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Springfree Trampoline Australia

Springfree Trampoline Australia

4.4 from 221 reviews

We love our Springfree Trampoline and can't live without it!

We have had our Springfree Trampoline for many years now after going through a couple of previous trampolines of inferior quality. It has stood the test of time and our children can't live without it. They are out on the trampoline practicing tricks every day. Best investment!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationOakleigh
1 comment
Thank you for sharing your Springfree Love Vikki. We know you will continue to create so many more wonderful memories on your trampoline. Kind Regards, Springfree Team

Great Service

Rang Monday Tramp is in On Thurs ! Great Young Fella Installed
Very Very Good Company . The Only Thing I didnt Like Was That the description of this review had to have 30 Words LOL

Product Quality
Customer Service
Return Claim MadeNo
1 comment
Thanks for the awesome feedback! We strive to deliver the best experience possible and love hearing positive feedback. Happy jumping, Springfree Trampoline.

Great Service

We love our Springfree trampoline. We are relocating and needed it packed up straight away. The team from Springfree sorted this out for us and made it happen within the timeframe required and with minimal fuss. Really happy.

Product Quality
Customer Service
Return Claim MadeNo
Store Locationwarrigal road
1 comment
Woohoo! Thanks for the 5-star ratings all round and your awesome comments and review! We strive to deliver an exceptional experience, and were happy to be able to get this arranged in time for you. Have a great day, and happy bouncing!

Love it!

We have limited space but it just fits the medium oval trampoline and our 2 kids, 3 and 1.5yr old love it. We also purchased the sunshade, to stop neighbouring leaves falling in and it will be great coverage once summer comes. Highly recommend to get the kids moving in the backyard if you have a small area.

Product Quality
Customer Service
Return Claim MadeNo
1 comment
Thanks for the great Star Rating Tionie. Continue getting outside and being active! Happy Bouncing to you and your family. Kind Regards, Springfree Team

Outstanding!

We have had a trampoline for several years and it sure has had a work out. It was time for a new net, I made an online inquiry on a Sunday, received a phone call the same day. Paid for new net to be delivered, it arrived ahead of time with a phone call and email to confirm. Outstanding service. The new net is up - outstanding quality and online tutorial was very helpful! Its nice to know customer service still exists.

Product Quality
Customer Service
Return Claim MadeNo
Store Locationonline
1 comment
We strive to deliver a premium product and service! It is great to hear you have had your Springfree Trampoline for several years and with the new net, it is still going strong! We really appreciate the time you have taken to write us such a wonderful review Kelly ! Happy bouncing to you and your family, Springfree Team

Love the new trampoline.

A great offer, take away my old trampoline and set up new spring free trampoline for free. My husband is happy he did not need to dispose old trampoline, mums happy and kids love the new trampoline.

Product Quality
Customer Service
Return Claim MadeNo
1 comment
Thanks for the great star rating! So happy to hear you were able to take advantage of our promotional offer and services! –Springfree Team

Warning to parents

I just want to start off by saying that in no means am I writing about the quality of the product but about the lack of safety information.
We came to the oakleigh store to decide on the size of trampoline we wanted to choose for our daughters 2nd birthday at 19 months my daughter myself and my husband were aloud to jump and test out the trampolines. We were the only people in store and NEVER were we told about double bouncing or how dangerous it is for young children to be on a trampoline.
We decided on one and purchased for her birthday. The 3rd time she used it she sustained a fracture to her tibia. After speaking to paediatric emergency drs and her orthopaedic specialist children under the age of 6 should NOT use trampolines. Their bones aren’t strong enough to withstand the pressures especially with someone else on with them.
Thankfully the company took the trampoline back but we are out of pocket lots of $ with medical bills etc and not to mention the trauma we’ve gone through and after asking they would not help out with any of these costs which was very disappointing . 4 weeks after the cast has been removed she’s still walking with a limp.
I just don’t want any other family to go through what we’ve been through. Do your research and just wait until they are over 6.

