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Springfree Trampoline Australia

Springfree Trampoline Australia

4.6 from 444 reviews · View Statistics
Listing monitored by Springfree

Reviews

  • Product Quality
    5.0 (254)
  • Return Claim MadeYes (7) · No (240)
  • Customer Service
    4.8 (250)
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Peter T.
Peter T.Greater Melbourne (Metropolitan), VIC
  • Verified

Springfree Shade - poor quality did not last more than 6 months.

published

Purchased a Springfree shade in December 2020. Used it for 6 months but now has a huge rip through the middle. This may has been caused by a windy day but called up to see if it was covered by warranty. They completely shut me down saying that it was not covered and should be taken down during winter. I was not advised of that condition so now is nothing more than rubbish. Spent $199 for this item and now is garbage. Springfree charge so much for everything. Trampolines cost more than double of any competitor and their items not lasting more than 6 months is ridiculous.

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Incentivised Review No
Springfree
Springfree T.Springfree
  • Verified

Great trampoline and good customer service from Springfree!

published

Not only does the product work as advertised, our family and friends had a blast jumping on trampoline!
We had a great experience trying out the various Springfree trampolines at the Melbourne Display Centre and the representatives were very helpful. Springfree delivered the packages promptly and completed install on time.

One thing to note is the trampolines do not come with a ladder. You are better off using other alternatives as a ladder.

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Product Quality
Customer Service
Springfree
Springfree T.Springfree
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Tanya Imeri
Tanya ImeriGreater Melbourne (Outer), VIC
  • 3 reviews
  • Verified

When other brand of trampolines, rust, bend and perish, springfree goes on forever!

published

Our Springfree has lasted many harsh Australian seasons with us, the zip has broken which was a bit of a pain to replace but overall it’s been brilliant!

Product Quality
Customer Service
Springfree
Springfree T.Springfree

Thank you for sharing with us. We're glad that you've had many happy years of use from your trampoline and we're sure you'll see many more. The Springfree Team

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Review collected in partnership with Springfree

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Michael and Reneé Giamos
Michael and Reneé GiamosMetropolitan Adelaide, SA
  • Verified

Brilliant product, size, durability, safety and company

published

We are still thrilled with our Jumbo trampoline after 3 years from a family Melbourne event. Before this trampoline we were really concerned about trampoline safety. Now we confidently tell everyone we know to purchase this brand. Durability is excellent also and the electronic game features are clever for the children to use. It still looks great in our large backyard in SA rain and sun. The only negative is....wish you were around when we were children! We make up for it now because there’s plenty of room. Fantastic for our gymnast daughter too. Well done with your constant awards, you deserve it.

Product Quality
Customer Service
Springfree
Springfree T.Springfree

Thank you so much for your feedback on your Springfree. We're glad to hear that your daughter gets great use out of it for gymnastics, and we're glad to hear that the big kids are having some fun too :) The Springfree Team

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Review collected in partnership with Springfree

Will
WillGreater Melbourne (Outer), VIC

Quick efficient service for replacement/spare parts

published

I was able to receive a response same day to my query relating to some spare part requests, the sales team were polite and efficient.

Product Quality
Customer Service
Return Claim MadeNo
Springfree
Springfree T.Springfree

Thank you so much for taking the time to leave us a review. We're so glad to hear that you found our service efficient. The Springfree Team

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The reviewer stated that an incentive was offered for this review

Sue
SueSouth East Queensland, QLD
  • 3 reviews
  • 1 like

Springfree Trampoline is perfect

published

So much fun for all the family to enjoy over and over. Great way to exercise safely. A great investment!

Product Quality
Customer Service
Springfree
Springfree T.Springfree

Thank you so much for taking the time to leave us your review Sue. We're glad to hear that your family enjoy the trampoline and you value the safety factor when it is being used. The Springfree Team

Marg D
Marg D Sydney, NSW

Perfect

published

Absolutely love our Springfree Trampoline for Christmas 2020!! Along with our grandkids and their parents. Delivering hours of safe fun.

Product Quality
Customer Service
Return Claim MadeNo
Springfree
Springfree T.Springfree

Thank you so much for your review Marg. We're glad to hear that your grandkids as well as Mum and Dad are loving the new trampoline. The Springfree Team

Marg D
Marg D

Yes & that also includes Poppie & Nannie!! Three generations having fun together:)

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Irene
IreneGreater Melbourne (Outer), VIC
  • 2 reviews

Great for all ages

published

We replaced our regular 8 foot trampoline with the Springfree medium oval trampoline for our family Christmas 2020. It has been FANTASTIC for my whole family to engage in physical activity whilst having a lot of fun. My 15 yr daughter and her younger brothers 11 & 8 love the extra jumping space available, allowing flips, tricks and other games.

Incentivised Review No
Springfree
Springfree T.Springfree

Thank you so much for sharing your story with us - we're glad to hear that the kids love their new trampoline and the extra space they have. Happy bouncing! The Springfree Team

First Tramp ever bought. Only tramp ever bought.

published

I have owned the Springfree trampoline for over 15 years and during this time it has had considerable use from my 3 children, their friends and cousins. We love the safety aspect with no exposed springs. The quality of the product is excellent and was worth every cent that we paid for it.

