Amazing quality and beautiful design, kids are loving spending time outside and climbing. Very happy with the purchase, stronger durability and longer warranty than other brands. Highly recommend. Show details
Great product, well made and the kids love it, only downside is how many times I hear "watch me". Great addition to the backyard and big enough for big kids(grownups) too Show reply
We love our grow play monkey set! It’s great quality and was easy to build - myself and my 6 year old did the whole thing together. My son loves inviting his friends round to play and my autistic little girl is learning all sorts of new tricks and working on her strength! We love afternoons in the backyard even more now! Show reply
Reviews with attachments
We absolutely love our monkey bars. Bought it for our 19month old at the because he's a little monkey and loves to climb on everything. I absolutely love the fact that you can drop them down to your child's hight. Very safe. My son loves climbing all over it. He's very strong for his age and does leg raises and can hold himself up for a little while. Thankyou so much will purchase more assesories soon. Show reply
“ We actually have our very own park” – Our 3 boys walked into the back yard and could not have been any more excited to see their Growplay Monkey Bars set up! Their words being “ can’t believe we actually have our very own park in our yard”. They have been ecstatic to show their cousins and friends the play equipment and have endured hours of fun on it already! The quality of the… Read more
Monkey Bars is next level! Incredibly well built and thought out, leaving us knowing it is build to last and our boys will have it for years and years to come! We could not be more impressed and neither could our boys! Thank you!
Very impressed – Very impressed with the emails prior to Christmas detailing time needed to complete build along with links to video and pdf instructions. Very strong and sturdy. Absolute hit with the kids Christmas morning and used everyday since. Kids are even asking to go out in the rain so they can have a go. Absolute praise for service and customer contact.
Endless fun & great quality! – We have had no issues at all with Growplay! Fast delivery, we purchased and received 12 days later with 0 issues at all. It was fairly easy to set up with the instructions very clear. Took the recommended time they give for my husband and I to set up. Great strong quality and the kids absolutely love it (5,3,1) They have been on it every day, best thing we ever bought for the kids to use for years to come!
Didn’t know we needed it until we got it! – Wow! What a fantastic gift for our five children. Perfect for every age, our 1, 5, 6, 12 year olds- all the way up to our 18year old each love this Christmas gift. Very sturdy, easy to assemble and delivered promptly. Prompt customer service for a replacement/ swap for incorrect pick and pack. No dramas! Couldn’t recommend grow play highly enough. Show details
So incredibly happy with our GrowPlay monkey bar unit. The kids are spending much more time outdoors enjoying it! Amazing for strength building and Coordination. Growplay has amazing customer service throughout the purchase process. They resolved and issue that came up after assembling the unit immediately! The only obstacle I can say is the… Read more · 1
assembly wasn't very straightforward and was a lengthy process. However, now that it's up and assembled, it's very much being enjoyed.
I purchased the Growplay Large (Adventurer) Frame advertised as accommodating two swings. Before assembling, I noticed the swing positions seemed very close together and contacted Growplay to confirm if both could be used safely at the same time. Growplay confirmed in writing that both swings can collide when used at full height, meaning only… Read more
one can be safely used at a time. This limitation isn’t mentioned anywhere on the website, even though their photos show two children swinging at once.
When I raised this, the company offered a 50% paid upgrade and then refunded my order without my consent rather than addressing the misleading advertising.
I’ve reported the matter to Fair Trading so other families aren’t misled into thinking the Large frame safely supports two swings.
The design looks great, but advertising should match real-world use, especially for children’s play equipment.
Posting this so other parents know before buying.
In-depth reviews
This is the BEST investment we have made - I finally have my sanity back!! Hubby was super keen to buy this but I vetoed it becasue it was a large amount of money for us. Eventually my hubby convinced me to buy them (I think I just caved) and I had to eat my words (lol). It has been so amazing. I can cook without gremlins at my feet 24… Read more · 1
hours, my son - who is very physically active) has somethgin physically challenging (and fun) to do when we need to stay home, and my baby LOVES napping outdoors on the swing!
I've never seen them so keen to head outside. Other than the extra time and space it's given me as a parent, it's really wonderful to see them both happy spending time outside and gettign a great workout at that.
