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only problem is that it gets very hot after laying on it seems i have an electric blanket.other than that it is pretty good.only had it for 7 days,still have pain in hips,will keep at it see if it improves.
Purchased in April 2022 at catch.
- 8 reviews
- 1 like
Epic fail. The topper lacks structural rigidity and squirms around in the bed and the quills on the feathers stick into your back,making the thing really uncomfortable and impossible to sleep on. After just a week of sleepless nights I took it off and threw it away, after Bunnings flatly refused to do anything about a refund for a product that is totally unsuited to it's stated purpose of use. Don't buy this product, you'll be wasting your money.
Edit: The vendors have added insult to financial injury by sending me a satisfaction survey after ...
Purchased in December 2021 at FitZone Solutions for $60.
Dear Valued Customer,
Thank you for leaving us your valuable feedback. We apologise for the inconvenience that was caused by the topper on hand. ...
Read more We have passed on your feedback to the relevant team so that we can continue to improve our product offering based on our customers' usage experience and inputs. Our team would like to investigate your feedback further and possibility to turn the whole situation around, please do not hesitate to contact us at info@gisellebedding.com.au so we can assist you and provide a resolution accordingly. Warm regards, Giselle Bedding Customer Service Team- 3 reviews
- 6 likes
I’m huge @ 140 kilos, laughed at the thought of a Mattress in a Box for me till my curiosity was tweaked by a tv advertising campaign with a great big chap using it! So after reading mainly good reviews on Giselle I bought the super firm & 20 months later I still don’t know how they do it! FANTASTIC!
Recommended it to 2 others & they purchased & love it too!
Purchased in April 2020 for $260.
Dear Roger ,
Thank you for taking the time to leave us your positive review. We really appreciate it and glad to know that you are happy with the product....
Read more Giselle Bedding has a wide range of affordable mattress and we think that you could be equally impressed with our products as well. We would love for you to check them out. If you wish to do so, please head to our website to discover our products at www.gisellebedding.com.au Thank you once again for your valuable feedback. Warm regards, Giselle Bedding Customer Service Team- 2 reviews
it's not good for everyday use. you will need to buy new one after 2-3 years not good for the environment that you need to replace your mattress all the time.
Purchased in November 2018 for $229.
Dear Emma,
Thank you for leaving us your valuable feedback. ...
Read more Sorry for the inconvenience that was caused by the mattress on hand. If you have not contacted our Customer Service team, please email us at info@gisellebedding.com.au so one of our representatives can get in touch for more details and further investigate this case for you. We have also passed on your feedback to the relevant team so that we can continue to improve our product offering based on our customers' usage experience and inputs. Warm regards, Giselle Bedding Customer Service TeamFind out how Giselle Bedding Premier Top compares to other Mattresses
Know better, choose better.
- 2 reviews
Initially, I thought it was great. It was easy to set up, made of good quality materials, looked good and the price was affordable. However, after a few months I started waking with lower back pain. Over time, I found myself tossing and turning throughout the night trying to avoid the pain and get comfortable. I could never enjoy a sleep-in as the pain always forced me to get up. It took me a long time to realize that the mattress was the problem. I sleep mostly on my front and the mattress was too soft and just not suitable for me.
Purchased in December 2018 for $404.
Dear Rellee,
Thank you for leaving us your valuable feedback. ...
Read more We apologize for the inconvenience that was caused by the mattress on hand. If you have not contacted our Customer Service team, please email us at info@gisellebedding.com.au so one of our representatives can get in touch for more details and provide a corresponding resolution. We have also passed on your feedback to the relevant team so that we can continue to improve our product offering based on our customers' usage experience and inputs. Warm regards, Giselle Bedding Customer Service Team- 2 reviews
- 1 like
Two days after we put this topper on, both my wife and myself started with back and hip pains, and it got worse with days going by. Our bodies sunk in the mattress, had lots trouble getting up every morning. We took out the topper after 1.5 months, and the pain got better since, but we are still recovering after 6 months! Definitely NOT RECOMMENDING!
Purchased in March 2021 at eBay for $170.
Dear Nelson,
Thank you for leaving us your valuable feedback....
