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Springfree Trampoline Australia

Springfree Trampoline Australia

4.3 from 182 reviews

Still a favourite after 10 years

Have just purchased a new mat for our 10 year old Springfree. Although the kids are older they still use trampoline every day. Can highly recommend Springfree as a good company to deal with and a quality product.

Product Quality
Customer Service
Return Claim MadeNo
1 comment
Thanks so much for the great review, Marty. It is fantastic to hear you have had your Springfree for 10 years and is still going strong! You will be able to make many more happy memories and enjoy getting outside and being active with your new mat! Happy Bouncing, Springfree Team

Fantastic for family of four children

The children have played on our new trampoline almost every day since we got it. It is the best form of entertainment and they are forever thinking of new games to play on it.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationOn line
1 comment
We love hearing when kids find interesting and new ways to use their trampoline, and so early on as well ! How fantastic is that :) We know you and your family will love your Springfree Trampoline for years to come, happy bouncing! Kind Regards, Springfree Team

Family fun!

I recently bought a Springfree Trampoline and we love it! I can’t get the kids off it! Buying online, arranging delivery and installation was quick and easy. Plus the installer arrived on time, was extremely helpful and provided great instructions. The design and quality are great. We have 2 very happy children who love their new present! Thank you!

Product Quality
Customer Service
Return Claim MadeNo
1 comment
Thank-you for your excellent review and great star rating Ben. We highly value feedback from our customers and love that you and you children love Springfree! Happy bouncing, Springfree Trampoline

Super Family Fun

Our family loves our new trampoline. It's big so we can all fit and have fun together. The quality is great and with the sun shade it should last a long time. I also received a phone call a month and a half after purchasing it and I was told I over paid for a product that was mistaken. The refund is on the way! I feel really good about dealing with a company that is so honest and committed to serving it's customers.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSydney
1 comment
Thanks so much Aaron for your awesome review and great feedback. Delivering an exceptional experience is important to us, so we love to hear such great feedback from our happy customers. Happy bouncing, and have a great day! Springfree Trampoline.

Springfree -great product, excellent service

We own a 7yo Springfree that has been put to excellent use daily. We need a replacement mat and the customer service girls could not have been more helpful with their advice and assistance. I highly recommend.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationWarrigal Road, South Oakleigh
1 comment
Thank-you for your excellent review Jennifer! We strive to deliver a premium experience and we highly value all feedback from our customers. Warm regards, Springfree Trampoline.

Springfree trampolines rock!!!

From go to whoa the experience my family has had with Springfree Trampolines is awesome. We bought our first trampoline 6 years ago and it was used everyday without issue. Just upgraded to the large size as the kids are now a lot larger and STILL use it everyday!
Product quality is amazing and the service and willingness to help of the staff is superb. I would recommend EVERYONE get a Springfree Trampoline

Product Quality
1 comment
Thank you for your excellent review Trenton and for sharing your experience! We strive to deliver a premium experience and we highly value such positive feedback from our customers. It's great to hear your family have had so many years of enjoyment on their Springfree Trampoline and we are sure there are many more years of fun to be had. Have a great day! Springfree Trampoline Kind Regards Springfree Team

Awesome product - and fantastic customer service for any follow up

Our springfree trampoline has served us well for many years. Great customer service on purchase and assembly. Six years down the track, I rang about some rust in the frame as was worried about safety. Immediately after sending through my photos, I was contacted about replacing the rusted items for free under warranty. Absolutely amazing... best customer service!

Product Quality
Return Claim MadeNo
1 comment
Thanks for the awesome feedback Kathy! We strive to deliver the best experience possible and love hearing positive feedback from our happy customers. Happy jumping, Springfree Trampoline.

It’s the one thing that gets the kids outside every time.

After 7 years of constant use our mat finally started to perish at the seams, so today did the disassembly of the old one and put a new mat and bet on. Only took an hour and a quarter and it’s ready for the next however many years of enjoyment.
Thanks for a great product and great service.

Product Quality
Return Claim MadeNo
1 comment
We strive to deliver a premium product and service! It is great to hear you have had your Springfree Trampoline for 7 years and it will continue to go strong! We really appreciate the time you have taken to write us such a wonderful review Byron ! Happy bouncing to you and your family, Springfree Team

impressed and taken back

David followed up an issue promptly, the whole team are great, they do what they say, safety is their key with great service
Honestly, u pay for what u get

Return Claim MadeYes
1 comment
Thanks so much Chris for your awesome review and great feedback. Delivering an exceptional experience is important to us, so we love to hear such great feedback from our happy customers. Happy bouncing, and have a great day! Springfree Trampoline.

Highly recommend Springfree Trampolines

We recently bought a new net & mat for our 8 year old Springfree trampoline & found the ordering process very easy with the service from the team excellent. Whilst daunting to dissemble the net & mat & reassemble with the new kit, we found it fairly easy using the original instructions & had it done in a couple of hours ourselves.

Product Quality
Return Claim MadeNo
1 comment
Thanks for the great star rating! We strive to deliver a premium product and service! It is great to hear you have had your Springfree Trampoline for 8 years and will continue going strong with the new parts! Happy bouncing to you and your family, Springfree Team

Awesome!

So easy to buy, have assembled and had disassembled and packed with a full report years later.
Couldn't ask for any better service and speed that it all happened in was wow!

