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GoGetta

GoGetta

 Verified
GoGetta
1.5

68 reviews

Positive vs Negative
14%86%
Customer Service
1.0
Product Quality
1.0
Rates and Fees
1.0

The GoGetta brand is undergoing a wind down transition over the next 12-18 months, therefore as from Monday 26 February, GoGetta will not be accepting any new applications for equipment and asset rentals.

68 reviews
Claudio c.
Claudio c.VIC
  Fair Incentive

DO NOT USE THESE PEOPLE ! – I rented equipment just before Covid. We had to get rid of the business. We got a letter confirming transfer of the arrears to the new owners. The new owners didn't honour their payments so they defaulted us. We are now suing them . Disgusting Company and the people in are disgusting human beings

Robyn of Locksley
Robyn of LocksleyQLD3 posts
 

DON'T DO IT – these guys seem like a great solution but do not get sucked in by them. You will be told you can just return goods after 12 months but the fees they charge make it impossible. So basically, when you sign up with these guys, you are stuffed. You will pay heaps during the term - then you have two options: either keep paying them forever or you pay a… Read more

huge amount to get rid of them. Your payments will disappear into their gobbledygook speak. There are plenty of other companies out there that are far more transparent and far easier to deal with. One star only because there is nothing lower.

Dali
Dali NSW
 

Warning: do not sign any documents for rental with go getta or silver cheef – This Company is using people to rip them of and the equipment they renting is never serviced and their terms and condition is not with the compliance with commercial law. It is so unclear and doggy. I have rented the equipment from them in 2017 when their equipment after 1 year later was faulty. They refused to attend to fix it. They refused to… Read more

collect the equipment and still charge me weekly rental. Since I could not arrange with them collection for equipment I thrown away in rubbish. 2 years later they sold the Debt to Executive Credit Services Debt collection for $6,000 ending to cost me $90.0000 with all the fees and Court cost. Do not get in any kind of agreement or sign anything with these company. They like to use two names GO GETTA AND SILVER CHEEF.

Please people stay away from them !

Positive reviews

Someones mum
Someones mum
 

No issues with Gogetta – I've had no trouble with Gogetta, requested a payout figure and got it promptly. (Re previous message further down). They helped me secure a vehicle when I was declined by other places. Thank you.

Ash
AshQLD36 posts
 

I cannot fault go getta – We have been leasing a car and run into some financial difficulties. Rather than get nasty Go Getta came up with an unbelievable solution (literally the best solution anyone could have hoped for) that has finalised the lease and taken a weight off our back. We now own our vehicle outright A HUGE thank you to JP and his managers who have worked… Read more

some amazing magic and allowed us to finalise out car lease in the most spectacular manner possible. Thank you from all of our family. You have taken a huge burden off of us and we are so grateful

Ricardo
Ricardo
 

Don't listen to the idiots!!! – Everybody on here writing a bad review seem to be mislead by their own naivety... ITS ALL TAX DEDUCTABLE!!!!!!! Don't whinge about how much it has cost you when you would've paid it to the tax man anyway. This scheme lowers your tax bill and gives you great equipment, unless you're actually a business running likeva business it won't work...... Maybe all these idiots need to realise how to do they're basic tax?

Negative reviews

Amandeep
Amandeep2 posts
 

Please i beg to all , don't sign any paperwork with these people – Got misguided by them they made be believed that I will own the car that i rented for a year for personal use, I was paying high rent of $300/week for one year for a 2012 ford falcon but after one year they said i need to pay another $10000 to own the car which they made me pay forcefully , please don't tell them if you are in bad condition… Read more

because they will rip you more , honestly with a family of two kids and my wife ,who was not working at that time as she was taking care of young kids, paying $300 a week was like nightmare, sometimes we had nothing to eat because no money was left after paying them and the house rent, and we had no government benifts as we were not Australian residents, they used to threatened me regarding the legal processing they will do against me if I don't pay them on time they does this on purpose because they already knew that I was not a permanent resident in Australia , so please make sure you guys don't get in their trap, thanks

fabricedelaunay
fabricedelaunay
 

DO NOT USE THEM!!! – I have a small business and use them to finance new equipment. Please be very careful as at the end it will cost you a small fortune; it cost me twice the initial price of the equipment. If you can your your credit cards, it will be far cheaper.

Miriam
Miriam2 posts
 

Unjust operators – Signed up to rent equipment for a new business. No due diligence on their part - just sign here. Never defaulted on the huge payments. When the business looked like it wouldn't survive the winter I called them to discuss options. I was told that if I cleaned and paid for the return of the equipment and it was in good condition (which it was) it… Read more

would be fine. Once they got the equipment they insisted on more money for cleaning and then the calls started demanding the full first years rent. Two years later I have a bad debt on my credit file even though I disputed it. They refused to tell me how much they sold or leased the equipment for as I was willing to pay them for any losses. But no false information followed by complete unfair behaviour.

