Gem Rock Auctions
1 review
The website provides a platform for independent gem sellers around the world. The photos all look amazing, and some descriptions claim good quality. Unfortunately these details on clarity and quality aren't substantiated. The admin of the website try to communicate promptly, but they have no control over the independent sellers, so if there is a shipping issue or a dispute, the seller can deny the issue with no penalty. This was my experience - with the seller disinterested in acknowledging that shipping had failed, and not wanting to provide a refund. If you're after pretty stones, this site does have a lot of choice, but if you're after verified characteristics of precious stones, then you will need to be very careful about communicating these details and getting certificates etc.
Follow-up · Shipping was rather slow, plus the item that simply never arrived. Certificates are available, but at an extra cost. When I asked about getting a certificate after the transaction and shipping had started, they said no as they needed the item. That makes sense, but it also suggests that the stone's features that the ad listed were unverified details. This is concerning unto itself.
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.