Reviewer Photos & Videos
it is good.
only problem is that it gets very hot after laying on it seems i have an electric blanket.other than that it is pretty good.only had it for 7 days,still have pain in hips,will keep at it see if it improves.
Purchased in April 2022 at catch.
Rubbish ... Buy if you want sleepless nights!
Epic fail. The topper lacks structural rigidity and squirms around in the bed and the quills on the feathers stick into your back,making the thing really uncomfortable and impossible to sleep on. After just a week of sleepless nights I took it off and threw it away, after Bunnings flatly refused to do anything about a refund for a product that is totally unsuited to it's stated purpose of use. Don't buy this product, you'll be wasting your money.
Edit: The vendors have added insult to financial injury by sending me a satisfaction survey after ...
Purchased in December 2021 at FitZone Solutions for $60.
Don’t Believe the Negative reviews - Giselle is Amazing !!!
I’m huge @ 140 kilos, laughed at the thought of a Mattress in a Box for me till my curiosity was tweaked by a tv advertising campaign with a great big chap using it! So after reading mainly good reviews on Giselle I bought the super firm & 20 months later I still don’t know how they do it! FANTASTIC!
Recommended it to 2 others & they purchased & love it too!
Purchased in April 2020 for $260.
okay for guest room
it's not good for everyday use. you will need to buy new one after 2-3 years not good for the environment that you need to replace your mattress all the time.
Purchased in November 2018 for $229.
Looks good but that's the best thing about it.
Initially, I thought it was great. It was easy to set up, made of good quality materials, looked good and the price was affordable. However, after a few months I started waking with lower back pain. Over time, I found myself tossing and turning throughout the night trying to avoid the pain and get comfortable. I could never enjoy a sleep-in as the pain always forced me to get up. It took me a long time to realize that the mattress was the problem. I sleep mostly on my front and the mattress was too soft and just not suitable for me.
Purchased in December 2018 for $404.
Way too soft
Two days after we put this topper on, both my wife and myself started with back and hip pains, and it got worse with days going by. Our bodies sunk in the mattress, had lots trouble getting up every morning. We took out the topper after 1.5 months, and the pain got better since, but we are still recovering after 6 months! Definitely NOT RECOMMENDING!
Purchased in March 2021 at eBay for $170.
Completely in love with my bed
I was a bit freaked out at first that a massive king size bed could come in a skinny box, but I had faith in the process (watched videos online on how they squish them) and as soon as I unwrapped it and it inflated I was SOLD!!!! It is seriously the most comfortable bed I’ve owned. Every night I look forward to crawling into bed!! And today I just bought two more doubles for my teen boys. A friend also just asked me what brand I recommend and I told her to get the Giselle Euro Pillow top!!! 10/10
Purchased in October 2020 for $550.
I purchased the mattress at the end on 2018 I got it on sale for about $600, first thing I notice a week of owning it was the stains, not sure what they are from but I've always use a mattress protecter, for about a year I've started having back problems on it, bed is now hard as a rock on one side and the other side you sink into a gap that gose from the edge to the middle
Purchased in August 2018 for $600.
Definitely not for me
Whilst the mattress looks premium and feels great initially. I found I was waking up with an increasingly sore back. As the weeks went by, I found my back upon waking up to be so sore that I was attending a chiropractor
for fortnightly massages and consultations. I’ve since swapped mattresses and have found all these issues to have gone completely!
Purchased in April 2021 at Catch.
Horrible cheap and flimsy mattress!
I paid $900.00 for this and it feels like cheap foam. When I sit down on the edge it goes down 50% and the mattress drags downwards. Save your money. Terrible mistake.
Purchased in June 2021 for $839.95.
Have had this for less than a week & my back hurts
This mattress has no support whatsoever. I put it on my bed last week, waited 24 hours to sleep on & it’s flimsy. No support. Now I have bad back pain. Very disappointed.
I want a refund. So upset with how this turned out
Purchased in June 2021.
After buying 2 mattress and a week in I’m so disappointed.
The queen gel top is horrible, to soft , to hot and sinks where your body is. I have to literally heave myself to the centre of the bed and have developed a sore lower back.
The double I bought for my son is worse. He has to sleep in the centre and or risks sliding off as the sides sink down and he risks falling off.
Purchased in April 2021 for $500.
So comfy! Exceeded expectations
For my 4 year old son. No sagging maintained shape and quality.
Purched a single for about $120 on catch. Excellent buy i find it more comfortable then my $5000 mattress from Harvey Norman. Very happy
Purchased in January 2021 at Catch for $120.
Hot, isn’t a full queen size and come off the bed
This product is awful. 10cm cooling gel memory foam sounded great but isn’t.
1) If there are 2 of you on it - you sleep in a V-shaped dip. It makes you feel like you’re on a double bed instead of a queen. And you end up very close to your partner.
2) The edges lift off entirely from the sides. This results in the fitted sheet coming off and piling up under your body which is very uncomfortable.
3) It’s really hot. If this is a cooling one - how bad are the rest?
4) It’s not a full queen size. Even when no one has laid on it all day - it doesn’t fit to the edge of the real mattress.
Mattress is thin and I can feel the springs in my back. Mattress was meant to have a special euro top topper.
Mattress is very firm and pillow top is non existent. I have had a sore body since using this mattress, have gone back to using my old mattress. Trying to get in touch with Giselle but no one has contacted me as yet to discuss
Purchased in January 2021 for $299.
Questions & Answers
Why are your 100% NATURAL LATEX Mattress Topper are not GOLS certified ?
Dear Ae Sook,
Thank you for reaching out to us. ...Our team would like to rectify for you. If you have not contacted our Customer Service team, please email us at email@example.com so one of our representatives can get in touch for more details and provide further assistance. If there are further inquiries or other assistance required, please feel free to contact us. Warm regards, Giselle Bedding Customer Service Team
Hi, just bought a 7.5 cm 100% latex mattress topper and I wonder if it is Dunlop or Talalay latex. I also wonder why the warranty is only 12 months. Normally latex has warranty of many years.
Thank you for contacting us and thank you for your purchase.
Are you able to provide us with a link to the product listing for your latex mattress topper? Generally the latex is Dunlop but we would like to check and confirm for you....
I purchased the Giselle Luna 36cm queen mattress. It has been unpacked and not slept on for 48 hours but it has only expanded to 30cm. Could the mattress be faulty?
The one I had did expanded a fair bit, not as much as 30cm though.
Thank you for taking the time to leave us with a review. We apologise for the inconvenience that was caused by the mattress on hand. ...If you have not contacted our Customer Service team, please email us at firstname.lastname@example.org so one of our representatives can get in touch for more details and further investigate this case for you. We have also passed on your feedback to the relevant team so that we can continue to improve our product offering based on our customers' usage experience and inputs. Warm regards, Giselle Bedding Customer Service Team
Get an answer from our members and Giselle Bedding representatives
|Type||Pocket Spring||Pocket Spring||Pocket Spring||Pocket Spring|
|Thickness||31 cm||31 cm||31 cm||31 cm|
- GTIN13: 9350062094006
- MPN: NAI-MATTRESS-0907-D
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