Recent reviews

Marcel W.
Marcel W.
 

if you cant afford don't purchase until you got the money together setting up your new business!! – If you can't afford to purchase the product you after don't think this is the way to go. It will cost you on the end much, much more! Similar to Credit cards but worse! Very tempting for small businesses but unfortunately the most expensive way to go. They have no mercy to get so much as possible cash out of you no matter what situation you are in even with the COVID19 situation.

Don't you love your J.
Don't you love your J.NSW8 posts
 

Disgraceful thieves – DO NOT use this company to buy anything they will deceive you into thinking you will own your car etc. then if things go bad for you they will make you debt 500% worse by selling it to Executive Credit services. Owners of companies like this should be jailed for stealing so much money and destroying people’s lives for a living.

hiren p.
hiren p.
 

Just avoid them. Better buying a new equipment on zip pay option! With at least 2 years warranty – Miss guided during sign up, paid installemnts for two years and after end of two years they are telling we have been renting all the time. Now to own it we have to pay extra! Just avoid such companies. From experience, its better to buy brand new with warranty on weekly installments. You get better value even after selling them after two years.

U dogs
U dogsSA2 posts
 

Absolute dog act of a so called company – $14k vz ss biggest piece of crap I've ever laid eyes on 2 years rent to own my butt liars from the very start and 3 years later still owe $44k yes forty four thousand dollars for a 14 thousand dollar said vehicle... So glad i gave it back and they still chasing there so called owed money 44k wow just wow anyways im glad a hell to say i shut this… Read more

company down the help of the accc and a decent ombudsman not to mention the 2 lots of illegal repos they committed. I lost 12k in repairs and parts out my own pocket so one day when the company goes too the supreme court's of Australia as a nation class action. I'll be suing them for my monies lost i want it back screw u go getta

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Galaxy
Galaxy
  Fair Incentive

Gogetta the cheater – Go Getta is a number one Cheating company in Australia. They are living with public money. Dont know what they are doing and i would say dont get into their Trap.

Steve Perrin
Steve PerrinQLD
 

Stitch up Merchants – Would anybody in the electronic media world have evidence of Go Getta's , 2year, option to buy after 12 months and $1 to own after 2 years , Rent to Own offer ?

Chris
ChrisQLD
 

A large company benefiting off of screwing small businesses – Terrible company, they do not outline all costs upfront for leasing equipment. Hired the equipment in Cairns from a local dealer but then had to return it to Brisbane instead of the local dealer we got it from, this resulted in paying freight charges worth more than the item itself. They even admitted that they don't outlay these costs at the… Read more

start and sympathised for me having to pay a massive bill. Such a shame a big company is setup to make small businesses fail and they wouldn't absorb any costs even though they admitted they should of told me this at the start. Will never use nor recommend this company again.

Nigel
NigelNSW
 

Truly awful. RIP off and zero customer care. Will throw you under the buss with a smile – Been a loyal dealer and customer for over 3 years. Paid for my equipment twice over and still owed almost 50% of the borrowed amount. Missed a few DD payments due to bank error and got repossession agents banging on the door with more fees. Refused to talk any sense. Just horrible!

Scotty
ScottyQLD2 posts
 

Thieves and con artists – Had a 2006 hilux for 3 years Due to be paid out in September this year Cost of the Ute was $16500 I fell into trouble with work and had the car illegally repossessed After doing the figures My estimate comes in at $7000 including the arrears for a pay out which signs the deed of the Ute to me. In my contract. After pain staking phone… Read more

calls and being duck shoved from Probe to go getta Go getta come back with a pay out figure of $17,500

Now I’m no rocket scientist But I think they over shot the mark by well maybe $10,000

With a dead line of 1 week and not 30days required by law Australia wide They are auctioning the car and think I’m going to pay the difference ?

My question is. What the hell have a paid for over the last 3 years Where is my Ute

Christopher C.
Christopher C.ACT
 

Crooks – Have had a ute through silver chef/gogetta for 2 yrs paid over $25.000 (utes only worth $14.000) in that time not including services and repairs. All i want to do is return the vehicle but instead of the drop of point being half hour from me which is in my origanl contract silver chef now expects me to drive 3 and a half hours to drop of or tow at my expense! Absolute rubbish! I can see now why they have gone broke!

