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Reviews

Review distribution

5 star
1
4 star
3
3 star
0
2 star
1
1 star
12

Do not buy this product!!!

published

I caution everyone about this product. While I love my GHD straighteners, I will never use the wand again! As per the photo, I received a severe burn from the wand. It slips easily through your hair as there is no additional mechanism which secures it like many other curlers, and the glove you receive is also pointless as you feel the heat through it. Not only do the curls turn out crap with or without product, but the product is also incredibly dangerous due to only 1 heat setting. Very disappointed and this scar will affect my confidence for months to come - and this happened only 2nd time using it!

Purchased in November 2019.

Build Quality
Value for Money
Ease of Use
Hair Length Long
Hair Style Straight
See all answers
1 comment
ghd
Customer C.ghd

Moo M.

Moo M.South East Queensland, QLD

  • 4 reviews
  • 1 like

I love it

published

Since buying this particular curler as it was the only one I could find with dual voltage within 24 hours, so I could use it in the USA on 110v, I haven’t used any other curler.

It is so easy to style with. I can even (within limits) straighten with it a bit as the barrel allows me to be able to pull down on the hair smoothly.

It really is fantastic and I highly recommend this product.

Purchased in May 2018 at Norris.

1 comment
ghd
Customer C.ghd
Nat

NatSydney, NSW

  • 6 reviews
  • 1 like

Very easy to use; great for beach waves

published

I have fine, flat hair so I wanted beach waves to give my hair some volume. This wand is perfect- it’s so easy to use, makes beautiful beach waves which last the whole day. The only con is the heat protection gloves are missing 2 fingers. I bought the Silver Bullet gloves & bought 2 gloves so I can protect both hands.
If your hair has trouble holding the wave- but Oribe texture spray. It’s amazing!
Tip: don’t run your fingers through until hair has completely cooled.

Purchased in August 2019 at Shaver Shop Physical store for $245.00.

1 comment
ghd
Customer C.ghd
Viv

VivSydney

Disappointed

published
2 comments
ghd
Customer C.ghd
Viv
Viv

Contacted the customer service team and returned the product as they suggested. Haven’t heard from them at all.


Louwaz

Louwaz

  • 2 reviews

Warning don't buy doesn't curl and leaves hands burned

published
2 comments
ghd
Customer C.ghd
Louwaz
Louwaz

MSanderson

MSandersonBondi

  • 6 reviews
  • 2 likes

Pretty good curlers but burned myself every time

published

*updated review: i have learned to use these properly with a few more tries and as long as you use heat protection and hair spray, it's a pretty good result. Easy to get burned though!

Original review: Basically - GHD straighteners do a better job of curling. These damage your hair more and are somehow harder to use. I pulled these out in a hurry and had to put them away and use my straighteners instead cos they were making my hair look worse.


Ina R

Ina RCopenhagen

Great while it lasted

published

I loved my Creative Curl Wand the few times I have used it, but now the red lamp keeps flashing. Since it is more than 2 years old, ghd can only offer me 20% off if I buy a new one. Even with the 20% off it is still a lot of money to spend on a product that will break after only being used a couple of times!

1 comment
ghd
Customer C.ghd

Kachambrs

Kachambrssydney

  • 2 reviews
  • 3 likes

Do not buy

published

I've used this wand maybe 3 times over the past year. I never pick it up.

It's basically a curling wand that doesn't curl.

Useless. Really disappointed GHD.

This product really lets you done, especially for the price. Wish I had purchased a straightener that would curl instead. Tempted but I cant justify spending any more on GHD.

1 comment
ghd
Customer C.ghd
Christine

ChristineSydney

  • 4 reviews
  • 1 like

Don't buy it!

published

The GHD Curve wand is truly useless. I even tried returning it but was told they don't except returns. This product simply does not live up to its promises. A total waste of money and time. Don't buy it!

3 comments
ghd
Customer C.ghd
Christine
Christine
ghd
Customer C.ghd
Sarah

SarahSydney

Terrible product and service, ghd no longer known for quality

published

I bought this product just three months ago, it's absolutely fabulous when it works but when I turned it on one morning last week it the red light wouldn't stop flashing and no heat. I can't exchange the faulty product at place of purchase so I've contacted ghd but according to the person who took my call they've had an 'extraordinary number of calls' and the only option is to call me back (when it suits them of course, not the customer). It's not surprising they've had a lot of calls, ghd were always known for their quality and products built to last but appear to have compromised quality for cost saving. I've been a loyal ghd customer for many years but will never buy again.

3 comments
ghd
Customer C.ghd
Sarah
Sarah
ghd
Customer C.ghd

wahaha

wahahaGreater Melbourne (Inner), VIC

  • 26 reviews
  • 9 likes

Excellent hair curl so far I have

published

Fancy package! Light weight with beautiful rose gold colour, temperature is just right for my hair !!! The heating speed is quick. Most importantly, my hair won't go too dry or burnout after use.


Aimee

AimeeBrisbane

  • 6 reviews
  • 3 likes

Terrible service - fair product

published
1 comment
ghd
Customer C.ghd

.....

published

the result of the curls is very good, but the day I got the curling iron it began to glow red and make a sound. I followed the instructions on how to restart it, but it did not work. incredibly disappointed ..

1 comment
ghd
Customer C.ghd

J Simpson

J SimpsonSydney

  • 2 reviews

Disappointed

published

Replacement after replacement

published

The results from the product are fantastic. However, I have had three replacements in the space of 15 months and now my most recent replacement has stopped working!! I have tried turning it on and off as advised, but will have to now return for the fourth time. This is not good enough for something you pay £120 for and rely on a daily basis.

1 comment
ghd
Customer C.ghd
Kate

KateBrisbane

  • 4 reviews

Warning think twice

published

Warning warning warning warning warning

Careful buying from Ghd Australia,I had returned wond and paid for replacement one, they rang and told me they had the returned item but no refund cause they say they sent me replacement one ( this is the second one I had paid for, which was sent before I had returned the first one, they would not send an item before receiving the returned item or payment would they) now they have the returned item and have not returned the payment, this has been almost 2 months.
I have gone to fair trade, and to top it off the staff was rude and unhelpful, still waiting for the return call for someone incharge to call me from a month ago
i would not recommend buying from these people

8 comments
ghd
Customer C.ghd
Kate
Kate
Kate
Kate

GHD Curve

published

I had this styler for 5 months and its blinking red lights with a non stop beeping. Paid $300 for it and its not working... I bought it in Sephora in singapore where i live now. Have no receipt. How can I replace this.

1 comment
ghd
Customer C.ghd

Questions & Answers

Raven

Ravenasked

I recently purchased the creative curl wand as part of the Christmas set. When I turn it on, the sound emitted is very different to my classic wave wand. It’s extremely high pitched, borderline hurting my eardrums. Is this normal? Has the sound changed?

2 answers
Louwaz
Louwaz

No that’s not normal something is wrong mine didn’t make any loud sounds

ghd
Customer C.ghd

Hi Raven,

Thanks for getting in touch.

Whilst the tone is the same, as the creative curl wand is slightly different product to the classic wave wand, the sound emitted may vary slightly.

Regards,

ghd


KBaz

KBazasked

I just bought a new GHD curve wand creative curl and when I turn it on the sound it makes is different to my GHD soft curl tong starting tone. Is that right? Has the starting tone changed? thanks

1 answer
ghd
Customer C.ghd

Hi,

Thank you for getting in touch with us and for your question.

Whilst the tone is the same, as the creative curl wand is slightly different product to the soft curl, the sound emitted may vary slightly.

Regards,

ghd


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