Best Toys & Game Shops

Always a pleasure to buy from the Gamesman online store. Items are always shipped very quickly.

What an outstanding playset! We built a large trampoline and monkey bars swing set with a loft, all in 2 days with 2 people! The instructions were… Read more

great. It went up easy and is very sturdy. My 3yr old grandson is so excited, climbs up and down the loft by himself. We positioned the monkey bars low enough for him to reach them. His cousins and friends are coming over to check it all out at the big 3 party this weekend! Can't wait. Well done Vuly, 2 big winners with these sets.

Absolute Consumer Deception & Irresponsible Service As a company that sells products for children, their continuous excuses, delays, and… Read more

irresponsible attitude are deeply shameful. I am leaving this review out of pure anger at how they treat their customers to hide their own logistical failures.

I purchased the Growplay XL Pro along with several accessories, spending over $4,000 USD on May 14th as my twins’ birthday gift. When purchasing, the website stated that the items would either be delivered or fully shipped by May 30th. I explicitly placed this order based on that timeline to ensure everything would arrive in time for my twin' birthday schedule.

Since we live in Canada, we arranged delivery to a holding service near the US border, willingly preparing to pay $160 in holding fees and $720 in customs duties just to make our kids happy.

The customer service since then has been a complete nightmare, filled with contradictions and complete disregard for the customer's situation:

On June 16th, way past the promised May 30th timeline, NOT A SINGLE ONE of the 21 packages had processed. Because of this massive delay, my children's birthday schedule was completely ruined, and I had to cancel my first cross-border trip. When I inquired, customer support explicitly assured me: "I can assure you they will all leave the warehouse at once or delivered on 6/15."

On June 24th, shipping labels finally started generating one by one for the boxes. However, I noticed 4 major accessory items had zero updates. I had to reach out FIRST again to find out why. Only then did they casually reply: "we have been advised by the warehouse team that the pallet containing these items was unfortunately damaged in transit." They never proactively notified me about this shortage before unilaterally shipping the rest of the incomplete order.

On July 2nd, the 17 boxes (minus the 4 items) finally arrived at the border. Because package holding services charge heavy daily storage fees, I was forced to drive for hours to pick up the partial shipment to avoid massive storage fees accumulating until late July.

Despite splitting the shipment due to their own warehouse damage, they offered zero practical solutions. Given the nature of these 4 specific items (Ninja Sticks, Net, Basketball Kits, Sets)—which are made of highly durable materials and practically impossible to be easily damaged or broken—their excuse is completely unbelievable and feels like a cheap cover-up for a stock shortage. They unashamedly told me to just wait until the next container arrives around July 15th and "collect everything at once later," completely ignoring the reality that I am being forced to cross the international border twice.

They flatly refused to ship the remaining lightweight items directly to my Canadian address at their expense and refused any form of compensation, blaming "unforeseen circumstances." They told me to either wait weeks or just cancel the missing items.

Why would anyone spend over $4,000 if the main frame doesn't even come with the essential accessories (Ninja Net, Basketball set, etc.)? Seeing my kids so disappointed breaks my heart. Their birthday is ruined, their summer break has started, and my trust is completely broken.

If I lived in the US, I would have returned the entire unit instantly. This is no longer a happy gift for our family, regardless of product’s quality.

They really do not care about their customers or the children they sell to.

Great price and fast shipping to new zealand . Saw on trademe and made it easy.

Sturdy build, great bounce, and easy setup. Safety net feels reliable, and the frame holds up well even with energetic kids. Compact enough for smaller yards but still spacious for fun. Excellent value for family entertainment.

This baby bicycle was a huge disappointment. The build quality felt flimsy, the wheels wobbled after just a few uses, and the safety features were… Read more

poorly designed. My child was uncomfortable riding it, and I didn’t feel confident about its stability. Definitely not worth the money — I would not recommend this product.

Do not use this website. Complete waste of time, will cancel your order on you cause their website is not up to standard.

quick to deliver, fairly easy to set up, kids love it

I’m really disappointed with this kids ride-on car. The battery life is terrible — it goes flat very quickly, even after being fully charged. My… Read more

child barely gets any playtime before it needs charging again. On top of that, the speaker randomly starts playing audio in a different language without pressing anything, which is confusing and a bit frustrating. There doesn’t seem to be any way to control or turn it off properly. Overall, it looks great but the poor battery performance and random speaker issues make it hard to recommend.

