Best Toys & Game Shops

I came back home and found my delivery in front of my door like I asked it to be and it was fantastic

I recently used Ben G who helped me over the phone buy an outdoor gym for the kids. He was absolutely awesome to deal with and I highly recommend. A great experience all round!

Built quality, send us confirmation after ordering and arrived early as expected. It was so nice to have this in our backyard. All worth it!

Extremely knowledgeable customer service! Happy to explain without judgement to a customer with zero experience about Magic the Gathering

I am just so impressed with the quality of these trampolines! We live on a rural property so our trampoline gets exposed to some very harsh… Read more

conditions including extreme heat, strong winds and some big storms. The anchoring system is impressive because it has not budged once in 4 years, and the frame, netting and mat are still in excellent condition despite regular use. I could not recommend them more, they are worth every single cent!

Ordered a toy for my Great nieces birthday and paid the $22.95 for express delivery, it took over a week to arrive. I will never buy from them again or pay that amount of money for so called express delivery when it's not what you yet.

Do not use this website. Complete waste of time, will cancel your order on you cause their website is not up to standard.

super fast delivery. but the product it self was so easy to construct, and its super strong ad bouncy . was going to buy one double the price, but… Read more

couldnt afford, but after some research this had good reviews and i totally rate it my son loves it and we got the water mist attachment so good

DO NOT BUY FROM THIS COMPANY!! I ordered a car for my daughters birthday but it arrived with a broken part. I contacted them immediately, sent videos… Read more

and photos at their request and its been over 3 weeks and I've had no resolution. In fact, I have had no communication from them on over a week now. So my daughter has a broken car for her birthday, and I don't have money back or a solution. I am now going through a paypal claim. Their customer service is horrendous. Do NOT buy from this company!!

Fast delivery. Easy for the kids to use, works well in our paddock. The kids love it. Will definitely order another one

I purchased a bike for my daughter’s birthday. It was shipped on the 25 of June. My daughter’s birthday was July 20th. By July 15th the bike still… Read more

wasn’t in the couriers system. I contacted hipkids and they told me allied couldn’t possibly track their parcels as they receive so many. They would lodge an inquiry which would take up to five days. Five days later, nothing. On the 6th day, after my daughter’s birthday, I asked for an update. Nothing, except they are waiting for the courier to confirm it is lost in transit. Four weeks later they can’t confirm its lost in transit? Legally my contract was with hipkids not the courier service. All I know is they billed me well over 300 dollars, my daughter did not receive a bike for her birthday and they are flat out refusing to refund me.

Great customer service! Good and easy to install products. Used by my teenaged kids.

I purchased two keyrings. Bubbles and Peanut. I little bit on calm on the go. Brilliant product

Bike looks ok to start with. Upon putting tighter frame noticed the wheels on the back don’t turn. That’s the whole point. Very poorly made. Cannot return once used. But you don’t know it doesn’t work till you try and use. Buy another brand.

Product ordered (1 of 2) - first product shipped, other item never shipped. Company said they would send it. Never did. No response to follow up emails. Terrible. If you don't have the product, just refund my money!

Delivery was quick and as described. Happy with the product.

Fantastic machines and delivered in perfect condition. We have been really looking forward to seeing them and they have not disappoint.

Gobaplay Titan Pro Swing Set. Quality product - robust and well finished. The staff at Gobaplay were a pleasure to deal with, delivery was prompt and… Read more

my granddaughter loves her swings. Sturdy enough for play for many years to come. This sort of service and quality product has become rare these days and deserves a shout out when a company delivers it! Well done Gobaplay and Thank you.

The Best Transformers Retailer for Australians – TFtoys or Savier's Toys is an official and third party (unlicensed figures) retailer in Australia. I've bought from them for years now and been… Read more

constantly impressed by their quick and helpful customer service, amazing prices, and wide range of stock. I've had figures come with missing or incorrect parts (manufactures fault) and after messaging about it, replacements are sent out eventually. The prices are cheaper almost every time than any Chinese or other retailer when compared. Packages are shipped out quickly and are packaged well with no memory of any box or figure being damaged by the retailer. I fully recommend buying from them if you collect any third party Transformers specifically and I will continue to do so for the foreseeable future.

Absolutely disgusting customer service and quality. The ladder broke and after months of the company continually sending the incorrect part. Are now… Read more

stating no refund will be provided. Yet the item is dangerous and cannot be used without a ladder. Do NOT purchase from this company. The same item was half the price on temple and webster too which I only found out after purchase.

Great Service – Have placed 3 orders with Games Empire and all 3 have arrived promptly with the items in perfect condition. Excellent service.

First time visiting store. Very welcoming atmosphere, products good quality at reasonable prices, staff friendly, helpful and will go out of their… Read more

way with pleasure. Wasn’t intending to purchase anything but left with a number of items. Definitely will return again. Highly recommended.

They sell packa from a box. Say 20 packs per box, each box guaranteed a signature etc. You watch other but 15 packs so buy the rest presuming you've… Read more

got the hit. I even asked if my thought process was correct and they agreed to sell packs. After purchasing they told me they open packs from random cartons. So they clearly sell packs, then keep the loaded packs from the box for themselves if no hits are made. I get why they do it but you cant lie to customers about it, especially when asked how many packs left in box and what hits have been found. Pretty sure their is laws around this behaviour. Apart from this they are selling packs for way above other seller prices, not illegal but immoral for sure. Apart from what I've said I wouldn't have complained if they just answered my questions honestly. Scam company with no morals for sure. Dont fall into their trap

Great company, love that they are willing to talk to you about what's going on

I purchased a book from you and I am not impressed with the quality, it was for a one year old and it's more suitable to a five year old, not happy, regards Rhonda Gavin

I purchased a Minitrains 009 Shunter & it broke down after its second use. I returtned it to Hearns in February 2026 and after a good deal of time… Read more

it’s been repaired, thank you Hearns. Take home lesson, if a product you buy in Australia doesn’t have an Agent here, consider your purchasing options. We are such a tiny market, it appears to me that after sales service from Europe isn’t a good option.

Great customer service – amazing experience with shop of toys, I enquired about a product and not only did they give me a thorough answer, they send a video on what I needed… Read more

to do and included the tools needed which I didn’t even think to ask for. 10/10 service and quick shipping

Called to ask why my package hasnt been sent and got a nice man that was very helpful.

Arrived perfect! Thanks Angela for the being professional and attentive.

Very disappointing experience. Check your receipt carefully before leaving. Castle hill Store We were incorrectly charged about $28 for an item we… Read more

did not buy and never received. We only caught it because the total looked unusually high and we checked the receipt before leaving.

When we raised it with the two staff members, the charge was simply processed as a refund. No sincere apology. No ownership of the mistake. No concern that we had been charged for something we never purchased.

That was the worst part. They treated it like an ordinary refund, as if we had changed our mind about a purchase, rather than acknowledging that the store had wrongly charged us in the first place.

There was no remorse at all. Not even a basic “sorry, that was our mistake”.

Mistakes happen. What matters is how they are handled. In this case, the complete lack of accountability and basic customer courtesy was extremely disappointing.