49 questions from our users
I dropped my credit limit from $6K to $1K when buying a house recently. Now that we have the home loan I want to put the credit limit back to $6K but online says "not available at this time. Tried online chat and FB Messenger and both were useless. Trying to call now - on hold for 40mins now waiting to connect to India. Anyone help from Latitude?
If the below request numbers are not addressed within the next three days, I will be escalating my complaint to ACFA.
On the same day I put these online forms in I also made an online complaint which has so far also been ignored, after waiting on hold for over 40 mins I was also cut off from your phone line.
This is actually ridiculous how difficult it is to get any customer service from Latitude and Gem Visa.
hi I believe I still have a credit card with yous...well it was g.e.is there anyway I can check it is still open
I am unable to fit the gem visa number into my banks setup account space. Gems number is 1 digit too long. It's the weekend and there are no humans to talk to! Any help available left?
the online application process was terrible, on their website id check section was broken, bank statement transfer was not working, the guy from the phone overpromised finalisation to be done today , but no response no updates after 8 hours. why would i bother to pay $99 annual fee to them for internet free 12 month plan?? the whole process is just broken and slow. hassleful
I got approved for 1000 but I needed 2000 as I only applied to buy a new phone is it possible to call you guys to increase it?
Can the available balance on a gem visa be used to pay out a residual value amount to purchase a car
Hi I just had a approved loan/credit card. I was wondering if Is there anyway of getting my gem visa card number and details instead of waiting for it to arrive in post/mail so I can use my card online
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