Kerwin
KerwinWA
 

Disgusting – Purchase and totalled price for my cryo machine was $56000. I decided to go with my suppliers (griffith industries) preferred option for finance Go Getta and choose a lease to own option. The first 12 months I paid $864 a week for a machine that gave me constant issues. Once the first 12 months were done I received a email from silverchef/Go Getta… Read more

offering me lower weekly re-payments. The option I took moving forward was lowest repayment offered at an astounding $564 a week at 36 months.

In total I have already paid $864 a week for 12 month totalling $44928

In addition I have also paid $564 a week for the following 12 months totalling $29328.

How is a company like this allowed to operate in Australia. They have ripped off many hard working Australian businesses and people and its about time they get exposed. No wonder they have closed down in providing small business funding for equipment and vehicles.

Jon
JonQLD
 

Bunch of crooks – I dealt with this shady company a few years ago. They will stab you in the back and rob your money. They owe me over $5 million. They did a shifty deal with my sales manager. I will not mention names here but I will do when my case against gogetta goes to the supreme court.

Butcher
Butcher
 

Super negative – I got approved for a truck and a 4w4 with the truck I spent $7000 in 4 weeks on parts so I can do the repairs its sent me broke so I rang gogetta up and and told them what was going on and we need help to put it back on the road they told me the couldn't help with that so I ended up borrowing the money to finish the repair witch put us further… Read more

behind I fall 1week behind and gogetta ring me up telling me I had to pay the arrears or the truck will be repossessed I then told them how much money I had spent on to work again they basically said not there problem so I said they can buy the truck back off me for some amount I payed for it which was $25,000 they would and they will have the paper work drawn up so I can clear the rest of the bill ($10,000). I took the truck back to bundoora to the place I got it from, they didn't have any paper work for me and didn't now what I was talking about, so I rang gogetta back and they said the paper work will be sent out. Now before I got this truck I wanted a 14ton tailgate lift the one I seen on the sight that said it was in melb before I signed the paper work I told the rep that this isn't the truck and he said was in Queensland and he said the iveco was the only on they had for me so regretfully I got it to start work.also with the 4w4 drive my wife and I have had it for 12 months so bbn I ring gogetta to find out the buy it out price was and they said they would get back to the following day well I had to chase they up for about a week and coz I was chasing them I finally get hold of them they said I owed they 4 week in back payments I said no I have all the payments and I dont and the said if I dont pay it the car will be repossessed. Well one day we went out and when we got back the 4w4 drive was gone. For four more weeks trying to them to ring me back gogetta sent me two Bill's $10,000 for the truck and $12,000 for the 4w4 drive they kept emailing me but I couldnt.

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Irwan Budiarto
Irwan Budiarto3 posts
 

BEWARE OF THIS COMPANY – I have rent to own contract with them for 4 years and been pass almost 3 years now and only 1 more year left. After that, I can own the car for just $1 according to the contract. I had direct debit issues which make my account in arrears for approx $500. They offered me to pay off the contract since they are closing down, but I have no money to… Read more

pay back. Now they try hard to get my car back since I'm in arrears even I was trying to pay and negotiate. Even only $300 behind, they try hard to get my car or surrender my car. I consult with a lawyer friend of mine, they said this is absurb and can be considered againts the law. Loan company must able to give time and give chance to people, not trying to get advantage to get the car back since most of car value has been paid. I encourage everyone to report this and report to media which I'm doing it now.

Nice Idea But
Nice Idea But
 

Go Getta Rental is also a scam – They don’t tell you but the “security” deposit they require is kept for a month. Had to call them so many times and jump through so many hoops. More expensive and more hassle than it is worth. Choose a different company

jason
jason
 

Scam – I've asked them for my pay out figure and its taken them 2 weeks and still dont have it they are not responding to emails and when i call to speak to case manager, he is always out of his office. Do not engage with these guys.

Al N
Al NVIC2 posts
 

Zero rating – So after 3 years of payments, registration, insurance, service , repairs etc, i ask for payout out figure... it appears only gogettas vehicles appreciate in value. So i make a counter offer and they give 4 days( rather 3 & 1/4 - as email response by them is sent at 3:30 pm) to come up with the lump sum- failure to which ‘payout appreciates in value again’. I am not in the least sad that they are closing down.. wonderful news.

craig
craig4 posts
 

Go getta??? They are a hire company not finance – Had a very good 2 yrs with them on traling equipment dolly flattop ect trouble started when i got the second truck from there recommend dealer at forest hill in qld absolute lemon near broke me threat s of repo all crap this is covered by consumer law in this country as they are a hire co not finance. Documented case in nsw courts where hirer… Read more

of faulty goods hired from go getta won case put before a tribunal in nsw courts for loss of income and repairs to a gogetta truck.

