have liked a lower interest rate, but it's better than the car loan I had with Latitude
It was so good to be able to access when I needed it.
The customer service person who dealt who my loan couldn't have been more helpful. In fact both customer service persons who assisted me in applying and receiving the loan were incredible.
amazing service !
Lattitude Financial Personal Loans has been excellent and dealing with them via computer is super easy.
I have nothing but thumbs up !! I Will definitely recommend them for any future dealings.
They make quick response with good solution, Specially thanks Mr Joshua Because he helped me to come out some circumstance for the get out positive out come. I am satisfied with rate offer.
Worst decision ever!
The whole process of getting this loan was bad and the only reason I took it out in the end was because it already affected my credit rating! Will not be recommending this company to ANYONE EVER!
% customer service experience was excellent . I was very happy with the service.
No there were no additional costs incurred on my loan.
Everything was all good , I was just surprised with the interest rate that is huge.
Perfect quick and very helpful staff members
Customer service was awesome no hidden cost very satisfying with the loan was even told about insurance other companies dont offer that i really liked it thankyou to the helpfull staff members
Looked After Me
I was extremely satisfied, the young lady that took care of me made sure I understood everything about their business, and made sure I understood everything about my personal loan.
There was no hidden costs, she had my best interests.
I would definitely be using their service again.
Good community. Quick draw down. Just not entirely satisfied with broker commission....fairly easy n straight forward process. Staff are professional. Good that I have option to pay it out early. Just not happy with early repayment fee!!
Outstanding. I found the process to be thoughtful and professional. Employees followed me up when they said they would and it was always done with clarity and openness. I was also impressed with the follow up after the signing of contracts. Well done Latitude!
Absolutely perfect and made easy by the incredible team they have at latitude
The man setting up my loan was incredible and made everything very easy to understand , the rate my loan is at is very low and I was extremely impressed , there were no hidden costs and the process was made simple by the amazing team at latitude thank you
Long term client
I have been with latitude for 10yrs (formerly known GE Money). I applied to refinance my loan and the application approval process took 4 weeks! I was asked to pay some outstanding debts to have, Latitude's own words, 'will be approved in 3 days', turned out to be 3.5 weeks. During that period, I called everyday for status on my application to be lied to and hung up. When requested to speak to a manager, I was put on hold for 10mins+ and then hung up on. I went through their complaints team (IRD) early in the application with no resolution. I DO NOT RECOMMEND Latitude to my enemies!!!
I applied for a personal loan to buy new bedroom furniture.
My application was declined, the reason! I am on insurance income protection payments. I have cancer and I am not presently able to work. As far as my employer is concerned I am still employed with them and they are looking forward to me being back once I am able.The reason I have income protection insurance to cover me for when I am not able to work, this is exactly the same as my income for attending my workplace and yet they declined my application..
Not happy at all.
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