Giselle Bedding Premier Top
Verified78 reviews
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- I never got used to it!
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- Very Hard
Last 2 mattresses were awful. No padding as descripted in either. 1st mattress the springs made noise, no plush padding as described, springs visible through foam. I got a refund, 2nd mattress is worse. I ordered a 5 medium this a 7 firm, no padding, all springs. Giselle used to have excellent mattresses; years ago i made several purchases as… Read more
the family needs changed and they were always wonderful. What happened to your company. I'm disappointed
Love my Giselle Premier mattress,brought it 8yrs ago & I luv going to bed.medium firm with mattress topper,soo comfortable. No back pain.Im a side sleeper.Will buy again & highly recommend. Show details
I work hard for my money and purchasing a Giselle bedding product was like just setting fire to it. This particular mattress might be "discontinued" but you can rename it whatever you want and pretend you've made improvements, blah blah blah, but I highly doubt it. You only have one job to do- Do it properly!. Your mattresses sags after months-… Read more
NOT years...EVEN AFTER MONTHLY ROTATIONS!!! My ex couldnt sleep on it as in her words, "Its too lumpy, I can feel the springs coming through into my back- Even with 2 quilted toppers AND a foam layer. Extremely poor china quality. They can't POSSIBLY be made in Australia, otherwise thered be pride in the quality of product, not just make a quick buck. Surely you're not proud of your workmanship, are you?? Just seem to be a "slap it together. Make it look pretty, regardless of quality of life of the mattress. Lets make some quick cash." No wonder they flog these ads on social media- As reputable as Ai on fakebook.
Reviews with attachments
Backyard business – Buyer beware!!! Currently dealing with warranty on a king mattress that is still within the warranty period. Mattress springs have broken inside causing sagging and very uncomfortable to sleep on. The mattress is literally in pieces it’s such bad quality! First settlement i was offered was partial refund of $130 (laughable)…then $200…and only… Read more
when i’ve threatened fair trading action have I been granted the full refund. Told 3-5 days to recieve it (it’s been much longer and no refund still). No one answers either when you contact the info@gisellebedding.com.au email. This is a backyard business and I recommend just don’t purchase from them.
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Trash – I purchased the mattress at the end on 2018 I got it on sale for about $600, first thing I notice a week of owning it was the stains, not sure what they are from but I've always use a mattress protecter, for about a year I've started having back problems on it, bed is now hard as a rock on one side and the other side you sink into a gap that gose from the edge to the middle Show details
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Double bed Memory Foam Mattress, COOL GEL Pocket Spring – Excellent mattress. I have severe lower back issues and this has made a huge impact on how I feel in the mornings. Feature are * Comfortable euro top * High density foam * 6 turn coil system * 5 zoned tempered steel pocket springs * Reinforced edge support for extra strength & durability * Hypo-allergenic material * Air mesh fabric sides to… Read more · 1
facilitate air flow in the mattress * No turn technology (no need to turn mattress) * Provides support for all sleeping positions & relieves pressure points. I highly recommend it.
Positive reviews
Giselle Alanya King, is in fact King best mattress ever, forget the Nah Sayers, Can’t believe the negative Nancy’s ! – Outstanding mattress, without question the Alana King I bought is as good or better than the bench mark mattresses used in the five and six star hotels I’ve stayed in here in Au and is the US and Europe. Charcoal hypoallergenic and the euro top can’t be eclipsed. I can’t believe all the Nah Sayers, the Alana King, is for comfort, value for money… Read more · 1
and all round convenience with coming in a box, Comes up Trumps..
Many of the mattresses advertised for 2K and more, misleading punters with out full disclosure in their specifications, fail miserably when measured alongside the Giselle Alanya King, fit for a King, like driving a Rolls Royce on a Holden budget.
Outstanding value and even better comfort and ease of set up!