Store LocationOakleigh
1 comment
Thank you for your feedback. Trampolining as an activity has its risks. Research is showing us though, that regular trampoline use can deliver a range of both physical and developmental benefits to children at all ages. We do like to promote our safe use recommendations across our channels to help families prevent injuries and decide what’s right for them. We appreciate the journey hasn’t been a pleasurable one like originally intended. This is truly rare and unfortunate. We hope you daughter recovers fully soon. Kind Regards, Springfree Team

Awesome, love it

Awesome, love it . Purchased the large oval years ago with plenty of room for afew kids.
Loved the add on hoop however broke in wind and was unhappy with customer service. Was up to us the pay for it to be sent to Brisbane to get fixed.
We are now replacing the net and customer service have been great to deal with. Love that we can book in to get someone to install it.. Very easy

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMelb
1 comment
Thank-you for your excellent review and feedback Louise! We strive to deliver a premium experience and we highly value all feedback from our customers. Happy jumping. Warm regards, Springfree Trampoline.

Best Christmas present for the kids!

We bought the large oval spring free trampoline a year and a half ago now for the kids and they still use it nearly every day. They play so many different games on it and we love that it keeps them so entertained and active!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationCheltenham
1 comment
Thanks for the great star rating! We love hearing positive feedback and value the opinions of our customers! It is great to hear your kids are getting outside and being active on their Springfree Trampoline! Happy Bouncing to you and your family. Kind Regards, Springfree Team

My son has made so many new friends thanks to Springfree Trampoline

Best decision ever. We purchased the large oval trampoline for our new house and decided to install it at the front of the house. Springfree staff was extremely helpful putting it together in no time and helping us to choose the right size and shape. Our son is a 6 year old only child that has made so many friends in our street thanks to the Springfree Trampoline. After 3 months still very popular and my son is so happy to have all this kids visiting all the time to jump and play with him. It felt a bit big for an only child when it was installed but we know we made the right decision as it has plenty of room and feels so safe for 4 or 5 small children to jump together at the same time.

Product Quality
Customer Service
Return Claim MadeNo
1 comment
Wonderful to hear all your Springfree Love Sonia! It is great to hear all the kids in your street are getting outside and being active on your Springfree Trampoline. We know you will continue to create so many more wonderful memories on your trampoline! Kind Regards, Springfree Team

Springfree Large Oval Trampoline

Our 3 boys are very excited to be getting a Springfree trampoline for the holidays. Springfree staff were extremely helpful when choosing the right model. The at home measure up service was exactly the help we needed when choosing between the medium or large trampoline. Staff were very helpful and their turn around was fast. Having it installed was brilliant. Kids love it and I can’t wait to get them outside jumping everyday. Thank you!!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSunshine Coast
1 comment
Thank-you for your excellent review and great star rating. We highly value feedback from our customers and love that you love Springfree! Happy bouncing, Springfree Trampoline

Excellent Trampoline

We decided to get the Springfree trampoline after lots of research online and through friend. We end up getting the medium round Springfree Trampoline and our daughter loves it. We are very happy with our purchase. The customer service was great! Would highly recommend it to other ppl.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSpringfree online
1 comment
Thank-you for your excellent review Annie! We strive to deliver a premium experience and we highly value all feedback from our customers. Warm regards, Springfree Trampoline.

We love this - our family uses it almost every day.

We have had our Springfree Trampoline for 8 years now and three children later it is the most popular thing in our house still!!! We love that it gets the kids outside and allows them to work of their energy in a safe way!

Product Quality
Customer Service
Return Claim MadeNo
1 comment
Thanks for the great review, it is fantastic to hear you have had your Springfree for 8 years and is still going strong and your children are getting outside and active! Happy Bouncing, Springfree Team

Worth every cent!

We bought our Springfree Trampoline 6 years ago and have used it on almost a daily basis. Had I known how much use we would get out of it, I would have purchased one years before instead of one of the old school Toys R Us round blue trampolines that only lasted 2 years.
The customer service and installation (and then reinstallation when we moved a couple of years ago) has all been fantastic. The trampoline is sturdily built, easy to move around when mowing the lawn and has provided us with many hours of fun over the years. Great buy and it has been highly recommended to all family members and friends.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSpringfree Trampoline
1 comment
Thanks for the 5-star rating and sharing your Springfree love! We love that you love Springfree and enjoy reading positive feedback from our happy customers! Have a great day, Springfree Trampoline.

