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Latitude Financial Personal Loans

Latitude Financial Personal Loans

3.0 from 335 reviews · View Statistics
See the Best Personal Loans in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Latitude Financial

Reviews

Previous
Next

Worst service and company ever

published

Applied for loan which was approved and money apparently paid to my account. 10 days later and although verifying my account details are correct every time I talk to them no money. Unable to speak to a supervisor, get told one will ring to which they don’t. On top of this told I haven’t paid my repayment (for money I have never received). Put in a complaint through there complaint process which is meant to have someone contacting you in 2 days. No contact. On top of that I get disconnected multiple times every time I ring. Worst place ever and should be seriously investigated.

Transparency
1/5
Customer Service
1/5
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bmgtz
bmgtz
  • 4 reviews
  • 1 like

Just don’t do it … it will be grief

published

The hardest to use bunch of stuff I’ve ever had the misfortune to be involved with is just trying to make a monthly payment

Twice I verified account !!!! Still have to do again

9.00 a month in charges … then 2.50 paper statements fee

So… not really interested… interest free yeah yeah sure

Try to call them… forget it ….. even if they answer they are elusive or, you just plain can’t understand a word they say

Transparency
1/5
Customer Service
1/5
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Below standard througout

published

Customer service CRAP interest rate CRAP and quite happy to leave smears over your credit file congratulations latitude you get a ZERO.....pleeeaaase don't use these guys much better product out there

Transparency
1/5
Customer Service
1/5
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Frustrated
Frustrated
  • 7 reviews
  • 4 likes

Horrible!

published

Legal thieves sanctioned by government. Can't speak the language of the country they are serving. Highly unethical and cowards for managers that refuse to speak with you....just cowards who steal

Transparency
1/5
Customer Service
1/5
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Personal Loans

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Paul
PaulSouth East Queensland, QLD

Make late payments almost impossible to escape

published
Transparency
1/5
Customer Service
1/5
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Kelly
KellySouth East Queensland, QLD
  • 3 reviews
  • 1 like

Bad customer service

published

I paid out my personal loan, with a credit left on my account for over payment. This was over a week ago and it still hasn't be processed as a refund. A refund should be instantly paid back, it's my money, how dear you hold onto it.

Transparency
1/5
Customer Service
1/5
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Michael M.
Michael M.South East Queensland, QLD

Applied for hardship no response, sent debt collectors after me

published

Applied for hardship during covid no response, sent debt collectors after me. I paid it off debt immediately and worked with the debt collector to remove default as it had wrongly been placed against me as I had applied for hardship multiple times and had proof.

Now Latitude Finance shut down my accounts and I can't get any interest free equipment after being a customer for over 4 years. what a joke.

Transparency
1/5
Customer Service
1/5
Incentivised Review No
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Next
Luke
LukeSydney, NSW

Scaming within lines

published

99% sure I paid the card off last time I used it (6 months ago) finally recieve a notice of overdue amount. May have forgotten how or never no worries pay it up, my concern is where the f*** was a call or a letter? Or even an email? 6 months in and 6 months of account fees and late fees build up.

Transparency
1/5
Customer Service
1/5
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Syed S.
Syed S.Lawson 2617, ACT

most incompetent and untrustworthy financial institution

published

Latitude doesn't care about loyalty of their customers. they just want to make money out of you not willing to assist you when you need them. completely incompetent representatives on the phone and will not bother calling back after advising that a manager will call back in 24-48 hours. I have been a customer for over 10 years and they didn't bother helping me with a very small issue I had with them. Happy that I had the cash to pay them off and close off the account permanently.

Transparency
1/5
Customer Service
1/5
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Personal Loans

Find out how Latitude Financial Personal Loans compares to other Personal Loans

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Varun
VarunGreater Melbourne (Outer), VIC
  • 2 reviews
  • 2 likes

Worst people to deal with

published
Transparency
1/5
Customer Service
1/5
Incentivised Review No
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Grant H.
Grant H.
  • 2 reviews
  • 2 likes

They will waste your time.

published

They will waste your time. Trying to set up a successful direct debit is exceedingly difficult for some reason. Long wait times when calling (and sometimes you'll get hung up on before speaking to someone).

Customer Service
1/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Adam Desmond
Adam DesmondMid West, WA

Love to waste my time

published
Transparency
1/5
Customer Service
1/5
Similar opinion? Write a review on ProductReview.com.au!
Personal Loans

Find out how Latitude Financial Personal Loans compares to other Personal Loans

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courtney h
courtney hFar North Queensland, QLD
  • 5 reviews
  • 5 likes

Avoid this credit lender at all costs!

published
Transparency
1/5
Customer Service
1/5
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Darin
Darin
  • 2 reviews
  • 1 like

Incredibly poor service

published

Waste your time sending you on a phone tour of India, don’t call back when promised. Do not sort out issues when promised. Waste hours trying to get simple answers

Transparency
1/5
Customer Service
1/5
Incentivised Review No
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james smith
james smithSouth East Queensland, QLD

Latitude with your money

published

In AUSTRALIAN TERMS this out fit can only be described as far superior to Ned Kelly. Don’t ever let them get hold of your financial information. I cant describe our failings with them accurately otherwise my review wont be published. Look for another firm.

Transparency
1/5
Customer Service
2/5
Incentivised Review No
james smith
james smith

Publish

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Questions & Answers

Muhammad K.
Muhammad K.asked
Personal Loans

Hi I applied personal loan online but how they usually inform customers by email or text if it’s approve or decline

No answers
Karen C.
Karen C.asked
Personal Loans

I have a loan already can I upgrade

No answers
Susan d
Susan dasked
Personal Loans

Can I top my loan up that I already have with you

No answers
See all Latitude Financial Personal Loans questions

Get an answer from our members and Latitude Financial representatives

Latitude Financial Personal Loans

Details

Compare both Latitude Financial Loans
CategoryLoans and Personal Loans
Interest Rate12.99% p.a.
Comparison Rate 14.2% p.a.
Monthly Fee $13.00
Application Fee $140.00
Repayment FrequencyFortnightly, Monthly and Weekly
Loan Amount $3,000.00 to $100,000.00
SecurityUnsecured and Vehicle
Loan Term2 to 7 years
Rate TypeFixed
Compare both Latitude Financial Loans
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