16 reviews
Highly highly recommend Prepaid Sims. Their customer service is prompt and so helpful. I was having trouble connecting my sim overseas and it was fixed very quickly!
The Customer support is excellent, and prompt and their pricing is very competitive. Highly recommended Show details
Always quick response and great customer service. Highly recommend. Excellent.
Prepaid Sims are awesome and easy to use, I will use again. Took me less then 5min to set up my E-Sim once I landed in Newzealand 79.00 for 30 days with unlimited data, I can't say iv lost service and was always connected. Show details
I have always found this company to supply the exact product I purchase, and the follow up service if required, is prompt, professional and exceptional. I will always use this service for my pre-paid SIMS Show details
I had some problems activating my eSIM but had an immediate response to my emails requesting help and the problem was easily solved.
Great service. Very responsive, and quick. We've used their services a number of times now.
Simple product to use, and customer service team were very quick to respond to my query. Show details
AWESOME!!!! I love this eSIM and professional service!!! I accidentally activated both eSIM on one phone. But they fixed my mistake instantly. I always use this company eSIM!!! My Japan trip always good because I got good eSIM!!! Thank you!!! Show details
Easy to install , although I was a bit concerned that the UK service provider wanted to charge me for calls and texts . Resolved with a quick d mail to the customer care team who responded straight away . Show details
I would give 5stars but when I inserted SIM I was in remote area and had no connection for 2 days. Once I had WiFi I contacted Customer Service (Alvin) by email. With a few emails back and forth for information, I had connection. Service definitely ⭐⭐⭐⭐⭐. The previous month, I used a SIM of same type which I activated in UK then used for 30 days in France and Italy, and it worked seamlessly.
Alvin was incredibly helpful in troubleshooting an eSIM issue my husband experienced while travelling in rural Japan. He was direct in asking the right questions, quickly identified the root cause, and provided clear, knowledgeable guidance that got us back on track fast. His expertise and insight were invaluable while travelling. Thank you, Alvin, for your outstanding support! Show details
Wish I had started using prepaidsims years ago. So easy and straightforward to use. Setting up was quick. Everything about my eSIM is simple and the customer service is excellent Show details
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Competent rapid response that solved my problem with activation of eSIM.
i have used prepaidsims on several occasions while overseas - great service and good value Show details
Very easy to order. Easy to use the service centre were excellent when I had made a mistake during purchasing and resolved my issue promptly. I’ve used the sim service on multiple occasions now. Can not fault this product/service. Brilliant Show details
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