***WARNING*** SCAMMERS*** We got the drift kart for my nephew's birthday and within a week it had died (minor use, as he is only 7). This was… Read more

August/September 2025, and we are STILL trying to get our money back (around $500 - as at June 2026). They sent us a replacement motor, that didn't fix the problem - and now after MONTHS of trying to resolve the issue they have advised that as a "goodwill gesture" they will send us a free replacement battery IF WE PURCHASE a replacement charger!! It's only another $50, but WHY should we have to pay for replacing faulty parts (when they can't even say for certain that is what the issue is)!! Especially after dropping $500 on this piece of rubbish. After almost a year of being fobbed off by these people, we are now having to lodge a complaint with ACCC & Fair Trading for their unlawful response to the issues thus far. Save yourself a headache and buy elsewhere!!!

I recently purchased the MIA KING SINGLE BED frame in pink from Hip Kids, located in Melbourne for our 20 month old granddaughter who is… Read more

transitioning from her cot to her “big girl bed”. Our purchase came after us looking literally everywhere for what we wanted. Time and time again during our exhaustive search, something just kept drawing us back to this particular bed frame. We already had a quality king single mattress from years ago which was still in very good condition so we just hoped that this would fit the frame, and indeed it does, perfectly.

The frame itself was priced at $579, considerably more than what we were anticipating spending, but it was the high delivery cost at just under $200 from Melbourne to regional NSW, that almost almost resulted in us walking away and not proceeding with this purchase. From what I understand, the shipping cost is determined by the weight of the product and given the frame is quite bulky, the total weight would have been considerable. Still, there no getting away from the fact that the shipping costs were excessive.

This made it almost an $800 bed which we really weren’t prepared to pay for a child under two. But after procrastinating for a few days we considered the longevity of the bed and something our granddaughter could use for years to come as she gets older. So we ordered the frame which only took a few days to arrive, carefully packed in three separate boxes.

So, .. are we happy with it, and the clear answer is YES, WE ARE. We honestly love this bed frame, and we now believe it was a good decision despite the cost. It was relatively straightforward for hubby to put together (thank heavens for instructions) and it was clear to us during the assembly process that it’s quite well made and of a good quality. Our granddaughter also loves it.

For us, it was a good purchase, but would I order from them again,…honestly, I’m not sure.

The Jump Star trampoline is not a trampoline designed for long-term outdoor use. It simply does not stand up to the harsh Australian sun and rain. … Read more

Things were good for the first year or two, and the kids had heaps of fun on it. But soon surface rust developed on the springs, and then the stitching started to rot causing some of the springs to become unattached, and finally the webbing disintegrated (turned to black powder), at which point the trampoline was not usable. We had expected a much, much longer life out of it. We still have another smaller trampoline that we bought second-hand. It is not used because that one got a hole in the mat when it was blown into something sharp during a storm, but other that the hole, all the springs and stitching and webbing is still okay, long after the newer Jump Star trampoline died.

I did not have a good experience with my purchase or assembling. When ordering, the delivery for my area was approximately 3 working days but took… Read more

over a month. I contacted them a few times to achieve some idea of delivery but was sent a link that said 3-5 working days but no tracking as goods hadn't been sent yet. Finally received a tracking over a month later. Was unable to contact them except via email and it kept offering me to order them again. Ordered two bikes and while one seemed to assemble reasonably okay, the other (exactly the same bike), one of the parts would not fit and impossible to do without heavy help with professionally tools so not possible for the average person to assemble. Not a great experience at all.

So cuddly and the perfect weight....so good that my son stole it and I have to buy another one!

Product ordered (1 of 2) - first product shipped, other item never shipped. Company said they would send it. Never did. No response to follow up emails. Terrible. If you don't have the product, just refund my money!

Fast delivery and then fast replacement due to incorrect order. Despite the mix up, very happy with the level of communication and prompt attention to my order. Thank you so much!

The Best Transformers Retailer for Australians – TFtoys or Savier's Toys is an official and third party (unlicensed figures) retailer in Australia. I've bought from them for years now and been… Read more

constantly impressed by their quick and helpful customer service, amazing prices, and wide range of stock. I've had figures come with missing or incorrect parts (manufactures fault) and after messaging about it, replacements are sent out eventually. The prices are cheaper almost every time than any Chinese or other retailer when compared. Packages are shipped out quickly and are packaged well with no memory of any box or figure being damaged by the retailer. I fully recommend buying from them if you collect any third party Transformers specifically and I will continue to do so for the foreseeable future.

