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Laurence
LaurenceNSW7 posts
  450L Bottom Mount HRF450BHC2

I’ve had my Haier fridge for just one year, and after a 3-day power outage during a cyclone, it stopped working properly. The freezer temperature is flashing, and the fridge is not cooling at all. I contacted Haier, and they told me that only a technician can assess the issue—but I have to wait 11 days for an appointment! How am I supposed to… Read more

manage without a fridge for nearly two weeks? This is unacceptable service. A fridge should be able to handle temporary power outages, and even if issues occur, support should be much faster. I’m incredibly frustrated and would not recommend Haier if this is the level of reliability and customer care they provide.

Eli
Eli2 posts
  450L Bottom Mount HRF450BS2

Never purchase one of these – Had purchased this fridge just over 2 years ago and never used the bottom drawer because it froze vegetables. When we got the fridge delivered, there was an E0 code on it, didn’t think anything of it and actually thought that was normal for an “Eco” fridge as we’ve never had a fridge with codes on before. Recently had a technician over to fix our… Read more

Haier dishwasher which was faulty from day one and he had a look at the fridge thinking it was just a setting that was causing the bottom drawer to freeze everything and he said the door was faulty because it was showing an error code. He opened the top cap of the fridge door and saw some exposed faulty wires. Tried to contact Fisher and Paykle and they refuse to replace the door. It was faulty from day one. NEVER purchasing an appliance from Fisher and Paykel again! Avoid this brand at all costs

Eli
Eli   

Update. After a lot of correspondence and wasted time, F&P have now replaced the fridge door “out… Read more

Marty J
Marty JTAS2 posts
  450L Bottom Mount HRF450BHS2

Poor product quality and no customer service care – I purchased this unit less than 3 years ago. I had an issue with the vegetable draw temperatures less than 2 years after purchase, this was fixed under warranty after about 2 weeks time. I am now 1 year on from this issue and the fridge/freezer is no longer cooling, despite having power. I contacted Haier customer support and they stated that… Read more

since warranty is 2 years we cannot help. $800-1000 dollar fridge would expect better than 3 year service considering I also live in Tasmania so its not like we have large fluctuating outside temperatures. My suggestion is to look at other brands who have better reviews seem to have better warranties included for not much more extra dollars.

Lou Herweijer
Lou Herweijer3 posts
  HRF450 Series

Worst fridge I've ever had – Bad fridge that breaks out of the blue. Don't buy it.

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Benni
BenniNSW11 posts
  450L Bottom Mount HRF450BHC2

Modern budget Fridge with water dispenser – Amazing fridge with water dispenser. I bought this from Binglee last year (2023) and never had a problem. The design is modern and it has all functions more expensive brand offered. I am happy with my purchased. I recommend this brand for fridges! Show details

Alex
AlexVIC
  450L Bottom Mount HRF450BS2

I purchased the Haier Fridge with high hopes, but my experience has been nothing short of disappointing – I purchased the Haier 416L Bottom Mount Frost Free Fridge HRF450BS2 with high hopes, but my experience has been nothing short of disappointing. Major Issues: . My Zone Freezing Food: From the beginning, the My Zone feature, which is supposed to provide flexible temperature control, has been freezing my food consistently. This persistent issue has… Read more

made this supposedly convenient feature more of a hassle than a help. . Longevity and Reliability: The fridge broke down literally one month after the warranty expired. The timing couldn't have been worse, coming at a fragile period in my life, and left me without a functional refrigerator just when I needed it most. . Customer Experience: My frustration led me to purchase a new fridge from an alternate brand. The difference was stark – the new fridge is superior in design, price, and functionality. It’s clear now that my choice of the Haier fridge was a mistake. . Misleading Reviews: I am extremely disappointed in Appliances Online for stocking this product with falsely high reviews. On their site, the Haier fridge has a suspiciously high average rating of 4.6/5, which starkly contrasts with its average rating of 1/5 on Product Reviews. This discrepancy suggests that potential buyers might be misled about the product’s true quality. . In summary, the Haier 416L Bottom Mount Frost Free Fridge HRF450BS2 has been a source of continuous problems and frustration. I do not recommend this product and urge potential buyers to be cautious about relying on overly positive reviews on certain sites. Look for more reliable brands that offer true value for money, better functionality, and greater reliability.

Cyrus W.
Cyrus W.3 posts
  Verified 450L Bottom Mount HRF450BHC2
Cleaning & Maintenance
Noise Level
Internal Layout

This fridge failed within 9 months absolute rubbish – I would not recommend this fridge as after seven months of use the fridge -freezer failed water leaking and compressor failing. Haier service technicians not available till 19 days time. The fridge worked well till the compressor failed and option from help desk was to get a temporary rental at my expense or borrow a fridge, not an option. Worst customer service and product life ever Show details

Kerrie Hart
Kerrie Hart4 posts
  450L Bottom Mount HRF450BHS2

Great so far – We bought this fridge 2 years ago after needing a narrower and shorter model to fit our hole in the kitchen and it’s been great. We did have a problem with one of the vegetable drawers freezing our food but it was quickly fixed and no problem since . I’d definitely recommend this fridge to anyone needing a smaller one!

Brenda
BrendaSA
  Verified 450L Bottom Mount HRF450BS2
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Internal Layout

The damper motor failed in open position, twice in 2.8 years – Very disappointed with this model as the same part has broken twice in 2.8years. The fresh food zone bin and my zone bin have frozen the fresh produce which it shouldn’t happen. The finding is that the damper motor failed and it stays in open positions which it suppose to open and close to provide adequate amount of cool air to the bins to keep… Read more

the food fresh. What it does when it failed is that, the cool air will keep supplying to the bins causing the compartment to freeze. I didn’t feel this product is reliable and wouldn’t recommend this product to my friend.

Benjamin C.
Benjamin C.VIC
  450L Bottom Mount HRF450BW2

Fine whilst it worked - a nightmare when it broke – Like many others bought this fridge from Appliances Online. 15 months later it starts tripping the power in my house and is unusable. I've dealt with countless unhelpful Haier representatives with promises of callbacks unanswered and more and more delays. Technician comes out after two trips one to diagnose and order parts to install it and - fridge too damaged to be repaired. Never again with a Haier product Show details

Mandy
Mandy
  450L Bottom Mount HRF450BHS2

Wish I didn’t buy – If I could return and not buy this fridge I would after 7 months a fault has occurred and has to be replaced. But the service centre has been terrible still a week after the fridge broke no replacement and poor after service oor after service. Actually no after service Show details

Aravind Ramesh
Aravind Ramesh4 posts
  450L Bottom Mount HRF450BW2

Received defective fridge – Ordered fridge from Appliance online for great price 850 AUD and got delivered next day The fridge looked beautiful but soon noticed that the top compartment of fridge was not working After 2 days of mess and content spoilage, contacted Appliance online and replaced it with other brand fridge. Lost confidence with Haier fridge brand and wouldn't recommend to anyone

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