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Springfree Trampoline Australia

Springfree Trampoline Australia

4.4 from 256 reviews

Reviews

4.4

256 reviews
5
(209)
4
(7)
3
(5)
2
(7)
1
(28)
  • Product Quality
    5.0 (77)
  • Return Claim MadeYes (1) · No (77)
  • Customer Service
    4.8 (75)
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Still the best purchase for my kids ever

published

Replaced our original spring free after 14 years of regular use but was slightly concerned my teenage boys had outgrown it. This time included the basketball attachment as well. Well, boys are loving it and using it with the same enthusiasm and fun as when they were little boys. No better trampoline on the market!!!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOnline
See all answers
1 comment
Springfree
Springfree T.Springfree

Thanks for the great star rating! We love hearing positive feedback and value the opinions of our customers! Happy jumping and have a great day. Springfree Trampoline

The reviewer stated that an incentive was offered for this review

theginsburgs

theginsburgsSydney Surrounds, NSW

Happy kids!

published

Our whole neighbourhood of kids of all ages just love our trampoline! Especially now with reduced sport activities allowed, the cheerleading, gymnastics, TikTok routines are on high rotation. Highly recommend for safety, great warranty and service...

1 comment
Springfree
Springfree T.Springfree

Thanks so much for your awesome review and great feedback. Delivering an exceptional experience is important to us, so we love to hear such great feedback from our happy customers. Happy bouncing, and have a great day! Springfree Trampoline.

The reviewer stated that an incentive was offered for this review

JEFF

JEFFSouth East Queensland, QLD

Great experience dealing with Springfree Trampolines

published

A pleasure to deal with such a professional company, great product.. Build instructions were way better than IKEA. Kids love it and very safe with the security net.
Highly recommend this company/products.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSpringfree Sunshine Coast
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1 comment
Springfree
Springfree T.Springfree

Safety is one of our top priorities here at Springfree! We love knowing that parents can sit back and relax when their kids have lots of bouncing fun Thank you for your wonderful review Jeff! Kind Regards, Springfree Team

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Cath

CathGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Pricey, but wonderful quality.

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationMelbourne Springfree
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1 comment
Springfree
Springfree T.Springfree

Woohoo! Thanks for the 5-star ratings all round and your awesome comments and review! We strive to deliver an exceptional experience, and love to hear such positive feedback from our happy customers. Have a great day, and happy bouncing!

Billal

BillalGreater Melbourne (Outer), VIC

  • Verified customer

Kids said “Thanks dad this is the best present you have ever bought us”

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationOakleigh south, Victoria.
See all answers
1 comment
Springfree
Springfree T.Springfree

Woohoo! Thanks for the 5-star ratings all round and your awesome comments and review! We strive to deliver an exceptional experience, and love to hear such positive feedback from our happy customers. Have a great day, and happy bouncing!

The reviewer stated that an incentive was offered for this review

Jen D.

Jen D.Richmond-Tweed, NSW

The only trampoline

published

We were lucky enough to win a Springfree tramp about 12 years ago, it was heavily used and stayed solid that whole time. We hesitated when we needed to buy a new one -- cos they're pricey ! -- But there isn't a trampoline that looks anywhere near as good, and that is as bouncy (says my son) - or that would last so long. We just got our new large oval, and it's ace. Love it ! Worth the money.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSpringfree Online
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1 comment
Springfree
Springfree T.Springfree

Wonderful to hear all your Springfree Love Jen! It is great to hear your kids are getting outside and being active on their Springfree Trampoline Kind Regards, Springfree Team

Tami

Tami

  • 2 reviews

Springfree saviour

published

We love our Springfree trampoline and during 'lockdown' we upgraded to a larger model. The company sent someone out within a few days who took down our old trampoline and built our new one. It was quick and efficient. The kids use it every day to exert lots of energy and it keeps them smiling. Thank you Springfree!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNSW
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1 comment
Springfree
Springfree T.Springfree

Thank you for sharing your Springfree Love Tami. We know you will continue to create so many more wonderful memories on your trampoline Kind Regards, Springfree Team

Cassandra

CassandraSouth East Queensland, QLD

Love it - quality is well worth it

published

This is our second springfree trampoline, our children got plenty of use out of the first one we have now bought one for the Grandchildren to enjoy when visiting. Fantastic service and prompt delivery.