We bought this instead of a dining table (we still don't have a dining table) and I wouldn't take it back at all. Huge thanks to the team for helping us get the best offer on the equipment when we had trouble making the purchase online within teh sale period!
Highly reccommend for happy kids and happy parents.
Absolute Consumer Deception & Irresponsible Service As a company that sells products for children, their continuous excuses, delays, and irresponsible attitude are deeply shameful. I am leaving this review out of pure anger at how they treat their customers to hide their own logistical failures. I purchased the Growplay XL Pro along with… Read more
several accessories, spending over $4,000 USD on May 14th as my twins’ birthday gift. When purchasing, the website stated that the items would either be delivered or fully shipped by May 30th. I explicitly placed this order based on that timeline to ensure everything would arrive in time for my twin' birthday schedule.
Since we live in Canada, we arranged delivery to a holding service near the US border, willingly preparing to pay $160 in holding fees and $720 in customs duties just to make our kids happy.
The customer service since then has been a complete nightmare, filled with contradictions and complete disregard for the customer's situation:
On June 16th, way past the promised May 30th timeline, NOT A SINGLE ONE of the 21 packages had processed. Because of this massive delay, my children's birthday schedule was completely ruined, and I had to cancel my first cross-border trip. When I inquired, customer support explicitly assured me: "I can assure you they will all leave the warehouse at once or delivered on 6/15."
On June 24th, shipping labels finally started generating one by one for the boxes. However, I noticed 4 major accessory items had zero updates. I had to reach out FIRST again to find out why. Only then did they casually reply: "we have been advised by the warehouse team that the pallet containing these items was unfortunately damaged in transit." They never proactively notified me about this shortage before unilaterally shipping the rest of the incomplete order.
On July 2nd, the 17 boxes (minus the 4 items) finally arrived at the border. Because package holding services charge heavy daily storage fees, I was forced to drive for hours to pick up the partial shipment to avoid massive storage fees accumulating until late July.
Despite splitting the shipment due to their own warehouse damage, they offered zero practical solutions. Given the nature of these 4 specific items (Ninja Sticks, Net, Basketball Kits, Sets)—which are made of highly durable materials and practically impossible to be easily damaged or broken—their excuse is completely unbelievable and feels like a cheap cover-up for a stock shortage. They unashamedly told me to just wait until the next container arrives around July 15th and "collect everything at once later," completely ignoring the reality that I am being forced to cross the international border twice.
They flatly refused to ship the remaining lightweight items directly to my Canadian address at their expense and refused any form of compensation, blaming "unforeseen circumstances." They told me to either wait weeks or just cancel the missing items.
Why would anyone spend over $4,000 if the main frame doesn't even come with the essential accessories (Ninja Net, Basketball set, etc.)? Seeing my kids so disappointed breaks my heart. Their birthday is ruined, their summer break has started, and my trust is completely broken.
If I lived in the US, I would have returned the entire unit instantly. This is no longer a happy gift for our family, regardless of product’s quality.
They really do not care about their customers or the children they sell to.
Find out how Growplay Monkey Bars compares to other Toys & Game Shops
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- +1
Best Christmas present ever and money well spent! – I debated for ages about getting a climbing frame for my kids and researched all my options, I’m super glad I chose Growplay! After debating about which frame to choose, I went with the Ninja Pro. The frame itself is sturdy and built to last and was extremely simple to put together due to both an instruction manual and video. Everything is labeled… Read more · 3
making it a breeze to assemble. The blue and grey frame colour is absolutely gorgeous along with the matching accessories and will complement any outdoor space.
The frame came with accessories such as swings, climbing net and trapeze, rock grips, ninja net and monkey rings and are excellent quality and easy to move around to change things up a bit. My 10 year old finds the ninja net relaxing and I’ve got no concerns with anything breaking. My 2 year old who is a budding gymnast and monkey loves climbing with assistance and can climb all the way up the climbing net and flip on the trapeze bar. She loves been held up to use the monkey bars. The monkey bars are height adjustable so it can grow with the kids. Modifying the height only takes minutes so it can be adjusted as needed, no disassembly needed.
