2GoDaddy

GoDaddy

  • Verified company
1.2

391 reviews · Statistics

PositivevsNegative
3% · 12377 · 96%
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1.3 (126)
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Reviews

391 reviews
KEK
KEK

Once, great. No longer.

I have been a GoDaddy customer for a decade or more. They used to provide excellent customer service. However, I have found in the last year that they have billed me twice for things. And their (new?) customer service team is all talk, no action. And their wait times! What's happened GoDaddy - time to have a hard look at what you've been doing or you will lose some of your most loyal customers.

GoDaddy
GoDaddy · 
Kamil
Kamil · 2 posts

they are harassing me

This is a big joke. They keep sending emails asking to pay for domains I am not associated with. I am not even their customer. I have been trying to stop them from spamming my email for weeks, unfortunately they do not stop. Criminals

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GoDaddy
GoDaddy · 
Johnny
Johnny Illawarra, NSW

Absolute rip-off

Been with them for years on a monthly basis until they contacted me and offered a better deal for a yearly subscription which I accepted and then they kept charging me monthly after I paid. the rep who gave me the offer is not responding to emails. Time to move on!!!

Rates and Fees
GoDaddy
GoDaddy · 
Ripped Off
Ripped Off Sydney, NSW · 3 posts

Once were great... Now AVOID!

Go Daddy was always a great company with clever, tech savvy staff from the US. We have utilised their service for about 7 years. They were always great and would solve issues quickly to the point that I recommended them to many people. They have now outsourced the call centre to the Phillipines and unfortunately they are TERRIBLE and not tech savvy at all. They have no idea what they are doing.... Sad demise for what was a great brand.

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GoDaddy · 
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Lisa
Lisa · 2 posts

Horrible Experience

There is just something about talking to human robots I can not stand- the phillipines have breed specialised non empathetic humanoids to speak politely and robotically - and never ever ever actually help you. If you want to loose your mind try and get anything beyond scripted responses. Avoid at all costs

GoDaddy
GoDaddy · 
Lisa
Lisa · 
Peter D.
Peter D. · 3 posts
 · Verified

No email possible

They try now for 2 month to create my email account. They are useless to help. They want extra money to create bymyself on google an email. But one must be encluded into the contract.

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GoDaddy · 
Peter
Peter North Queensland, QLD

Don't even think about using these Guys

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GoDaddy · 
Amelia L.
Amelia L. Greater Melbourne (Inner), VIC

Never Deal With GoDaddy You Will Be a Loser

Bought a GoDaddy SSL that cost me $269.95 after that found out that everywhere else was under $20 What a rip-off

GoDaddy
GoDaddy · 
Jordan H.
Jordan H.
 · Verified

Go-daddy advertising bulk product uploads but there’s an issue on the back end the devs won’t fix

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Steve C
Steve C Wide Bay-Burnett, QLD · 9 posts

A spiteful operator who does not care about your business

GoDaddy currently has a policy where if you transfer your hosting to a third part provider they will deliberately wipe out all of your A, TXT and MX records rendering your 365 email useless. There is no reason for their doing this other than to get revenge against you for leaving their hosting. Even more ridiculous is the fact you don't even need to have hosting with them for them to do this. You merely only need to have a domain with them and change the name servers and these scumbags will deliberately wipe out all of your records. You would be a nutcase to deal with this company given how underhanded they act behind your back. Go on GoDaddy staff; what's your excuse for this inexcusable behavior?

GoDaddy
GoDaddy · 
Steve C
Steve C · 
GoDaddy
GoDaddy · 
David
David Metropolitan Adelaide, SA · 2 posts
 · Verified

Woeful service

Bought a domain with go daddy last year. Didn't know it had atoned on (terrible feature). Never got any warning/email that my domain was going to auto renew until after they charged me. Not only did they charge me without me knowing but they DOUBLED the price from last year.

Talking to customer service to get this matter resolved was like pulling teeth. I WILL NEVER USE GODADDY AGAIN!

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Pip
Pip Richmond-Tweed, NSW · 3 posts

very poor

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Pip
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Coffs Interior Prints
Coffs Interior Prints

Took extra payment will not refund

Go Daddy took payment after business was sold, we have been trying since August to re-coup the money. We have made several phone calls to rectify the issue without result, although each staff member understood the problem and promised a refund. We now have our bank chasing the refund on our behalf. Extremely disappointed with the non service from Go Daddy. We would certainly not recommend using Go Daddy. We signed up at $10.00 for a year and then each year after was nearly $200.00 per year.

GoDaddy
GoDaddy · 
bob
bob

scam magnets

I got my email hijacked, had emails sent from my domain name which ended in great financial loss to me even had the full privacy cover. Rang up tech support to be told i needed to pay extra to get some other sort of cover. went onto the site and turns out I'm fully protected and the only other cover is to down grade from what I already pay for. I'm moving away from this product. Oh and if you select auto renew you will have to cancel your cards to actually delete the payment methods as it wont let you remove a payment method without replacing the existing one. Great for sense of security.... And you will have no chance of getting any money back. BTW this was not the financial loss I am referring too.

GoDaddy
GoDaddy · 
mounir c.
mounir c.
 · Verified

What a dodgy company, i cancelled one of the payment and they forgot to refund me

So i was entitled to a refund, they sent me the refund confirmation and after 14 days, i still received nothing, so i reached them today and they issued the refund. It means that if i would forget, they would keep the money in their pocket. I dont know how serious is this company...

Author stated being incentivised for this review

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Questions & Answers

Ruben L.
Ruben L. · 

Tried to buy a domain already registered but I was not ware that was a consulting service. Contact them by phone on customer service, they said that will refund it but never done that. Avoid this scammers and avoid working with Godaddy. They promise you one thing and they never do it! Avoid this SCAM Company.

GoDaddy
GoDaddy · 

Hello Ruben,

Thank you for your feedback. I am sorry to hear about the frustrations you have encountered with our domain broker service. If you canceled without setting up the product then it is definitely eligible for refund. I would like to investigate this error further for you. If you can associate an invoice number through ProductReview.com.au message process, we can contact the email on file for that account.

My thanks,
JM

Guest
MiniBooCreativeAgency J.
MiniBooCreativeAgency J. · 

Just wondering when Go Daddy will respond to their paying customers? They seem to spend an awful amount of time and money marketing their services to new customers yet fail to help their existing?

Joe
Joe · 

They are horrible. I just lost 9 years worth of websites across 7 domains - I had local backups so have now signed up with another provider which has now made me realize how bad godaddy really were.

Mara M.
Mara M. · 

Hey mate what provider are you using now? Cheers

Guest
Lee D.
Lee D. · 

Hi, I was told that you can only make payment to them thru credit/debit cards .....is this true?

Guest

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