Springfree tramp

I love the product. We've had ours for 6 years now and its still performing well although its starting to weather. Unfortunately the lifetime guarantee doesn't include all the parts just the frame so things like the basketball hoop and the mat on ours that have perished aren't covered under warranty.
Apart from, we love our Springfree tramp.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationQueensland
1 comment
Hi Peta Thanks so much for taking the time to leave us your review. It’s great to hear your trampoline is still going strong and much loved after 6 years. We have recently changed our warranty to a full 10 years on all components with the release of our newest design. When you purchased your Springfree 6 years ago, the warranty offered was different and has since expired. However rest assured we continue to have a range of spare parts available to help keep your family outside and active. Happy jumping, The Springfree Team

Exceptional service for a quality product.

Ten years later my Springfree Trampoline is still going great! I buckled a leg moving & was so relieved & happy that it can be replaced & will arrive in a few days!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationKunda Park
1 comment
Thanks for the awesome feedback! We strive to deliver the best experience possible and love hearing positive feedback. Happy jumping, Springfree Trampoline.

Great customer service and quality products

Great service. They were happy to help in any way with my purchase. Cant wait to receive our new trampoline.
They answered all the questions i had and were very happy to help.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationInternet
1 comment
Thank you for your excellent review Casey and for sharing your experience! We strive to deliver a premium experience and we highly value such positive feedback from our customers. Have a great day and happy jumping! Springfree Trampoline

Great company and great product.

We love the trampoline and have taken it with us each time we've moved. The assembly and disassembly service is amazing. Customer service team on the phones are also great.

Product Quality
Customer Service
Return Claim MadeNo
1 comment
Thanks for the 5-star rating and sharing your Springfree love! We love that you love Springfree and enjoy reading positive feedback from our happy customers! Have a great day, Springfree Trampoline.

Value for money!

We love our Springfree Trampoline!
Great quality and the friendly efficient customer service staff are there to help. Great value for money considering we’ve had ours for 10 years. Highly recommend

Product Quality
Customer Service
Return Claim MadeNo
Store LocationOnline
1 comment
It is fantastic to hear you have had your Springfree for 10 years and is still going strong! Continue to make memories and enjoy getting outside and being active! Happy Bouncing, Springfree Team

Fantastic customer service from Alex

Not only are the trampolines fantastic but the customer service was outstanding. Answer all my silly questions with ease and helped me figure out the right size for our family.

Customer Service
Store LocationOnline
1 comment
Thanks for the awesome feedback! We strive to deliver the best experience possible and love hearing positive feedback from our happy customers. Happy jumping, Springfree Trampoline.

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Questions & Answers

Hi guys, I have an existing trampoline I'm pretty sure it is 8ft but I need a new net and the jumping base and padding for the springs. Can you please help me. Thanks Rose
1 answer
Hi Rose, if you have our brand of trampoline, we do have a range of Spare Parts available. Please call our Customer Care Team on 1800 586 772. Regards. The Springfree Team

So, most people seem happy with the quality of the trampoline - safety and durability. But does it have a high rating on the bounce factor?
1 answer
Springfree trampolines provide a smoother bounce and they are gentler on your knees and joints. In 2012 consumer watchdog CHOICE reviewed 12 popular trampolines sold in Australia. Springfree Trampoline was the only model they recommended as safe and CHOICE also concluded that Springfree had the most comfortable bounce. The mat also provides a more responsive bounce and an impact absorbing soft edge. Have you seen the online videos of the awesome bounce and height that is achieved on a Springfree Trampoline? http://www.youtube.com/watch?v=S60uJkptxVg&list=UUKWTMx9j3usUcl1AIYsO3ZA Kind Regards, Springfree Team

Details

Springfree Trampoline Australia
CategoryToys & Game Shops and Physical Shops
Visit official website

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