Don’t Believe the Negative reviews - Giselle is Amazing !!! – I’m huge @ 140 kilos, laughed at the thought of a Mattress in a Box for me till my curiosity was tweaked by a tv advertising campaign with a great big chap using it! So after reading mainly good reviews on Giselle I bought the super firm & 20 months later I still don’t know how they do it! FANTASTIC! Recommended it to 2 others & they purchased & love it too! Show details · 1
Completely in love with my bed – I was a bit freaked out at first that a massive king size bed could come in a skinny box, but I had faith in the process (watched videos online on how they squish them) and as soon as I unwrapped it and it inflated I was SOLD!!!! It is seriously the most comfortable bed I’ve owned. Every night I look forward to crawling into bed!! And today I… Read more · 1
just bought two more doubles for my teen boys. A friend also just asked me what brand I recommend and I told her to get the Giselle Euro Pillow top!!! 10/10
Negative reviews
Just got. absolute rubbish. Foam memory top is lie. Barely any there. Springs go right to top. Do not buy this rubbish. Wish I seen before. Pictures show all these layers. Is lie. Can feel springs and feel from the side there is little padding on top. That's it. Memory foam top. Ha ha. Barely. Show details
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Worst Mattress ever! l treated myself and a friend to a new Mattress for Christmas as l had read good reviews on the Kogan site. l have Never had back and neck pain like this ever, getting up each morning is a struggle. l thought eventually it will get better after a couple of months sleeping on it, Boy was l wrong not only is it like sleeping on… Read more
a plank on wood it heats up, the mattress literally gets hot. My friends first words when l asked how they are sleeping mentioned it heating up. Obviously they didn't really want to say anything being a gift. Massive disappointment.
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Where’s the sand coming from ? Dead set – This mattress was purchased just under 12 months ago ,comfy as for the first 3 months, then it was like it started to shrink and lose its shape - so I kept rotating it every 2 weeks - strangely noticed white sand coming out of it all over my floor and the base structure , every time you hit it the sand falls out ??? What the actual f### I want a refund Show details
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Recent reviews
Horrible mattress – Got a Super Firm Giselle Bedding mattress from Catch. It's absolutely horrible. Stay away, or you'll regret buying it after reading this review. The bed comes vacuum-packed and has absolutely no structure to it. You're better off picking one from Salvo. Show details
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Far from perfect – Far from perfect , had a replacement after a 8 month short period, the new one lasted half the time as the first . Total delamentation both sides of the mattress .Contact with seller was told the warranty had lapsed only being one year . The ACCC apparently have them on there radar . I took the salesman's advice that they were good !! Don't shop there now . Show details
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Forget it – I thought I bought a very nice looking plush top kind of mattress but no, once the object blew to its life, it turned out to be a flat, hard, full of springs total disappointment. It's not even even, one end slopes, freaking hate it. Regretful purchase. Show details
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Back pain ahead – Purchased this mattress in king size - got medium firm. Was great for 3 months and then lost structure, bounce back and became soft and lax. The last 3 months I have had lower back pain and shoulder pain. Purchased a new mattress pain gone I recommend you spend more money and purchase a better brand. Show details
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Get what you pay for – Bought the Donegal queen. The mattress lacks structure, and won't bounce back to life once you get off it. It a 6/10 medium but way too soft for me. Gave me back pain. Sold it after a 2 weeks. Besides a sore back, it was comfy but the build quality to me indicated it may have issues in the long term. Would probably suit kids. Show details
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Wow reviews don’t look so good – I just brought a double for my son after ready no these reviews I’m a bit scared to open it now. I wish I had or read the reviews first with so many negatives why are these still selling for. Why hasn’t something been done to rectify the problems with these mattresses. This is not good at all Show details
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Be prepared for back pain – The mattress is of good quality and value for money however I wake everyday with a sore back now. I’m a side sleeper but feel my spine is not aligning due to the mattress. I have a medium firm. I’m not that happy and don’t want to have to buy another and try sell this too. Show details
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it is good – only problem is that it gets very hot after laying on it seems i have an electric blanket.other than that it is pretty good.only had it for 7 days,still have pain in hips,will keep at it see if it improves. Show details
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Rubbish ... Buy if you want sleepless nights! – Epic fail. The topper lacks structural rigidity and squirms around in the bed and the quills on the feathers stick into your back,making the thing really uncomfortable and impossible to sleep on. After just a week of sleepless nights I took it off and threw it away, after Bunnings flatly refused to do anything about a refund for a product that is… Read more
totally unsuited to it's stated purpose of use. Don't buy this product, you'll be wasting your money. Edit: The vendors have added insult to financial injury by sending me a satisfaction survey after refusing a refund for a rubbish product. Some people .. :-( .. !! Final edit: These people responded to this review by asking me to resubmit my claim for compensation and then denied it! Further insult to financial injury and VERY unprofessional. My advice would be to avoid Giselle Beedding altogether!