1 comment
Thanks for the top star rating. It's important to us to deliver an excellent experience, so we love getting great reviews! Kind Regards, Springfree Trampoline.

It was an easy process to order and get someone to put it together. Very happy.

Very happy with springfree trampoline. They organized someone to come out and put it together and kept in touch via email throughout the process. Thanks. We have a very happy birthday girl.

Product Quality
Return Claim MadeNo
1 comment
Thank you for your excellent review Rob and for sharing your experience! We love getting such positive feedback from our customers. We do strive to deliver a premium experience. The birthday girl has many years of jumping fun ahead. Have a great day! Springfree Trampoline

Awesome Service - very fast installation

Steve came on a hot Saturday afternoon and was punctual and extremely efficient.

He dismantled the old Trampoline and installed the new Spring-free with the basketball hoop.

The kids absolutely love it.

The new trampoline is excellent, Steve was great setting it up and accommodated every request.

Product Quality
Return Claim MadeNo
1 comment
We are so happy to hear Steve was able to get your new trampoline installed for you ! We know you and your family will love it and we will be sure to pass on your wonderful feedback onto Steve :) Kind Regards, Springfree Team

Excellent quality product and amazing service!

I have owned my Springfree for the last 2 years. My kids love it, I love it, I tell everyone I know how awesome our trampoline is and it still looks brand new and the bounce is unbelievably good. Last week I called about a tear in my net (no fault of Springfree). I was blown away at the fantastic service and support I received from the great team at Springfree. A special shout out to David. He answered my questions & solved my problems, he's legend! Thank you Springfree!

1 comment
Hi Liz, we are so happy to hear your feedback and will be sure to pass on your wonderful comments onto David, we know he will be very pleased! Keep bouncing and making great memories :) Kind Regards, Springfree Team

Excellent from start to finish

Was very easy to order online. Website is very informative, and had all the information we needed to select the best size for our garden. Once we ordered, customer service were quick to get back to us regarding an installation time/delivery. The delivery/installation was done super quick and I liked that they even took all the packaging away with them. I got a comprehensive rundown of everything too which was very helpful.

1 comment
Thanks for the awesome feedback! We strive to deliver the best experience possible and love hearing positive feedback from our happy customers. Happy jumping, Springfree Trampoline.

Great service - fast installation

Very impressed with service and installation. The trampoline is fantastic and our kids love it. Just disappointed that it didn’t come with a step. I didn’t think to ask/add one because it really should just be included as a bonus considering the price.

1 comment
Hi Alana, thank you so much for your review. We love hearing customer feedback and ways we can make your experience even better. We will be sure to pass on your advice in regards to the FlexrStep :) Happy bouncing to you and your family! Kind Regards, Springfree Team

Amazing

Great trampoline with amazing bounce. Great quality. Great company to deal with too. It was easy to watch them build it than struggle. Very friendly

1 comment
Thank you Lee for your 5-Star Review! We know you will make lots of great memories on your new Springfree Trampoline! Enjoy it :) Kind Regards, Springfree Team

Experience could not have been better

From start to finish, the focus on customer service was outstanding. We purchased the medium round model, which came with free installation, delivery & accessories worth $500. After ordering on a Wednesday, the trampoline arrived & was up & running the following Saturday. Other suppliers could learn a thing or two from the team at Springfree!

1 comment
Thanks so much Jen for your awesome review and great feedback. Delivering an exceptional experience is important to us, so we love to hear such great feedback from our happy customers. Happy bouncing, and have a great day! Kind Regards, Springfree Trampoline.

Wow - couldn’t believe the amazing service!

I contacted springfree regarding a warranty claim. A helpful young man called David presented me with my options, ensuring he asked what was required for my family. Moving forward I have decided to purchase a new trampoline at a discounted rate (minus cost of warranty replacement parts) the whole process was extremely easy. First contact was Friday and by Tuesday it’s all paid for and booked in to be delivered and assembled by the following Friday. What great customer service!

1 comment
Hi Stacey, we are so happy David was able to get you into a new trampoline with our new 10 Year warranty on ALL components! We know you will love it just as much as your original one, if not more ;) Kind Regards, Springfree Team

Peace & Harmony

Buying a Springfree trampoline has given the children hours of fun (& exercise..shhh don't tell them

1 comment
Thank you for your 5-Star Review Lyndy, We will be sure not to ;) Kind Regards, Springfree Team

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Questions & Answers

Hi guys, I have an existing trampoline I'm pretty sure it is 8ft but I need a new net and the jumping base and padding for the springs. Can you please help me. Thanks Rose
1 answer
Hi Rose, if you have our brand of trampoline, we do have a range of Spare Parts available. Please call our Customer Care Team on 1800 586 772. Regards. The Springfree Team

So, most people seem happy with the quality of the trampoline - safety and durability. But does it have a high rating on the bounce factor?
1 answer
Springfree trampolines provide a smoother bounce and they are gentler on your knees and joints. In 2012 consumer watchdog CHOICE reviewed 12 popular trampolines sold in Australia. Springfree Trampoline was the only model they recommended as safe and CHOICE also concluded that Springfree had the most comfortable bounce. The mat also provides a more responsive bounce and an impact absorbing soft edge. Have you seen the online videos of the awesome bounce and height that is achieved on a Springfree Trampoline? http://www.youtube.com/watch?v=S60uJkptxVg&list=UUKWTMx9j3usUcl1AIYsO3ZA Kind Regards, Springfree Team

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