Reviewer Photos & Videos
So comfy! Exceeded expectations
For my 4 year old son. No sagging maintained shape and quality.
Purched a single for about $120 on catch. Excellent buy i find it more comfortable then my $5000 mattress from Harvey Norman. Very happy
Purchased in January 2021 at Catch for $120.00.
Hot, isn’t a full queen size and come off the bed
This product is awful. 10cm cooling gel memory foam sounded great but isn’t.
1) If there are 2 of you on it - you sleep in a V-shaped dip. It makes you feel like you’re on a double bed instead of a queen. And you end up very close to your partner.
2) The edges lift off entirely from the sides. This results in the fitted sheet coming off and piling up under your body which is very uncomfortable.
3) It’s really hot. If this is a cooling one - how bad are the rest?
4) It’s not a full queen size. Even when no one has laid on it all day - it doesn’t fit to the edge of the real mattress.
Mattress is thin and I can feel the springs in my back. Mattress was meant to have a special euro top topper.
Mattress is very firm and pillow top is non existent. I have had a sore body since using this mattress, have gone back to using my old mattress. Trying to get in touch with Giselle but no one has contacted me as yet to discuss
Purchased in January 2021 for $299.00.
We ordered online, delivery was fast, but when it arrived, it was a single, and we definitely ordered a king single. Giselle were not at all helpful, said it wasn't their fault..We then would have to pay shipping for return, plus a large restocking fee. So dissapointed, and never again. Thanks for nothing Giselle.
Scam!! Advertised as 20 cm. Only measures 17cm despite letting it sit there overnight. Please don't false Advertise!!
Springy feel, it doesn't feel comfortable at all. After letting it sit upon delivery for over 24 hours it has risen to 17cm. NOT 20cm as advertised. Very disappointing. Want refund!
Purchased in December 2020 for $142.00.
I’ve been sleeping on my mattress for the past 5 months and find it super comfortable and supporting. I prefer it to a more expensive mattress that I have. Very happy
Purchased in March 2019 for $359.00.
Perfect for spare room
I have this in Kong Single for both my kids. Perfect. Cheap, can buy a new one every 1-5 years if needed. Also have it in Double in spare room. It's great, everyone that stays loves it. Cheap enough to replace too.
I had a Queen for 3 years. I'd say to use daily, and for 18months its perfect.
To have for longer, it starts sagging in middle, or sides, u can feel the pocket springs under the memory foam layer, and it gives u a sore lower back.
But overall for a cheap $250-$500 mattress, you can't go wrong.
Perfect for kids, and a spare room
Purchased for $394.00.
Double bed Memory Foam Mattress, COOL GEL Pocket Spring.
Excellent mattress. I have severe lower back issues and this has made a huge impact on how I feel in the mornings. Feature are
* Comfortable euro top
* High density foam
* 6 turn coil system
* 5 zoned tempered steel pocket springs
* Reinforced edge support for extra strength & durability
* Hypo-allergenic material
* Air mesh fabric sides to facilitate air flow in the mattress
* No turn technology (no need to turn mattress)
* Provides support for all sleeping positions & relieves pressure points.
I highly recommend it.
Great at first, but already after 2 months springs going soft and buckle
This mattress was great at first, but already after 2 months where I get on the mattress, the springs there are already going soft and buckling. If you want a mattress that will last, I don't think this is the mattress for you. You get what you pay for. I expect max 1-2 years from this mattress with heavy rotation.
Purchased in June 2020 at eBay for $300.00.
I purchased a Giselle Bedding DOUBLE Size Mattress Euro Top Bed Bonnell Spring Foam 21cm from Dick Smith and when I opened it I let it rest for 2 days as recommended but it did not rise and it even feels like there is no foam!! It looks deflated and does not retain its shape at all. It is extremely painful to sleep in because I can feel the springs grinding against my back. I now have back pain due to sleeping on the mattress. I do not recommend anyone to purchase. So unfortunate I paid $190.
Purchased in August 2020 at Dick Smith.
Giselle bed and actual company is terrible
This bed is supposed to expand to it’s correct size after 2-3 days. The bed I received was defective and didn’t rise to the 28 cm it was supposed to. So bed was faulty.
When I asked for assistance, it was completely ignored. No reply to my complaint and case closed.
Don’t buy anything this company makes. Once you pay, they won’t help you if there is a problem with their product.
Purchased in July 2020.