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okay for guest room – it's not good for everyday use. you will need to buy new one after 2-3 years not good for the environment that you need to replace your mattress all the time. Show details
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Way too soft – Two days after we put this topper on, both my wife and myself started with back and hip pains, and it got worse with days going by. Our bodies sunk in the mattress, had lots trouble getting up every morning. We took out the topper after 1.5 months, and the pain got better since, but we are still recovering after 6 months! Definitely NOT RECOMMENDING! Show details
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Definitely not for me – Whilst the mattress looks premium and feels great initially. I found I was waking up with an increasingly sore back. As the weeks went by, I found my back upon waking up to be so sore that I was attending a chiropractor for fortnightly massages and consultations. I’ve since swapped mattresses and have found all these issues to have gone completely! Show details
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Horrible cheap and flimsy mattress! – I paid $900.00 for this and it feels like cheap foam. When I sit down on the edge it goes down 50% and the mattress drags downwards. Save your money. Terrible mistake. Show details
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Have had this for less than a week & my back hurts – This mattress has no support whatsoever. I put it on my bed last week, waited 24 hours to sleep on & it’s flimsy. No support. Now I have bad back pain. Very disappointed. I want a refund. So upset with how this turned out Show details
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So disappointed – After buying 2 mattress and a week in I’m so disappointed. The queen gel top is horrible, to soft , to hot and sinks where your body is. I have to literally heave myself to the centre of the bed and have developed a sore lower back. The double I bought for my son is worse. He has to sleep in the centre and or risks sliding off as the sides sink down and he risks falling off. Show details
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So comfy! Exceeded expectations – For my 4 year old son. No sagging maintained shape and quality. Purched a single for about $120 on catch. Excellent buy i find it more comfortable then my $5000 mattress from Harvey Norman. Very happy Show details · 1
Hot, isn’t a full queen size and come off the bed – This product is awful. 10cm cooling gel memory foam sounded great but isn’t. 1) If there are 2 of you on it - you sleep in a V-shaped dip. It makes you feel like you’re on a double bed instead of a queen. And you end up very close to your partner. 2) The edges lift off entirely from the sides. This results in the fitted sheet coming off and… Read more
piling up under your body which is very uncomfortable.
3) It’s really hot. If this is a cooling one - how bad are the rest?
4) It’s not a full queen size. Even when no one has laid on it all day - it doesn’t fit to the edge of the real mattress.
5) Because of how it makes you sleep it hurts my back.
I wouldn’t recommend it to anyone. I will never by this brand again.
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Mattress is thin and I can feel the springs in my back. Mattress was meant to have a special euro top topper – Mattress is very firm and pillow top is non existent. I have had a sore body since using this mattress, have gone back to using my old mattress. Trying to get in touch with Giselle but no one has contacted me as yet to discuss Show details
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Very dissapointed – We ordered online, delivery was fast, but when it arrived, it was a single, and we definitely ordered a king single. Giselle were not at all helpful, said it wasn't their fault..We then would have to pay shipping for return, plus a large restocking fee. So dissapointed, and never again. Thanks for nothing Giselle.
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Scam!! Advertised as 20 cm. Only measures 17cm despite letting it sit there overnight. Please don't false Advertise!! – Springy feel, it doesn't feel comfortable at all. After letting it sit upon delivery for over 24 hours it has risen to 17cm. NOT 20cm as advertised. Very disappointing. Want refund! Show details
Really comfortable – I’ve been sleeping on my mattress for the past 5 months and find it super comfortable and supporting. I prefer it to a more expensive mattress that I have. Very happy Show details · 1
Perfect for spare room – I have this in Kong Single for both my kids. Perfect. Cheap, can buy a new one every 1-5 years if needed. Also have it in Double in spare room. It's great, everyone that stays loves it. Cheap enough to replace too. I had a Queen for 3 years. I'd say to use daily, and for 18months its perfect. To have for longer, it starts sagging in middle, or… Read more
sides, u can feel the pocket springs under the memory foam layer, and it gives u a sore lower back. But overall for a cheap $250-$500 mattress, you can't go wrong. Perfect for kids, and a spare room
Terrible – If you don’t want your back pain then don’t buy it.we have to wake up with back pain every morning. Not recommended.
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