Product Quality
Customer Service
Return Claim MadeNo
Springfree
Springfree T.Springfree

Thank you so much for sharing your awesome story with us. We're glad to hear that you've had your trampoline for so many years and that you love the safety of Springfree. Happy bouncing. The Springfree Team

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Little Lion
Little LionSydney, NSW
  • Verified

My toddler loves it

published
Product Quality
Customer Service
Return Claim MadeNo
Springfree
Springfree T.Springfree

Thank you so much for your review on our product. We're so glad to hear that you are happy with the safety of your Springfree and that your son plays on the trampoline for hours. We wish you many happy years of bouncing. The Springfree Team

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The reviewer stated that an incentive was offered for this review

Mel
MelSydney, NSW

Excellent quality and safe design

published

Large bouncy good quality trampoline
We’ve bought extras such as sunshade step and wheels to move it (yet to assemble) which is useful to be able to buy the accessories
Free delivery in Sydney offered too, which for the price is expected.

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Product Quality
Return Claim MadeNo
Springfree
Springfree T.Springfree

Thank you Mel for sharing with us. We're glad to you like the accessories you purchased. Happy jumping. The Springfree Team

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The reviewer stated that an incentive was offered for this review

DrG
DrGSydney, NSW

Durable highest quality construction and excellent product support

published

We purchased a Large Square Springfree trampoline for our kids. Over 10 years later it is still going strong and has seen extensive use by them and their friends over the years. It still gets used by our older teens. Springfree Customer Service and product support is outstanding, assisting us with replacing the net and mat a couple of years ago, and recently with replacing a frame section that had rusted. The extra parts are very reasonable priced and will ensure the trampoline is safe for many years to come. To prevent this rust experience, a couple of times a year you should ensure the drain holes aren’t blocked. For assembly and disassembly, check out the helpful video tutorials on Youtube.

Product Quality
Customer Service
Springfree
Springfree T.Springfree

Thank you for taking the time to share your feedback on our service and your experience. We're glad we were able to assist. The Springfree Team

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The reviewer stated that an incentive was offered for this review

Oz_cbr
Oz_cbrBonner 2914, ACT

Best Christmas Present for our kids!

published

At first we were hesitant to buy as we have a small yard so we used the Augmented Reality from the website to visually see if it will fit. The AR worked quite well and the compact oval trampoline fit just right! We were so happy with our new trampoline!We had to open it before Christmas as our children can’t wait to use it! We are glad we did as we had a lot of hours of playtime outside.

Return Claim MadeNo
Springfree
Springfree T.Springfree

Thank you for sharing your experience with us. We're glad to hear that our new AR tool worked to help you decide which trampoline would suit your yard and family the best. Happy jumping. The Springfree Team

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The reviewer stated that an incentive was offered for this review

Exactly what we thought we were buying - kids love it!

published

We researched trampolines over three consecutive years for Christmas and this year made the decision to buy the Springfree Large Oval trampoline with the basketball ring and step.
Instantly, the kids (5, 3, 3) love it! The size fits perfectly in the long narrow space we had and the trampoline itself is being used for bouncing and all other manner of imaginative play (both on and under the trampoline!).
The basketball ring has been a particular hit with our five year old too.
The delivery and service was excellent and we feel we have made an excellent choice for a long lasting, safe, fun and active activity the children will enjoy for years to come.

Product Quality
Customer Service
Springfree
Springfree T.Springfree

Thank you so much for sharing your experience with us. We're so glad to hear that the kids (and adults) love the new trampoline. We wish you many happy years of jumping. The Springfree Team

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The reviewer stated that an incentive was offered for this review

Cathy
CathyGreater Melbourne (Metropolitan), VIC

First trampoline

published
Product Quality
Customer Service
Springfree
Springfree T.Springfree

Hi there, thank you so much for sharing your experience with us - we love hearing from our customers. We're glad to hear the kids are getting outside and active. The Springfree Team

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The reviewer stated that an incentive was offered for this review

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Questions & Answers

gul s
gul sasked

Hi guys,

I have an existing trampoline I'm pretty sure it is 8ft but I need a new net and the jumping base and padding for the springs. Can you please help me.

Thanks Rose

1 answer
Springfree
Springfree T.Springfree

Hi Rose, if you have our brand of trampoline, we do have a range of Spare Parts available. Please call our Customer Care Team on 1800 586 772. Regards. The Springfree Team

Mon
Monasked

So, most people seem happy with the quality of the trampoline - safety and durability. But does it have a high rating on the bounce factor?

1 answer
Springfree
Springfree T.Springfree

Springfree trampolines provide a smoother bounce and they are gentler on your knees and joints. In 2012 consumer watchdog CHOICE reviewed 12 popular trampolines sold in Australia. Springfree Trampoline was the only model they recommended as safe and CHOICE also concluded that Springfree had the most comfortable bounce. The mat also provides a more responsive bounce and an impact absorbing soft edge. Have you seen the online videos of the awesome bounce and height that is achieved on a Springfree Trampoline?
http://www.youtube.com/watch?v=S60uJkptxVg&list=UUKWTMx9j3usUcl1AIYsO3ZA
Kind Regards,
Springfree Team

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