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GoDaddy
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- 2 reviews
- 1 like
Avoid avoid avoid
Terrible customer service, they do not provide any support , ongoing issues, worst hosting company
- Incentivised Review No
worse service
Go daddy has most confusing system . long waiting for to get some customer service.
- Incentivised Review No
The WORST customer service I have ever experienced.
It would frustrate me too much to write the exact details of how terrible their support team. Avoid using GoDaddy at all costs.
- Incentivised Review No
- 7 reviews
- 7 likes
Terrible experience with tech support
After buying a website, godaddy made the whole process very difficult.
After being told to purchase office 365 to get an email addresses linked to my website. 4 weeks later it’s still not working. Hours wasted connecting to tech, poor support, chat support disconnection, then they tell me I need to do all the work on my end and they can’t help.
Never again. Moving all my websites to another company.
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- Incentivised Review No
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- 3 reviews
- 3 likes
Happy with my final product - though support was mostly disappointing.
In 2022 when I first set up the site, I was told that documents I uploaded would not be able to be downloaded - they could only be read online (incorrect information - they can only be downloaded). It felt like they told me what I wanted to hear so I could be fobbed off.
On 18.07.22 ---I sought support for WordPress installation and at the end of the call, I was told I had a sub domain set up and WordPress had been install there. An email was sent to me with link to the new sub domain. The email link did not work (404 error)
19.07.22 --- I was ...
- Incentivised Review No
- 4 reviews
Rubbish
Waited more than a month for the website, and when they said it was "ready" - what a joke. Email incorrect and information completely wrong. So fed up with Go Daddy.
- Rates and Fees
- Incentivised Review No
- 2 reviews
I have done 40+ websites and used many companies, however its the worst hosting I've ever used
most expensive service, double price with poor customer support, they make everything extremely difficult especially when you trying to change the hosting they make it a nightmare to grant access, and basically none of the website migrate service from other hosting company can work with them because they limit the IP address you are able to log in. so I AM ABLE TO USE MY COMPUTER TO LOG INTO GODADDY PANEL BECAUSE MY IP ADDRESS BEEN WHITE LISTED HOWEVER NO ONE ELSE IS ABLE TO LOG IN USING OTHER COMPUTER
WITH THE EXACT AME USER NAME AND SAME PASSWORD SAME PIN. spent last week trying to resolve this issue, submit many forms, still no answer. I will try everything to avoid using their service in future.
- Rates and Fees
- Incentivised Review No
- 6 reviews
They charge to sign up but wont refund if they don't provide you the service.
I wanted to list my domain but they forced me to pay before they confirm they can provide service or not? After I signed up, they said they cannot list my domain due to name similarity to other companies. Yet they did not return the money for the service I did not use within 1 day of contacting them.
- Rates and Fees
- Incentivised Review No
- 3 reviews
- 2 likes
Microsoft 365 Email Essentials from GoDaddy (email address domain product)
I purchased this product to link the business email to my website. Total waste of money, time & mental exertion. 8 weeks after purchasing the product & dealing with 5 unhelpful agents & requesting a refund, I was only given a partial refund as my request had 'exceeded' their refund policy duration
- Incentivised Review No
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- 2 reviews
- 2 likes
GoDaddy support - what a waste of time!
Similar to review published two weeks ago here I too have been with GoDaddy since 2007 and spent thousands of dollars on domain names and hosting. I maintained faith with the company despite increasing costs and tedious support over the years but I made do and just dealt with it. Final straw that broke this camel's back is how much time I have recently wasted trying to get my Dreamweaver site back online with ages spent waiting in a Chat line, only for non-native English speaker agent struggling to communicate to simply disappear with another G...
