- Verified customer
Our Haier fridge did $9,000 damage to our kitchen and they shirk responsibility
Fisher & Paykel do the warranty for Haier (their parent company) and refused to acknowledge responsibility for the failure of our fridge which caused $9,000 damage to our kitchen.
Our Haier fridge used a $2 plastic connector fitting for the water inlet. After less than 18 months this connector failed without warning and our kitchen, with a reasonably new laminate floor, was flooded, as well as the electrics in the rear of the fridge being sprayed with water.
We had a rep from Fisher & Paykel warranty team assess the damage (and they took the ...
One really "non thinking" issue can ruin the whole issue.
OK I have one of their smaller Air Cons. It works. There is massive room for improvement in terms of really cooling the compressed gas - which does make a huge difference at 45*C... (spray water on the condenser coils).
But the gist of the issue is that they put the make, model, serial numbers etc., in super fine 1/2mm high fonts, on stickers, that are located in hard to reach places....
I absolutely HATE these Chinese based / manufactured / imported product resellers that don't appear to even have half a brain between the entire manageme...nt team..... Like no one gets it. If you cannot READ the make, model, serial numbers - because the font is germ size print, and the IDIOTS just have to insist in sticking it in the hardest to read locations.... And they just do not get that.
Don't buy it!
I bought a washing machine and dryer. The washing machine stopped working after 3 days and I had to wait over a week for them to come and fix it.
The dryer stops and starts and gets very hot at times. I contacted them and and except for some basic questions, nothing was done.
Not very happy with this product.
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