We don’t have a lot of outdoor space but the Ninja Pro fits perfectly in our yard. We’ve had friends over and it’s kept the kids outside and entertained and off the screens for hours. I’ve heard they're even going to grab a frame for their backyards as the kids keep begging to come back for a play.
Both my children have shown such growth in their gross motor development even in such a short amount of time. My son originally couldn’t make it completely across the rock grips but with determination and practice he’s absolutely mastered it. Building on the kids coordination, gross and fine motor skills will help so much with sports and schooling. My son is Autistic and has ADHD and mastering the climbing frame has given him so much confidence. It gives him an outlet for his endless battery of energy. The benefits will be lifelong.
Buying a climbing frame is an investment but it will be the best money you’ve spent! The ways to use the frame are endless and there’s add on accessories to purchase, we can’t wait to add the flying fox in the future. The frame is sturdy enough for the whole family to use and we’ve loved spending the summer evenings outside as a family, connecting, laughing and creating memories.
I look forward to see what accessories Growplay add in future!
Positive reviews
kids still loving it after two years (daughter is 11 and son is 9) they both play on it all the time.. recently added a netball hoop for my daughter. customer service was excellent. highly recommend Show reply
We absolutely love these monkey bars! They were straightforward to put together, feel really well made, and the quality is fantastic. Our kids are on them every single day, and it's been such a great way for them to burn off energy while building their strength, coordination and confidence. It's honestly one of the best things we've bought for the… Read more · 1
backyard.
The only small thing I'd mention is that the screws/anchors at the bottom don't feel as sturdy as the rest of the frame. They've held up perfectly so far and haven't caused us any problems, but they don't feel like they're doing a whole lot compared to how solid the rest of the structure is.
Overall though, we're so happy with our purchase and would definitely recommend it. The kids absolutely love it, and it's great knowing they're outside climbing and playing in a safe environment instead of sitting inside on screens!
We have been very happy with our Growplay monkey bars set, and the quality has exceeded expectations. Kids are between 3-6 and they all play on it together, choosing the monkey bars set over the trampoline every time. Would highly recommend. Show details · 1
Negative reviews
I purchased the large Growplay Monkey Bar set as a Christmas gift. The promotion advertised a free net swing to replace the pull-up bar, and the set was marketed as compatible for simultaneous use. During assembly, we found that the swings collide during use, creating a serious safety hazard. This has already caused two head injuries to my… Read more
children. I contacted Growplay, and their advice was to raise the swings and limit swinging, but this makes it difficult for my 3 and 4 year old to use and defeats the purpose of a swing . I requested a full refund and return of the set, but they only offered to refund the net swing, the product was false advertised and is unsafe. I am now in contact with fair trading and also wish to advise other families this is an unsafe product. Please private message me here if you wish to discuss these flaws before you make your decision to purchase. If I could make it no stars I would!
Don't order for a birthday or special event. We ordered our playground to arrive the Thursday we moved into our new home before school holidays and arranged their recommended installer to install. When tracking stalled the Friday after it was due I followed up with Growplay. They assured me they were on to it. 5 days later I contacted the delivery… Read more
company directly and managed to work out that a box had been misplaced (why growplay couldn't work this out i don't know). Again growplay got involved at my request and said they were on to it. Another we 3 days later and it's only when I directly follow up with the transport that they get a new box shipped. Finally we have the boxes but the installer can't install for a week. Goodbye school holidays. After the delivery company were involved they followed up to ensure it's all been received. No word from growplay. Don't expect that they care. Don't expect your delivery on time. And if it isn't certainly don't expect customer service to help or follow up. Hopefully one day I'll be able to review more than my blank lawn
Frame rusting after 2 years, swing completely deteriorating and discolouring of “power coating” if that’s what it is and climbing Net. Pictures to follow. Recent reviews suggest not alone, doubt I will win money back based on this Show details
Recent reviews
We purchased the Growplay set as a “big brother” present for our very active 6 year old, just before the birth of our second child. So far, our son only leaves the Growplay set to eat and sleep! The bars are sturdy and can be adjusted as he grows. The set fits well in our backyard, and has a number of different optional extras we will look at. We… Read more · 1
are so happy with our purchase, and we are looking forward to getting add ons to the set we currently have for Christmas presents, especially as our family grows.