Chucky
Chucky
 

Worst scam and service ever – Not surprised with all the 1 star ratings..there needs to be a NO STAR option. After paying 260 weekly for a vehicle that I was told part of that money would come off the price..."rent to buy" I was advised that they were shutting down and if you wanted the car it would be 12k. I paid 260 for 1 year then 230 the 2nd year and now have to pay 12k yo… Read more

own it....and after trying to get some sense they say pay or get repos...No wonder why your closing down you thieves...Out right criminals.

Matt.
Matt.
  Verified

Scam scam scam – Ok. Please people read my experience from GOGETTA. I went to get a car after all I make a deal with them for the car is $23000 so they said that you get the car and pay for it $286.00 every week for 12 months and after that you have 2 options which is what ever left after 12 months is to pay for it or you keep renting it until it gets to 23k. So… Read more

12 months is finished they said if you want to own the car you pay $16000 then the car is yours if you don't want it just keep paying $286.00 per week until you have the car I mean this is completely wrong. I have no idea why Australia has approved them as company? so at the end I gave the car back BUT at the beginning I paid $1800 for deposit and during this 12 months I paid $16000 so when I gave the car back they only send me $300 back after I paid $17000. They got the car and they got the money nothing is left for.

Kencr
Kencr4 posts
 

Illegal dishonest – I have the same issue. I have emailed Gogetta and Silverchef twice asking for an explanation of the statement that they are shutting down and had no response. I have called and they respond by saying pay your bill or we will repossess. We are offered a payout figure at the end of the 12 months of period and decided to renew for another three… Read more

years. I have since found out they based the second contract on a value $30,000 higher than the payout figure .

I will be contacting the credit ombudsman, ASIC, legal and current affairs in that order.

Its a disgrace that in today's world a a company can rip struggling business's off like this that are supporting families.

Gree
Gree
 

I wouldn't even give them 1 star – I got finance for a business the loan was $17,000 with a deposit of $1731.90 costs of $1220 plus weekly repayments of $267.38 totaling $13,903.76 for the first 12 months. The second year came up and repayments were dropped to $227.26 a week for the next 24 month which I was never told about up front by the broker. The loan will cost $42,140 and remember I only borrowed $17,000.

Glen
Glen
 

Liars unprofessional – I have been dealing with gogeta for a little over 6 months have never missed a payment during this time the trailer we were leasing broke down and had to be sent back to where the manufacturer made it so I rang go Getta and they said they would suspend out payments for a two week period. About a month later I started getting phone calls from… Read more

gogetta telling me I owe them money these phone calls were frequent I finally got the sheets and ask them to provide a statement of account and guess what we weren't behind they were supposed to ring back yesterday they haven't run back because I've got them over a barrel the person I've been doing with his holy and I would recommend anyone who has to deal with them and has problems find one person write their name down and keep asking for that one person. Gogetta still hasn't told me that they're closing the doors at the end of the year so I have no chance of turning over my lease I was offered it a two-year contract at the end of the 1 year lease but apparently they won't be open and they've only said this to try and keep me happy I will be joining a class action against go get up because I believe that practices around professional and border on Criminal my advice to anyone seeking finance do not use go getter.

I have also been told that I can send the trailer back under law as it is not fit for what we purchased it for I will be seeking legal advice and we will be doing this and scream go getter like they've tried to screw us.

Dbs
Dbs
 

Thieves!!! – I got finance for $6,000 to buy a car from this horrible mob. After the first year I had the option of buying the car after paying $5,373 I was told it will be $3000 to but out the vehicle. The company told me I could give back the car after the first year which I agreed to do after the car was taken I was told a default was placed against me for… Read more

$3,404 and the car was going to auction that day.

They have not replied to my emails or phone calls to explain themselves.

Do not use this company.

Daz
Daz2 posts
 

Just crap – Don’t sign the contract as I had payments coming out monthly, had a discussion about changing to weekly payments. Didn’t sign anything to give them the ok to do weekly payments. They just did it anyway. There is more to this story. Even the brokers are saying stay away from them.

T SMITH
T SMITHVIC6 posts
 

No Stars 4 u – Got a vehicle worth 26,000, For 12 mths been paying 265 pw, was told what I pay will be coming off cost of vehicle. after 12 mths I paid a total of $13,780.. SO I still owed approx. 12,000...excellent, so I thought.. After the 12 mths was up ,they offered a deal where I pay lower repayments which would be 185pw. and they confirmed I owed… Read more

12,000..

so after calculating now what I owe would equal approx. $6000 to own it..

After hearing they are winding down, I asked them for a payout figure so I can re finance..

WELL, the payout figure given was $22,000...

All that money paid went where, not on the vehicle that's for sure.....

and trying to contact them is meaningless...

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