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Springfree Trampoline Australia

Springfree Trampoline Australia

4.6 from 448 reviews · View Statistics
See the Best Toys & Game Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Springfree

Reviews

  • Product Quality
    4.9 (258)
  • Return Claim MadeYes (7) · No (242)
  • Customer Service
    4.8 (253)
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Reviewer Photos & Videos

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Fergus B.
Fergus B.South East Queensland, QLD
  • 3 reviews
  • 1 like
  • Verified

Outstanding service

published
Product Quality
5/5
Customer Service
5/5
Springfree
Springfree T.Springfree
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The reviewer stated that an incentive was offered for this review

Feels touching to the sky!

published
Product Quality
5/5
Customer Service
5/5
Store LocationOnline
Springfree
Springfree T.Springfree

Thanks for the awesome feedback Uzun! We strive to deliver the best experience possible and love hearing positive feedback from our happy customers. Thank you from the Springfree Trampoline Team

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The reviewer stated that an incentive was offered for this review

Paul H.
Paul H.South East Queensland, QLD

Don't buy a second hand Springfree Trampoline

published
Product Quality
2/5
Incentivised Review No
Return Claim MadeNo
Springfree
Springfree T.Springfree

Best thing we've bought in lockdown!

published

We are very happy with from online purchase, contact free delivery with a smile, assembly was easy with two people, kid's have used it everyday since and it's been over a month since we have had it. Really worth the money!

Product Quality
5/5
Customer Service
5/5
Springfree
Springfree T.Springfree

Woohoo! We love getting such positive feedback from our customers! Thanks for
the great review and 5-star rating and comments! Happy bouncing! The Springfree Team

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Peter T.
Peter T.Greater Melbourne (Metropolitan), VIC
  • 2 reviews
  • Verified

Springfree Shade - poor quality did not last more than 6 months.

published

Purchased a Springfree shade in December 2020. Used it for 6 months but now has a huge rip through the middle. This may has been caused by a windy day but called up to see if it was covered by warranty. They completely shut me down saying that it was not covered and should be taken down during winter. I was not advised of that condition so now is nothing more than rubbish. Spent $199 for this item and now is garbage. Springfree charge so much for everything. Trampolines cost more than double of any competitor and their items not lasting more than 6 months is ridiculous.

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Incentivised Review No
Springfree
Springfree T.Springfree
  • Verified

Great trampoline and good customer service from Springfree!

published

Not only does the product work as advertised, our family and friends had a blast jumping on trampoline!
We had a great experience trying out the various Springfree trampolines at the Melbourne Display Centre and the representatives were very helpful. Springfree delivered the packages promptly and completed install on time.

One thing to note is the trampolines do not come with a ladder. You are better off using other alternatives as a ladder.

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Product Quality
5/5
Customer Service
5/5
Springfree
Springfree T.Springfree
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The reviewer stated that an incentive was offered for this review

Tanya Imeri
Tanya ImeriGreater Melbourne (Outer), VIC
  • 3 reviews
  • Verified

When other brand of trampolines, rust, bend and perish, springfree goes on forever!

published

Our Springfree has lasted many harsh Australian seasons with us, the zip has broken which was a bit of a pain to replace but overall it’s been brilliant!

Product Quality
5/5
Customer Service
5/5
Springfree
Springfree T.Springfree

Thank you for sharing with us. We're glad that you've had many happy years of use from your trampoline and we're sure you'll see many more. The Springfree Team

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Review collected in partnership with Springfree

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Michael and Reneé Giamos
Michael and Reneé GiamosMetropolitan Adelaide, SA
  • Verified

Brilliant product, size, durability, safety and company

published

We are still thrilled with our Jumbo trampoline after 3 years from a family Melbourne event. Before this trampoline we were really concerned about trampoline safety. Now we confidently tell everyone we know to purchase this brand. Durability is excellent also and the electronic game features are clever for the children to use. It still looks great in our large backyard in SA rain and sun. The only negative is....wish you were around when we were children! We make up for it now because there’s plenty of room. Fantastic for our gymnast daughter too. Well done with your constant awards, you deserve it.

Product Quality
5/5
Customer Service
5/5
Springfree
Springfree T.Springfree

Thank you so much for your feedback on your Springfree. We're glad to hear that your daughter gets great use out of it for gymnastics, and we're glad to hear that the big kids are having some fun too :) The Springfree Team

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Review collected in partnership with Springfree

Will
WillGreater Melbourne (Outer), VIC

Quick efficient service for replacement/spare parts

published

I was able to receive a response same day to my query relating to some spare part requests, the sales team were polite and efficient.

Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Springfree
Springfree T.Springfree

Thank you so much for taking the time to leave us a review. We're so glad to hear that you found our service efficient. The Springfree Team

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The reviewer stated that an incentive was offered for this review

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Sue
SueSouth East Queensland, QLD
  • 3 reviews
  • 1 like

Springfree Trampoline is perfect

published

So much fun for all the family to enjoy over and over. Great way to exercise safely. A great investment!

Product Quality
5/5
Customer Service
5/5
Springfree
Springfree T.Springfree

Thank you so much for taking the time to leave us your review Sue. We're glad to hear that your family enjoy the trampoline and you value the safety factor when it is being used. The Springfree Team

Marg D
Marg D Sydney, NSW

Perfect

published

Absolutely love our Springfree Trampoline for Christmas 2020!! Along with our grandkids and their parents. Delivering hours of safe fun.

Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Springfree
Springfree T.Springfree

Thank you so much for your review Marg. We're glad to hear that your grandkids as well as Mum and Dad are loving the new trampoline. The Springfree Team

Marg D
Marg D

Yes & that also includes Poppie & Nannie!! Three generations having fun together:)

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The reviewer stated that an incentive was offered for this review

Irene
IreneGreater Melbourne (Outer), VIC
  • 2 reviews

Great for all ages

published

We replaced our regular 8 foot trampoline with the Springfree medium oval trampoline for our family Christmas 2020. It has been FANTASTIC for my whole family to engage in physical activity whilst having a lot of fun. My 15 yr daughter and her younger brothers 11 & 8 love the extra jumping space available, allowing flips, tricks and other games.

Incentivised Review No
Springfree
Springfree T.Springfree

Thank you so much for sharing your story with us - we're glad to hear that the kids love their new trampoline and the extra space they have. Happy bouncing! The Springfree Team

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First Tramp ever bought. Only tramp ever bought.

published

I have owned the Springfree trampoline for over 15 years and during this time it has had considerable use from my 3 children, their friends and cousins. We love the safety aspect with no exposed springs. The quality of the product is excellent and was worth every cent that we paid for it.

Product Quality
5/5
Customer Service
4/5
Return Claim MadeNo
Springfree
Springfree T.Springfree

Thank you so much for sharing your awesome story with us. We're glad to hear that you've had your trampoline for so many years and that you love the safety of Springfree. Happy bouncing. The Springfree Team

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The reviewer stated that an incentive was offered for this review

Little Lion
Little LionSydney, NSW
  • Verified

My toddler loves it

published
Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Springfree
Springfree T.Springfree

Thank you so much for your review on our product. We're so glad to hear that you are happy with the safety of your Springfree and that your son plays on the trampoline for hours. We wish you many happy years of bouncing. The Springfree Team

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The reviewer stated that an incentive was offered for this review

Mel
MelSydney, NSW

Excellent quality and safe design

published

Large bouncy good quality trampoline
We’ve bought extras such as sunshade step and wheels to move it (yet to assemble) which is useful to be able to buy the accessories
Free delivery in Sydney offered too, which for the price is expected.

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Product Quality
5/5
Return Claim MadeNo
Springfree
Springfree T.Springfree

Thank you Mel for sharing with us. We're glad to you like the accessories you purchased. Happy jumping. The Springfree Team

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The reviewer stated that an incentive was offered for this review

Questions & Answers

gul s
gul sasked

Hi guys,

I have an existing trampoline I'm pretty sure it is 8ft but I need a new net and the jumping base and padding for the springs. Can you please help me.

Thanks Rose

1 answer
Springfree
Springfree T.Springfree

Hi Rose, if you have our brand of trampoline, we do have a range of Spare Parts available. Please call our Customer Care Team on 1800 586 772. Regards. The Springfree Team

Mon
Monasked

So, most people seem happy with the quality of the trampoline - safety and durability. But does it have a high rating on the bounce factor?

1 answer
Springfree
Springfree T.Springfree

Springfree trampolines provide a smoother bounce and they are gentler on your knees and joints. In 2012 consumer watchdog CHOICE reviewed 12 popular trampolines sold in Australia. Springfree Trampoline was the only model they recommended as safe and CHOICE also concluded that Springfree had the most comfortable bounce. The mat also provides a more responsive bounce and an impact absorbing soft edge. Have you seen the online videos of the awesome bounce and height that is achieved on a Springfree Trampoline?
http://www.youtube.com/watch?v=S60uJkptxVg&list=UUKWTMx9j3usUcl1AIYsO3ZA
Kind Regards,
Springfree Team

Get an answer from our members and Springfree representatives

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