Read more We apologise for the inconvenience that was caused by the mattress on hand. If you have not contacted our Customer Service team, please email us at info@gisellebedding.com.au so one of our representatives can get in touch for more details and check further for you. We have also passed on your feedback to the relevant team so that we can continue to improve our product offering based on our customers' usage experience and inputs. Warm regards, Giselle Bedding Customer Service Team- 5 reviews
I was a bit freaked out at first that a massive king size bed could come in a skinny box, but I had faith in the process (watched videos online on how they squish them) and as soon as I unwrapped it and it inflated I was SOLD!!!! It is seriously the most comfortable bed I’ve owned. Every night I look forward to crawling into bed!! And today I just bought two more doubles for my teen boys. A friend also just asked me what brand I recommend and I told her to get the Giselle Euro Pillow top!!! 10/10
Purchased in October 2020 for $550.
Dear Melody,
Thank you for taking the time to leave us your positive review. We really appreciate it and glad to know that you are happy with the mattress ....
Read more Giselle Bedding has a wide range of affordable mattress and we think that you could be equally impressed with our products as well. We would love for you to check them out. If you wish to do so, please head to our website to discover our products at https://gisellebedding.com.au/ Thank you once again for your valuable feedback. Warm regards, Giselle Bedding Customer Service TeamRelated Articles
- 32 reviews
- 13 likes
I purchased the mattress at the end on 2018 I got it on sale for about $600, first thing I notice a week of owning it was the stains, not sure what they are from but I've always use a mattress protecter, for about a year I've started having back problems on it, bed is now hard as a rock on one side and the other side you sink into a gap that gose from the edge to the middle
Purchased in August 2018 for $600.
Dear Jon,
Thank you for leaving us your valuable feedback. ...
Read more We apologise for the inconvenience that was caused by the mattress on hand. If you have not contacted our Customer Service team, please email us at info@gisellebedding.com.au so one of our representatives can get in touch for more details and provide corresponding solution for you. We have also passed on your feedback to the relevant team so that we can continue to improve our product offering based on our customers' usage experience and inputs. Warm regards, Giselle Bedding Customer Service TeamWhilst the mattress looks premium and feels great initially. I found I was waking up with an increasingly sore back. As the weeks went by, I found my back upon waking up to be so sore that I was attending a chiropractor
for fortnightly massages and consultations. I’ve since swapped mattresses and have found all these issues to have gone completely!
Purchased in April 2021 at Catch.
Dear Joe,
Thank you for leaving us your valuable feedback. We apologise for the inconvenience that was caused by the mattress on hand. If you have not contacted our Customer Service team, please ema...
Read moreil us at info@gisellebedding.com.au so one of our representatives can get in touch for more details and further investigate this case for you.Find out how Giselle Bedding Premier Top compares to other Mattresses
Know better, choose better.
- 2 reviews
- 1 like
I paid $900.00 for this and it feels like cheap foam. When I sit down on the edge it goes down 50% and the mattress drags downwards. Save your money. Terrible mistake.
Purchased in June 2021 for $839.95.
Hi Guido,
Thank you for leaving us your valuable feedback. Sorry for the issue that you have encountered....
Read more We have passed your feedback to our relevant teams for us to look into as we continue to improve our product and service offerings for our customers. If you have any enquires or feedback in the future, please do not hesitate to contact us at info@gisellebedding.com.au so we can assist you and provide a satisfactory resolution accordingly. Kind regards, Giselle Bedding Customer Service TeamThis mattress has no support whatsoever. I put it on my bed last week, waited 24 hours to sleep on & it’s flimsy. No support. Now I have bad back pain. Very disappointed.
I want a refund. So upset with how this turned out
Purchased in June 2021.
Hi Vera,
I'm really sorry to hear of your experience with this product. Our team has been in contact with you regarding your order to try and resolve this for you as soon as possible. So sorry for any inconvenience caused....
Read more Kind Regards, Giselle Bedding Customer Service Team- 2 reviews
After buying 2 mattress and a week in I’m so disappointed.
The queen gel top is horrible, to soft , to hot and sinks where your body is. I have to literally heave myself to the centre of the bed and have developed a sore lower back.
The double I bought for my son is worse. He has to sleep in the centre and or risks sliding off as the sides sink down and he risks falling off.
Purchased in April 2021 for $500.
Dear Selena,
Thank you for leaving us your valuable feedback. If you have not contacted our Customer Service team, please email us at info@gisellebedding.com.au so one of our representatives can get i...
Find out how Giselle Bedding Premier Top compares to other Mattresses
Know better, choose better.
- 4 reviews
For my 4 year old son. No sagging maintained shape and quality.
Purched a single for about $120 on catch. Excellent buy i find it more comfortable then my $5000 mattress from Harvey Norman. Very happy
Purchased in January 2021 at Catch for $120.