Gobaplay Titan Pro Swing Set. Quality product - robust and well finished. The staff at Gobaplay were a pleasure to deal with, delivery was prompt and… Read more

my granddaughter loves her swings. Sturdy enough for play for many years to come. This sort of service and quality product has become rare these days and deserves a shout out when a company delivers it! Well done Gobaplay and Thank you.

Absolutely disgusting customer service and quality. The ladder broke and after months of the company continually sending the incorrect part. Are now… Read more

stating no refund will be provided. Yet the item is dangerous and cannot be used without a ladder. Do NOT purchase from this company. The same item was half the price on temple and webster too which I only found out after purchase.

Great Service – Have placed 3 orders with Games Empire and all 3 have arrived promptly with the items in perfect condition. Excellent service.

They sell packa from a box. Say 20 packs per box, each box guaranteed a signature etc. You watch other but 15 packs so buy the rest presuming you've… Read more

got the hit. I even asked if my thought process was correct and they agreed to sell packs. After purchasing they told me they open packs from random cartons. So they clearly sell packs, then keep the loaded packs from the box for themselves if no hits are made. I get why they do it but you cant lie to customers about it, especially when asked how many packs left in box and what hits have been found. Pretty sure their is laws around this behaviour. Apart from this they are selling packs for way above other seller prices, not illegal but immoral for sure. Apart from what I've said I wouldn't have complained if they just answered my questions honestly. Scam company with no morals for sure. Dont fall into their trap

I’m very happy with my EMU LED sign, perfect addition to my shed

Poor customer service! The type set went to the end of the page or was squashed at times. I ordered 12 books. There was no information indicating… Read more

that could be a problem. I just got told the names was too long. Take care if a name is 6-8 letters you will get a squashed typeset! They could have contacted me prior to printing!

Just received a Hornby Limited Edition J36 Class 0-6-0 steam loco. The order process was easy. Item tracking was very useful. The delivery time was a… Read more

bit delayed when it got to Adelaide, not sure why. The loco arrived in good condition and it had been tested by Hearn's prior to despatching (see sticker on box).The loco runs well and I am very happy that I was able to purchase a Limited Edition Hornby product. Thankyou Hearn's.

I got my pilker from the “scratch and dent” section was honestly it was still in excellent condition and super smooth very safe and fun for my child :)

⭐️⭐️⭐️⭐️⭐️ Outstanding service - highly recommend! I had a fantastic experience buying a Hot Toys figure from this small, family-owned business.… Read more

Communication was excellent from start to finish and they were super friendly, honest, and transparent about pricing, shipping, and options.

They took the time to explain everything clearly, worked with me on shipping, and made the whole process feel easy and stress free. You can really tell they care about their customers and about running their business the right way, not just pushing a sale.

It’s rare to find this level of personal service these days, and I genuinely appreciate the effort and kindness shown throughout the process. I wouldn’t hesitate to buy from them again and highly recommend them to anyone looking for quality figures and great service.

Will definitely be back for more figures in the future

A few days ago my wife and I went into Casey's Toys at Narellan looking for a toy for our great nephew who was turning three. We started in… Read more

Casey's Toy's first, thence we were going to K mart, Target and Big 'W' if we didn't find anything. Kellie, a staff member asked us if she could help. We told her that we were looking for something for our great nephew, who is turning three, and he likes to pull things apart and put them back together again. Kellie said come with me and showed us this toy which had three different types of trucks with sixty one removable parts plus a battery operated drill. To cut a long story short we bought it which saved us a lot of time and stress. Our great nephew absolutely loved it. Thank you and thank you again Kellie for helping us. 5 out of 5 stars from my wife and I to you.

Called to ask why my package hasnt been sent and got a nice man that was very helpful.

Great customer service – amazing experience with shop of toys, I enquired about a product and not only did they give me a thorough answer, they send a video on what I needed… Read more

to do and included the tools needed which I didn’t even think to ask for. 10/10 service and quick shipping

Arrived perfect! Thanks Angela for the being professional and attentive.