Customer Service
Product Quality
Return Claim MadeNo
1 comment
Springfree
Springfree T.Springfree

Wonderful to hear all your Springfree Love Cassandra! It is great to hear your grandkids are getting outside and being active on their Springfree Trampoline Kind Regards, Springfree Team

The reviewer stated that an incentive was offered for this review

Kids loving it

published

This is our second springfree. After 10 years the children had outgrown the first one so we purchased the largest size. They are loving it and spending hours on it most day.

Customer Service
Product Quality
Return Claim MadeNo
1 comment
Springfree
Springfree T.Springfree

Woohoo! Thanks for the 5-star ratings all round and your awesome comments and review! We strive to deliver an exceptional experience, and love to hear such positive feedback from our happy customers. Have a great day, and happy bouncing!

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Disappointing Customer Service

published

I had been recommended the Springfree trampoline over any other by friends, family and neighbours. But when it came time to purchase one, the customer service I received was obdurate and left me feeling like they just didn’t care for my business nor to make a sale as there were plenty of other customers waiting in line to purchase one. This certainly isn’t the way to treat a customer!

Customer Service
1 comment
Springfree
Springfree T.Springfree
APMJ

APMJGreater Melbourne (Metropolitan), VIC

Fabulous trampoline

published

Clearly the best on the market. We bought the 3.4 x 3,4 and the kids love it!!! They are tricky to put up (2 adults and it took 3.5 hrs) and you have to follow the instructions v carefully. Other than that; fantastic!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationThrough spring free website
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1 comment
Springfree
Springfree T.Springfree

The reviewer stated that an incentive was offered for this review

Jess

JessSydney, NSW

Loads of Fun for Quarantine!

published

We (me, my partner, 14 year old son and almost 2 year old daughter) were going stir crazy until I had the great idea to splurge on a trampoline. The price of a Springfree can be a little intimidating, but from all reports an investment that would be well worth it.
IT IS! The customer service is the best, assembly (while overwhelming to consider) well instructed and reasonably easy AND there is so much comfort and security in seeing a little one and the big one having fun with no real risk of those nostalgic trampoline injuries.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationGreenacre
See all answers
1 comment
Springfree
Springfree T.Springfree

Thank you for your excellent review Jess and for sharing your experience! We strive to deliver a premium experience and we highly value such positive feedback from our customers. Have a great day! Springfree Trampoline

Maurice Moschini

Maurice MoschiniGreater Melbourne (Metropolitan), VIC

Excellent tool for hours of fun and fitness!

published

There are cheaper ones on the market but these are the best. Best bounce, best safety and best warranty. Delivery process was very simple and streamlined. The kids are jumping whenever they can. Better than a pool that you can only use randomly. The trampoline feels strong and well made, from the frame right down to the zippers. I would recommend the basketball hoop as a good extra. Also save yourself the headache and pay someone to install!
Thanks Springfree trampolines!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOakleigh South VIC
See all answers
1 comment
Springfree
Springfree T.Springfree

Thank-you for your excellent review and great star rating. We highly value feedback from our customers and love that you love Springfree! Happy bouncing, Springfree Trampoline

The kids are loving it and the parents can have a crack too

published

The order and delivery process was very simple and streamlined, we received good advice about selecting the right trampoline.
We couldn’t be happier with what we received. The kids are jumping in the rain at night when ever they can.
The trampoline feels strong and well made, from the frame right down to the zip on the walls.
Thanks Springfree trampolines!

