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Vuly Play
4.6 from 520 reviews

See the Best Toys & Game Shops in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
435
4 star
36
3 star
6
2 star
3
1 star
40

Great new affordable range.

published

Always thought a Vuly would be out of my budget but with the new Ultra Range we were able to splash out of a Large for the kids this xmas!

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


Mark P.

Mark P.South East Queensland, QLD

Perfect Trampoline for Christmas

published

Purchased the Lift 2 and got a great deal with free tent and shade cover. Delivery was very quick. Was trying to hold out assembling until Christmas but could not wait.
I was very impressed with how well organised the components and instructions were laid out. Assembling was easy and could be done by one person but having 2 people when piecing the lower frame together will make it a breeze. Its a high quality product, which I highly recommend. The kids love it!

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Ozcgirl

OzcgirlHunter Region, NSW

Vuly trampolines are the best!

published

We purchased a Vuly Thunder trampoline in 2014, its the best and safest trampoline we have ever owned (been through 4 spring tramps in the past) Customer service is above and beyond always. Thank you Vuly!

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Thomas Miller

Thomas MillerSouth East Queensland, QLD

Excellent Service

published

The customer service was fantastic. Very Helpful. Prompt delivery. Everyone I know that has a Vuly Trampoline recommends them. The Kids are going to love Christmas this year. Thanks Vuly

Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


KTG

KTGSydney Surrounds, NSW

  • 4 reviews
  • 2 likes

Perfect

published

Fantastic product, fantastic customer service. Cannot fault at all, in fact, looking for to buy another trampoline, maybe a bit bigger now that we have two young boys. Very happy.

Product Quality
Shipping
Return Claim MadeNo

Lyssa-Brooke R.

Lyssa-Brooke R.North Western Region, NSW

Amazing Customer Service

published

Vuly have amazing customer service! I love that zippay is an option for payment, it makes it so easy! I can't wait for our trampoline for the kids for Christmas! Thanks.

Product Quality
Shipping

The reviewer stated that an incentive was offered for this review


Great trampoline

published

Awesome trampoline great cool wicked fun childs love it great product well built was offered 3 years warranty for free good coustumer service very friendly quick delivery will recommend to friends and family

Shipping
Return Claim MadeNo

360 Pro swing set shipped with damaged and missing parts.

published

Vuly customer service has offered a can of touch up paint for the scratches and chips to the frame parts that were deliver faulty when they were damaged either before or during transit and have not offered to replace them at this time. Furthermore missing bolts and nuts that came out of the damage, opened package are expected to be identified before they will be replaced. Even though it is a Christmas gift.

Product Quality
Return Claim MadeNo
1 comment
Vuly Play
Vuly PlayVuly Play
Lisa

LisaSydney, NSW

loved by the whole family

published

Quick delivery and great professional service, we received the trampoline within a couple of days. We were able to easily assemble between 2 of us and found the aftercare fantastic.

Product Quality
Shipping
Return Claim MadeNo

Great quality trampoline

published

I love this trampoline!
I was looking online for a while reading every review and comparing every price. It just so happened that there was a Vuly show room relatively close by we could go look at. Tbh I was looking at a different cheaper trampoline but was going to the show room to get a feel on the sizes so I could select the right one. I was so blown away by the quality of the trampolines that I bought it right there and then. The bonus with Vuly is they had special inclusions in the pack so I got a sun shade and a cart extra. All in all I paid a little extra then what I could find online but with the inclusions and the quality I think its going to cost me much less in the future!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationWakerley
See all answers

The reviewer stated that an incentive was offered for this review


Jane

JaneHunter Region, NSW

Can't ignore the skills of Igor

published

To the powers that be at Vuly...
During a phone call to the listed 1800 number, I had the pleasure of dealing with Igor.
Igor seems to personify the Vuly brand: energetic and fun. His lighthearted banter made the entire process far more enjoyable. I've never used any Vuly product but am now a fan thanks to Ignor's service. I'm sure I'll love the product. Although if I have any issues, I'm confident that Igor will handle it with aplomb. Wack that guy in your training department! Thanks, Jane.

The reviewer stated that an incentive was offered for this review


Awesome customer service!!!!!

published

Really helpful when I required help with what replacement parts I needed to order. Took the time to listen and made sure I had purchased exactly what I needed to fix my issues.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


Easy to deal with

published

Great online shop to deal with. Great bargains with free shade cover, wagon and free shipping. Easy to set up without having to use nuts and bolts and I love the fact we don't have to use a zip to get in and out of the net.

Product Quality
Shipping

DeeCon4

DeeCon4Wide Bay-Burnett, QLD

  • 3 reviews
  • 1 like

Bouncing with excitement!

published

So family and friends recommended Vuly to us!
Just recently they had a sale on and who doesnt love a sale right??? Igor our sales guy was above and beyond in explaining quality, warranty and accessories for me, and within a week of purchasing our Vuly Ultra is on its way to us!
Cant wait to see our lil guys face at Christmas!
So thanks guys, if I have as good of run as our neighbors with their Vuly, you have made me one happy mumma hahahhaha!
Cheers Dee

Product Quality
Customer Service
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Great product

published

Visited showroom to purchase Vuly Ultra L (12ft), staff were incredibly helpful. Great size that will last as kids grow, looks durable and good quality. Trampoline is in boxes that we were able to fit in the car and take home that day.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationWakerly Showroom
See all answers

The reviewer stated that an incentive was offered for this review

Great service

published

When ordering a trampoline the team at Vuly were grrat help in helping me selected the right size and putting the order through without hassle. Thanks Vuly for making the experience hassle free!

Return Claim MadeNo

Dominique Martin

Dominique Martin South East Queensland, QLD

Max swing set

published

I have not yet use our swing set yet. Its only just shipped. I am very excited this is perfect for my son, he has autism and lots of energy

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


Krystal R

Krystal RGreater Melbourne (Inner), VIC

  • 2 reviews

Great customer service

published

Website was fantastic to view trampolines and accessories. Customer service was quick to give me a call and answer any questions. Installation company made contact the very next day! Can’t wait for our Vuly Thunder to arrive. It’s on the way.

Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


Sandy

SandyIllawarra, NSW

  • 2 reviews

Quick Polite Service

published

Very happy with our Vuly trampoline and our contact with online services with Vuly have been quick and very polite and oir issues were quickly resolved. We are very happy costumers.

Shipping
Return Claim MadeYes

Daiana walker

Daiana walkerSouth East Queensland, QLD

Fantastic Customer Service

published

Wanted to express how impressed Vuly customer service has been. Always helpful and reliable. Quality on the products is amazing. Keep up the great work Vuly. Higgs recommend them. Go Vuly

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


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Questions & Answers

Charisse C

Charisse Casked

Can you fit the basketball hoop set to a different brand trampoline? What do we need to do this. Thanks in advance.

No answers

Get an answer from our members and Vuly Play representatives

Details

Vuly Play Physical store

Vuly Play Physical store

20 reviews
Vuly Play Online store

Vuly Play Online store

215 reviews
CategoryToys & Game Shops and Physical ShopsToys & Game Shops and Online Shops

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