These are the monkey bars you need., – Great company and great product. Got the adventurer as a xmas present, and my kids love it. The instructions were so easy to follow, and the quality of the parts is top shelf. cant recommend enough. Show reply
Find out how Growplay Monkey Bars compares to other Toys & Game Shops
Know better, choose better.
Incapable of shipping – I pre-ordered a set from Growplay on July 4th that was suppossed to ship August 1st. On August 14th the set has still not shipped. Growplay is quick to ask for payment in full, but cannot fulfill orders timely or even at all at this point. Customer service in the US is by email only and they always just provide excuses.
We sincerely apologize for the delays you've… Read more
Better quality and price than others on the market – What a great product! Heavy duty structure, plenty of hardware to make it work, simple instructions, follow and can’t miss a thing! A miss pick from the warehouse delayed the completion of the project (biggest issue as my girls have been killing me for this to be done) contacted customer service, Kate assisted with a fast delivery of the miss pick… Read more · 1
boxes, and today finally the playground is completed. Great anchors tools, there is plenty to secure the full equipment even in a uneven garden… Now I’m waiting on the boxing bag and my afternoons can be nice and smoother than ever!
Good product but very expensive- poor customer service – We have just bought the adventurer with cargo net and ninja net extras. The frame is high quality but the instructions are very poor - no written instructions, just a video and they did not explain how to add the cargo net in the position advertised. This meant we had to take lots of it apart to put it back together. We also had to drill some of… Read more
the fixings due to manufacturing problems.
Growplay acknowledged the issues with the instructions and apologised for the wasted time and money to fix parts of the frame but wouldn’t offer any money back.
A good product with a premium price tag but poor customer service.
Outdoor play for the win! – We've got a trampoline, a cubby house (with a slide), bikes and even a pool. But finally, we have something the children are really using! Even though we only have the compact version, all three of our children use it just about everyday. It's helping them build strength, whilst getting some fresh air and sunshine. I can't be more pleased than that! Show reply
Delivered with no problems – It was delivered successfully and securely packed. We instantly fixed it up and we were correct about the size that we had selected for our backyard. Our kids loved it. Thanks! Claire Show reply
Compact but unsturdy – It looks great, but it is unstable and missing pieces. Instructions are provided online but not in print and they dont include the order of construction of the different parts are not provided.
Poorly designed structure – Was looking forward to receiving and assembling the playground, as soon as I realised the instructions were only available as an instructional video I knew it was going to be subpar. Going between watching a video and assembling when it would be much more streamline to have a written instruction booklet. Opening boxes with components not in… Read more
order, or opening multiple boxes to retrieve certain items to assemble a single part. For example to assemble parts in box 4-1 you will need parts out of box 2-1 but to do box 2-1 items you will need parts from box 6-1. Dry thread lock on stainless hardware without the use of anti seize is a recipe of disaster with galling. The grey structure bars are also different shades of grey which is poor QC. The biggest downfall is obviously a result of trying to reduce freight from China, all the structural uprights and cross bars are broken down into sections which are required to be bolted together, creating a unstable joint and plenty of flex. Considering the use of the gal connections which is a copy of handrail products uses standard 40nb pipe it’s not necessary to have joints, it just saves them in shipping costs. This connecting mid rail is also inconvenient when you would like to adjust heights of equipment as you can’t slide the joints past the bolts. Very disappointed considering the price.
Hi Jono, thank you for taking the time to… Read more
- +1
Wished I got one sooner! – We received the Explorer frame with some extras this week. The kids were excited and us parents got to work to put together. It took us a total of 20.5 hours to assemble as we kept having to undo and redo sections to make it work for us. The video instructions were easy to follow though after finishing a section, we realised that we missed putting… Read more · 1
in an accessory that isn't in original. So would have to undo/redo. Other than that, easy to follow and do. We are pleased with the quality of it all, the variety of accessories and that all 6 of my kids love it! Looking forward to many hours with friends and family enjoying playtime and exercise....
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