Read moreoDaddy guide appearing on the chat line asking me same questions and offer exactly same drop-down menu options, four times in the one chat! None rude or overbearing, one, Srilakshmi K kind and helpful ('please don't worry John') after providing some help then while I'm responding in a chat another unnamed guide pops in "Can I get your first name?" At no point was I rude or impatient either. Despite all of this I am still unable to connect to my site and that's waiting the "up to 48 hours"! Ahg! To add insult to injury I foolishly added GoDaddy SSL to my site in the waiting process for AU $174 for two years without checking other hosting companies offering this for free!! My next step is through WhatsApp support option which may achieve success after three days of this however just how much can a koala bear? I'm happy to share the last online chat which I've copied for verification of above issues.- Rates and Fees
- Incentivised Review No
- 2 reviews
Thanks for wasting hours if my time and scamming me
I purchased a domain name and was supposed to get a 1 month free website trial.. after staying up all night creating my website and "Publishing" it Thinking it was live in found out that I can't make any sales until I spend at least $47 per month on a subscription! The websites they advertise are a lot cheaper than that too! The domain is useless because I can't even link it to the Wix website I genuinely h8 you cnts for putting me through this sht.
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- Incentivised Review No
- 7 reviews
- 11 likes
Horrible
Horrible Company
Absolute rip off, they will take you money and run, common sale tactics are being used
Built me a horrible website and do not care, half my website wasn't even in english
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- Incentivised Review No
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- 6 reviews
- 6 likes
Shocking company
I held my primary business name through them for years, with the auto renew option. I've just found out that they allowed my domain to expire, with zero warning to me. I have lost the central piece of my business, and it is NOTHING SHORT OF CATASTROPHIC. My email and everything was set up through them, so it's all gone now.
I called in and said "hey, why didn't you notify me?' and they said that they had. But I'm a fastidious record keeper and stay on top of my emails, and there was just no warning whatsover.
If you value your business, be careful of these guys. They have really put me in a bad position.
- Incentivised Review No
Serious & Disappointing Tech Support Problems
I have been a client of Godaddy for 15 years with an online appointment booking system and Paypal payments. The reason I stayed with them was their wonderful tech support team. I could phone and speak directly with the person responsible for fixing technical issues on my website. Godaddy has obviously outsourced tech support to third-world countries who have limited knowledge and skills. In the last week I have spent around 12 hours through online chat and several phone calls to Godaddy. At this time I am unsure if the problem is fixed. I ha...
Read moreve been promised emails, call backs and twice promised 72 hour turn arounds to fix the issue, none of which happened. My case was terminated without fixing the issue for no reason. I was cut off while being transferred with no call back. I've had to repeat my story over and over again to many Godaddy team members and been asked numerous times to resend the same screenshots. I was 3 times asked to pay Godaddy $150 to fix a problem that was their platform issue. I was asked to upgrade my plan when the premium plan I paid for includes the online appointment booking system and Paypal payments that were not working. I demanded to talk to supervisors and they couldn't help me either.- Incentivised Review No
Worst of all the providers.
GOdaddy has the worst technical and administrative support I ever experienced.i had to wait for more than one month without any response. When contacted with a reminder the customer support had no clue of my application.
- Rates and Fees
- Incentivised Review No
Questions & Answers
Just wondering when Go Daddy will respond to their paying customers? They seem to spend an awful amount of time and money marketing their services to new customers yet fail to help their existing?
Hi, I was told that you can only make payment to them thru credit/debit cards .....is this true?
I've been with GoDaddy for years with 6 domains one of the domains someone added themselves as a user and blocked me as user so I couldn't get into the back-end and fix it. Then all my domains went down. I contacted GoDaddy and asked what was happening they said that there was a infringement of a trademark and that my domains where suspended and that I would have to email their department and take down the pages with the infringement. I told them that I can't get into the domain because someone had blocked me out. The support worker said that they couldn't help me because only the infringement department could but I can only email them no one can get in contact with them only by email. I have lost Thousands of dollars in business is there any way of getting compensation because now they have given me until today to fix the infringement or they will delete my domains and all my work building my web pages and cost will be gone forever and my business will be too.
why will you not write my review, I've not used anything you can't use but your poor service
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Hi-
I am sorry to hear about your experience with our system. We appreciate you providing feedback and I will pass this information along the appropriate teams....
Read more Thanks, J.L.