Gear Force
4 reviews
Disappointing experience – slow (no) shipping and poor communication I placed an order on 20 October 2025, and nearly two weeks later the tracking still shows it hasn’t left Melbourne, despite the company’s policy promising dispatch within 12–24 hours. There’s been no communication or update since purchase, and the 10% discount code originally… Read more
offered didn’t apply until I chased it up.
To make matters worse, the listed address (N09/335 South Gippsland Hwy, Dandenong South) appears to be a self-storage warehouse, not a retail or dispatch site. Very poor transparency and disappointing service. Concerns as to authenticity.
Do not order – Do not order from this site! After 1 hour placing an order I came across the reviews and immediately emailed to cancel and process a refund. They still shipped out the hoverboard. I had to email so many times over the period of weeks to get a response. I also did pay pal disputes and they finally agreed to do a return and sent a return… Read more
postage label.
So the hoverboard was returned to this dodgy website but they have gone ghost and I never got a refund. They now have the hoverboard and my money.
Do not order. It’s dodgy and the quality does not seem to be of Australian standard as it seems to be operating from dodgy people with no contact number and just a storage unit. This exact hoverboard is on Ali express and you need to be careful as they contain lithium batteries.
Do not use this company!!! – Would give zero stars if possible. Ordered a hoverboard and go cart attachment for my son for Christmas, it broke that day. I contacted them for a refund or replacement and after ages of waiting for a response, they offered a new replacement. Replacement arrived, broke in a day. Customer service takes forever to get back to you with concerns,… Read more
after waiting ages for response on a refund they told me I could post the new one back for full refund however did not give me a return address and I’m assuming expected me to pay for the postage. I do not recommend gearforce at all.
AVOID!!!! – Hoverboard broke after 2 months. No aftercare at all. Tried emailing 3 times then email address was taken off website. No contact number on website. Went to Consumer Protection WA and they cant get in contact with them. I was advised that the address on their website is not correct either and they are based in China. Consumer Protection will be investigating to try and get this website closed.
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