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The Gamesmen
4.9 from 904 reviews · View Statistics

Reviews

  • Product Quality
    4.9 (771)
  • Return Claim MadeYes (12) · No (806)
  • Shipping
    4.9 (661)
  • Customer Service
    4.3 (8)
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One of the best gaming shops out there

published

The variety of products available is just amazing! Items that I find hard to come by I can get off their store. I have ordered online multiple times now and they are quick but efficient. One of my favourite stores by far. Good job guys

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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greengrubbs

greengrubbsWARRNAMBOOL

  • 4 reviews

A good experience for Granny

published

The Gamesmen was the only place I found the item I wanted, either online Australia or physically in shops. My Grandson requested it for Christmas so I searched! My local Toyworld had never heard of it.
The Gamesmen website was easy (for an old girl) to manage and the delivery was prompt, no hassles.
As it's a gift, I haven't opened it but the box is sealed and looks right. Delivered within a week.
Thank you to The Gamesmen, a very refreshing online experience

Incentivised ReviewNo

Amazing service

published

A friend suggested I checl the Gamesmen out and I am so glad i did. Great service. Thanks so much

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Josh

Joshsydney

  • 3 reviews

Do not care about bad reviews, spam positive, avoid at all costs

published

Zero care about their customers, better off using JB HI-FI or EB Games. Don't waste your time with these guys

Product Quality
Customer Service
Incentivised ReviewNo
Barry

BarryMid North Coast, NSW

  • 3 reviews

Service above and beyond

published

I ordered the Logitech G Flight Rudder Pedals and Logitech G Flight Multi Panel. The order was processed on Monday in Penshurst and arrived on Tuesday in Coffs Harbour.
The staff are always patient and professional - a pleasure to do business with.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Sam

SamSouthwest, VIC

  • 2 reviews

Fast & efficient

published

Only place I could find stock of the item I needed for a chrissy gift, Fast service. Thanks heaps guys!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Brilliant quick service

published

Bought a case of booster boxes great price and very quick turnaround time
Great knowledge and very helpful
Great bulk prices

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Fast delivery, item in perfect condition

published

Pre ordered an item, it came super fast delivery. Excellent package to protect item.
Highly recommend
Will order directly from them again.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Mr Vee

Mr VeeHobart

  • 4 reviews
  • 1 like

Swift and efficient service, have shopped her before and will do so again.

published
Product Quality
Shipping
Incentivised ReviewNo
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graycaz

graycazPerth, WA

First time order

published

Great service, fast delivery, all games in good condition. Was worried but will definitely use again. 10 out of 10

Product Quality
Incentivised ReviewNo
Return Claim MadeNo

Phenomenal service

published

The service is always so fast and efficient, I have never had any issues and look forward to my next purchase - thank you

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Great Service

published

Order was processed within a day but the postal system had long delays. Only used standard post system which was impacted by the COVID restrictions (16 Days from order being processed).

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Yvonne R.

Yvonne R.Greater Melbourne (Inner), VIC

Top Service every time! Support local Australian Business!

published

Great service, Great Products and Great Prices! We love the gamesmen and order from them all the time. They are competitive and we would rather buy from them online than any of the majors. Service is prompt, you can always speak to a person if you call and best of all it's a family run business. Thank you Gamesmen for being so awesome and ranging so many products that are normally only available from overseas!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Rick

RickIllawarra, NSW

Excellent service

published

Don’t listen to those few giving dishonest 1 star reviews just because they missed out on the first batch of PS5’s (like most). They’re acting like spoiled children.
Fast delivery, mint condition item and no fuss is the reason for my rating. If I had missed out on it I wouldn't have had a valid reason to review.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Dom R.

Dom R.South East Queensland, QLD

Fantastic service

published

Puzzles arrived on time and in great condition. From the online process to delivery was seamless. Keep up the great work folks.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Suey

Suey

  • 2 reviews

Exactly what I wanted

published

I purchased a set of Canasta cards. Even with delivery charge price was competitive. Delivery was fast and product spot on. Great experience.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Manny

MannySydney, NSW

  • 2 reviews

Honestly the worst website ever

published

Why would you be selling a ps5 with a crappy web server?

Got to the final page to purchase a ps5 and 502 errors everywhere.

A great way to annoy your loyal customers. been purchasing stuff from you guys for years.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
camh86

camh86Northeast, VIC

Quality service

published

Thanks Gamesmen! top notch service as always! was finally able to get a xbox series X with overnight delivery! Legends!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Cathy

CathySydney, NSW

  • 3 reviews

Best price and great service

published

We purchased a board game and The Gamesmen had the best price. It was bought on Wednesday afternoon and received today. Would be happy to make a purchase here again.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Josh

Joshsydney

  • 3 reviews

Terrible website unless your in china

published

Will never use these guys again, I received email about the new batch of ps5's as I have been a member of theirs for years. Spend 6 hours on the website with a PS5 in my shopping cart refreshing every time the site failed and went down. All the time seeing messages coming up about people in china buying PlayStations. Ended up selling out while I had one ready to be paid for. If THE GAMESMEN are not interested in looking after your long term Australia customers and prefer top help out the Chinese I would recommend that you shift your company over to mainland china and become a CCP stooge, you should be ashamed of yourselves.

Kind regards

Ex customer

Product Quality
Shipping
Incentivised ReviewNo
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Questions & Answers

Bryant D.

Bryant D.asked

Physical store

Do you do on-site warranty evaluations? Specifically, for the Nintendo Switch?

No answers
Kobi O.

Kobi O.asked

The Gamesmen

what games do you have

1 answer
The Gamesmen
Andrew C.The Gamesmen

We have Video Games for Computers and New or Retro game consoles. We also stock all kinds of Tabletop games like Board Games, Card Games, Role Playing Games, Dice & Dile Games and so much more. We currently have over 7,000 different products in our store and warehouse which you can browse & order online for delivery or click & collect at www.gamesmen.com.au

Joanna Susovica

Joanna Susovicaasked

The Gamesmen

Are you sending your products to USA?

1 answer
The Gamesmen
Lisa P.The Gamesmen

Hi, unfortunately The Gamesmen are only able to ship to Australian addresses. Thanks for your interest!

Get an answer from our members and The Gamesmen representatives

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