Dear Tash,
Thank you for taking the time to leave us your positive review. We really appreciate it and glad to know that our mattress has met your expectations with 10/10 rating given....
Read more Giselle Bedding has a wide range of mattress, and we think that you could be equally impressed with our other mattress categories as they help add value to your abode and living spaces. We would love for you to check them out! If you wish to do so, please head to our website to discover and shop for our products at https://gisellebedding.com.au/ Thank you once again for your valuable feedback. Kind regards, Giselle Bedding Customer Service Team- 5 reviews
- 1 like
This product is awful. 10cm cooling gel memory foam sounded great but isn’t.
1) If there are 2 of you on it - you sleep in a V-shaped dip. It makes you feel like you’re on a double bed instead of a queen. And you end up very close to your partner.
2) The edges lift off entirely from the sides. This results in the fitted sheet coming off and piling up under your body which is very uncomfortable.
3) It’s really hot. If this is a cooling one - how bad are the rest?
4) It’s not a full queen size. Even when no one has laid on it all day - it doesn’t fit to the edge of the real mattress.
...
Dear Ria,
Thank you for leaving us your valuable feedback. We apologise for the inconvenience that was caused by the memory foam mattress. If you have not contacted our Customer Service team, please...
Read more email us at info@gisellebedding.com.au so one of our representatives can get in touch for more details and further investigate this case for you.- King
- Verified
Mattress is thin and I can feel the springs in my back. Mattress was meant to have a special euro top topper.
Mattress is very firm and pillow top is non existent. I have had a sore body since using this mattress, have gone back to using my old mattress. Trying to get in touch with Giselle but no one has contacted me as yet to discuss
Purchased in January 2021 for $299.
Hi Tina,
Thank you for leaving us your valuable feedback. We apologise for the inconvenience that was caused by the mattress and the delayed response. Please be assured that we have dedicated Custome...
Read morer Service team who responds to email enquiries . If you have not received any reply, please check both your inbox and spam folder.Questions & Answers
Why are your 100% NATURAL LATEX Mattress Topper are not GOLS certified ?
Dear Ae Sook,
Thank you for reaching out to us. ...
Read more Our team would like to rectify for you. If you have not contacted our Customer Service team, please email us at info@gisellebedding.com.au so one of our representatives can get in touch for more details and provide further assistance. If there are further inquiries or other assistance required, please feel free to contact us. Warm regards, Giselle Bedding Customer Service TeamHi, just bought a 7.5 cm 100% latex mattress topper and I wonder if it is Dunlop or Talalay latex. I also wonder why the warranty is only 12 months. Normally latex has warranty of many years.
Hi Ulrich,
Thank you for contacting us and thank you for your purchase.
Are you able to provide us with a link to the product listing for your latex mattress topper? Generally the latex is Dunlop but we would like to check and confirm for you....
I purchased the Giselle Luna 36cm queen mattress. It has been unpacked and not slept on for 48 hours but it has only expanded to 30cm. Could the mattress be faulty?
The one I had did expanded a fair bit, not as much as 30cm though.
Dear Nikki,
Thank you for taking the time to leave us with a review. We apologise for the inconvenience that was caused by the mattress on hand. ...
Read more If you have not contacted our Customer Service team, please email us at info@gisellebedding.com.au so one of our representatives can get in touch for more details and further investigate this case for you. We have also passed on your feedback to the relevant team so that we can continue to improve our product offering based on our customers' usage experience and inputs. Warm regards, Giselle Bedding Customer Service TeamGet an answer from our members and Giselle Bedding representatives
Details
Category | Mattresses | Mattresses | Mattresses | Mattresses |
---|---|---|---|---|
Price (RRP) | $249.00 | $359.00 | $419.00 | $479.00 |
Type | Pocket Spring | Pocket Spring | Pocket Spring | Pocket Spring |
Firmness | Medium | Medium | Medium | Medium |
Size | Single | Double | Queen | King |
Thickness | 31 cm | 31 cm | 31 cm | 31 cm |
- GTIN13: 9350062094006
- MPN: NAI-MATTRESS-0907-D
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Dear Max,
Thank you for leaving us your valuable feedback. ...
Read more If you would like our Customer Service team check further for you in regards to the product issue and if you have not contacted our Customer Service team, please email us at info@gisellebedding.com.au so one of our representatives can get in touch for more details and further investigate this case for you. We have also passed on your feedback to the relevant team so that we can continue to improve our product offering based on our customers' usage experience and inputs. Warm regards, Giselle Bedding Customer Service Team