Customer Service
Product Quality
Return Claim MadeNo
1 comment
Springfree
Springfree T.Springfree

Thank you for your review Michael. Springfree is made for kids of all ages :) We're glad to hear that you are happy with your product and the kids get so much use out of it even in the rain! Stay safe. The Springfree Team

James

JamesGreater Melbourne (Metropolitan), VIC

Great trampoline but stressful and difficult installation

published
Customer Service
Product Quality
Return Claim MadeNo
1 comment
Springfree
Springfree T.Springfree

The reviewer stated that an incentive was offered for this review

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best trampoline we have ever had

published

A very well engineered product that will last for years.
Well designed instructions and videos make assembly much easier than expected.
So happy with the finished product, as are the grandchildren.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationGreenacre depot/ store
See all answers
1 comment
Springfree
Springfree T.Springfree

Thank you for your review David. We're glad to hear you have some active, jumping Grandchildren that will get many happy years out of your new trampoline. Stay Safe. The Springfree Team

  • Verified customer

Amazing quality kids have not stopped jumping

published

We collected our trampoline yesterday the quality and safety is incredible. We installed the trampoline ourselves and found by following the instructions it’s wasn’t that difficult to ensemble. All round very empress with the unit itself.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMelbourne
See all answers
1 comment
Springfree
Springfree T.Springfree

Thank you so much for your review Emily. It's great to hear that you were able to get it installed and have the kids jumping quickly. We appreciate your feedback. Happy Jumping. The Springfree Team

Tracee Fox

Tracee FoxGreater Melbourne (Metropolitan), VIC

  • Verified customer

Love our Trampoline - kids are so active!

published

My daughter starts with a jump even before breakfast on most days, from bouncing to doing tricks and making up routines this is providing hours of fun for all 3 of my children who are 9, 13 and 19;)

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWas over the phone - unsure of location think Oakleigh in Victoria being closest
See all answers
1 comment
Springfree
Springfree T.Springfree

Hi Tracee, Thank you for your review - we love hearing feedback from our customers and we're so pleased to hear that your children are enjoying jumping on their new trampoline. Stay Safe. The Springfree Team

Kate

KateMetropolitan Adelaide, SA

We can't wipe the smile of our faces

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationOnline
See all answers
1 comment
Springfree
Springfree T.Springfree

The reviewer stated that an incentive was offered for this review

Great product and service

published

The trampoline is loved by our kids and the service provided with the delivery and installation (in the rain) was exceptional. We highly recommend this product and service. Don’t go anywhere else.

Customer Service
Product Quality
Return Claim MadeNo
1 comment
Springfree
Springfree T.Springfree

Thank you for your excellent review and for sharing your experience! We strive to deliver a premium experience and we highly value such positive feedback from our customers. Have a great day! Springfree Trampoline

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Questions & Answers

gul s

gul sasked

Hi guys,

I have an existing trampoline I'm pretty sure it is 8ft but I need a new net and the jumping base and padding for the springs. Can you please help me.

Thanks Rose

1 answer
Springfree
Springfree T.Springfree

Hi Rose, if you have our brand of trampoline, we do have a range of Spare Parts available. Please call our Customer Care Team on 1800 586 772. Regards. The Springfree Team

Mon

Monasked

So, most people seem happy with the quality of the trampoline - safety and durability. But does it have a high rating on the bounce factor?

1 answer
Springfree
Springfree T.Springfree

Springfree trampolines provide a smoother bounce and they are gentler on your knees and joints. In 2012 consumer watchdog CHOICE reviewed 12 popular trampolines sold in Australia. Springfree Trampoline was the only model they recommended as safe and CHOICE also concluded that Springfree had the most comfortable bounce. The mat also provides a more responsive bounce and an impact absorbing soft edge. Have you seen the online videos of the awesome bounce and height that is achieved on a Springfree Trampoline?
http://www.youtube.com/watch?v=S60uJkptxVg&list=UUKWTMx9j3usUcl1AIYsO3ZA
Kind Regards,
Springfree Team

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