Mattress without any support and not suitable for slatted base
I bought Giselle Bed Mattress King Single Full Size Spring Foam Pillow Top from ebay and after sleeping couple of days got back pain, the mattress doesn't have any base support and if I sit on edges it gets stuck between the slats. It says medium firm in description but its not firm at all . You can fold mattress with one hand. I had reported this to customer care but they said they could not find fault with it until ebay customer support stepped in. I feel sorry for not having enough reviews on same and its sold as under design - Normay.
Purchased in June 2020 at eBay for $159.00.
Not recommended. Not firm. You can feel the springs. A waste of money
Check reviews before purchasing.
I didn’t I purchased based on advertising.
The mattress is not firm at all
You can feel the springs even for my 7 year old.
Not happy with the product based on the promotion.
Don’t recommend purchasing
Purchased in July 2020 at Oz Plaza for $99.00.
Beautiful mattress but uncomfortable
The mattress was purchased by myself on Catch.com. Easy to take out and i left it on a flat ground for about a day and a half and tonight is the first night my daughter is sleeping on
It and i tested it myself and i cam feel the springs im my back
Purchased in May 2020 at Catch for $179.95.
Caused me nothing but back pain
This mattress was great at the start but 18 months down the track it’s caused me I’m nothing but back issues due to its sagging. We have to rotate the mattress every time we change the bed sheets to get a good night sleep. Looking for a new mattress now. But you get what you pay for so spend the money and do it right the first time don’t make my mistake!
Purchased in January 2019 at Evopia for $350.00.
Not comfy! Springs in back
Not as described, not plush at all, Can feel springs when laying on it, sides sag and end has not popped up properly and wire feels bent.. very uncomfortable mattress.
Have only just purchased and requested a refund.
Have another one for my son and it’s brilliant.. 2nd time unlucky.
Purchased in May 2020 at Catch for $299.00.
Posture and support lost after 10 months!
Item was very comfortable to begin with however after 9 months it started to lose support and shape (sagging), in the hip areas. In spite of rotating the mattress weekly the problem increased to the point where my wife and I can no longer use it due to poor sleep and back pain. We are of average weight so that's not the issue. I note that the the manufacturer has replied to other reviews on this site by recommending the flipping of the mattress along with rotating it regularly. In our case the top latex pad is attached and can not be repositioned to the underside.
Purchased in May 2019.
Comfortable and great value for money.
Love this mattress , brought it for our share bed and I'm tempted to move in that room. I have just ordered the HYbird mattress . Cannot wait to get it. Best value for money mattresses and comfortable.
Purchased in August 2019 for $400.00.
Uncomfortable and poor quality
Had one for about three months. Not very comfortable. I can feel the springs. Also the sides have no support at all. If my head is up the end on the edge it sinks. Also the big sewn in label is on the top side which makes it bloody annoying. Overall just really poor quality. Might be cheap but in hindsight I would've prefered a second hand quality mattress. My last mattress was $100 on gumtree and was like new and lasted 5 years. I doubt I'll be living with this for more than a year tbh.
Purchased in December 2019.
Does it shrink?
Bed itself is comfy and I don’t have that much drama. What worries me is the fact that I feel that the bed is shrinking in size!! My frame hasn’t grown but the bed certainly is getting smaller. Would like to replace if possible. Pls provide details so I can swap.
Purchased in June 2017 for $399.00.
Questions & Answers
I was cutting the vacuum seal plastic of the mattress with the knife provided and as I cut through the plastic it expanded quickly into the path of the knife and cut into the fabric does this compromise the structure of the mattress in any way?
No idea. Best contact the company
Thank you for reaching out to us with your inquiry. In this case, could you please take a photo of the mattress, showing the part of the fabric that was sliced off with the knife to our email address at firstname.lastname@example.org? After which, the team will be able to conduct an investigation with our Purchasing team and give you advice accordingly. Thank you.
Sherlyne - Giselle Bedding Team
What is the warranty period for giselle beds
12mth I believe and they have an extended warranty if you want but am unsure of the details.
Have to say it's the a comfortable mattress and the price was great too
Morning Russell and Michtill!
Hope you had a warm weekend!
Yes! Our mattresses come with standard 1-year warranty + extended warranty up to 15 years.
If you have any further questions, please do not hesitate to contact us.
Have a nice day!
Velerie - Giselle Bedding team.
|Type||Pocket Spring||Pocket Spring||Pocket Spring||Pocket Spring|
|Thickness||31 cm||31 cm||31 cm||31 cm|
Visit official website
- GTIN13: 9350062094006
- MPN: NAI-MATTRESS-0907-D
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