Giselle Bedding Premier Top King
Verified16 reviews
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- I never got used to it!
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Backyard business – Buyer beware!!! Currently dealing with warranty on a king mattress that is still within the warranty period. Mattress springs have broken inside causing sagging and very uncomfortable to sleep on. The mattress is literally in pieces it’s such bad quality! First settlement i was offered was partial refund of $130 (laughable)…then $200…and only… Read more
when i’ve threatened fair trading action have I been granted the full refund. Told 3-5 days to recieve it (it’s been much longer and no refund still). No one answers either when you contact the info@gisellebedding.com.au email. This is a backyard business and I recommend just don’t purchase from them.
Giselle Alanya King, is in fact King best mattress ever, forget the Nah Sayers, Can’t believe the negative Nancy’s ! – Outstanding mattress, without question the Alana King I bought is as good or better than the bench mark mattresses used in the five and six star hotels I’ve stayed in here in Au and is the US and Europe. Charcoal hypoallergenic and the euro top can’t be eclipsed. I can’t believe all the Nah Sayers, the Alana King, is for comfort, value for money… Read more · 1
and all round convenience with coming in a box, Comes up Trumps..
Many of the mattresses advertised for 2K and more, misleading punters with out full disclosure in their specifications, fail miserably when measured alongside the Giselle Alanya King, fit for a King, like driving a Rolls Royce on a Holden budget.
Outstanding value and even better comfort and ease of set up!
Back pain ahead – Purchased this mattress in king size - got medium firm. Was great for 3 months and then lost structure, bounce back and became soft and lax. The last 3 months I have had lower back pain and shoulder pain. Purchased a new mattress pain gone I recommend you spend more money and purchase a better brand. Show details
Dear Kris, Thank you for taking time to leave us… Read more
Rubbish ... Buy if you want sleepless nights! – Epic fail. The topper lacks structural rigidity and squirms around in the bed and the quills on the feathers stick into your back,making the thing really uncomfortable and impossible to sleep on. After just a week of sleepless nights I took it off and threw it away, after Bunnings flatly refused to do anything about a refund for a product that is… Read more
totally unsuited to it's stated purpose of use. Don't buy this product, you'll be wasting your money. Edit: The vendors have added insult to financial injury by sending me a satisfaction survey after refusing a refund for a rubbish product. Some people .. :-( .. !! Final edit: These people responded to this review by asking me to resubmit my claim for compensation and then denied it! Further insult to financial injury and VERY unprofessional. My advice would be to avoid Giselle Beedding altogether!
Dear Valued Customer, Thank you for leaving us… Read more
Way too soft – Two days after we put this topper on, both my wife and myself started with back and hip pains, and it got worse with days going by. Our bodies sunk in the mattress, had lots trouble getting up every morning. We took out the topper after 1.5 months, and the pain got better since, but we are still recovering after 6 months! Definitely NOT RECOMMENDING! Show details
Dear Nelson, Thank you for leaving us your… Read more
Completely in love with my bed – I was a bit freaked out at first that a massive king size bed could come in a skinny box, but I had faith in the process (watched videos online on how they squish them) and as soon as I unwrapped it and it inflated I was SOLD!!!! It is seriously the most comfortable bed I’ve owned. Every night I look forward to crawling into bed!! And today I… Read more · 1
just bought two more doubles for my teen boys. A friend also just asked me what brand I recommend and I told her to get the Giselle Euro Pillow top!!! 10/10
Horrible cheap and flimsy mattress! – I paid $900.00 for this and it feels like cheap foam. When I sit down on the edge it goes down 50% and the mattress drags downwards. Save your money. Terrible mistake. Show details
Hi Guido, Thank you for leaving us your valuable… Read more
Mattress is thin and I can feel the springs in my back. Mattress was meant to have a special euro top topper – Mattress is very firm and pillow top is non existent. I have had a sore body since using this mattress, have gone back to using my old mattress. Trying to get in touch with Giselle but no one has contacted me as yet to discuss Show details
Hi Tina, Thank you for leaving us your valuable… Read more
Great at first, but already after 2 months springs going soft and buckle – This mattress was great at first, but already after 2 months where I get on the mattress, the springs there are already going soft and buckling. If you want a mattress that will last, I don't think this is the mattress for you. You get what you pay for. I expect max 1-2 years from this mattress with heavy rotation. Show details
Hi Linden, I'm very surprised to hear that the… Read more (+3 replies)
Beautiful mattress but uncomfortable – The mattress was purchased by myself on Catch.com. Easy to take out and i left it on a flat ground for about a day and a half and tonight is the first night my daughter is sleeping on It and i tested it myself and i cam feel the springs im my back Show details
Is there any chance of replacing the mattress or will the mattress eventually sit right so the… Read more (+1 reply)
Caused me nothing but back pain – This mattress was great at the start but 18 months down the track it’s caused me I’m nothing but back issues due to its sagging. We have to rotate the mattress every time we change the bed sheets to get a good night sleep. Looking for a new mattress now. But you get what you pay for so spend the money and do it right the first time don’t make my mistake! Show details
Hi Melissa, Thank you for sharing your… Read more
Not comfy! Springs in back – Not as described, not plush at all, Can feel springs when laying on it, sides sag and end has not popped up properly and wire feels bent.. very uncomfortable mattress. Have only just purchased and requested a refund. Have another one for my son and it’s brilliant.. 2nd time unlucky. Show details
Hi Kristy, Thank you for reaching out to us. I'm… Read more
Posture and support lost after 10 months! – Item was very comfortable to begin with however after 9 months it started to lose support and shape (sagging), in the hip areas. In spite of rotating the mattress weekly the problem increased to the point where my wife and I can no longer use it due to poor sleep and back pain. We are of average weight so that's not the issue. I note that the the… Read more
manufacturer has replied to other reviews on this site by recommending the flipping of the mattress along with rotating it regularly. In our case the top latex pad is attached and can not be repositioned to the underside.
Hi GaryM, I'm sorry to hear about your… Read more
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Was great then deteriorated badly – When I got the mattress it was FANTASTIC! We were so impressed. But now it sags in the middle, we have to sleep on the edges, my back hurts a lot. Am really upset. Show details
Not so Great – I guess you get what you pay for. I am quite disappointed with my purchase. As the same with other comments, there are no support along the edge of the mattress, so sitting on the edge is difficult. Mattress sags in the middle when there are two people in it. It makes a great mattress for a spare bed but not for constant use. Show details
Excellent product – I have had this mattress for 2 months now its fantastic.i have had mattress worth twice as much as this and are not as good highly recommend have the best night sleep now. My shoulders and back are not sore anymore. Show details
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Dear Katherine, Thank you for bringing us… Read more (+6 replies)